13 results for Senior Operational Risk Manager in Bognor Regis, West Sussex

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:33Z

Collections Manager

Basingstoke, Hampshire
remote
Permanent
50000 - 60000 GBP / Yearly
<h2 data-section-id="1j0xk8j" data-start="132" data-end="160">Collections Manager</h2>Permanent | £50,000 - £60,000 | Basingstoke Robert Half is working with a specialist financial services organisation undergoing a period of operational development and improvement within its credit and collections function. This is a key leadership role focused on driving performance, strengthening processes, and supporting the delivery of effective arrears and recoveries management within a regulated environment.This opportunity would suit an experienced collections professional who is ready to take ownership of a team and play a central role in improving collections performance, operational discipline, and customer outcomes.<h3 data-section-id="13qglty" data-start="816" data-end="835">The Opportunity</h3>As Collections Manager, you will be responsible for the day-to-day performance and leadership of the collections function, covering early arrears through to recoveries. You will play a key role in ensuring strong operational execution, consistent process adherence, and effective management of customer arrears cases.Working closely with senior stakeholders across credit and risk, you will help embed a more structured, data-led approach to collections while ensuring compliance with regulatory and conduct expectations.This is a hands-on management role with responsibility for both people leadership and operational performance.<h3 data-end="1507" data-start="1483" data-section-id="164ueu3">Key Responsibilities</h3>Collections Operations & Performance<ul data-end="1813" data-start="1550"><li data-end="1649" data-start="1550" data-section-id="gzbeal">Manage day-to-day collections activity across early arrears, late-stage arrears, and recoveries</li><li data-section-id="16zvlbr" data-start="1650" data-end="1741">Drive performance against key KPIs including arrears levels, roll rates, and recoveries</li><li data-end="1813" data-start="1742" data-section-id="rkjgyv">Ensure consistent execution of collections strategies and processes</li></ul>Team Leadership<ul data-end="2057" data-start="1835"><li data-end="1912" data-start="1835" data-section-id="13f8rtq">Lead, coach, and develop a team of collections agents and/or team leaders</li><li data-start="1913" data-end="1993" data-section-id="1u5frkd">Ensure strong performance management, engagement, and adherence to processes</li><li data-start="1994" data-end="2057" data-section-id="ozbit0">Support capability development and training across the team</li></ul>Process, Controls & Compliance<ul data-end="2338" data-start="2094"><li data-start="2094" data-end="2185" data-section-id="1kpbhqn">Maintain adherence to internal policies, regulatory requirements, and conduct standards</li><li data-section-id="8pwalo" data-end="2282" data-start="2186">Support the implementation of structured processes across arrears management and forbearance</li><li data-section-id="1p52viq" data-start="2283" data-end="2338">Contribute to QA processes and operational controls</li></ul>MI & Reporting<ul data-end="2577" data-start="2359"><li data-section-id="1r4i1sm" data-end="2429" data-start="2359">Monitor and report on collections performance and portfolio trends</li><li data-end="2511" data-start="2430" data-section-id="9axyma">Provide insight into arrears movement, recovery rates, and customer behaviour</li><li data-end="2577" data-start="2512" data-section-id="10n3gur">Support senior stakeholders with operational MI and reporting</li></ul>Continuous Improvement<ul data-end="2839" data-start="2606"><li data-end="2680" data-start="2606" data-section-id="18avoxi">Identify opportunities to improve collections processes and efficiency</li><li data-section-id="1d1vaxh" data-end="2747" data-start="2681">Support rollout of system enhancements and operational changes</li><li data-section-id="1qg2v3q" data-start="2748" data-end="2839">Contribute to broader initiatives to improve customer outcomes and recovery performance</li></ul><h3 data-section-id="hodw2w" data-start="2846" data-end="2859">About You</h3><ul data-start="2861" data-end="3286"><li data-section-id="1qg5zow" data-end="2946" data-start="2861">Experience in collections within financial services, banking, or consumer lending</li><li data-start="2947" data-end="3015" data-section-id="c23zu4">Proven track record of managing or supervising collections teams</li><li data-section-id="1vn0tsr" data-end="3103" data-start="3016">Strong understanding of arrears management, recoveries, and regulatory requirements</li><li data-start="3104" data-end="3156" data-section-id="12atajs">Comfortable working with MI and performance data</li><li data-section-id="x1x9uw" data-end="3228" data-start="3157">Strong leadership, communication, and stakeholder management skills</li><li data-end="3286" data-start="3229" data-section-id="1vdnwp6">Hands-on, pragmatic approach with a focus on delivery</li></ul><h3 data-end="3307" data-start="3293" data-section-id="1ioyqob">Why Apply?</h3>This is a strong opportunity for an experienced collections professional to step into a management role with real responsibility for performance and team leadership. You'll be joining a business focused on strengthening its credit and collections capability, with opportunities to improve processes, enhance outcomes, and contribute to ongoing operational development.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNjg0NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T14:54:42Z

