Customer Success Manager Jobs in Cambridge, Cambridgeshire

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Head of Sales

London, London
remote
Permanent
- GBP / Yearly
360 Law Group, in partnership with Robert HalfLocation: Central London, hybrid (occasional travel to Surrey) Salary: Competitive + Bonus + Equity Contract: Permanent, full-timeRobert Half is partnering with 360 Law Group to appoint a Head of Sales to lead the next stage of its growth.360 Law Group is a technology-led legal services business operating across the UK and internationally, serving corporate clients in over 90 countries through a network of more than 700 consultant lawyers. Its portfolio combines an international law firm, an SRA-regulated England and Wales practice and a proprietary AI-powered contract lifecycle management product. Reporting directly to the CEO and founder, this person will own revenue growth across the group and build a commercially focused sales function.This is a hands-on build role, where you'll be selling personally as well as building the team, for someone who can operate credibly at board level while staying close to delivery.The role<ul><li>Set and deliver the sales strategy across the group's three propositions: legal services, the SRA-regulated practice and the AI contract lifecycle management product</li><li>Own the group revenue target and build a forecasting discipline the board can rely on</li><li>Sell personally at senior level to general counsel, finance directors, founders and boards</li><li>Lead major pursuits and negotiations, holding a personal number alongside the team's</li><li>Run the sales conversation for the AI product credibly, including discovery, demo narrative and commercial case</li><li>Develop cross-sell between legal services and the platform, and build referral routes across the group</li><li>Bring rigour to CRM, pipeline hygiene and qualification discipline</li><li>Build and lead the internal sales team as the business grows</li><li>Partner closely with the CEO, board, marketing and delivery leadership</li></ul>About youYou will ideally bring:<ul><li>A track record of leading sales in professional services, legal services or an adjacent B2B environment, with evidence of the numbers delivered</li><li>Genuine comfort selling to general counsel and C-suite buyers</li><li>Experience building a sales function rather than only managing an inherited one</li><li>Commercial fluency with non-hourly pricing models: fixed fees, subscriptions and consumption-based pricing</li><li>Enough technical confidence to sell an AI product properly, without overselling it</li><li>International commercial experience across multiple jurisdictions</li><li>Forecasting and CRM discipline</li><li>A collaborative, low-ego leadership style</li></ul>Legal-sector experience would be advantageous but is not essential. We are equally interested in candidates from legal technology, professional services, consultancy, accountancy, insurance or another regulated B2B sector. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNTY5NTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-27T09:45:53Z

Revenue Accountant - Interim

Cambridge, Cambridgeshire
remote
Temporary
300 - 400 GBP / Daily
Robert Half is exclusively partnering with a fast-growing, PE-backed international software company based in Cambridge to secure a detail-oriented and commercially minded Revenue Accountant on a 3-6 month temporary assignment.In this vital role, you will take ownership of revenue recognition, working capital components, and receivables processes, partnering closely with Sales and Customer Success Management (CSM) teams to ensure billing accuracy and robust financial reporting.<h3 data-path-to-node="11">Key Responsibilities & Requirements</h3><ul data-path-to-node="12"><li>Revenue & Reporting: Prepare and maintain Work-in-Progress (WIP) and accrued revenue reporting, tracking unbilled activity and ensuring alignment between delivery milestones and recognised or accrued income.</li><li>IFRS 15 & Balance Sheet: Apply strong experience with revenue recognition principles (IFRS 15) and their interaction with WIP, contract assets, and deferred revenue in a software context. Own and maintain working capital balance sheet reconciliations.</li><li>Cross-Functional Collaboration: Partner with Sales and CSM teams to validate billing milestones, confirm contract terms, and resolve disputes.</li><li>Essential Skills: Proven experience in a working capital, revenue, or AR finance role within a software/tech environment; strong understanding of IFRS 15; advanced Excel skills.</li><li>Desirable Criteria: Part-qualified or fully qualified accountant (ACA, ACCA, CIMA or equivalent).</li></ul><h3 data-path-to-node="14">Working Arrangements</h3><ul data-path-to-node="15"><li>Hybrid Model: On-site in Cambridge on Mondays and Wednesdays (conveniently located within walking distance of the station for commuters), with remote working flexibility for the remainder of the week.</li><li>Remuneration: £300 to £400 per day (PAYE).</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjU4NTE5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-29T13:24:15Z

