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6 results for Head Of Customer Success in Birmingham

Senior Marketing Manager
  • Macclesfield, Cheshire
  • remote
  • Permanent
  • 55000 - 60000 GBP / Yearly
  • <p>Senior Marketing Manager</p><p>Salary: £55,000 - £60,000<br /> Location: Cheshire<br /> <br /> </p><p>Robert Half are recruiting for a Senior Marketing Manager to join a long-established, growing and entrepreneurial business based in Cheshire.</p><p>The business operates in a fast-moving, highly commercial environment where effective marketing directly influences audience numbers, ticket sales and the success of the strategic plan.</p><p>This is a newly created, senior role offering the successful candidate the opportunity to take ownership of the overall marketing strategy, lead a small team and work closely with the Commercial Director. </p><p><strong>Responsibilities</strong></p><p>The Senior Marketing Manager will be responsible for bringing together the business's existing marketing channels and creating a clear, commercially focused strategy across its portfolio of shows.</p><p>Key responsibilities will include:</p><ul><li>Developing and delivering the overall marketing strategy</li><li>Driving audience growth, customer acquisition and ticket sales</li><li>Creating tailored marketing plans for different shows, venues, locations and customer demographics</li><li>Leading, supporting and developing a marketing team of four</li><li>Bringing greater structure and coordination to activity currently managed across different channels</li><li>Overseeing CRM, paid digital, social media, SEO, content, outdoor advertising and brand activity</li><li>Managing and challenging external agencies to ensure strong performance and value</li><li>Using customer data, market insight and campaign analysis to guide decision-making</li><li>Monitoring ROI, ROAS, ticket sales and campaign performance</li><li>Managing and optimising the annual marketing budget</li><li>Working closely with operational, finance, commercial and production teams</li></ul><p><strong>Ideal candidate profile</strong></p><p>The successful candidate is likely to be an experienced Marketing Manager or Senior Marketing Manager who is ready to take ownership of a complete marketing function.</p><p>You will ideally have:</p><ul><li>Broad experience across the full marketing mix rather than specialising in one individual channel</li><li>A track record of developing and delivering multi-channel marketing strategies</li><li>Strong commercial awareness and an understanding of how marketing activity drives revenue</li><li>Experience of customer acquisition, customer journeys and audience segmentation</li><li>Good knowledge of CRM, paid digital, social media, content and offline marketing</li><li>Experience using data and insight to improve campaign performance</li><li>An understanding of ROI and ROAS</li><li>Experience managing budgets and external agencies</li><li>Previous team management or leadership experience</li><li>The confidence to influence senior stakeholders and challenge existing approaches</li><li>A hands-on, adaptable approach suited to an entrepreneurial, owner-managed business</li></ul><p><strong>Salary and benefits</strong></p><ul><li>Salary of £55,000 - £60,000</li><li>25 days' annual leave plus bank holidays</li><li>Opportunity to take ownership of a newly created senior marketing role</li><li>Leadership of an established marketing team</li><li>Responsibility for the annual marketing budget</li><li>Direct exposure to the Commercial Director and business owners</li><li>Scope to shape the future marketing strategy and grow with the business</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjI4Njc3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-10-26T11:48:55Z
Administrator
  • Milton Keynes, Buckinghamshire
  • remote
  • Permanent
  • 15 - 20 GBP / Hourly
  • <p><strong>Administrator - 5 week assignment - Milton Keynes - Hybrid - Up to £20/hr </strong></p><p>We're looking for a highly organised, detail-orientated Administrator to join a busy, collaborative team within a leading international organisation. </p><p><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Client Success Coordinator </li><li><strong>Pay</strong>: £15 - £20/hr + holiday pay </li><li><strong>Location</strong>: Milton Keynes </li><li><strong>Working Pattern</strong>: Hybrid - 3 days onsite, 2 days remote </li><li><strong>Start Date</strong>: ASAP </li><li><strong>Contract Length</strong>: 5 weeks (potential for extension) </li></ul><p><strong>Responsibilities:</strong></p><ul><li>Managing shared inboxes and responding to client queries.</li><li>Accurate data entry, updating records and maintaining spreadsheets.</li><li>Providing general administrative support and coordinating client requests.</li><li>Updating and maintaining information across internal systems.</li><li>Ensuring all information is accurate, organised and processed within deadlines.</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous administration or coordination experience.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong data entry and Excel skills.</li><li>Highly organised, with the ability to manage multiple tasks.</li><li>Confident using IT systems and handling large amounts of information.</li><li>A proactive, reliable and hands-on approach.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk3ODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-11-11T16:45:53Z
Accounts Assistant
  • Oxford, Oxfordshire
  • remote
  • Permanent
  • 28000 - 32000 GBP / Yearly
  • <p>Robert Half are delighted to be partnering with a small, ambitious and friendly business based in Oxford. They are looking for an Accounts Assistant to take ownership of an important part of the financial operation.</p><p>This is a fantastic opportunity for someone with finance experience who enjoys variety, likes working with people as well as numbers, and wants to play a genuinely meaningful role within a growing, close-knit business.</p><p><strong>The Role</strong></p><p>Reporting into the finance team, you will play a key role in ensuring customer accounts are accurately maintained and payments are received and allocated promptly. You'll be working with customers from around the world across multiple currencies, and the role goes well beyond routine accounts receivable. You'll also liaise with sales and marketing colleagues, resolve customer queries, produce reports, and get involved in wider business projects.