6 results for It Support Technician in Bristol, Bristol, City of

IT Support Technician

Avonmouth, Bristol
remote
Permanent
27000 - 32000 GBP / Yearly
Main Duties:<ul><li>Triage initial support requests and direct/action accordingly</li><li>Provide IT support from basic user administration through to project tasks</li><li>Respond to user requests and assist via telephone, electronically or in person</li><li>Escalate calls to and liaise with third party support providers/suppliers to resolve issues</li><li>Monitor stock levels of IT equipment</li><li>Monitor computing power, storage, licences and services</li><li>Provide input and assistance to projects, including the selection, configuration and deployment of new systems and technologies</li><li>Audit of device access, ensuring starters and leavers are processed effectively</li><li>Document administrative tasks and procedures</li></ul>Essential Requirements:<ul><li>Good standard of education</li><li>Full driving licence</li><li>Analytical thinking, problem-solving and root cause analysis skills</li><li>Attention to detail</li><li>Excellent organisation and communication skills.</li><li>Excellent time management with a flexible approach</li><li>The ability to manage a busy workload whilst thriving under pressure</li><li>Confidence to communicate with colleagues at all levels</li></ul>Essential Technical Experience:<ul><li>IT degree, qualification or equivalent practical experience</li><li>A minimum of 3 years previous working experience within varied IT infrastructure and associated services</li><li>Active Directory user/group/computer admin</li><li>Windows file permission administration</li><li>Understanding of Windows group policy (GPOs)</li><li>Exchange 2016/Exchange Online user admin</li><li>Windows 10 and 11, Microsoft Office and desktop applications</li><li>PC builds and software installation</li><li>Android and IOS mobile device setup and configuration using mobile device management systems</li><li>IT asset management and ticketing systems</li><li>Web and email security systems</li><li>Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups)</li><li>Working knowledge of networking - switches, firewalls, wireless, IP - DHCP, DNS, VPNs</li></ul>Salary/logisitics:<ul><li>£27,000-£32,000 + additional benefits</li><li>Onsite as standard - capacity for some WFH if required.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ1NjY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-08-08T10:28:01Z

IT Support Analyst

Weston-Super-Mare, Somerset
remote
Permanent
25000 - 27000 GBP / Yearly
IT Support Technician 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 PermanentAbout the Role We're looking for an enthusiastic IT Support Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.What You'll Be Doing<ul data-end="1096" data-start="491"><li data-start="491" data-end="582">Providing 1st and 2nd line support for hardware and software issues across the business</li><li data-end="649" data-start="583">Managing and resolving service desk tickets within agreed SLAs</li><li data-start="650" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</li><li data-start="728" data-end="802">Supporting user account management via Active Directory and Office 365</li><li data-end="869" data-start="803">Assisting with IT equipment moves, upgrades, and installations</li><li data-start="870" data-end="960">Collaborating with the wider IT team to troubleshoot and escalate issues when required</li><li data-end="1031" data-start="961">Contributing to IT projects and continuous improvement initiatives</li><li data-end="1096" data-start="1032">Keeping accurate records of assets and service desk activity</li></ul>What We're Looking For<ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</li><li data-start="1204" data-end="1288">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</li><li data-end="1355" data-start="1289">Experience with Active Directory and Office 365 administration</li><li data-start="1356" data-end="1420">Familiarity with ITIL principles and service desk operations</li><li data-end="1503" data-start="1421">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</li><li data-start="1504" data-end="1564">Strong communication skills and a customer-first mindset</li><li data-start="1565" data-end="1623">Ability to work both independently and collaboratively</li></ul>Why Join Us?<ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706">Be part of a supportive IT team where your input is valued</li><li data-start="1707" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</li><li data-end="1861" data-start="1790">A fast-paced, engaging environment with room for career development </li></ul>📩 Interested? Apply now and take the next step in your IT career!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T16:35:57Z