Bid Manager

London, London
remote
Contract
- GBP / Yearly
Robert Half is supporting a leading management consulting firm in finding an experienced Public Sector Bid Manager / Framework Specialist to lead a major application to the Crown Commercial Service (CCS) Consulting Framework.This is a hands-on, senior contracting opportunity for someone who has successfully helped organisations gain admission to CCS or similar UK public sector frameworks as a supplier.Important distinction: we're not looking for someone whose experience is limited to responding to individual CCS tenders. We need someone who understands the framework onboarding and admission process itself and can take ownership from strategy through to submission.The roleYou'll act as the end-to-end bid project lead, working with senior stakeholders and internal subject matter experts to:* Develop the CCS framework strategy and bid plan* Assess the most appropriate lots, categories and positioning* Own the project plan, milestones, dependencies and risks* Coordinate input across leadership, finance, legal, HR and other teams* Lead the development and refinement of bid responses and supporting documentation* Ensure responses are compelling, evidence-based and fully compliant* Identify gaps, risks and requirements early and drive them to resolution* Manage governance, approvals and submission readiness* Provide clear progress reporting to senior stakeholders* Create a handover pack and reusable framework/bid assets following submission You'll ideally have:✅ A proven track record of successfully getting organisations onto CCS or similar public sector frameworks✅ Strong UK public sector bid / tender experience, ideally within consulting, professional services, technology or complex services✅ Experience leading bids as projects, rather than simply writing responses✅ Excellent stakeholder management skills, including the confidence to work with and challenge senior leaders✅ Strong written communication and the ability to turn complex information into clear, persuasive and evaluable responses✅ A detailed understanding of public procurement, compliance and evaluation requirements Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VGFobWluYS5NYW1ldG92YS4yMDEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-04T10:17:23Z

Sales Director

London, London
remote
Contract
- GBP / Yearly
Robert Half are assisting a market leading SaaS organisation to recruit a Sales Director - Remote working - UK based RoleGo-to-Market Strategy & Growth<ul><li>The Sales Director will define and execute the business's go-to-market strategy.</li><li>Identify the highest-value customer segments, markets and commercial opportunities.</li><li>Determine the right balance between direct sales, digital acquisition and partnerships.</li><li>Develop a repeatable and scalable sales process.</li><li>Establish clear sales targets, pipeline expectations and commercial KPIs.</li><li>Move the business beyond predominantly online-led customer acquisition.</li><li>Test, learn and refine the commercial model based on market feedback.</li><li>Personally drive important commercial opportunities while building the capability to scale</li></ul>Sales & Business Development<ul><li>Own revenue generation, pipeline and forecast performance.</li><li>Work closely with the existing salesperson and develop the wider sales capability as required.</li><li>Drive new customer acquisition and growth of key accounts.</li><li>Develop relationships with senior customers and decision-makers.</li><li>Build a consistent sales methodology and process.</li><li>Maintain qualified pipeline coverage and strong forecast accuracy.</li><li>Ensure commercial activity is accurately maintained in Zoho CRM.</li><li>Know the numbers in detail and act early when performance is off plan.</li></ul>PartnershipsA key opportunity for the business is developing a stronger partner-led route to market.You will:<ul data-spread="false"><li>Identify and develop strategic, channel and commercial partnerships.</li><li>Build relationships with organisations that can introduce the business to new customers and markets.</li><li>Develop the commercial proposition and processes required to support partners.</li><li>Establish a scalable partner model rather than relying on one-off relationships.</li><li>Determine where partnerships can complement the direct sales strategy.</li></ul>Customer & Account Growth<ul data-spread="false"><li>Retain and grow the existing customer base.</li><li>Develop key customer relationships.</li><li>Identify expansion and cross-sell opportunities.</li><li>Understand customer needs and use these insights to improve the commercial proposition.</li><li>Manage significant customer issues and escalations where required.</li><li>Use customer feedback to inform pricing, product and go-to-market decisions.</li></ul> Team & Business Building<ul data-spread="false"><li>Get the best from the existing lean team.</li><li>Build the organisation required as the business grows.</li><li>Recruit selectively against clear commercial priorities and business cases.</li><li>Develop a high-performance, entrepreneurial culture.</li><li>Establish the sales, marketing, partnership and operational infrastructure required for scale.</li><li>Use Group resources where appropriate rather than unnecessarily replicating capability locally.</li></ul>P&L & Commercial OwnershipYou will have genuine ownership of the business's P&L and commercial performance.This includes:<ul data-spread="false"><li>Managing performance against the agreed annual plan.</li><li>Developing and managing budgets and forecasts.</li><li>Managing revenue, margin, costs and cash performance.</li><li>Developing pricing and managing discounting within agreed parameters.</li><li>Managing receivables and working capital.</li><li>Identifying and addressing performance variances early.</li></ul>Profile<ul><li>The Sales Director will have experience working in a SaaS, technology or digitally enabled business.</li><li>Strong understanding of go-to-market strategy and sales-led growth.</li><li>Experience building or improving a sales process and route to market.</li><li>Experience leading and developing a sales or commercial team.</li><li>Strong business development and customer acquisition experience.</li><li>Experience developing partnerships or indirect routes to market.</li><li>Understanding of SaaS pricing, customer economics and recurring revenue models.</li><li>Experience working closely with product and technology teams.</li><li>Commercial and financial understanding, ideally including P&L responsibility or meaningful commercial ownership.</li><li>A track record of taking a business, product or commercial function to its next stage of growth.</li><li>The ability and willingness to remain hands-on rather than simply managing through others.</li><li>The confidence to operate independently and make decisions without being micromanaged.</li></ul>Company<ul><li>Rapidly growing Saas business </li><li>Remote workig - UK based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEyOTI5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-16T09:50:13Z

