15 results for First Line Support in High Wycombe, Buckinghamshire

First/Second Line Engineer

London, London
remote
Contract
- GBP / Yearly
Info: First/Second Line EngineerRobert Half Technology are assisting a well-established professional services organisation to recruit a First/Second Line Engineer on a contract basis. Hybrid working - London based.Role * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests. * Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication throughout. * Assist with user account management, permissions, and group policy administration in Active Directory. * Support Office 365 applications, email configurations, and basic network connectivity. * Maintain accurate documentation of incidents, requests, and system configurations. * Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery.Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment. * Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP). * Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira. * Excellent communication and interpersonal skills with a customer-focused mindset. * Ability to prioritise tasks effectively and work both independently and collaboratively within a team.Company * Professional services organisation with a strong reputation for excellence. * Hybrid working environment - London based offices.Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU1MDE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-22T15:16:20Z

IT Manager

City of London, London
remote
Permanent
70000 - 95000 GBP / Yearly
IT Manager - London (Global Remit)£70,000 - £95,000 + Bonus & Benefits London Office-based (Hybrid) Robert Half have partnered with an SME Professional Services firm who are seeking a proactive, hands-on IT Manager to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.The OpportunityAs IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.Key Responsibilities<ul><li>IT Infrastructure Management: Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li>Technology Development: Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li>AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li>System Administration: Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li>Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li>Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li>Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul>About You<ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of cybersecurity, Microsoft 365, and Salesforce (beneficial, not essential).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a regulated industry (e.g. financial services, insurance, or legal) preferred.</li></ul>Why JoinThis is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-22T12:13:07Z

IT Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.Key Responsibilities<ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul>Qualifications<ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul>Salary/Logistics<ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-29T10:21:35Z

Legal Counsel - Data Protection - Fully remote

City of London, London
remote
Permanent
70000 - 85000 GBP / Yearly
In-House Legal Counsel - Data protection & data privacyNot for profit organizationUK - fully remote£70K-£85K + bonusThe role:<ul><li>Provide first-line BAU data protection & privacy advice to the business on defined topics, escalating complex issues to the DPO as needed.</li><li>Own day-to-day management of the DPO public email inbox, working with the Operations team for prioritisation and timely resolution in line with SLAs.</li><li>Assist the Operations team with escalated data subject rights requests and escalated complaints, ensuring consistent responses within strict SLAs and providing advice as appropriate.</li><li>Assist the Legal team with pre-litigation and litigation related tasks.</li><li>Support the business in maintaining existing Data Protection Impact Assessments (DPIAs), providing expert guidance to the business owner.</li><li>Maintain the Record of Processing Activities (ROPA), coordinating with process owners and ensuring audit-ready evidence is retained.</li><li>Review, update, and maintain standardised external assurance responses and tailored responses when assurance requests go beyond baseline.</li><li>Support the periodic update of the Handbooks, working with the DPO on preparing draft revisions and recommendations.</li><li>Support incident/breach response: assist with triage, containment documentation, regulatory assessments, and lessons learned under the direction of the DPO.</li><li>Support the review of data protection & privacy related contract clauses from members and suppliers, coordinating with Sales, Security, and Senior Legal Counsel as appropriate.</li><li>Maintain clear records of decisions, rationale, and advice to reduce regulatory risk and ensure the organisation can "show its workings" to regulators.</li></ul> Education/Qualification<ul><li>UK-qualified solicitor</li></ul>Knowledge, Skills and Experience Required<ul><li>Solid knowledge of UK GDPR, DPA 2018, and PECR, along with relevant case law and ICO guidance.</li><li>Strong legal drafting, analytical thinking, and attention to detail; able to translate complex requirements into clear, practical advice.</li><li>Experience of previous in-house legal experience, an advantage</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjk5NDg2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-28T17:10:01Z

