7 results for Customer Services Manager Supervisor in High Wycombe, Buckinghamshire

Administration Supervisor

City of London, London
remote
Permanent
42000 - 45000 GBP / Yearly
🌟 Administration Supervisor (Permanent) | Central London Robert Half is proud to be partnering with a highly regarded international financial services organisation in the search for an Administration Supervisor to join their London office.This is a fantastic opportunity for an experienced administration professional looking to step into a broad, highly visible leadership role, managing a small team whilst supporting senior stakeholders across the business. You'll sit at the heart of the organisation, overseeing executive support, vendor management, governance, office operations and events, all within a collaborative and people-focused culture. 📍 The RoleReporting to the Admin & Projects Manager, you'll act as the second-in-command within the administration function, managing two Administration Assistants and ensuring the smooth running of day-to-day operations across the London office. Key responsibilities include:* Managing, mentoring and developing a team of Administration Assistants* Providing executive support to senior leadership and international stakeholders* Overseeing vendor management, governance processes, contracts and approvals* Coordinating internal and external events* Supporting office operations and facilities activity* Producing reports and management information for senior stakeholders* Driving process improvements and maintaining high operational standards* Building strong relationships across the business and acting as a key point of contact for administrative support ✅ About YouThey're looking for someone who is:* An experienced Administration Supervisor, Team Lead, Office Manager or Senior Executive Assistant* Comfortable managing people and allocating work across a team* Experienced in corporate, professional services, banking or other highly regulated environments* Confident working with senior executives and stakeholders* Highly organised, detail-oriented and able to manage multiple priorities* Experienced in vendor management, governance and operational controls* Calm, professional and solutions-focused under pressure* Happy rolling up their sleeves and leading from the front* Portuguese speaker is a nice-to-have but not essential ✨ Why Join?* Progression opportunity - this role is available due to an internal promotion* Exposure to senior leadership and international stakeholders* Warm, collaborative and supportive team culture* Opportunity to lead a team and broaden your remit over time* Be part of a growing function where your contribution is highly visible* Work for a business that values commitment, development and long-term careers 💰 Salary: Competitive📍 Location: Central London📅 Start Date: September preferred (earlier if available)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW1iZXIuRGF2aWVzLjI0OTIxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-21T09:50:26Z

Credit Control Supervisor

City of London, London
remote
Permanent
45000 - 50000 GBP / Yearly
Our client is a large, global real estate data insights business who are looking for an experienced Senior Credit Controller to join their team in London. The business is known for owning multiple property related digital platforms and operates on a B2B structure. Duties:* Accountable for improving AR performance though concise AR Aging metrics.* Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team. * Assist the Credit Control Manager with Aged Debt reporting.* Conduct regional reviews with credit controllers.* Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.* Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organisation and AR Management for support.* Balance portfolio performance with supporting occasional projects and ad hoc reporting requests.* Lead proactive meetings with sales leaders regards past due accounts. Benefits:Role: Senior Credit Controller Location: Southwark, London Hybrid structure : 5 days in the office - 9am - 5pm Salary: £DOE Holidays: 25 days + bank holidays Benefits: Private medical and dental insurance Pension - employer 5% : employee 5% Summer parties Luxury office space with canteen/menu rotation Interview process: 1st stage - Virtual with Credit Control Manager 2nd stage - In-person with Credit Control Manager and HR Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VGFpamEuQnJ5YW4uMTQ1MzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T09:16:36Z