Accounts Assistant

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
CompanyThis is a rapidly expanding IT services and consulting business based in London. They specialise in designing and implementing robust IT infrastructure across various key industries in UK and Europe.Due to continued growth, they are looking to hire an experienced Accounts Assistant to join their London based team. This position will be full-time in office.RoleReporting into the Director, the Accounts Assistant will work closely with the wider business taking ownership of accounts payable/receivable duties, reconciliations and sales support.Key responsibilities include:<ul><li>Process customer orders and raise supplier purchase orders, ensuring accuracy and timely delivery.</li><li>Raise customer invoices, process supplier invoices and credit notes, and maintain accurate financial records in Xero.</li><li>Allocate customer payments, assist with bank reconciliations and maintain organised financial documentation.</li><li>Manage credit control, chase overdue invoices and monitor customer credit limits.</li><li>Liaise with customers, suppliers and internal teams to resolve queries, discrepancies and outstanding information.</li><li>Maintain aged debt reports, monitor payment commitments and escalate overdue accounts where necessary.</li><li>Provide general sales and finance administration support, ensuring records are accurate and procedures are followed.</li></ul>ProfileThe ideal profile for this Accounts Assistant position, should have the following:<ul><li>2-4 years of experience within an Accounts Assistant capacity or similar.</li><li>Experience across accounts payable, credit control, order processing or sales support would be beneficial.</li><li>Proficiency working with Xero.</li><li>AAT studier (Level 2/3) would be ideal or similar.</li><li>Ideally prior industry experience within a scale-up / SME business.</li><li>Excellent communication skills, both written and verbal.</li></ul>Salary & Benefits£35,000 - £40,000 plus additional benefits:<ul><li>Full-time in office </li><li>Support for studies</li><li>Standard pension scheme</li><li>20 days holiday + bank holidays</li><li>Regular company socials, free lunches and more.</li></ul>The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjMwNDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-14T14:23:42Z

Account Manager -TOP IT Company!

