Customer Services Assistant Administrator Jobs in Brighton, Brighton And Hove

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Accounts Assistant

London, London
remote
Permanent
35000 - 40000 GBP / Yearly
CompanyThis is a rapidly expanding IT services and consulting business based in London. They specialise in designing and implementing robust IT infrastructure across various key industries in UK and Europe.Due to continued growth, they are looking to hire an experienced Accounts Assistant to join their London based team. This position will be full-time in office.RoleReporting into the Director, the Accounts Assistant will work closely with the wider business taking ownership of accounts payable/receivable duties, reconciliations and sales support.Key responsibilities include:<ul><li>Process customer orders and raise supplier purchase orders, ensuring accuracy and timely delivery.</li><li>Raise customer invoices, process supplier invoices and credit notes, and maintain accurate financial records in Xero.</li><li>Allocate customer payments, assist with bank reconciliations and maintain organised financial documentation.</li><li>Manage credit control, chase overdue invoices and monitor customer credit limits.</li><li>Liaise with customers, suppliers and internal teams to resolve queries, discrepancies and outstanding information.</li><li>Maintain aged debt reports, monitor payment commitments and escalate overdue accounts where necessary.</li><li>Provide general sales and finance administration support, ensuring records are accurate and procedures are followed.</li></ul>ProfileThe ideal profile for this Accounts Assistant position, should have the following:<ul><li>2-4 years of experience within an Accounts Assistant capacity or similar.</li><li>Experience across accounts payable, credit control, order processing or sales support would be beneficial.</li><li>Proficiency working with Xero.</li><li>AAT studier (Level 2/3) would be ideal or similar.</li><li>Ideally prior industry experience within a scale-up / SME business.</li><li>Excellent communication skills, both written and verbal.</li></ul>Salary & Benefits£35,000 - £40,000 plus additional benefits:<ul><li>Full-time in office </li><li>Support for studies</li><li>Standard pension scheme</li><li>20 days holiday + bank holidays</li><li>Regular company socials, free lunches and more.</li></ul>The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjMwNDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-14T14:23:42Z

Debt Recovery Specialist

Basingstoke, Hampshire
remote
Permanent
35000 - 42000 GBP / Yearly
Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.<h2>The Role</h2>As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.Your responsibilities will include:<ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2>We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.You'll ideally have experience in:<ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul>Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.You'll also bring:<ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T12:14:58Z

Accounts Assistant

North West London, London
remote
Permanent
33000 - 36000 GBP / Yearly
CompanyThis is a rapidly growing SaaS & Marketing business based in North West London. They help businesses reward & retain customers through various campaigns utilising their intuitive platform.Due to continued growth, they are looking to recruit an experienced Accounts Assistant to join their finance department.RoleReporting into the Finance Director, the Accounts Assistant will take on a broad position covering the Accounts Payable/Receivable and reconciliations activity across the team.Key duties include:<ul><li>Daily bank reconciliations, and ownership in accounts payable & receivable</li><li>Production, posting and distribution of client invoices</li><li>Maintenance of debtor ledger and production of client statements</li><li>Following up with clients on overdue invoices</li><li>Posting of supplier invoices</li><li>Reconciling supplier statements</li><li>Processing and review of staff expenses and company cards,</li><li>Preparation of BACS run</li><li>Support the Management Accountant with month end processes, including bank reconciliations, VAT, journals and balance sheet reconciliations</li></ul>ProfileThe ideal profile for this Accounts Assistant position, should have the following:<ul><li>2-3+ years of experience within a similar Accounts Assistant / Finance Assistant capacity</li><li>Strong proficiency owning payable and receivable processes, as well as reconciliations</li><li>Ability to multi-task and work under pressure to tight deadlines</li><li>High levels of proficiency in Excel</li><li>Familiarity with Xero accounting software</li><li>Comfortable using AI tools such as Claude</li><li>Excellent communication skills, both written and verbal</li><li>Early stage studier (ideally AAT or equivalent)</li></ul>Salary & Benefits£33,000 - £36,000 + additional benefits including:<ul><li>Hybrid working structure</li><li>Discretionary bonus</li><li>Study support package</li><li>Pension scheme</li><li>Regular company socials & more</li></ul>The salary range/rates of pay is dependent upon your experience, qualifications or training. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjk0MTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-20T21:25:40Z

German Speaking Collections Agent

City of London, London
remote
Permanent
30000 - 33500 GBP / Yearly
German Speaking Collections Agent | Central London | Hybrid | £30k-£33.5k + £7k-10k OTE BonusWe are hiring a German-speaker to join a multi-geo Collections and Recoveries team, supporting both German and UK portfolios.This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.Key Responsibilities<ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul>Ideal Candidate<ul><li>Fluent in German and English (written and verbal)</li><li>Background in credit control or collections advantageous but not essential - this role offers training for complete beginners</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul>Benefits<ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym and other amenities</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTUwODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-02T07:11:45Z

Credit Control Clerk

City of London, London
remote
Contract
19 - 21 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Tech business in London to recruit an immediate, Interim Credit Control Clerk for 3-6 months.Role:Our client is looking for an immediate interim Credit Control Clerk to assist them for 3-6 months. You will be responsible for following duties:<ul><li>Solely manage a high-volume ledger of approximately 500-700 customer accounts.</li><li>Take full ownership of the credit control and debt collection process across the assigned portfolio.</li><li>Manage a ledger of approximately £2 million, with a strong focus on reducing outstanding and aged debt.</li><li>Proactively pursue 150+ days aged debt, implementing effective collection strategies to recover outstanding balances.</li><li>Work within a high-volume credit control environment, prioritising workload and managing multiple accounts effectively.</li><li>Carry out detailed account reconciliations and resolve discrepancies.</li><li>Investigate and resolve queries, disputes and issues preventing payment.</li><li>Problem-solve complex account and payment issues to drive debt recovery.</li><li>Investigate potential bad debt, identifying root causes and taking appropriate action.</li><li>Maintain accurate account records and ensure all collection activity is documented.</li><li>Work independently and take full responsibility for achieving collection targets and improving debtor performance.</li></ul>Profile:The successful interim Credit Control Clerk will have 3+ years experience. You must be immediate or 1 weeks notice to be considered for this role.Salary & Benefits:This role is paying between £18-£21p/h - DOERobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjQ1ODk1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-14T08:26:16Z

5 results for Customer Services Assistant Administrator in Brighton, Brighton and Hove