Junior IT Support Engineer

Shepton Mallet, Somerset
remote
Permanent
28000 - 32000 GBP / Yearly
Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering. This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you!What You'll Be Doing:<ul><li>Providing technical support by diagnosing and resolving IT issues for employees across the business.</li><li>Logging and managing support tickets, ensuring timely resolution in line with IT procedures.</li><li>Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops.</li><li>Supporting company-wide software applications, communication devices, and mobile devices (Android & iOS).</li><li>Managing user accounts and permissions in Active Directory.</li><li>Assisting with IT inductions for new starters.</li><li>Troubleshooting and maintaining printers, laptops, and other office hardware.</li><li>Tracking IT assets and ensuring efficient use of hardware and software licenses.</li><li>Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies.</li><li>Liaising with third-party vendors to resolve hardware and software issues.</li></ul>Professional Competancies:<ul><li>Problem Solver - You love tackling IT challenges and finding creative solutions.</li><li>Tech Enthusiast - You stay up to date with the latest IT and cybersecurity trends.</li><li>Great Communicator - You can explain technical issues in a clear and friendly way.</li><li>Organised Multitasker - You're able to juggle multiple tasks and prioritise effectively.</li><li>Team Player - You enjoy working with others and have a proactive, 'can-do' attitude.</li></ul>What You'll Need:<ul><li>Educated to AS Level, BTEC, NVQ Level 3, or equivalent.</li><li>Experience troubleshooting and diagnosing IT issues.</li><li>Basic knowledge of Active Directory and Microsoft Intune is a plus.</li><li>A willingness to learn, develop, and grow in an exciting and evolving IT environment.</li></ul>Salary/logistics:<ul><li>circa £30,000 basic salary</li><li>hybrid working (2-3 days in the office post probation)</li><li>Up to 10% bonus</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYxNjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-15T10:41:36Z

IT Support Engineer

Warminster, Wiltshire
remote
Permanent
28000 - 33000 GBP / Yearly
PRINCIPAL ACCOUNTABILITIES:This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution.<ul><li>Answering and logging all incidents/requests whether received via phone, email or face to face.</li><li>Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.</li><li>Create and administer user and email accounts for the companies Active Directory and Office365 systems.</li><li>Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software</li><li>An involvement in project work such as upgrades and rollouts</li><li>Adopt security best practice - Antivirus, Backup/Restore</li><li>Hardware build and repair including peripherals</li><li>Maintain and administer mobile phones and their operating systems</li><li>Support of video conferencing equipment</li><li>Develop and expand Service Desk knowledge base</li><li>Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary</li><li>Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery.</li></ul>PERSON PROFILE:QUALIFICATIONS, SKILLS AND EXPERIENCE<ul><li>An aptitude for learning and a passion for technology</li><li>Hardware repair skills preferable</li><li>Knowledge of mobile phones and their operating systems specifically iOS and Android</li><li>Exceptional customer service skills</li><li>Excellent written as well as oral communication skills.</li><li>Creative and pioneering - ability to apply original thought to problem solving</li><li>Essential to have current "clean" driving licence</li></ul>QUALITIES AND ATTRIBUTES<ul><li>A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate.</li><li>Must be a good communicator of strong character</li><li>Can manage and organise own workload with minimal supervision</li><li>Committed to delivering a quality customer service, best practice and best value</li><li>Diligent in maintaining reports, responses and documentation in general</li><li>Ability to assimilate Information Technology knowledge/new concepts quickly</li><li>Urgent and responsive - to Department and business needs</li><li>Results orientated - enthusiastic, energetic and committed</li><li>Willing and able to travel and spend time away at the other UK based Companies</li><li>Willing and prepared to work unsociable hours where necessary to meet deadlines </li></ul>Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU1OTA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-03T09:36:40Z