HR Generalist

Milton Keynes, Buckinghamshire
remote
Permanent
35000 - 40000 GBP / Yearly
<h3 data-end="145" data-start="84">People Advisor - Hybrid (2 days per week in office)</h3>Salary: Up to £40,000 Location: Milton Keynes Recruiting exclusively through Robert HalfAn opportunity for an experienced People/HR Advisor to join a busy, collaborative HR team, providing end-to-end support across the full employee lifecycle and driving continuous improvement in People processes.<h3 data-start="464" data-end="492">Key Responsibilities</h3><ul data-end="1342" data-start="493"><li data-end="602" data-start="493">Provide first-line HR advice to managers across disciplinary, grievance, performance and absence matters.</li><li data-start="603" data-end="698">Manage long-term sickness cases, occupational health referrals, and medical report reviews.</li><li data-start="699" data-end="780">Review and update HR policies, procedures, and performance/absence processes.</li><li data-end="895" data-start="781">Create and analyse People data using HRIS and Excel, producing dashboards and reports for senior stakeholders.</li><li data-start="896" data-end="1030">Support People-related projects including HRIS enhancements, reward/benefits improvements, induction and line manager development.</li><li data-start="1031" data-end="1114">Assist with recruitment activity and talent attraction initiatives when needed.</li><li data-start="1115" data-end="1196">Contribute to annual reporting requirements (including gender pay reporting).</li><li data-start="1197" data-end="1276">Support culture, engagement and change initiatives across the organisation.</li><li data-end="1342" data-start="1277">Maintain People-related audit actions and uphold HSE standards.</li></ul><h3 data-start="1344" data-end="1361">About You</h3><ul data-start="1362" data-end="1760"><li data-start="1362" data-end="1416">Strong, up-to-date knowledge of UK employment law.</li><li data-start="1417" data-end="1450">CIPD Level 5 (or equivalent).</li><li data-end="1531" data-start="1451">Confident advising managers, influencing stakeholders and managing ER cases.</li><li data-end="1607" data-start="1532">Highly organised, analytical and comfortable with HR systems and Excel.</li><li data-start="1608" data-end="1698">Collaborative, pragmatic and solutions-focused, with a continuous improvement mindset.</li><li data-end="1760" data-start="1699">Experience with ISO processes or energy sector (desirable).</li></ul><h3 data-end="1787" data-start="1762">What You'll Bring</h3><ul data-start="1788" data-end="2008"><li data-start="1788" data-end="1849">Excellent communication and relationship-building skills.</li><li data-end="1927" data-start="1850">Ability to work independently, take ownership and prioritise effectively.</li><li data-start="1928" data-end="2008">Strong problem-solving skills and a proactive approach to process improvement.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuOTM0NzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T08:34:13Z

Office Manager

London, London
remote
Permanent
- GBP / Yearly
OFFICE MANAGER - PERMANENT - HYBRID - LONDON - NEGOTIABLE SALARY Robert Half are thrilled to be working with a brilliant client in their search for a permanent Office Manager, located in the City of London, offering hybrid working! This is a hands-on, varied role ideal for someone who thrives in a fast-paced environment and enjoys making things run brilliantly behind the scenes.Things to know:<ul><li>Job Title: Office Manager</li><li>Salary: Negotiable</li><li>Location: City of London (with occasional travel between offices)</li><li>Working pattern: Full-time - hybrid (3 days onsite, 2 days working from home)</li></ul>Responsibilities:<ul><li>Oversee day-to-day operations across all 4 offices to maintain a safe, well-presented, and efficient workplace.</li><li>Manage relationships with serviced office providers, suppliers, and contractors, owning all facilities contracts and leading renewal negotiations in line with procurement and ESG principles.</li><li>Lead Health & Safety across the business, acting as Lead Fire Warden and Lead First Aider, and training others.</li><li>Support facilities-related onboarding and offboarding processes.</li><li>Manage switchboard, shared inboxes, post, printers, desk booking systems, and other office tools.</li><li>Support office moves, refurbishments, upgrades, and the sourcing of new locations.</li><li>Line-manage the Office Coordinator, providing support, guidance, and performance reviews.</li><li>Help manage recruitment for Business Support roles and ensure balanced workloads across the team.</li><li>Provide cover and support for EA/PA leads during busy periods or absences.</li><li>Oversee office supplies, equipment, procurement, and all related records and documentation.</li><li>Prepare and format documents (Word, Excel, PowerPoint, DocuSign).</li><li>Coordinate meetings, events, and logistics for document signing.</li><li>Monitor office budgets and expenses.</li><li>Provide regular updates and recommendations for improvements.</li><li>Act as the go-to person for all office-related queries across the company.</li><li>Work closely with HR, IT, and the wider Business Support team on cross-functional initiatives.</li><li>Lead or support the delivery of cross-office activities and communications.</li></ul>Requirements:<ul><li>5+ years' experience in a similar Office Manager role, including team management.</li><li>Strong organisational skills, attention to detail, and the ability to juggle multiple priorities.</li><li>A flexible, proactive attitude with a collaborative and positive approach.</li><li>Comfort handling confidential information.</li><li>Advanced MS Office skills plus experience with Adobe, DocuSign, HR systems, and expense/document management tools.</li><li>Someone who can see the big picture and create smarter, more efficient processes.</li><li>Minimum A-Level education or equivalent.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuODUxMjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T10:36:41Z