London, London
remote
Permanent
- GBP / Yearly
<h1>Account Manager - TOP IT Company!</h1>Looking to join a successful, family-oriented IT company where you can grow quickly and earn serious money?We're working with an established high-end IT business with 30 years of trading history and £60m turnover, partnered with some of the biggest names in tech, including NVIDIA, Dell EMC and HPE.<h3>The Role</h3>We're looking for 3 ambitious New Business Account Managers to join a growing sales team.This is a genuine hunter role - prospecting, winning new business, building relationships and closing deals.Location: Central London, near Victoria Working: 5 days on-site, with flexibility around personal commitments Salary: £DOE + £100k+ OTE Commission: Uncapped<h3>What's on offer?</h3><ul><li>£100k+ OTE with uncapped earning potential</li><li>Full training and support</li><li>30-year established business</li><li>NVIDIA, Dell EMC & HPE partnerships</li><li>Pension</li><li>Friendly, family-oriented culture</li><li>Real career progression</li></ul>IT experience is a bonus, but proven B2B new-business sales experience is what matters.If you're driven, commercially minded and want a company that will back you to succeed - apply now!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS42NTE5My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-02T06:43:34Z

Head of Business Systems & Technology

London, London
remote
Permanent
80000 - 90000 GBP / Yearly
<h2 data-section-id="1bo7kfo" data-start="0" class="PDq2pG_selectionAnchorContainer" data-end="40">Head of Business Systems & Technology - Fully Remote</h2>Our client is a purpose-driven, PE-backed professional services organisation that partners with global businesses to deliver leadership development, coaching and talent solutions. With ambitious growth plans and continued investment in technology, they are looking for a technology leader to help shape the next phase of their journey.<h3 data-section-id="l1y6o1" data-start="379" data-end="435">Drive Technology. Lead Transformation. Shape Growth.</h3>We're looking for a commercially minded technology leader to take ownership of our technology strategy, systems landscape and business transformation agenda during an exciting period of growth.As Head of Business Systems & Technology, you'll act as the technology voice within the leadership team, overseeing our technology estate, leading strategic projects, managing key vendor relationships and driving improvements across systems, data, security and operations.This is a highly visible role where you'll combine strategic thinking with hands-on leadership, helping to build a scalable, secure and efficient technology function that supports long-term growth.<h3 data-section-id="ert108" data-start="1105" data-end="1126">What You'll Bring</h3><ul data-end="1587" data-start="1128"><li data-end="1219" data-start="1128" data-section-id="hhd90n">Experience leading technology strategy and business systems within a growing organisation</li><li data-end="1295" data-section-id="5dhylm" data-start="1220">Strong knowledge of Salesforce, Microsoft 365 and enterprise applications</li><li data-section-id="qnzfus" data-start="1296" data-end="1381">Proven success delivering transformation programmes and business change initiatives</li><li data-section-id="cbjg39" data-start="1382" data-end="1447">Experience managing third-party vendors and technology partners</li><li data-start="1448" data-section-id="4ek1mn" data-end="1504">Excellent stakeholder management and leadership skills</li><li data-end="1587" data-start="1505" data-section-id="ijsizu">A commercial mindset with the ability to influence at senior and executive level</li></ul><h3 data-section-id="1fahjvh" data-start="1589" data-end="1602">Why Join?</h3><ul data-end="1939" data-start="1604"><li data-section-id="gj74v7" data-start="1604" data-end="1668">Opportunity to shape technology strategy at a leadership level</li><li data-end="1728" data-start="1669" data-section-id="1x47un9">High-impact role with significant autonomy and visibility</li><li data-end="1760" data-section-id="dfoxg9" data-start="1729">Annual bonus</li><li data-end="1812" data-start="1776" data-section-id="ohiwzz">25 days holiday plus bank holidays</li><li data-end="1831" data-section-id="1adcmjo" data-start="1813">6 wellbeing days</li><li data-start="1832" data-section-id="7ekzgd" data-end="1848">Pension scheme</li><li data-end="1869" data-start="1849" data-section-id="19xlqaw">Christmas shutdown</li><li data-section-id="1goj7sc" data-start="1870" data-end="1939">Join a growing PE-backed business at a pivotal stage of its journey</li></ul>If you're passionate about using technology to drive business success and enjoy leading change in a fast-paced environment, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MjAxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-14T08:45:45Z

