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27 results for Team Leader in Bognor Regis, West Sussex
- Berkshire, Berkshire
- remote
- Permanent
- 32000 - 35000 GBP / Yearly
- <h1>Accounts Payable Clerk</h1><p class="isSelectedEnd"><strong>Location:</strong> Bracknell</p><p class="isSelectedEnd">We are working with a leading organisation based in Bracknell who are looking to appoint an experienced Accounts Payable Clerk to join their finance team.</p><p class="isSelectedEnd">This is an excellent opportunity for an Accounts Payable professional with strong experience working in a high-volume, multi-entity environment. The successful candidate will play a key role in ensuring the smooth and accurate processing of invoices and payments across the business.</p><h2>Key Responsibilities</h2><ul data-spread="false"><li>Processing a high volume of supplier invoices accurately and efficiently.</li><li>Managing the Accounts Payable inbox, responding to queries and ensuring invoices are processed within agreed timescales.</li><li>Managing invoices across multiple legal entities and business units.</li><li>Processing multi-currency invoices and supporting international supplier payments.</li><li>Matching invoices to purchase orders and resolving discrepancies where required.</li><li>Maintaining accurate supplier records and ensuring vendor accounts are kept up to date.</li><li>Preparing and processing payment runs.</li><li>Reconciling supplier statements and investigating outstanding balances.</li><li>Responding to supplier and internal stakeholder queries in a professional and timely manner.</li><li>Supporting month-end close activities and other ad hoc finance requirements.</li></ul><h2>About You</h2><p class="isSelectedEnd">The ideal candidate will have:</p><ul data-spread="false"><li>A minimum of 5 years' experience working within Accounts Payable.</li><li>Strong experience in a high-volume invoice processing environment.</li><li>Previous experience working across multiple entities.</li><li>Excellent inbox management and organisational skills.</li><li>Experience processing multi-currency transactions.</li><li>Strong attention to detail and accuracy.</li><li>The ability to work independently while managing competing priorities.</li><li>Good communication skills and the confidence to liaise with suppliers and internal stakeholders.</li></ul><h3>Desirable Experience</h3><ul data-spread="false"><li>Experience using Microsoft Dynamics 365 (D365).</li><li>Previous experience working within the FMCG industry.</li><li>Experience in a fast-paced, international organisation.</li></ul><p>If you are an experienced Accounts Payable professional looking for your next opportunity in the Bracknell area, we would be keen to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uNTkxMDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-14T08:51:56Z
- Bracknell, Berkshire
- remote
- Permanent
- 30000 - 35000 GBP / Yearly
- <h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-11-03T16:57:47Z