5 results for Customer Services Manager Supervisor in High Wycombe, Buckinghamshire

Head of Customer Service

City of London, London
remote
Permanent
10000 - 75000 GBP / Yearly
Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. About the Company This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally. The Role You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement. About You * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending. * Track record managing KPIs, SLAs, and service excellence. * Strong communication and leadership skills. * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting. What's on Offer * Competitive salary + performance bonus * Private medical & dental insurance * Enhanced parental leave * Modern Central London officeRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-11T09:06:49Z

Accounts Receivable Supervisor (EMEA)

Bracknell, Berkshire
remote
Permanent
40000 - 45000 GBP / Yearly
Our client, a well-established and rapidly growing organisation within the software industry is seeking an experienced EMEA Accounts Receivable Supervisor to join their Global AR function. This pivotal role will oversee a small, high-performing EU team, driving operational excellence, ensuring compliance, and supporting continued business growth. The successful candidate will combine strong technical Credit Collections and transactional accounting expertise with proven leadership ability, ensuring the department operates efficiently while maintaining exceptional service standards. Key Responsibilities<ul><li>Lead, coach, and develop the Accounts Receivable team to ensure peak performance and continuous improvement.</li><li>Manage and report on receivables against KPIs including overdue debt, billing accuracy, and dispute resolution times.</li><li>Oversee billing, collections, and credit control activities to ensure accuracy and timeliness.</li><li>Partner cross-functionally with sales, customer service, and finance to resolve billing queries and improve processes.</li><li>Support month-end close activities and assist in analysing complex accounting and reporting issues.</li><li>Implement and refine AR policies and procedures to ensure compliance with internal controls and external standards.</li><li>Identify and drive process improvement initiatives.</li><li>Provide updates and insights to management on departmental performance, key projects, and challenges.</li></ul> About You<ul><li>Minimum 3 years' experience in a supervisory role within EU or global Accounts Receivable or Credit Control.</li><li>Degree-qualified in Finance, Accounting, or related field (or equivalent experience).</li><li>Strong working knowledge of accounting principles, with demonstrable experience in ERP and accounting systems.</li><li>Advanced Excel skills and proficiency across Microsoft Office Suite.</li><li>Excellent communication, analytical, and problem-solving skills.</li><li>Proven ability to motivate and develop a team, balancing leadership with hands-on support.</li><li>Highly organised with strong attention to detail and the ability to manage multiple priorities.</li></ul> What's on Offer<ul><li>Competitive salary package with performance-related incentives.</li><li>working patterns</li><li>Opportunity to join a supportive, collaborative finance team in a forward-thinking business.</li><li>Career development and ongoing training opportunities.</li></ul> If you're an experienced Accounts Receivable professional with a passion for leadership and continuous improvement, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS43NTE1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-21T09:33:04Z

Credit Control Supervisor

Slough, Berkshire
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half are working exclusively with a leading international consumer goods business in Slough to recruit a Credit & Rebates Controller.This is a key role within a well-established UK operation, offering the opportunity to work with some of the most recognisable brands in the FMCG sector. The business combines global scale with a collaborative culture, modern offices, and a clear focus on innovation and people development.The Role As Credit & Rebates Controller, you'll take ownership of the UK&I credit control function, with a strong emphasis on rebates and customer deductions, essential to success in FMCG. Responsibilities include:<ul data-start="929" data-end="1471"><li data-start="929" data-end="1033">Leading the credit control team and overseeing sales agreements, rebates, and promotional deductions</li><li data-start="1034" data-end="1142">Ensuring accurate reconciliation of debit notes and claims, maintaining strong controls and audit trails</li><li data-start="1143" data-end="1269">Driving effective debt collection and customer account management, working closely with the European shared service centre</li><li data-start="1270" data-end="1372">Assessing and managing credit risk, setting terms, and ensuring alignment with commercial strategy</li><li data-start="1373" data-end="1471">Driving process improvements and leveraging SAP to deliver efficiencies and better insight</li></ul>About You<ul data-start="1489" data-end="1848"><li data-start="1489" data-end="1589">Proven experience in FMCG or retail, with particular expertise in rebates and deductions</li><li data-end="1681" data-start="1590">5+ years' experience in credit control, including at least 2 years in a leadership role</li><li data-end="1732" data-start="1682">Strong SAP knowledge and advanced Excel skills</li><li data-end="1794" data-start="1733">Excellent stakeholder management and commercial awareness</li><li data-end="1848" data-start="1795">CICM qualification (or working towards) desirable</li></ul>What's on Offer<ul data-start="1872" data-end="2141"><li data-start="1872" data-end="1917">Salary of £50,000 - £55,000 plus benefits</li><li data-start="1918" data-end="1990">Hybrid working model (3 days in the Slough office, 2 days from home)</li><li data-end="2053" data-start="1991">Exposure to senior leadership and international operations</li><li data-end="2141" data-start="2054">Opportunity to play a critical role in improving cash flow and driving efficiencies</li></ul>If you have the FMCG rebate expertise and leadership skills to deliver real impact, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMDY1NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-30T11:18:19Z