Assistant Facilities Manager

London, London
remote
Permanent
35000 - 45000 GBP / Yearly
Assistant Facilities Manager - Permanent - London - Onsite - Up to £45k + bonus Robert Half are thrilled to be working with an exciting organisation, who are on a massive development trajectory, in their search for a permanent, proactive, hands-on Assistant Facilities Manager to join a growing workplace team and help deliver an exceptional experience across a portfolio of premium serviced office locations in London, offering up to £45,000.This is a genuinely varied role where no two days are the same. From coordinating contractors and tackling maintenance issues to ensuring meeting rooms and communal spaces are always looking their best, you'll be at the heart of keeping the workplace safe, professional and welcoming.Key Details: <ul><li>Job Title: Assistant Facilities Manager</li><li>Salary: £35k - £45k, DOE + bonus</li><li>Location: London with regular travel to office sites (travel will be expensed)</li><li>Working pattern: Full-time, Monday - Friday, 08:30 - 18:00, fully onsite</li></ul>Responsibilities: <ul><li>Support the day-to-day facilities operation across multiple London locations.</li><li>Coordinate routine and reactive maintenance, ensuring issues are resolved quickly.</li><li>Liaise with contractors across mechanical, electrical, plumbing and HVAC services.</li><li>Carry out site inspections and support health & safety compliance.</li><li>Keep meeting rooms, communal areas and shared spaces looking exceptional.</li><li>Support deliveries and respond to member and colleague requests.</li><li>Coordinate contractors and monitor service levels.</li><li>Assist with risk assessments, emergency procedures and safety inspections.</li><li>Support office moves, refurbishments and workplace projects.</li><li>Maintain accurate asset and equipment records.</li><li>Monitor stock and ensure facilities supplies are always available.</li><li>Proactively spot issues and find practical solutions before they escalate.</li></ul>Requirements: <ul><li>Excellent organisational and time-management skills.</li><li>1-2 years Facilities Management experience.</li><li>Strong communication and interpersonal abilities.</li><li>A practical, solutions-focused approach.</li><li>The ability to manage competing priorities in a fast-paced environment.</li><li>A proactive attitude and strong attention to detail.</li><li>A genuine commitment to delivering excellent customer service.</li><li>This is a hands-on facilities position, so you'll be comfortable being on your feet, carrying out site inspections, handling light lifting and coordinating contractors.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNjM1MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-27T17:24:10Z

Billing Manager

Reading, Berkshire
remote
Permanent
35000 - 45000 GBP / Yearly
The CompanyRobert Half is delighted to be partnering with a fast-growing, private healthcare organisation as they continue to expand their network of consultant-led clinics across the UK. This is an exciting opportunity to join a business at a pivotal stage of growth, where you'll have the chance to shape and develop a centralised billing function while building your own leadership career. If you have experience in private healthcare billing, patient accounts, or Private Medical Insurance (PMI) and are looking for a role that offers genuine progression, this could be the perfect next step. The RoleThis is a hands-on leadership role that combines operational billing with people management. Initially, you'll work alongside the billing team, taking ownership of complex billing activity while leading and developing a small team of Finance Assistants. As the business grows, you'll play a key role in building scalable processes and expanding the team. You'll be responsible for ensuring accurate and timely billing for insured and self-pay patients, improving processes, and helping standardise billing across multiple clinic locations. Key Responsibilities<ul><li>Lead, coach and develop a team of Finance Assistants.</li><li>Manage the end-to-end billing process for insured and self-pay patients.</li><li>Oversee credit control and support cash collection activities.</li><li>Handle complex billing queries and insurer-related issues.</li><li>Develop and document robust billing processes that can be rolled out across new clinic locations.</li><li>Work closely with Finance, Clinical and Operational teams to ensure accurate patient billing.</li><li>Support month-end activities, reporting and continuous process improvement.</li><li>Identify opportunities to improve systems, automation and operational efficiency.</li><li>Play an integral role in supporting the organisation's continued growth and expansion.</li></ul> About YouWe're looking for someone who combines strong operational billing experience with excellent leadership potential. Ideally, you'll have:<ul><li>Experience within private healthcare, private hospital, medical practice or clinical billing.</li><li>Strong knowledge of Private Medical Insurance (PMI), insurer billing and/or self-pay patient invoicing.</li><li>Previous experience supervising, mentoring or leading a billing or finance team.</li><li>A proactive approach to process improvement and continuous improvement.</li><li>Strong Excel skills and confidence using finance and patient management systems.</li><li>Experience in using Semble</li><li>Excellent communication and stakeholder management skills.</li><li>A collaborative, solutions-focused mindset with a desire to improve how things are done.</li></ul> Candidates from other high-volume billing environments with exposure to complex billing and team leadership will also be considered. What's on Offer<ul><li>Opportunity to join a rapidly growing healthcare organisation.</li><li>Genuine career progression into a larger leadership role as the business expands.</li><li>High level of autonomy and ownership.</li><li>Opportunity to shape billing processes and influence operational improvements.</li><li>Supportive leadership team and collaborative culture.</li><li>Competitive salary and benefits package.</li></ul> If you're an experienced Billing Team Leader, Patient Accounts Supervisor, Medical Billing Manager, Revenue Team Leader or Accounts Receivable professional with private healthcare or PMI experience and are looking for a role where you can make a real impact, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4yMDgwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-05T15:11:01Z

