<p>Robert Half are currently recruiting for a Customer Service Specialist to join a business in North Bristol with a brilliant culture and wider package. This is a fixed term contract for 12 months.</p><p> </p><p><strong>Role:</strong> Customer Service Specialist </p><p><strong>Duration:</strong> 12 months </p><p><strong>Start date:</strong> October 2025</p><p><strong>Salary:</strong> £31,000 - £36,500 </p><p><strong>Working hours:</strong> 35 hours. Hybrid working is 3 days in the office, 2 from home </p><p> </p><p><strong>Role responsibilities:</strong></p><ul><li>Overseeing outstanding balances on agreements - Customers & business accounts </li><li>Self-managing your day by balancing your customers in between in and outbound calls</li><li>Discuss payment arrears</li><li>Understand reasons for overdue payments</li><li>Answering and resolving queries </li><li>Negotiating repayment plans with empathy</li><li>Reconciling agreements and identifying gaps of payment </li></ul><p> </p><p><strong>Skills/experience needed: </strong></p><ul><li>Strong communication skills - With a great telephone manner </li><li>Previous experience within credit control/collections/customer service </li><li>Computer literate </li><li>High attention to detail </li><li>Ability to prioritise workload </li><li>Ability to work well under pressure </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjM1NTA4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are pleased to be partnering with a professional firm based in <strong>Abingdon</strong> to recruit a <strong>Credit Controller</strong>. The Credit Controller will receive a salary of up to <strong>£45,000</strong> along with other attractive benefits.</p><p>The ideal candidate will have prior experience working for a <strong>professional firm</strong> (e.g. legal, consulting, accountancy, engineering).</p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Prepare and issue accurate client invoices in accordance with client contracts, engagement letters, and billing schedules.</li><li>Liaise with client teams to ensure billing aligns with agreed fee arrangements and deliverables.</li><li>Maintain up-to-date records of billable time, disbursements, and project costs.</li><li>Ensure all billing complies with professional standards, tax regulations, and internal policies.</li><li>Manage billing cycles to meet month-end and year-end deadlines.</li><li>Monitor the accounts receivable ledger to identify overdue balances and take proactive steps to recover outstanding debts.</li><li>Communicate with clients to resolve payment queries and disputes professionally and promptly.</li><li>Negotiate and manage payment plans where necessary.</li><li>Escalate problem accounts to the client teams as appropriate.</li><li>Regularly report on aged debt and cash collection performance.</li><li>Reconcile client accounts, ensuring accuracy between billing, receipts, and accounting records.</li></ul><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Proven experience in billing and/or credit control, ideally within a professional services environment (e.g., legal, consulting, accountancy, or engineering).</li><li>Strong attention to detail with excellent numerical accuracy.</li><li>Professional communication skills with the ability to interact confidently with clients and internal stakeholders.</li><li>Excellent organisational and time management skills, with the ability to meet deadlines.</li><li>A proactive, problem-solving mindset with a customer-focused approach.</li><li>Integrity, discretion, and commitment to confidentiality.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNDQ0OTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