Head of Collections

Basingstoke, Hampshire
remote
Permanent
55000 - 75000 GBP / Yearly
<h1 class="PDq2pG_selectionAnchorContainer" data-section-id="1pyv5mj" data-end="272" data-start="225">Head of Collections/Collections Manager</h1>Location: Hampshire/South East Salary: £55,000 - £75,000 + Benefits<h2 data-start="362" data-end="421" data-section-id="ixgck6">Ready to shape the future of a collections function?</h2>Robert Half is partnering with an ambitious, growing financial services organisation to recruit a hands-on Head of Collections/Collections Manager.Whether you're already leading a collections function or you're an experienced Collections Manager looking to step into your first Head of role, this is an opportunity to make a genuine impact.You'll inherit a function with strong foundations and the backing to modernise it - implementing new technology, enhancing governance, improving customer outcomes and creating a best-in-class collections operation fit for the future. This is a business investing heavily in transformation, making it an exciting time to join.<h2 data-start="1090" data-end="1101" data-section-id="1froeg">The Role</h2>You'll take ownership of the collections strategy, driving operational performance while leading a significant programme of change.Working closely with senior leadership, Risk, Credit and Compliance teams, you'll play a key role in shaping how the business manages arrears, recoveries and customer engagement.Key responsibilities include:<ul data-start="1447" data-end="2065"><li data-start="1447" data-end="1546" data-section-id="1vktn2d">Leading and developing the collections function across arrears, recoveries and quality assurance.</li><li data-start="1547" data-end="1664" data-section-id="q8rwx2">Driving digital transformation through the implementation of modern collections technology and workflow automation.</li><li data-end="1759" data-start="1665" data-section-id="1ts947h">Developing MI, reporting and portfolio insight to support senior leadership decision-making.</li><li data-end="1859" data-start="1760" data-section-id="10alm7v">Strengthening governance, controls and regulatory compliance within an FCA-regulated environment.</li><li data-end="1973" data-start="1860" data-section-id="1slr35r">Building strong relationships across Credit, Risk and Operations to continuously improve portfolio performance.</li><li data-section-id="en40ce" data-start="1974" data-end="2065">Leading operational change initiatives and embedding a culture of continuous improvement.</li></ul><h2 data-end="2079" data-start="2067" data-section-id="1jjwfl7">About You</h2>We're open to candidates from a range of backgrounds.You could be:<ul data-start="2150" data-end="2390"><li data-section-id="erf5u" data-start="2150" data-end="2244">An established Head of Collections looking for a fresh challenge with greater influence.</li><li data-end="2390" data-start="2245" data-section-id="151xaey">A Collections Manager who has led teams, delivered change and is ready to take the next step into a strategic leadership position.</li></ul>You'll ideally bring:<ul data-start="2415" data-end="2831"><li data-section-id="qpt3ck" data-end="2483" data-start="2415">Experience within an FCA-regulated financial services environment.</li><li data-end="2542" data-start="2484" data-section-id="1oh924t">Strong knowledge of collections, arrears and recoveries.</li><li data-section-id="14uea61" data-start="2543" data-end="2632">Experience improving processes, implementing change or leading transformation projects.</li><li data-start="2633" data-end="2703" data-section-id="1bpppij">A data-led approach with strong MI and performance reporting skills.</li><li data-start="2704" data-end="2765" data-section-id="pkvcxv">Excellent stakeholder management and leadership capability.</li><li data-section-id="1pgzj7" data-start="2766" data-end="2831">A passion for developing teams and improving customer outcomes.</li></ul><h2 data-start="2833" data-end="2845" data-section-id="1b5favy">Why Join?</h2>This is a genuine opportunity to build your own legacy.You'll have the autonomy to shape strategy, influence senior stakeholders and modernise an important function, while joining a business that is investing in technology, people and long-term growth.If you're looking for a role where you can combine operational leadership with strategic transformation and accelerate your career in the process, we'd love to hear from you!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuNTU0NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T08:35:05Z

