12 results for First Line Support in High Wycombe, Buckinghamshire

HR Generalist

Milton Keynes, Buckinghamshire
remote
Permanent
35000 - 40000 GBP / Yearly
<h3 data-end="145" data-start="84">People Advisor - Hybrid (2 days per week in office)</h3>Salary: Up to £40,000 Location: Milton Keynes Recruiting exclusively through Robert HalfAn opportunity for an experienced People/HR Advisor to join a busy, collaborative HR team, providing end-to-end support across the full employee lifecycle and driving continuous improvement in People processes.<h3 data-start="464" data-end="492">Key Responsibilities</h3><ul data-end="1342" data-start="493"><li data-end="602" data-start="493">Provide first-line HR advice to managers across disciplinary, grievance, performance and absence matters.</li><li data-start="603" data-end="698">Manage long-term sickness cases, occupational health referrals, and medical report reviews.</li><li data-start="699" data-end="780">Review and update HR policies, procedures, and performance/absence processes.</li><li data-end="895" data-start="781">Create and analyse People data using HRIS and Excel, producing dashboards and reports for senior stakeholders.</li><li data-start="896" data-end="1030">Support People-related projects including HRIS enhancements, reward/benefits improvements, induction and line manager development.</li><li data-start="1031" data-end="1114">Assist with recruitment activity and talent attraction initiatives when needed.</li><li data-start="1115" data-end="1196">Contribute to annual reporting requirements (including gender pay reporting).</li><li data-start="1197" data-end="1276">Support culture, engagement and change initiatives across the organisation.</li><li data-end="1342" data-start="1277">Maintain People-related audit actions and uphold HSE standards.</li></ul><h3 data-start="1344" data-end="1361">About You</h3><ul data-start="1362" data-end="1760"><li data-start="1362" data-end="1416">Strong, up-to-date knowledge of UK employment law.</li><li data-start="1417" data-end="1450">CIPD Level 5 (or equivalent).</li><li data-end="1531" data-start="1451">Confident advising managers, influencing stakeholders and managing ER cases.</li><li data-end="1607" data-start="1532">Highly organised, analytical and comfortable with HR systems and Excel.</li><li data-start="1608" data-end="1698">Collaborative, pragmatic and solutions-focused, with a continuous improvement mindset.</li><li data-end="1760" data-start="1699">Experience with ISO processes or energy sector (desirable).</li></ul><h3 data-end="1787" data-start="1762">What You'll Bring</h3><ul data-start="1788" data-end="2008"><li data-start="1788" data-end="1849">Excellent communication and relationship-building skills.</li><li data-end="1927" data-start="1850">Ability to work independently, take ownership and prioritise effectively.</li><li data-start="1928" data-end="2008">Strong problem-solving skills and a proactive approach to process improvement.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuOTM0NzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T08:34:13Z

Office Manager

London, London
remote
Permanent
- GBP / Yearly
OFFICE MANAGER - PERMANENT - HYBRID - LONDON - NEGOTIABLE SALARY Robert Half are thrilled to be working with a brilliant client in their search for a permanent Office Manager, located in the City of London, offering hybrid working! This is a hands-on, varied role ideal for someone who thrives in a fast-paced environment and enjoys making things run brilliantly behind the scenes.Things to know:<ul><li>Job Title: Office Manager</li><li>Salary: Negotiable</li><li>Location: City of London (with occasional travel between offices)</li><li>Working pattern: Full-time - hybrid (3 days onsite, 2 days working from home)</li></ul>Responsibilities:<ul><li>Oversee day-to-day operations across all 4 offices to maintain a safe, well-presented, and efficient workplace.</li><li>Manage relationships with serviced office providers, suppliers, and contractors, owning all facilities contracts and leading renewal negotiations in line with procurement and ESG principles.</li><li>Lead Health & Safety across the business, acting as Lead Fire Warden and Lead First Aider, and training others.</li><li>Support facilities-related onboarding and offboarding processes.</li><li>Manage switchboard, shared inboxes, post, printers, desk booking systems, and other office tools.</li><li>Support office moves, refurbishments, upgrades, and the sourcing of new locations.</li><li>Line-manage the Office Coordinator, providing support, guidance, and performance reviews.</li><li>Help manage recruitment for Business Support roles and ensure balanced workloads across the team.</li><li>Provide cover and support for EA/PA leads during busy periods or absences.</li><li>Oversee office supplies, equipment, procurement, and all related records and documentation.</li><li>Prepare and format documents (Word, Excel, PowerPoint, DocuSign).</li><li>Coordinate meetings, events, and logistics for document signing.</li><li>Monitor office budgets and expenses.</li><li>Provide regular updates and recommendations for improvements.</li><li>Act as the go-to person for all office-related queries across the company.</li><li>Work closely with HR, IT, and the wider Business Support team on cross-functional initiatives.</li><li>Lead or support the delivery of cross-office activities and communications.</li></ul>Requirements:<ul><li>5+ years' experience in a similar Office Manager role, including team management.</li><li>Strong organisational skills, attention to detail, and the ability to juggle multiple priorities.</li><li>A flexible, proactive attitude with a collaborative and positive approach.</li><li>Comfort handling confidential information.</li><li>Advanced MS Office skills plus experience with Adobe, DocuSign, HR systems, and expense/document management tools.</li><li>Someone who can see the big picture and create smarter, more efficient processes.</li><li>Minimum A-Level education or equivalent.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuODUxMjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T10:36:41Z