Financial Accountant

Cardiff, Cardiff
remote
Contract
55000 - 60000 GBP / Yearly
Financial Accountant - Fast Growth Tech Company | Cardiff (Hybrid)Are you an ambitious Financial Accountant looking to join a fast-paced, innovative business? We're working with a rapidly growing technology company in Cardiff that is scaling nationally and internationally. This is an exciting opportunity to play a key role in shaping the finance function of a high-growth organisation.The role: As Financial Accountant, you will be a vital member of the finance team, supporting the Finance Manager and leadership team with financial reporting, controls, and process improvements. You'll work across the business, gaining exposure to commercial decision-making while ensuring accurate and timely reporting.Key responsibilities include:<ul data-end="1232" data-start="877"><li data-end="942" data-start="877">Preparing monthly management accounts and statutory reporting</li><li data-start="943" data-end="1010">Assisting with budgeting, forecasting, and cash flow management</li><li data-end="1091" data-start="1011">Supporting audit processes and ensuring compliance with accounting standards</li><li data-end="1156" data-start="1092">Streamlining finance systems and processes to support growth</li><li data-end="1232" data-start="1157">Providing financial insights and analysis to support business decisions</li></ul>About you:<ul data-start="1251" data-end="1597"><li data-end="1325" data-start="1251">Qualified or part-qualified accountant (ACA, ACCA, CIMA or equivalent)</li><li data-end="1411" data-start="1326">Strong technical accounting knowledge with experience in a fast-paced environment</li><li data-end="1463" data-start="1412">Excellent analytical and problem-solving skills</li><li data-start="1464" data-end="1541">Comfortable working in a growing, dynamic business where processes evolve</li><li data-start="1542" data-end="1597">A proactive mindset and strong communication skills</li></ul>What's on offer:<ul data-end="1859" data-start="1622"><li data-end="1665" data-start="1622">Competitive salary and benefits package</li><li data-end="1735" data-start="1666">Hybrid working (2-3 days in the Cardiff office, remainder remote)</li><li data-start="1736" data-end="1793">Opportunity to progress quickly as the business grows</li><li data-start="1794" data-end="1859">Be part of a collaborative, ambitious, and innovative culture</li></ul>This is a fantastic chance to accelerate your career within one of Cardiff's most exciting technology companies.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMDE0NDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-25T10:11:45Z

VAT Accountant (German Speaking)

Cardiff, Cardiff
remote
Contract
50000 - 75000 GBP / Yearly
VAT Accountant (German VAT)Location: Cardiff (Hybrid) Are you a German-speaking Qualified Accountant with expertise in German VAT? <h3 data-start="580" data-end="601">The Opportunity</h3>This is an exciting opportunity to take ownership of German VAT compliance and reporting within a global tech business. You'll work closely with finance colleagues across Europe, ensuring accuracy in tax compliance, providing technical VAT expertise, and supporting ongoing international growth.<h3 data-start="905" data-end="931">Key Responsibilities</h3><ul data-start="932" data-end="1451"><li data-end="1004" data-start="932">Lead on German VAT compliance and reporting across the business.</li><li data-start="1005" data-end="1081">Ensure timely and accurate submission of German VAT returns and filings.</li><li data-end="1166" data-start="1082">Act as the subject matter expert on German VAT legislation and requirements.</li><li data-end="1240" data-start="1167">Support wider European VAT obligations and cross-border transactions.</li><li data-end="1306" data-start="1241">Provide technical VAT advice to finance and commercial teams.</li><li data-end="1386" data-start="1307">Assist with audits, statutory reporting, and liaise with external advisors.</li><li data-start="1387" data-end="1451">Contribute to process improvements and systems enhancements.</li></ul><h3 data-end="1468" data-start="1453">About You</h3><ul data-start="1469" data-end="1920"><li data-start="1469" data-end="1542">Qualified Accountant (ACA, ACCA, CIMA, Steuerberater, or equivalent).</li><li data-start="1543" data-end="1601">Fluent in German and English (written and spoken).</li><li data-start="1602" data-end="1665">Strong knowledge of German VAT regulations (essential).</li><li data-start="1666" data-end="1759">Experience in an international or multi-entity environment (technology sector desirable).</li><li data-end="1836" data-start="1760">Detail-focused, analytical, and confident in providing technical advice.</li><li data-end="1920" data-start="1837">Strong communication skills with the ability to work across cultures and teams.</li></ul><h3 data-end="1937" data-start="1922">Why Join?</h3><ul data-start="1938" data-end="2216"><li data-end="2028" data-start="1938">Be part of a fast-growing technology company with a truly international footprint.</li><li data-start="2029" data-end="2089">Use your German VAT expertise in a high-visibility role.</li><li data-start="2090" data-end="2125">Competitive salary + excellent benefits.</li><li data-start="2171" data-end="2216">Genuine career progression opportunities.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTA0ODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-15T10:39:34Z