Desktop Support Engineer

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
IT Support Technician Location: Central London Salary: £35,000 - £40,000 Type: Full-time, PermanentA leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.About the Role You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.Key Responsibilities<ul data-start="876" data-end="1651"><li data-start="876" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</li><li data-start="947" data-end="970">Remote user support</li><li data-start="971" data-end="1076">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</li><li data-end="1133" data-start="1077">Support and administration of Microsoft Dynamics CRM</li><li data-start="1134" data-end="1177">Daily systems and infrastructure checks</li><li data-end="1247" data-start="1178">Installing and configuring new hardware, software and peripherals</li><li data-end="1272" data-start="1248">Onboarding new staff</li><li data-end="1317" data-start="1273">Maintaining and managing Windows servers</li><li data-end="1393" data-start="1318">Creating and updating documentation for all IT processes and procedures</li><li data-end="1447" data-start="1394">Business Continuity and Disaster Recovery testing</li><li data-start="1448" data-end="1502">Anti-virus, firewall and cyber security monitoring</li><li data-start="1503" data-end="1528">Backup administration</li><li data-end="1565" data-start="1529">Licensing and printer management</li><li data-end="1595" data-start="1566">Delivering staff training</li><li data-start="1596" data-end="1651">Supporting all other aspects of daily IT operations</li></ul>Skills & Experience Required<ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782">Minimum 18 months' IT support experience within a regulated financial services environment</li><li data-end="1824" data-start="1783">Strong desktop troubleshooting skills</li><li data-start="1825" data-end="1880">Excellent analytical skills and attention to detail</li><li data-start="1881" data-end="1943">Strong communication skills with a customer-first approach</li><li data-end="1990" data-start="1944">Calm under pressure, flexible and reliable</li><li data-start="1991" data-end="2054">Good knowledge of Microsoft operating systems (Windows 10/11)</li></ul>Professional StandardsAs part of a regulated organisation, you will be expected to:<ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208">Follow FCA, FSMA and all internal compliance procedures</li><li data-start="2209" data-end="2255">Keep documentation accurate and up to date</li><li data-start="2256" data-end="2336">Maintain CPD and stay informed on relevant legislative and technical changes</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-04T12:12:35Z

Community Associate

Milton Keynes, Buckinghamshire
remote
Temporary
13 - 15 GBP / Hourly
Role:Our client is looking to recruit an immediate, Community Assistant for a part time contract. In this role you will be responsible for the following duties: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li>Providing a warm, friendly welcome to all members, guests, colleagues and external visitors to the site</li><li>Consistently deliver a members first service to meet/exceed service KPIs/standards to deliver member satisfaction (ensure a rapid and suitable response to all member queries and requests) and support the delivery of the Member Engagement Programme where needed.</li><li>Responsible for opening/closing (including any security measures) the Front Desk in line with SOPs</li><li>Encouraging usage of member app and any other associate technology to increase member engagement</li><li>Managing move in administration for new members in line with SOPs</li><li>Checking in / out, Day pass and Flex Members</li><li>Communicate guest and tour arrival to appropriate colleague/member</li><li>Manage all internal and external/commercial meeting room bookings, ensuring you work closely with SCM on commercial event bookings</li><li>Help CM maintain members portal and encourage member usage of member app and any other associate technology to increase member engagement</li><li>Responsible for ordering supplies and incidental for socials and external events</li><li>Replenishment of stock ordering (with CM) i.e., stock for honesty bar</li><li>Responsible for uploading all orders and receipts to 'xero' liaising with finance department when needed</li><li>Monitoring Front Desk email account</li><li>Respond to all enquiries via email/phone/in person (from members and external parties).</li><li>Notify members of deliveries</li></ul> Profile:The successful temporary, Community Assistant will have at least 2 years experience working within a similar office function. You must be either immediate or on a 1 week notice to be considered for this role. Client:Our client is a Property Business based in Milton Keynes. You will work 3 days per week from the office. Salary & Benefits:This immediate, temporary Community Assistant role will be paying circa £13-15 per hour. This is dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0Ljg2MzE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-11T13:41:16Z