Office Manager - Temporary

Harlow, Essex
remote
Temporary
30000 - 35000 GBP / Yearly
Location: Harlow Contract: Temporary - January (with potential longer-term opportunity) Hours: Full time, Monday to Friday (part-time long-term role available thereafter) Pay rate: £15 - £18 per hour + holiday pay Start date: First week of JanuaryRobert Half is exclusively recruiting on behalf of a school for an experienced Temporary Office Manager to provide full-time cover throughout the month of January. This is a key role supporting the smooth day-to-day running of the school office. There is also the opportunity for a part-time, longer-term position following the temporary assignment for the right candidate.<h3 data-start="958" data-end="982">Key Responsibilities</h3><ul data-start="983" data-end="1608"><li data-end="1036" data-start="983">Oversee the daily operations of the school office</li><li data-start="1037" data-end="1100">Line manage and support administrative staff where required</li><li data-end="1187" data-start="1101">Act as the first point of contact for parents, visitors, and external stakeholders</li><li data-end="1264" data-start="1188">Manage attendance records, pupil data, and general school administration</li><li data-end="1332" data-start="1265">Coordinate communications, correspondence, and diary management</li><li data-end="1425" data-start="1333">Support finance-related administration such as invoicing, orders, and expense processing</li><li data-start="1426" data-end="1527">Ensure compliance with school policies, safeguarding procedures, and data protection requirements</li><li data-start="1528" data-end="1608">Liaise with senior leadership to support operational needs during the period</li></ul><h3 data-end="1634" data-start="1610">Person Specification</h3><ul data-end="2078" data-start="1635"><li data-end="1710" data-start="1635">Proven experience in an office management or senior administrative role</li><li data-end="1791" data-start="1711">Previous experience within a school or education setting is highly desirable</li><li data-start="1792" data-end="1842">Strong organisational and communication skills</li><li data-start="1843" data-end="1907">Confident managing multiple priorities in a busy environment</li><li data-start="1908" data-end="2011">Comfortable using Microsoft Office and school management systems (e.g. SIMS or similar - desirable)</li><li data-end="2078" data-start="2012">Professional, approachable, and able to hit the ground running</li></ul><h3 data-start="2080" data-end="2099">The Opportunity</h3><ul data-start="2100" data-end="2362"><li data-end="2147" data-start="2100">Full-time temporary role throughout January</li><li data-end="2203" data-start="2148">Competitive hourly rate of £15-£18 plus holiday pay</li><li data-start="2204" data-end="2282">Potential to transition into a part-time, long-term position after January</li><li data-end="2362" data-start="2283">Opportunity to work in a supportive and well-established school environment</li></ul>If you are immediately available and interested in supporting a school during a critical period, please apply today through Robert Half.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjQ5MzA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-17T13:28:09Z