Office Manager

City of London, London
remote
Temporary
16 - 20 GBP / Hourly
Role:Our client is looking to recruit an immediate, Office Manager for a 12 month Temporary contract. In this role you will be responsible for the following duties: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">First point of contact for visitors and employees. </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Track, code, and submit vendor invoices to Accounts Payable. </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Perform office credit card reconciliation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Orders catering for office events, meetings, and clients.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Assists with IT support as needed.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintains snack budget, tracks weekly/annual expenditures, reports, and makes recommendations as requested. </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensures overall readiness and neatness of general office space, including common areas and conference rooms. Assists with catering setup and break down as needed.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Purchases snacks and beverages and maintains inventory. </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensures kitchen, printers, and copier stations and stationary cupboards are consistently neat and well stocked.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensures fresh coffee is brewed and readily available first thing in the morning and consistently replenished throughout the day.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensures that new employees have all the necessary furniture and equipment. </li></ul> Profile:The successful temporary, Office Manager will have at least 3 years experience working within Office Management and will have had exposure to a professional setting. You must be either immediate or on a 1 week notice to be considered for this role. Client:Our client is a Financial Services firm based in the City of London. You will work 5 day per week from their office. Salary & Benefits:This immediate, temporary Office Manager will be paying circa £15-20 per hour. This is dependent on experience. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjYxODk0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-20T15:31:39Z

Administrator

City of London, London
remote
Contract
15 - 18 GBP / Hourly
Role:Our client is looking to recruit an immediate, Part Time administrator for a 12 month long Temporary role. In this role you will be responsible for the following duties: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li data-end="152" data-start="61">Working for a growing property group supporting the team with day-to-day administration</li><li data-end="241" data-start="153">Part-time role - flexible on days/hours (to be agreed with the successful candidate)</li><li data-end="360" data-start="242">General admin duties including: managing emails, preparing documents, updating spreadsheets, filing and data entry</li><li data-end="538" data-start="361">Updating and maintaining records on Microsoft Dynamics 365 Business Central (full training on internal processes provided, but some prior experience is highly desirable)</li><li data-start="539" data-end="668">Assisting with property-related administration such as tenancy documents, compliance records, invoices and contractor details</li><li data-end="797" data-start="669">Liaising with internal teams and external stakeholders (tenants, contractors, suppliers) in a professional and timely manner</li><li data-end="941" data-start="798">Helping with basic finance/admin tasks where needed - e.g. raising POs, matching invoices, updating payment information in Business Central</li><li data-start="942" data-end="1061">Ideal for someone with previous admin experience within property, real estate or a similar office-based environment</li><li data-start="1062" data-end="1186">Strong attention to detail, good organisational skills and confident IT user (Outlook, Excel, Word and business systems)</li><li data-start="1187" data-end="1292">Opportunity to join a friendly, collaborative team with scope to grow your responsibilities over time</li></ul> Profile:The successful temporary, part time administrator will have at least 3 years experience working within a facilities or administrative function. You must be either immediate or on a 1 week notice to be considered for this role. Client:Our client is a Property firm based in the City of London. You will work 2 days per week and this can be remote. Salary & Benefits:This immediate, temporary Administrator role will be paying circa £15-19 per hour. This is dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjM4NzA3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-21T09:52:43Z