IT Support Analyst

Kidlington, Oxfordshire
remote
Permanent
- GBP / Yearly
Robert Half has partnered with a client in Kidlington to recruit a permanent IT Support Analyst to join an established Service Desk Team, acting as the first point of contact for all user queries, ensuring the smooth running of the company's IT systems and hardware. Please note this role is fully office based and will require the candidate to go through DBS and SC clearance. Key Responsibilities <ul><li>1st Line desktop support, triage and troubleshoot IT hardware and software systems</li><li>O365 administration </li><li>Device management - desktops, laptops, mobile devices </li><li>IT documentation </li><li>Software licensing </li></ul>Skills and Experience<ul><li>Excellent customer service skills </li><li>Proven experience in a Service Desk role, managing tickets, troubleshooting technical queries </li><li>Strong understanding of M365, G-Suite, networking principles (TCP/IP, DNS, DHCP), Windows Server, MDM solutions (InTune)</li></ul>On Offer<ul><li>Competitive salary </li><li>Private Medical Insurance</li><li>Pension Contribution </li><li>Discretionary bonus scheme </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNjQxOTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-14T14:00:13Z

Helpdesk Support Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk Support Engineer on a contract basis - London based Role<ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul> Profile<ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul> Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul> Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjI4Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-31T10:32:02Z

Global CRM Support Specialist

London, London
remote
Permanent
50000 - 65000 GBP / Yearly
This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.This role requires proven success with Salesforce Marketing Cloud. Global CRM Support Specialist Key Responsibilities: * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency. * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes. * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior. * Build and refine audience segments using SQL queries, structured filters, and data relationships. * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups. * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently. * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility. * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently. * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features. * Support global adoption of emerging CRM practices, tools, and platform updates.Ideal Global CRM Support Specialist Profile: * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations. * You notice anomalies quickly and approach troubleshooting with logical steadiness. * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation. * You have hands-on experience with A/B tests and iterative optimization based on measurable insights. * You adapt gracefully to shifting priorities and maintain a steady workflow. * You manage time effectively and prioritize tasks based on impact and urgency. * You keep your knowledge fresh by following CRM trends and SFMC enhancements.Global CRM Support Specialist Qualifications & Experience * Bachelor's or Master's degree in a relevant discipline. * At least one year of direct experience working inside Salesforce Marketing Cloud. * SFMC Email Specialist or Administrator certification is a welcomed advantage. * Strong technical communication and support experience. * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio. * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL. * Demonstrated ability to solve complex issues with limited supervision. * Fluency in written and spoken English.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:17:23Z

IT Governance Coordinator

Wantage, Oxfordshire
remote
Permanent
- GBP / Yearly
Exciting opportunity for applicants with a real interest in cyber security and GRC to join a global business based in Wantage as IT Governance Coordinator, offering excellent development opportunities and chance to support international cyber security initiatives! The roleAs IT Governance Coordinator, you'll join an international team and support governance, risk & compliance initiatives within cyber security. This will include:<ul><li>risk management (risk assessments, maintaining risk register etc.)</li><li>ensuring IT governance, policies, standards and processes are maintained and adhered to</li><li>supporting on an ISO 27001 implementation (maintaining ISMS, supporting audits etc.)</li><li>work closely with IT and infrastructure teams, supporting various cyber security activities (e.g. vulnerability management, incident response etc.)</li></ul> About youApplicants for the IT Governance Coordinator will:<ul><li>have experience gained in an IT governance, cyber security or compliance / GRC focused role(s)</li><li>familiarity with ISO 27001 and other frameworks </li><li>excellent attention to detail, strong analytical approach and documentation skills </li><li>strong communicator</li></ul> On offerCompetitive salary and benefits including bonus, generous pension, 25 days annual leave, as well as excellent career prospects and professional development. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjY3MjA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-10T15:55:21Z

