7 results for Customer Services Manager Supervisor in High Wycombe, Buckinghamshire

Administration Supervisor

City of London, London
remote
Permanent
42000 - 45000 GBP / Yearly
🌟 Administration Supervisor (Permanent) | Central London Robert Half is proud to be partnering with a highly regarded international financial services organisation in the search for an Administration Supervisor to join their London office.This is a fantastic opportunity for an experienced administration professional looking to step into a broad, highly visible leadership role, managing a small team whilst supporting senior stakeholders across the business. You'll sit at the heart of the organisation, overseeing executive support, vendor management, governance, office operations and events, all within a collaborative and people-focused culture. 📍 The RoleReporting to the Admin & Projects Manager, you'll act as the second-in-command within the administration function, managing two Administration Assistants and ensuring the smooth running of day-to-day operations across the London office. Key responsibilities include:* Managing, mentoring and developing a team of Administration Assistants* Providing executive support to senior leadership and international stakeholders* Overseeing vendor management, governance processes, contracts and approvals* Coordinating internal and external events* Supporting office operations and facilities activity* Producing reports and management information for senior stakeholders* Driving process improvements and maintaining high operational standards* Building strong relationships across the business and acting as a key point of contact for administrative support ✅ About YouThey're looking for someone who is:* An experienced Administration Supervisor, Team Lead, Office Manager or Senior Executive Assistant* Comfortable managing people and allocating work across a team* Experienced in corporate, professional services, banking or other highly regulated environments* Confident working with senior executives and stakeholders* Highly organised, detail-oriented and able to manage multiple priorities* Experienced in vendor management, governance and operational controls* Calm, professional and solutions-focused under pressure* Happy rolling up their sleeves and leading from the front* Portuguese speaker is a nice-to-have but not essential ✨ Why Join?* Progression opportunity - this role is available due to an internal promotion* Exposure to senior leadership and international stakeholders* Warm, collaborative and supportive team culture* Opportunity to lead a team and broaden your remit over time* Be part of a growing function where your contribution is highly visible* Work for a business that values commitment, development and long-term careers 💰 Salary: Competitive📍 Location: Central London📅 Start Date: September preferred (earlier if available)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW1iZXIuRGF2aWVzLjI0OTIxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-21T09:50:26Z

Senior Support Specialist / Office Manager

Reading, Berkshire
remote
Permanent
30000 - 36000 GBP / Yearly
<h2 data-end="180" data-start="150" data-section-id="13gpc5l">Senior Support Specialist / Office Manager</h2>Location: Reading, UK (Office-based - minimum 4 days per week) Reports To: Business Support Manager<h3 data-end="313" data-start="294" data-section-id="1xyyexd">Role Overview</h3>We are seeking a proactive, detail-oriented Senior Support Specialist to provide administrative and operational support across UK branches. You will work closely with Talent Solutions and Business Support teams to ensure smooth office operations, excellent service delivery, and a positive employee and visitor experience.<h3 data-start="638" data-section-id="1xmbd3v" data-end="664">Key Responsibilities</h3>Branch & Office Support<ul data-start="696" data-end="1263"><li data-end="775" data-start="696" data-section-id="mldez0">Manage UK switchboard, handling and directing high-volume calls efficiently</li><li data-start="776" data-section-id="ifyf1e" data-end="855">Provide front-of-house support including visitor greeting and room bookings</li><li data-section-id="1uz2c6z" data-start="856" data-end="931">Support leadership with meetings, presentations, and event coordination</li><li data-section-id="1ivfbbz" data-start="932" data-end="1016">Coordinate internal/external meetings, webinars, and events (on-site and remote)</li><li data-end="1077" data-section-id="11p9km8" data-start="1017">Manage office supplies, budgets, and facilities requests</li><li data-end="1167" data-start="1078" data-section-id="tcbk0x">Support employee engagement activities and office events (recognition, charity, etc.)</li><li data-end="1225" data-start="1168" data-section-id="1tzj68c">Coordinate parking, interviews, and visitor logistics</li><li data-start="1226" data-section-id="1fiwkyx" data-end="1263">Ensure Health & Safety compliance</li></ul>Administrative & Operational Support<ul data-end="1657" data-start="1308"><li data-section-id="141hh16" data-start="1308" data-end="1400">Handle CV formatting, data requests, marketing consent updates, and fraud/scam responses</li><li data-start="1401" data-section-id="gn9ens" data-end="1475">Support Salesforce reporting, data cleansing, and data integrity tasks</li><li data-end="1543" data-start="1476" data-section-id="14i4mdp">Assist with compliance checks (DBS, right-to-work, referencing)</li><li data-start="1544" data-section-id="1pcz2iu" data-end="1608">Prepare and issue contracts, TOBs, and related documentation</li><li data-end="1657" data-start="1609" data-section-id="11tb95r">Support onboarding and offboarding processes</li></ul>Temporary Workforce Support<ul data-start="1693" data-end="1934"><li data-start="1693" data-section-id="qdyycq" data-end="1744">Support contractor onboarding and payroll setup</li><li data-end="1804" data-section-id="362szf" data-start="1745">Ensure accurate timesheets and contractor documentation</li><li data-start="1805" data-section-id="1kz7u7v" data-end="1875">Liaise with candidates and clients to support contractor lifecycle</li><li data-end="1934" data-section-id="1e5f03o" data-start="1876">Promote contractor benefits and engagement initiatives</li></ul>Systems & Technology<ul data-start="1963" data-end="2273"><li data-start="1963" data-section-id="zuyg2g" data-end="2031">Use Salesforce, DOMO, ServiceCloud, Workday, and MS Office tools</li><li data-end="2099" data-start="2032" data-section-id="hy1l8y">Provide basic IT support (devices, access, connectivity issues)</li><li data-start="2100" data-section-id="xk4ks9" data-end="2160">Support onboarding/offboarding of users and device setup</li><li data-section-id="13i3ojq" data-start="2161" data-end="2219">Assist with data quality, reporting, and system audits</li><li data-section-id="1a7vm72" data-start="2220" data-end="2273">Support system training and adoption across teams</li></ul><h3 data-end="2290" data-start="2275" data-section-id="1aojag">About You</h3><ul data-end="2680" data-start="2291"><li data-section-id="1ku1top" data-start="2291" data-end="2377">Experience in an administrative or office support role in a fast-paced environment</li><li data-start="2378" data-section-id="1p7nyz1" data-end="2428">Strong organisational and communication skills</li><li data-end="2499" data-start="2429" data-section-id="1fopkb1">High attention to detail and ability to manage multiple priorities</li><li data-end="2564" data-start="2500" data-section-id="stxlu5">Confident using business systems and learning new technology</li><li data-start="2565" data-section-id="axdviy" data-end="2626">Strong customer service mindset with a proactive approach</li><li data-end="2680" data-start="2627" data-section-id="1ijdj7k">Ability to work independently and collaboratively</li></ul><h3 data-end="2709" data-start="2682" data-section-id="fpob6l"> </h3>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/THVrZS5FZGdlY29tYmUuNzM0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-26T10:55:02Z