Community Associate

Milton Keynes, Buckinghamshire
remote
Temporary
13 - 15 GBP / Hourly
Role:Our client is looking to recruit an immediate, Community Assistant for a part time contract. In this role you will be responsible for the following duties: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Providing a warm, friendly welcome to all members, guests, colleagues and external visitors to the site</li><li>Consistently deliver a members first service to meet/exceed service KPIs/standards to deliver member satisfaction (ensure a rapid and suitable response to all member queries and requests) and support the delivery of the Member Engagement Programme where needed.</li><li>Responsible for opening/closing (including any security measures) the Front Desk in line with SOPs</li><li>Encouraging usage of member app and any other associate technology to increase member engagement</li><li>Managing move in administration for new members in line with SOPs</li><li>Checking in / out, Day pass and Flex Members</li><li>Communicate guest and tour arrival to appropriate colleague/member</li><li>Manage all internal and external/commercial meeting room bookings, ensuring you work closely with SCM on commercial event bookings</li><li>Help CM maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement</li><li>Responsible for ordering supplies and incidental for socials and external events</li><li>Replenishment of stock ordering (with CM) i.e., stock for honesty bar</li><li>Responsible for uploading all orders and receipts to 'xero' liaising with finance department when needed</li><li>Monitoring Front Desk email account</li><li>Respond to all enquiries via email/phone/in person (from members and external parties).</li><li>Notify members of deliveries</li></ul> Profile:The successful temporary, Community Assistant will have at least 2 years experience working within a similar office function. You must be either immediate or on a 1 week notice to be considered for this role. Client:Our client is a Property Business based in Milton Keynes. You will work 3 days per week from the office. Salary & Benefits:This immediate, temporary Community Assistant role will be paying circa £13-15 per hour. This is dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0Ljg2MzE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-11T13:41:16Z

Desktop Support Engineer

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
IT Support Technician Location: Central London Salary: £35,000 - £40,000 Type: Full-time, PermanentA leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.About the Role You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.Key Responsibilities<ul data-start="876" data-end="1651"><li data-start="876" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</li><li data-start="947" data-end="970">Remote user support</li><li data-start="971" data-end="1076">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</li><li data-end="1133" data-start="1077">Support and administration of Microsoft Dynamics CRM</li><li data-start="1134" data-end="1177">Daily systems and infrastructure checks</li><li data-end="1247" data-start="1178">Installing and configuring new hardware, software and peripherals</li><li data-end="1272" data-start="1248">Onboarding new staff</li><li data-end="1317" data-start="1273">Maintaining and managing Windows servers</li><li data-end="1393" data-start="1318">Creating and updating documentation for all IT processes and procedures</li><li data-end="1447" data-start="1394">Business Continuity and Disaster Recovery testing</li><li data-start="1448" data-end="1502">Anti-virus, firewall and cyber security monitoring</li><li data-start="1503" data-end="1528">Backup administration</li><li data-end="1565" data-start="1529">Licensing and printer management</li><li data-end="1595" data-start="1566">Delivering staff training</li><li data-start="1596" data-end="1651">Supporting all other aspects of daily IT operations</li></ul>Skills & Experience Required<ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782">Minimum 18 months' IT support experience within a regulated financial services environment</li><li data-end="1824" data-start="1783">Strong desktop troubleshooting skills</li><li data-start="1825" data-end="1880">Excellent analytical skills and attention to detail</li><li data-start="1881" data-end="1943">Strong communication skills with a customer-first approach</li><li data-end="1990" data-start="1944">Calm under pressure, flexible and reliable</li><li data-start="1991" data-end="2054">Good knowledge of Microsoft operating systems (Windows 10/11)</li></ul>Professional StandardsAs part of a regulated organisation, you will be expected to:<ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208">Follow FCA, FSMA and all internal compliance procedures</li><li data-start="2209" data-end="2255">Keep documentation accurate and up to date</li><li data-start="2256" data-end="2336">Maintain CPD and stay informed on relevant legislative and technical changes</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-04T12:12:35Z

IT Support Analyst

Kidlington, Oxfordshire
remote
Permanent
- GBP / Yearly
Robert Half has partnered with a client in Kidlington to recruit a permanent IT Support Analyst to join an established Service Desk Team, acting as the first point of contact for all user queries, ensuring the smooth running of the company's IT systems and hardware. Please note this role is fully office based and will require the candidate to go through DBS and SC clearance. Key Responsibilities <ul><li>1st Line desktop support, triage and troubleshoot IT hardware and software systems</li><li>O365 administration </li><li>Device management - desktops, laptops, mobile devices </li><li>IT documentation </li><li>Software licensing </li></ul>Skills and Experience<ul><li>Excellent customer service skills </li><li>Proven experience in a Service Desk role, managing tickets, troubleshooting technical queries </li><li>Strong understanding of M365, G-Suite, networking principles (TCP/IP, DNS, DHCP), Windows Server, MDM solutions (InTune)</li></ul>On Offer<ul><li>Competitive salary </li><li>Private Medical Insurance</li><li>Pension Contribution </li><li>Discretionary bonus scheme </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNjQxOTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-14T14:00:13Z