IT Manager

Oxford, Oxfordshire
remote
Permanent
50000 - 59000 GBP / Yearly
Exciting opportunity for an IT Manager to join a growing not-for-profit organisation based in Oxford, offering up to £59,000 plus excellent benefits (including hybrid working)The RoleThe IT Manager will be a standalone position, so an excellent blend of hands-on, operational work as well as strategic planning and project management. Responsibilities will include:<ul><li>working closely with senior stakeholders, developing a strategic road-map for IT and systems</li><li>managing effective relationships with 3rd party vendors </li><li>overseeing day to day management of systems, networks and infrastructure </li><li>cyber security ownership, ensuring company compliance with various industry standards</li><li>project, change, budget and risk management</li></ul>About youApplicants for the IT Manager role will have:<ul><li>a hands-on systems configurations, hardware and networking skills </li><li>experience of IT management, developing IT strategies, and budget management </li><li>experience of supervising/managing small teams </li><li>cyber security experience including knowledge of ISO27001 / ISO277001</li></ul>On offerSalary of up to £59,000 plus excellent company benefits, including hybrid and flexible working optionsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjMyMTU4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-26T17:07:19Z

Information Security Manager

London, London
remote
Permanent
70000 - 90000 GBP / Yearly
Robert Half has partners with a Financial Services Organisation in London, they are looking for an Information Security Manager to join their IT team. You will join the Information Security Director as an Information Security Manager to form a team of 2 within IT. The majority of the role will require you to take charge of the Governance, Risk Management and Compliance perspective. Role: Information Security Manager requires previous experience of:<ul><li>Managing the businesses information securities Governance, Risk Management and Compliance for a business</li><li>Stakeholder management </li><li>Managing third party relationships</li><li>ISO27001</li></ul>Location: London Remote (1 day per month in the office) Salary: £70,000 - £90,000 + benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi41ODE4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-31T13:45:42Z

Head of SOC

City of London, London
remote
Contract
550 - 650 GBP / Daily
Head of SOC (Interim) | Capital Markets | Central London (On-site) Robert Half International (an S&P 500 global staffing provider) is supporting a global consulting firm in sourcing an experienced Head of SOC (Interim) to join a leading capital markets client during a key period of transition. The role focuses on maintaining and enhancing the client's existing Security Operations Centre, managing the external SOC provider, and ensuring continuity of operations while a permanent structure is established. Assignment Details<ul><li>Initial Duration: 3-6 months (with potential extension) to start ASAP by w/c 24 November</li><li>Location: On-site minimum 3 days per week in Central London will be requried.</li><li>Day Rate: £525-£575 PAYE plus 12.07% holiday pay PAYE with employer's NI & Tax deducted at source, unlike umbrella companies and no umbrella company admin fees)</li></ul> Role OverviewYou'll be operating within a compact, high-performing capital markets environment, taking full ownership of the SOC function and acting as the internal escalation point for all incident response and forensic activity. Reporting to the Deputy CISO, this role is ideal for a hands-on SOC leader who can balance strategic oversight with day-to-day technical execution. You'll manage the external SOC supplier, maintain visibility across tooling and detections, and drive continual improvements in incident management, monitoring, and response. Key Skills & Experience<ul><li>Proven experience leading or managing a SOC function within capital markets, FinTech, or smaller financial services environments.</li><li>Strong technical experience with CrowdStrike and Elastic SIEM.</li><li>Skilled across the Microsoft 365 Security Stack (Defender, Sentinel, Entra).</li><li>Hands-on capability in incident response, threat hunting, and digital forensics.</li><li>Demonstrated experience managing outsourced SOC providers and maintaining performance SLAs.</li><li>Strong communication and stakeholder management with senior technology and security leadership.</li></ul> All candidates must complete standard screening (Right to Work, DBS, credit/sanctions, employment verification). This is an exciting opportunity for a technically strong, pragmatic SOC leader to play a critical role in maintaining and stabilising cyber operations for one of London's most respected capital markets organisations.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS41NjA4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-06T12:16:05Z