Billing Manager

Beaconsfield, Buckinghamshire
remote
Permanent
40000 - 41000 GBP / Yearly
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The RoleReporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities<ul><li>Lead and manage the Billing Team to deliver accurate and timely invoicing</li><li>Oversee end-to-end billing processes across NHS and private service pathways</li><li>Ensure billing activities align with contractual and month-end reporting deadlines</li><li>Drive continuous improvement in billing controls, systems, and data quality</li><li>Support automation initiatives and standardisation of processes</li><li>Maintain robust pricing controls, including inflationary uplifts</li><li>Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes</li><li>Support implementation of billing processes for new contracts and service lines</li><li>Deliver month-end KPIs, reporting, and performance metrics</li><li>Develop team capability through coaching, performance management, and cross-training</li></ul> About YouThe successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have:<ul><li>Previous experience managing and developing teams</li><li>Strong organisational and stakeholder management skills</li><li>Excellent attention to detail and commitment to quality</li><li>Experience driving process improvement and operational efficiency</li><li>Confidence working with billing systems, data processes, and reporting tools</li><li>The ability to manage competing priorities in a fast-paced environment</li><li>Strong communication skills with the ability to influence at all levels</li></ul> What's on Offer<ul><li>Hybrid working model</li><li>Opportunity to join a growing and purpose-driven organisation</li><li>Collaborative and supportive working culture</li><li>Career development and progression opportunities</li></ul> If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-09T10:45:32Z

Head of Customer Service

City of London, London
remote
Permanent
70000 - 100000 GBP / Yearly
Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer ServiceTheir platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America and the Middle East. Backed by tier-1 venture investors and angels from some of the best-known names in fintech, and are scaling fast. This is a genuinely high-impact environment for someone who wants to build.They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business grows.The roleReporting to the Head of Operations, you will lead the Customer Service function and be the internal voice of the customer, holding the wider business to a high standard. This is a hands-on leadership role at the intersection of operations, customer experience and process design.What you will do<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach and develop the Customer Service team, scaling across markets and time zones</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be the internal champion of customers, translating recurring pain points into prioritised asks for compliance, sales, product and engineering, and driving them to resolution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer service KPIs end to end</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Define what good looks like across written communication, tone, clarity and resolution quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the escalation point for the most sensitive customer situations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead the selection, implementation and roll-out of customer service tooling</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Drive automation and process improvement so the function scales without proportionally scaling headcount</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build the dashboards and reporting that give leadership visibility on customer service health</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer FAQs, internal playbooks and customer-facing documentation</li></ul>What they are looking for<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">7+ years in customer service, operations or client-facing roles in startups, ideally in a WhatsApp-heavy environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">B2B customer service experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A track record of managing and developing teams, and of designing and improving CS processes, SLAs and tooling at scale</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience implementing or migrating CS tooling (for example Zendesk, Intercom or HubSpot Service)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent French and English, both spoken and written</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong analytical mindset, comfortable using data to diagnose problems and measure impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy</li></ul><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Previous experience at a VC-backed startup or top-tier consultancy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with payments, compliance or cross-border financial flows</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort using AI tools to work faster and smarter</li></ul>The details<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive salary, plus share options and benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid: at least three days a week in the office, in London </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFkZWxlaW5lLkJhcm5lcy4wODY4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-14T17:46:33Z