Billing Supervisor

Slough, Berkshire
remote
Permanent
38000 - 40000 GBP / Yearly
<h1>Billing Team Lead</h1>Location: SloughSalary: £38,000 - £40,000 + Benefits<h2>The Opportunity</h2>Robert Half is delighted to be partnering with a successful and rapidly growing business to recruit a Billing Team Lead. This is an exciting opportunity to join an established finance function and lead a high-performing billing team in a fast-paced, customer-focused environment.Managing a team of 5-6 Billing Clerks, you'll be responsible for ensuring the accurate and timely delivery of invoicing, driving process improvements, and supporting the wider finance function through strong leadership and operational excellence.This is an excellent opportunity for an experienced Billing Supervisor or Team Leader looking to take the next step within a growing organisation that offers genuine career progression.<h2>Key Responsibilities</h2><h3>Team Leadership</h3><ul data-spread="false"><li>Lead, coach and develop a team of 5-6 Billing clerks.</li><li>Set clear objectives and monitor team performance against agreed KPIs.</li><li>Conduct regular one-to-ones and performance reviews.</li><li>Support recruitment, onboarding and training of new team members.</li><li>Allocate workloads effectively to ensure deadlines are consistently achieved.</li><li>Foster a collaborative, customer-focused and high-performing team culture.</li></ul><h3>Billing Operations</h3><ul data-spread="false"><li>Oversee the timely and accurate production of customer invoices.</li><li>Ensure billing is completed in line with contractual agreements and internal deadlines.</li><li>Review billing exceptions and resolve complex invoicing issues.</li><li>Maintain accurate customer and pricing information.</li><li>Monitor billing volumes and identify opportunities to improve efficiency.</li></ul><h3>Stakeholder Management</h3><ul data-spread="false"><li>Build strong relationships with Finance, Operations and Commercial teams.</li><li>Act as the first point of escalation for billing queries.</li><li>Work closely with Credit Control to minimise invoice disputes and improve cash collection.</li><li>Provide guidance on billing processes and best practice across the business.</li></ul><h3>Month-End & Reporting</h3><ul data-spread="false"><li>Ensure all billing activities are completed in line with month-end deadlines.</li><li>Perform billing reconciliations and investigate discrepancies.</li><li>Produce regular reporting on team performance and billing metrics.</li><li>Support internal and external audit requirements where required.</li></ul><h3>Continuous Improvement</h3><ul data-spread="false"><li>Identify and implement improvements to billing processes and controls.</li><li>Support finance transformation and system enhancement projects.</li><li>Promote automation and efficiencies to improve accuracy and productivity.</li><li>Maintain and improve process documentation.</li></ul><h2>About You</h2>You'll be an experienced billing professional who enjoys developing people and improving processes.You'll ideally have:<ul data-spread="false"><li>Previous experience in Billing, Sales Ledger or Accounts Receivable.</li><li>Experience managing or supervising a small team.</li><li>Strong knowledge of billing processes and financial controls.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail with strong organisational abilities.</li><li>Strong Excel and finance systems experience.</li><li>A proactive, solutions-focused approach with a continuous improvement mindset.</li><li>Experience working within a high-volume finance environment.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £38,000-£40,000</li><li>A supportive and collaborative finance team</li><li>Ongoing training and development</li><li>Genuine career progression opportunities</li><li>Comprehensive employee benefits package</li><li>The opportunity to play a key role within a growing organisation undergoing continuous improvement and transformation</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMDIxNTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-05T08:07:57Z