Accounts Assistant

North West London, London
remote
Permanent
33000 - 36000 GBP / Yearly
CompanyThis is a rapidly growing SaaS & Marketing business based in North West London. They help businesses reward & retain customers through various campaigns utilising their intuitive platform.Due to continued growth, they are looking to recruit an experienced Accounts Assistant to join their finance department.RoleReporting into the Finance Director, the Accounts Assistant will take on a broad position covering the Accounts Payable/Receivable and reconciliations activity across the team.Key duties include:<ul><li>Daily bank reconciliations, and ownership in accounts payable & receivable</li><li>Production, posting and distribution of client invoices</li><li>Maintenance of debtor ledger and production of client statements</li><li>Following up with clients on overdue invoices</li><li>Posting of supplier invoices</li><li>Reconciling supplier statements</li><li>Processing and review of staff expenses and company cards,</li><li>Preparation of BACS run</li><li>Support the Management Accountant with month end processes, including bank reconciliations, VAT, journals and balance sheet reconciliations</li></ul>ProfileThe ideal profile for this Accounts Assistant position, should have the following:<ul><li>2-3+ years of experience within a similar Accounts Assistant / Finance Assistant capacity</li><li>Strong proficiency owning payable and receivable processes, as well as reconciliations</li><li>Ability to multi-task and work under pressure to tight deadlines</li><li>High levels of proficiency in Excel</li><li>Familiarity with Xero accounting software</li><li>Comfortable using AI tools such as Claude</li><li>Excellent communication skills, both written and verbal</li><li>Early stage studier (ideally AAT or equivalent)</li></ul>Salary & Benefits£33,000 - £36,000 + additional benefits including:<ul><li>Hybrid working structure</li><li>Discretionary bonus</li><li>Study support package</li><li>Pension scheme</li><li>Regular company socials & more</li></ul>The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjk0MTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-20T21:25:40Z

Accounts Assistant

Kensington and Chelsea, London
remote
Permanent
35000 - 45000 GBP / Yearly
Accounts Assistant / BookkeeperLocation: South Kensington, London (Onsite working) Salary: £35,000 to £45,000 Experience Required/ software: min 3 years' experience (ideally within construction/ real estate or property) Software: Xero experience essential About the RoleThis is an excellent opportunity to join a growing real estate investment firm and support the finance function.The successful candidate will play a key role in maintaining accurate financial records across the businesses, taking ownership of day-to-day bookkeeping, purchase ledger management, supplier payments, bank reconciliations, and subcontractor administration. The role has a strong focus on Construction Industry Scheme (CIS) compliance, VAT treatment, and the Domestic Reverse Charge within a construction and development environment.Working closely with the Finance Manager and wider development team, you will contribute to the efficient running of the finance function and support the delivery of both construction and investment projects. Key Responsibilities<ul><li>Manage day-to-day bookkeeping activities across multiple entities using Xero.</li><li>Process and code purchase invoices accurately, ensuring correct treatment of CIS, VAT, and Domestic Reverse Charge transactions.</li><li>Prepare and submit monthly CIS returns, including subcontractor verification, deduction calculations, and issuing payment and deduction statements.</li><li>Maintain accurate subcontractor records and ensure ongoing CIS compliance.</li><li>Assist with the preparation of quarterly VAT returns and support VAT compliance across construction, development, and property investment activities.</li><li>Perform regular bank reconciliations, supplier statement reconciliations, and general ledger reviews.</li><li>Support project costing and allocation reviews to ensure accurate financial reporting and project-level cost visibility.</li><li>Manage supplier and subcontractor payment runs in accordance with company procedures.</li><li>Liaise with suppliers, subcontractors, and internal stakeholders to resolve invoice, payment, and account queries efficiently.</li><li>Support month-end close processes, reporting requirements, and ad hoc finance projects as required.</li><li> </li></ul>Candidate Requirements<ul><li>3 years' accounting, bookkeeping, or finance experience within the construction industry.</li><li>Ideal working knowledge of CIS regulations and VAT, including the Domestic Reverse Charge.</li><li>MUST HAVE - Hands-on working experience using XERO.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TW9sbGllLkRlbmVlZmVQb3J0ZXIuNjM1NzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-17T16:43:06Z