Global CRM Support Specialist

London, London
remote
Permanent
50000 - 65000 GBP / Yearly
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior. * Build and refine audience segments using SQL queries, structured filters, and data relationships. * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups. * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently. * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility. * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates.Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations. * You notice anomalies quickly and approach troubleshooting with logical steadiness. * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation. * You have hands-on experience with A/B tests and iterative optimization based on measurable insights. * You adapt gracefully to shifting priorities and maintain a steady workflow. * You manage time effectively and prioritize tasks based on impact and urgency. * You keep your knowledge fresh by following CRM trends and SFMC enhancements.Global CRM Support Specialist Qualifications & Experience * Bachelor's or Master's degree in a relevant discipline. * At least one year of direct experience working inside Salesforce Marketing Cloud. * SFMC Email Specialist or Administrator certification is a welcomed advantage. * Strong technical communication and support experience. * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio. * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL. * Demonstrated ability to solve complex issues with limited supervision. * Fluency in written and spoken English.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:17:23Z

Field Engineer

City of London, London
remote
Permanent
25000 - 33000 GBP / Yearly
<h2 data-end="121" data-start="99">IT Field Engineer</h2>We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London.We're now looking for an enthusiastic, hands-on IT Field Engineer to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city.<h3 data-end="735" data-start="722">About you</h3>You'll thrive in this role if you are someone who:<ul data-start="789" data-end="1249"><li data-start="789" data-end="856">Is trustworthy, honest and takes pride in doing things properly</li><li data-start="857" data-end="916">Is driven, self-motivated and hungry to achieve results</li><li data-end="989" data-start="917">Enjoys working directly with customers and understanding their needs</li><li data-start="990" data-end="1058">Brings positive energy to a team and supports others when needed</li><li data-end="1119" data-start="1059">Cares about accuracy and getting things right first time</li><li data-end="1187" data-start="1120">Has a genuine interest in IT, telecoms and broadband technology</li><li data-start="1188" data-end="1249">Maintains a positive mindset and a strong can-do attitude</li></ul><h3 data-start="1251" data-end="1263">The role</h3>As an IT Field Engineer, you'll spend time visiting customer offices, activating and testing connectivity services, and ensuring a smooth onboarding experience. You'll work closely with internal teams, suppliers and building management to coordinate access, carry out surveys and resolve issues professionally.You'll receive structured training and ongoing coaching, giving you the tools and support to grow your technical knowledge and deliver work to a high standard.<h3 data-start="1914" data-end="1949">What you'll be doing day to day</h3><ul data-start="1951" data-end="2516"><li data-end="2029" data-start="1951">Visiting customer sites to activate services and resolve IT-related issues</li><li data-start="2030" data-end="2122">Working closely with the IT support desk to feedback on issues and ongoing support calls</li><li data-start="2123" data-end="2199">Liaising with account managers and keeping customers updated on progress</li><li data-start="2200" data-end="2284">Communicating with suppliers and network operators on live installs and projects</li><li data-end="2341" data-start="2285">Arranging site access with building management teams</li><li data-start="2342" data-end="2395">Conducting site surveys and producing route plans</li></ul><h3 data-start="2518" data-end="2555">Skills and experience (desirable)</h3><ul data-start="2557" data-end="2975"><li data-start="2557" data-end="2622">Strong communication skills and a professional on-site manner</li><li data-start="2623" data-end="2697">Good general IT skills and a desire to deepen your technical knowledge</li><li data-end="2748" data-start="2698">Interest in telecoms, broadband and networking</li><li data-end="2780" data-start="2749">Confidence using hand tools</li><li data-start="2781" data-end="2843">Ability to work independently and manage your own workload</li><li data-start="2844" data-end="2909">Understanding of fibre, leased lines or business connectivity</li><li data-end="2975" data-start="2910">A responsible, resilient attitude and a real drive to succeed</li></ul><h3 data-end="2991" data-start="2977">Why apply?</h3><ul data-end="3248" data-start="2993"><li data-start="2993" data-end="3051">Join an ambitious company that's growing quickly</li><li data-start="3052" data-end="3090">Work on varied sites across London</li><li data-end="3162" data-start="3091">Gain hands-on experience and structured training in telecoms and IT</li><li data-end="3248" data-start="3163">Be part of a supportive, energetic team where your contribution genuinely matters</li></ul>If you're looking for a role where you can learn, grow and make an impact in a fast-moving industry, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-30T12:06:45Z