Interim Office Manager

City of London, London
remote
Temporary
17 - 19 GBP / Hourly
Role<ul><li>Oversee the day-to-day running of the office, ensuring a smooth, well-organised, and welcoming environment for staff and visitors.</li><li>Act as the first point of contact for facilities and office-related issues, liaising with building management, contractors, and suppliers to resolve problems quickly and efficiently.</li><li>Manage office supplies, equipment, and vendor contracts, ensuring cost-effective procurement and timely renewal of service agreements.</li><li>Coordinate health and safety compliance, including risk assessments, fire drills, and maintaining accurate records in line with regulatory requirements.</li><li>Support the organisation of meetings, events, and travel arrangements, ensuring logistics run seamlessly and diaries are managed effectively.</li><li>Manage office budgets and expenses, tracking spend against forecast and flagging variances to senior leadership.</li><li>Assist with onboarding logistics for new starters, ensuring workstations, access, and equipment are ready ahead of their first day.</li></ul>ProfileAn experienced Office Manager, with a broad generalist foundation spanning facilities, operations, and administrative support. Proven at building trusted relationships with staff, suppliers, and senior stakeholders to deliver smooth, well-organised office environments. Skilled in managing day-to-day operations, coordinating events and logistics, and ensuring compliance with health and safety requirements in fast-paced, evolving environments.CompanyOur client is a exciting Tech business, seeking a proactive Interim Office Manager to join them on an immediate 2- month contract.RateThis Office Manager role offers circa £17-£19 per hour depending on experience. Please note: applicants must be UK-based and available to work 5 days per week in the Southwark office.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmVtaS5HYXkuNzIwNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-17T10:22:40Z

Senior Business Controller

Stevenage, Hertfordshire
remote
Permanent
80000 - 90000 GBP / Yearly
Job Title: Senior Business Controller Location: Stevenage (Hybrid) Salary: £80,000 - £90,000 Type: Full-timeOverview An exclusive opportunity with Robert Half for a Senior Business Controller to join a high-performing finance function. This role offers strong business partnering exposure, leadership responsibility, and involvement in strategic financial decision-making within a project-driven environment.We need someone who can work a couple of days a week from the Stevenage office alongside the Project Managers. You'll have proven project experience, ideally within a complex engineering, manufacturing or technical environment, and a strong understanding of work package management. This role involves coordinating and managing multiple interdependent work packages or smaller projects that sit within a larger, complex programme, ensuring deliverables, timelines, risks and dependencies are effectively managed across the wider project.Key Responsibilities<ul data-spread="false"><li>Lead, support, and develop the controlling team to deliver effective business partnering across the organisation.</li><li>Ensure all internal and external reporting requirements are delivered accurately and on time (month-end, half-year, and year-end).</li><li>Manage financial planning cycles and quarterly forecasting processes.</li><li>Partner with Project Managers, coordinating and leading monthly project reviews.</li><li>Analyse financial data to identify trends, variances, and opportunities for improvement.</li><li>Monitor and control project expenditure to ensure alignment with approved budgets.</li><li>Assess project revenue using Percentage of Completion (POC) and Time & Materials (T&M) methodologies.</li><li>Reconcile project work-in-progress on a monthly basis.</li><li>Monitor, report, and advise on project and contract status; maintain accurate financial records.</li><li>Prepare and present financial reports to senior management.</li><li>Develop, implement, and maintain financial policies and procedures.</li><li>Support operational teams with contract bid preparation, billing structures, and cost rate analysis.</li><li>Collaborate with cross-functional teams to provide financial insight and support decision-making.</li><li>Ensure compliance with financial regulations and internal standards.</li><li>Conduct financial risk assessments and implement mitigation strategies.</li><li>Support month-end and year-end close processes.</li></ul>Required Qualifications & Skills<ul data-spread="false"><li>Fully qualified (CIMA, ACCA, or equivalent).</li><li>Strong experience in financial management and controlling roles.</li><li>Excellent understanding of financial principles and practices.</li><li>Proficient in financial systems and Microsoft Office (advanced Excel preferred).</li><li>Strong analytical and problem-solving capabilities.</li><li>High attention to detail and accuracy.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to manage multiple priorities and meet tight deadlines.</li></ul>Experience Required<ul data-spread="false"><li>Minimum of 7 years' experience in financial management or a similar role.</li><li>Previous team leadership or supervisory experience preferred.</li><li>Experience with SAP, particularly SAP S/4HANA, is advantageous.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNDIwMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-27T14:36:57Z