Finance Manager

Swindon, Wiltshire
remote
Temporary
65000 - 65000 GBP / Yearly
Robert Half are recruiting for a Finance Manager for a Swindon based business on an interim basis.12 Months, Hybrid working pattern.We are working with a well-established business in Swindon looking to appoint a Finance Manager.This is a hands-on role with real ownership, ideal for someone who enjoys getting into the detail while leading a team and improving processes. What you'll be doing:Owning balance sheet integrity (recs, controls, sign-off)Managing intercompany accounting across multiple entitiesSupporting month-end / year-end closeManaging and developing a small finance teamWorking within a large ERP environment (SAP / Oracle / Dynamics)Partnering with stakeholders to improve reporting and controls What we are looking for:Qualified accountant (ACA / ACCA / CIMA)Strong technical background (balance sheet, intercompany, IFRS)Experience operating in a large / complex businessPrevious team management or supervisory experienceConfident communicator who can add value beyond the numbersBusiness with a strong, established finance functionGood exposure to systems, controls, and process improvement Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42MDEwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-04T15:13:28Z

Administrator

Swindon, Wiltshire
remote
Permanent
27000 - 28500 GBP / Yearly
Office Administrator (12-Month Fixed-Term Contract)Location: Office-Based Salary: £28,500 per annum Contract: 12-Month Fixed-Term Contract Start Date: ASAPRobert Half are working with a business wo are seeking a highly organised and proactive Office Administrator to join their team on a 12-month fixed-term contract. This is a varied, office-based role combining general administration responsibilities with HR and finance support duties. We are looking for someone who is immediately available and able to start as soon as possible.Key ResponsibilitiesOffice Administration<ul><li>Provide day-to-day administrative support to ensure the smooth running of the office.</li><li>Manage incoming calls, emails and correspondence.</li><li>Maintain accurate records, filing systems and company documentation.</li><li>Order office supplies and liaise with external suppliers and service providers.</li><li>Coordinate meetings, prepare meeting rooms and assist with diary management.</li><li>Support internal teams with general administrative tasks and projects.</li></ul>HR Administration<ul><li>Assist with onboarding and offboarding processes for employees.</li><li>Prepare employment-related documentation, including contracts and offer letters.</li><li>Maintain employee records and ensure data is kept up to date.</li><li>Support recruitment activities, including arranging interviews and communicating with candidates.</li><li>Assist with absence tracking and HR reporting.</li><li>Provide general administrative support to the HR function.</li></ul>Finance Administration<ul><li>Process purchase invoices and maintain accurate financial records.</li><li>Assist with raising sales invoices and monitoring payments.</li><li>Support expense processing and reconciliation.</li><li>Liaise with suppliers regarding invoice queries.</li><li>Assist with month-end administrative tasks and reporting.</li><li>Maintain finance spreadsheets and documentation.</li></ul>About YouThe successful candidate will:<ul><li>Have previous experience in an administrative role, ideally with exposure to HR and finance administration.</li><li>Be highly organised with excellent attention to detail.</li><li>Possess strong communication and interpersonal skills.</li><li>Be proficient in Microsoft Office, particularly Word, Excel and Outlook.</li><li>Be able to manage multiple priorities and work independently.</li><li>Have a professional and proactive approach to work.</li><li>Be immediately available or available at short notice.</li></ul>What We Offer<ul><li>Salary of £28,500 per annum.</li><li>A varied and engaging role with exposure to multiple business functions.</li><li>Supportive and collaborative working environment.</li><li>Immediate start opportunity.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjMxNjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-24T09:47:56Z

Administrator - Part Time.

Swindon, Wiltshire
remote
Temporary
23500 - 24500 GBP / Yearly
Robert Half are recruiting for a Part Time Administrator - 28 hours per week for a Swindon based business.6 months contract.4 days per week , Tuesday to Friday, this role will be to support a team with Data Input.If you are looking for reduced hours, or part time work, this role is open on a 4 day a week basis.Ideally you will be comfortable with Data, and enjoy a process driven job. Hybrid working pattern, with the office having free parking.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42MDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-30T15:34:10Z