Director of IT & AI

London, London
remote
Permanent
100000 - 135000 GBP / Yearly
Director, IT & AI Infrastructure - Central London - BioTech£100K - £140k, Bonus & BenefitsRobert Half a partnered with a fast-scaling BioTech based in London.Relentless Medicine Discovery Needs Relentless Technology!The way medicines are discovered today is too slow. We believe patients deserve better - and faster. That requires unconventional thinking, advanced computation, and a relentless drive to do things differently.We are an ambitious biotech organisation uniting AI, computation, and RNAi to accelerate the discovery of differentiated therapies with real-world impact. Our teams thrive on complexity, creativity, and collaboration, and we move quickly to turn insight into action.As we continue to scale, we are seeking a Director of IT & AI Infrastructure to lead our enterprise technology, security, and AI enablement strategy at a pivotal moment in our journey.The RoleReporting to the VP, Head of Applied AI & Informatics, this role owns enterprise IT operations, cloud infrastructure, cybersecurity, and AI enablement across the organisation. You will be accountable for safeguarding systems, data, and intellectual property, while ensuring our technology estate actively accelerates R&D and commercial productivity.This is a highly visible leadership role at the intersection of IT, security, AI, and biotech R&D, offering the opportunity to shape how AI is embedded responsibly and effectively across the business.What You'll DoInfrastructure & Operations<ul><li>Lead Microsoft 365 and end-user computing environments</li><li>Oversee AWS cloud architecture supporting discovery and computational platforms</li><li>Ensure availability, performance, backup, and disaster recovery readiness</li><li>Establish infrastructure standards, documentation, and operational best practice</li><li>Deploy AI-enabled IT automation for monitoring, support, and knowledge management</li><li>Partner with internal AI teams to support secure and efficient AI workloads</li></ul>Security & Compliance<ul><li>Own the end-to-end cybersecurity posture across all systems</li><li>Implement access controls, monitoring, and incident response frameworks</li><li>Maintain compliance with GDPR, SOC 2 and other relevant standards</li><li>Conduct regular security audits, penetration testing, and risk assessments</li><li>Manage third-party vendors and security risk</li><li>Govern secure use of enterprise AI platforms (e.g. generative AI tools), protecting IP and sensitive data</li><li>Define and enforce responsible AI, data sharing, and access control policies</li></ul>Strategy & Leadership<ul><li>Develop and deliver a multi-year IT and AI infrastructure roadmap</li><li>Evaluate emerging technologies relevant to biotech, R&D, and computational science</li><li>Define IT governance and risk management aligned to regulatory needs</li><li>Own IT budget, licensing, and vendor relationships</li><li>Partner with R&D leadership on capacity planning and infrastructure strategy</li><li>Drive enterprise adoption of secure AI tools, including training teams to embed AI into daily workflows</li><li>Advise senior leadership on AI, security, and operational efficiency</li></ul>Skills & ExperienceEssential<ul><li>8+ years in senior IT or infrastructure leadership roles, ideally in regulated environments (biotech, pharma, healthcare)</li><li>Strong experience managing AWS production environments</li><li>Proven success building and maturing enterprise security programmes</li><li>Hands-on expertise with Microsoft 365 and identity platforms (Azure AD / Entra ID)</li><li>Deep understanding of IAM, network security, and encryption</li><li>Degree in Computer Science, Engineering, or equivalent experience</li><li>Working knowledge of enterprise AI platforms and architectures</li><li>Experience defining or governing AI use in data-sensitive or regulated settings</li><li>Ability to translate AI opportunity and risk into practical enterprise outcomes</li></ul>Nice to Have<ul><li>Experience in high-growth or early-stage biotech/pharma</li><li>Familiarity with GxP, HIPAA, or similar frameworks</li><li>Exposure to data platforms, MLOps, or AI/ML infrastructure in R&D contexts</li><li>Ownership of SOC 2 or similar certifications</li></ul>BenefitsCommitted to Care<ul><li>Healthcare, pension/401(k), and life assurance</li></ul>Celebrating Success<ul><li>Competitive salary, performance-related bonus, and recognition awards</li></ul>Unlocking Potential<ul><li>Dedicated personal development time and learning budget</li></ul>Enjoying Life<ul><li>Social and wellbeing initiatives and a competitive holiday/PTO policy</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4wMDQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-01-02T10:35:08Z