Marketing Specialist

London, London
remote
Permanent
- GBP / Yearly
Robert Half is seeking a creative, proactive and highly organised Marketing Specialist with a strong creative and video production background to join our London-based marketing team at The Shard.The Marketing Specialist will be responsible for planning, coordinating and delivering a range of marketing activities across digital channels, including content, social media, email marketing, events and webinars. This role places particular emphasis on video editing and creative content production, so candidates with a genuine creative flair and hands-on video skills are strongly encouraged to apply.Working closely with local, regional and international marketing teams, the successful candidate will help deliver engaging, high-quality marketing activity that supports Robert Half's wider business and brand objectives.This is an excellent opportunity to join a great team within a global organisation, with the opportunity to work across a broad range of marketing initiatives and collaborate with colleagues internationally.<h3>Key Responsibilities</h3><h3>Marketing Content & Collateral</h3><ul><li>Develop and deliver marketing collateral across a range of digital channels.</li><li>Create engaging and relevant marketing content in line with Robert Half's brand guidelines.</li><li>Ensure consistency and quality across all marketing materials and communications.</li><li>Use the company's content management system (CMS) to upload and update content and web pages.</li><li>Support the delivery of integrated, multi-channel marketing campaigns.</li></ul><h3>Events & Webinars</h3><ul><li>Support the planning and delivery of in-person and virtual events and webinars.</li><li>Develop event-related marketing materials and assets.</li><li>Support the promotion of events across relevant digital channels.</li><li>Coordinate with internal stakeholders and external suppliers to ensure successful delivery.</li></ul><h3>Social Media & Video Content</h3><ul><li>Plan and execute organic social media activity in line with agreed marketing and content plans.</li><li>Monitor social media trends, insights and performance data to identify opportunities for improvement.</li><li>Develop and edit social-first video content from initial concept through to post-production, using tools such as Canva and/or Adobe Creative Cloud (Premiere Pro, After Effects, etc.).</li><li>Create engaging social media copy and supporting creative assets, bringing a strong creative and visual eye to all output.</li><li>Contribute ideas to strengthen Robert Half's social media presence and engagement.</li></ul><h3>Email Marketing</h3><ul><li>Develop and manage a pipeline of content for email marketing campaigns.</li><li>Build and implement email marketing activity for relevant audiences.</li><li>Work collaboratively with regional and international marketing teams to coordinate campaigns and share best practice.</li><li>Monitor activity and use insights to support continuous improvement.</li></ul><h2>About You</h2>The successful candidate will have:<ul><li>Strong, hands-on video editing experience, ideally using Canva and/or Adobe Creative Cloud (Premiere Pro, After Effects) - this is a core requirement of the role.</li><li>A genuine creative background, with a strong portfolio or demonstrable creative/design capabilities across video, graphics and content.</li><li>Proven experience working in a marketing role, ideally within a professional or corporate environment.</li><li>Experience delivering multi-channel and integrated marketing campaigns.</li><li>Strong copywriting and content creation skills.</li><li>Excellent written and verbal communication skills in English.</li><li>Experience with social media content production, particularly short-form video.</li><li>Experience working with a CMS and managing digital content.</li><li>Strong project management and organisational skills.</li><li>The ability to manage and prioritise a high volume of work and competing deadlines.</li><li>Excellent attention to detail.</li><li>A proactive, adaptable and solutions-focused approach.</li><li>The ability to work collaboratively with multiple stakeholders across a hybrid working environment.</li><li>The confidence to operate within established brand, governance and compliance frameworks.</li></ul><h2>Salary & Benefits</h2><ul><li>Hybrid working</li><li>25 days' annual leave plus bank holidays</li><li>GymFlex</li><li>Holiday Purchase Scheme</li><li>Life Assurance</li><li>Cycle to Work Scheme</li><li>Electric Vehicle Scheme</li><li>Opportunity to work with a great and supportive team</li><li>Opportunity to work within a global organisation and collaborate with international marketing teams</li></ul><h2>Why Join Robert Half?</h2>This is an exciting opportunity for a marketing professional with a strong creative and video production background, looking to develop their career within a global organisation. You will have the opportunity to work across a varied marketing remit, gain exposure to international teams and contribute to high-profile marketing activity.You will be joining an experienced and collaborative team based at The Shard in London, with a hybrid working model and a competitive salary and benefits package.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNjg2NTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-14T13:17:10Z

10 results for Customer Success Manager in Cambridge, Cambridgeshire