Credit Analyst

Basingstoke, Hampshire
remote
Permanent
35000 - 45000 GBP / Yearly
Robert Half is partnering with a well-established and growing specialist lender to recruit a Credit Analyst for an immediate requirement in Basingstoke.This is a fantastic opportunity to join a highly collaborative financial services business that has built a strong reputation within the lending market through its entrepreneurial approach, customer focus and agile decision-making. Unlike larger institutions, the business offers genuine visibility, exposure to senior leadership and the opportunity to directly influence how credit risk and portfolio oversight evolve as the organisation continues to grow.The company has continued to invest heavily in its governance, technology and risk infrastructure, making this an exciting time to join the business as it strengthens its first-line credit oversight capability. You'll be joining a team where ideas are encouraged, improvements are welcomed and your analysis will genuinely shape business decisions.<h3 data-start="1090" data-end="1102" data-section-id="ixx92j">The Role</h3>Working closely with the Head of Credit Governance, you will support the monitoring and analysis of the lending portfolio, helping ensure the business operates within its credit risk appetite while identifying emerging risks and opportunities.Key responsibilities include:<ul data-end="2004" data-start="1379"><li data-start="1379" data-end="1449" data-section-id="zhzei1">Producing and enhancing portfolio monitoring and credit MI reporting</li><li data-start="1450" data-section-id="ju9r9i" data-end="1526">Analysing trends across arrears, defaults, roll rates and loss forecasting</li><li data-end="1595" data-section-id="1u2u4ww" data-start="1527">Conducting segmentation analysis by sector, product and introducer</li><li data-section-id="knns0z" data-end="1662" data-start="1596">Supporting the development of early warning indicator frameworks</li><li data-section-id="1i8qukx" data-end="1737" data-start="1663">Contributing to credit policy reviews and portfolio risk recommendations</li><li data-end="1800" data-section-id="19gz1rj" data-start="1738">Building and developing Power BI dashboards for stakeholders</li><li data-section-id="1pudqdp" data-end="1868" data-start="1801">Monitoring customer covenant compliance and financial performance</li><li data-end="1937" data-section-id="12mkdmt" data-start="1869">Preparing detailed credit assessments and financial ratio analysis</li><li data-start="1938" data-end="2004" data-section-id="lznezb">Presenting insights to senior stakeholders and governance forums</li></ul><h3 data-start="2006" data-end="2019" data-section-id="hodw2w">About You</h3>The successful candidate will ideally have experience within a credit analysis, portfolio analytics or risk-focused role within financial services.You will have:<ul data-end="2546" data-start="2185"><li data-section-id="oangf" data-end="2262" data-start="2185">Experience working within a credit or analytical role in financial services</li><li data-start="2263" data-end="2309" data-section-id="hgajh6">Strong analytical and problem-solving skills</li><li data-start="2310" data-end="2373" data-section-id="1m8eps9">Excellent attention to detail and confidence challenging data</li><li data-section-id="2k77pp" data-end="2430" data-start="2374">Strong interpersonal and stakeholder management skills</li><li data-start="2431" data-end="2488" data-section-id="12kdfml">Experience using Power BI and strong Excel capabilities</li><li data-section-id="1v56s91" data-end="2546" data-start="2489">Ability to work effectively in a fast-paced environment</li></ul>Desirable:<ul data-start="2560" data-end="2718"><li data-section-id="9dg3s3" data-end="2598" data-start="2560">Exposure to banking or asset finance</li><li data-start="2599" data-end="2672" data-section-id="gl7t2z">Experience assessing customer creditworthiness and financial statements</li><li data-end="2718" data-section-id="1nmth8v" data-start="2673">Finance or accounting-related qualification</li></ul><h3 data-section-id="1ioyqob" data-end="2734" data-start="2720">Why Apply?</h3><ul data-start="2735" data-end="3108"><li data-start="2735" data-end="2805" data-section-id="1dlr232">Opportunity to join a growing specialist lender with ambitious plans</li><li data-end="2878" data-section-id="qwve9c" data-start="2806">Broad exposure across credit risk, governance and portfolio management</li><li data-end="2941" data-section-id="1pko2pd" data-start="2879">High visibility role with direct access to senior leadership</li><li data-section-id="thyt7f" data-end="3003" data-start="2942">Collaborative culture where your ideas and input are valued</li><li data-start="3004" data-end="3060" data-section-id="1g4ls88">Genuine opportunity to influence and improve processes</li><li data-start="3061" data-section-id="safoz7" data-end="3108">Strong long-term career development potential</li><li data-end="3108" data-section-id="safoz7" data-start="3061">Competitive salary up to £45,000 plus discretionary bonus</li></ul>For more information or a confidential discussion, please apply today!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMDQxMDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-15T14:00:10Z