IT Governance Coordinator

Wantage, Oxfordshire
remote
Permanent
- GBP / Yearly
Exciting opportunity for applicants with a real interest in cyber security and GRC to join a global business based in Wantage as IT Governance Coordinator, offering excellent development opportunities and chance to support international cyber security initiatives! The roleAs IT Governance Coordinator, you'll join an international team and support governance, risk & compliance initiatives within cyber security. This will include:<ul><li>risk management (risk assessments, maintaining risk register etc.)</li><li>ensuring IT governance, policies, standards and processes are maintained and adhered to</li><li>supporting on an ISO 27001 implementation (maintaining ISMS, supporting audits etc.)</li><li>work closely with IT and infrastructure teams, supporting various cyber security activities (e.g. vulnerability management, incident response etc.)</li></ul> About youApplicants for the IT Governance Coordinator will:<ul><li>have experience gained in an IT governance, cyber security or compliance / GRC focused role(s)</li><li>familiarity with ISO 27001 and other frameworks </li><li>excellent attention to detail, strong analytical approach and documentation skills </li><li>strong communicator</li></ul> On offerCompetitive salary and benefits including bonus, generous pension, 25 days annual leave, as well as excellent career prospects and professional development. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjY3MjA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-10T15:55:21Z

IT Manager

Oxford, Oxfordshire
remote
Permanent
50000 - 59000 GBP / Yearly
Exciting opportunity for an IT Manager to join a growing not-for-profit organisation based in Oxford, offering up to £59,000 plus excellent benefits (including hybrid working)The RoleThe IT Manager will be a standalone position, so an excellent blend of hands-on, operational work as well as strategic planning and project management. Responsibilities will include:<ul><li>working closely with senior stakeholders, developing a strategic road-map for IT and systems</li><li>managing effective relationships with 3rd party vendors </li><li>overseeing day to day management of systems, networks and infrastructure </li><li>cyber security ownership, ensuring company compliance with various industry standards</li><li>project, change, budget and risk management</li></ul>About youApplicants for the IT Manager role will have:<ul><li>a hands-on systems configurations, hardware and networking skills </li><li>experience of IT management, developing IT strategies, and budget management </li><li>experience of supervising/managing small teams </li><li>cyber security experience including knowledge of ISO27001 / ISO277001</li></ul>On offerSalary of up to £59,000 plus excellent company benefits, including hybrid and flexible working optionsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjMyMTU4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-26T17:07:19Z

Head of SOC

City of London, London
remote
Contract
550 - 650 GBP / Daily
Head of SOC (Interim) | Capital Markets | Central London (On-site) Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced Head of SOC (Interim) to join a leading capital markets client during a key period of transition. The role focuses on maintaining and enhancing the client's existing Security Operations Centre, managing the external SOC provider, and ensuring continuity of operations while a permanent structure is established. Assignment Details<ul><li>Initial Duration: 3-6 months (with potential extension) to start ASAP by w/c 24 November</li><li>Location: On-site minimum 3 days per week in Central London will be requried.</li><li>Day Rate: £525-£575 PAYE plus 12.07% holiday pay PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul> Role OverviewYou'll be operating within a compact, high-performing capital markets environment, taking full ownership of the SOC function and acting as the internal escalation point for all incident response and forensic activity. Reporting to the Deputy CISO, this role is ideal for a hands-on SOC leader who can balance strategic oversight with day-to-day technical execution. You'll manage the external SOC supplier, maintain visibility across tooling and detections, and drive continual improvements in incident management, monitoring, and response. Key Skills & Experience<ul><li>Proven experience leading or managing a SOC function within capital markets, FinTech, or smaller financial services environments.</li><li>Strong technical experience with CrowdStrike and Elastic SIEM.</li><li>Skilled across the Microsoft 365 Security Stack (Defender, Sentinel, Entra).</li><li>Hands-on capability in incident response, threat hunting, and digital forensics.</li><li>Demonstrated experience managing outsourced SOC providers and maintaining performance SLAs.</li><li>Strong communication and stakeholder management with senior technology and security leadership.</li></ul> All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification). This is an exciting opportunity for a technically strong, pragmatic SOC leader to play a critical role in maintaining and stabilising cyber operations for one of London's most respected capital markets organisations.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS41NjA4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-06T12:16:05Z