Financial Reporting Manager

Leatherhead, Surrey
remote
Contract
300 - 325 GBP / Daily
Financial Reporting Manager - 1/2 days in office - £325 per day - 6 month contractJob DescriptionWe are seeking a highly skilled and motivated Financial Reporting Manager to join our clients community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services.Key Responsibilities:<ul><li>Deliver a timely, accurate month-end and year-end close, with high-quality consolidated management accounts and clear, actionable performance insight.</li><li>Lead statutory reporting and audit delivery, ensuring FRS102 compliance, strong audit readiness, and on-time completion to Board timetable.</li><li>Own the balance sheet and financial control environment, ensuring full reconciliation, robust governance, and proactive risk resolution.</li><li>Provide technical accounting leadership, ensuring appropriate treatment of complex transactions and full compliance with standards and policies.</li><li>Drive continuous improvement and standardisation across reporting, controls, and systems, including automation and efficiency gains.</li><li>Lead and develop the team, embedding strong ownership, accountability, and high-quality output across all financial reporting activities.</li></ul> Requirements:<ul><li>Fully qualified accountant (ACA/ACCA) with strong technical knowledge of FRS102.</li><li>Proven track record of delivering statutory accounts and leading external audits to tight deadlines.</li><li>Strong experience of group consolidations and complex multi-entity reporting environments.</li><li>Demonstrable ownership of month-end/year-end close and balance sheet integrity.</li><li>Deep understanding of financial controls, governance and audit readiness requirements.</li><li>Ability to interpret complex accounting issues and apply appropriate technical treatment.</li><li>Track record of driving process improvement, standardisation and reporting efficiency.</li><li>Strong leadership capability, with experience developing and managing finance team members.</li><li>Excellent communication skills, able to present clear, concise financial insight to senior stakeholders.</li><li>High attention to detail, with a disciplined, accountable and delivery-focused approach.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS43NDU2OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-07-01T11:12:52Z