</p><p><strong>Key responsibilities include:</strong></p><ul><li>Allocating customer payments accurately against invoices and reconciling bank accounts</li><li>Preparing and importing bank statements into Xero</li><li>Proactively chasing outstanding debts by phone and email, maintaining accurate records of collection activity</li><li>Managing the accounts receivable inbox and resolving customer queries promptly and professionally</li><li>Producing and reviewing the monthly Aged Debtors Report</li><li>Maintaining and updating debt-tracking spreadsheets and reports</li><li>Supporting the wider finance function with ad hoc projects and administration</li></ul><p><strong>About You</strong></p><ul><li>Previous experience in an accounts receivable, credit control or accounts assistant role</li><li>Confident working with multiple currencies and reconciling accounts</li><li>Strong communication skills, with the confidence to proactively chase payments</li><li>Organised, accurate and comfortable managing a varied workload</li><li>Experience with Xero (or similar accounting software) is desirable but not essential</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary of up to £32,000, depending on experience</li><li>Hybrid working - 3 days in the office, 2 days from home</li><li>Discretionary annual bonus</li><li>25 days' holiday plus bank holidays, rising with service (up to 30 days)</li><li>Early finish on Fridays</li><li>Company pension scheme</li><li>Quarterly team socials and Christmas party</li><li>Free on-site parking</li><li>The chance to join a small, fun team with genuine international reach</li></ul><p><strong>Apply Now</strong></p><p>If you're looking for a varied finance role within a supportive, sociable team where you can make a real impact, we'd love to hear from you. Apply today or contact Robert Half's Oxford office for a confidential conversation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS40Njc4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-09-17T14:57:43Z
Recruitment Consultant
  • Birmingham, West Midlands
  • remote
  • Permanent
  • 30000 - 40000 GBP / Yearly
  • <p><strong>Recruitment Consultant - Solihull - Hybrid</strong></p><p><strong>Robert Half is looking for</strong> an ambitious and motivated <strong>Recruitment Consultant</strong> to join our growing team in Solihull.</p><p>Whether you're an experienced recruiter or someone with a strong sales background looking to break into the industry, this is your chance to build a successful career with a global market leader.</p><p>In return, you'll be part of a passionate and vibrant team, supported by industry-leading training, cutting-edge technology, and a rewarding package of benefits. </p><p><strong>About the role</strong></p><ul><li>In this role, you'll manage the full 360° recruitment process - from identifying new business opportunities and acquiring clients, to placing top-tier candidates in roles that align with their career goals.</li><li>You'll build and nurture strong, long-term relationships with both clients and candidates, acting as a trusted advisor and go-to recruitment partner.</li><li>Leveraging a variety of sourcing channels - including job boards, social media, and professional networks - you'll identify and engage high-calibre talent across your market.</li><li>You'll collaborate closely with a high-performing, supportive team to share insights, celebrate wins, and continuously refine recruitment strategies to deliver outstanding results.</li></ul><p><strong>Your skills and experience</strong></p><ul><li>You bring proven experience in recruitment or a strong background in sales or customer service, with the ability to transfer these skills to a high-performance, target-driven environment.</li><li>You excel in communication and relationship-building, confidently engaging with stakeholders at all levels to create lasting professional connections.</li><li>You demonstrate resilience, tenacity, and a competitive edge - consistently pushing through challenges to achieve success.</li><li>You are highly goal-oriented, motivated by performance targets, and driven by a desire to earn, grow, and progress in your career.</li><li>You thrive in fast-paced, high-energy settings where you can stay focused, adapt quickly, and maintain a strong performance under pressure.</li></ul><p><strong>What we offer</strong></p><p>When you join us, we will invest in your financial and personal wellbeing with benefits that work for you. Our package includes:</p><ul><li>Competitive salary and comprehensive benefits package</li><li>Transparent quarterly performance-based bonuses</li><li>Well-being initiatives designed to support your mental, physical and financial health</li><li>Industry-leading training and continuous professional development</li><li>Access to the latest technology and tools to help you succeed</li><li>Recognition programmes celebrating both individual and team achievements</li><li>National and international career mobility opportunities</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay41ODk1OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-09-18T13:03:24Z
Accounts Assistant
  • Walsall, West Midlands
  • remote
  • Temporary
  • 30000 - 30000 GBP / Yearly
  • <p></p><p>We are seeking an experienced <strong>Accounts Assistant</strong> to join a busy finance team on a temporary basis for approximately 6-8 weeks.</p><p>The role will focus on supporting a largely manual finance process, with a particular emphasis on <strong>purchase ledger administration, query resolution, and maintaining accurate financial records</strong>. Whilst transaction volumes are relatively low, a high level of accuracy and attention to detail is essential.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Processing purchase invoices within a manual purchase ledger environment</li><li>Investigating and resolving supplier queries</li><li>Reconciling supplier statements and maintaining accurate records</li><li>Supporting billing activities and customer invoicing</li><li>Assisting with credit control and debt chasing</li><li>Ensuring financial information is processed accurately and in a timely manner</li><li>Providing general finance administration support as required</li></ul><p><strong>Requirements:</strong></p><ul><li>Previous experience in Accounts Payable, Purchase Ledger, or a broader Accounts Assistant role</li><li>Strong attention to detail and accuracy</li><li>Confident handling supplier and customer queries</li><li>Ability to work independently and quickly adapt to established processes</li><li>Available to start at short notice</li></ul><p>This is an excellent opportunity for someone seeking an immediate-start assignment within a supportive finance team.</p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4wOTMyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-11-09T17:17:31Z
Accounts Supervisor
  • Kington, Herefordshire
  • remote
  • Permanent
  • 30000 - 45000 GBP / Yearly
  • <p>Robert Half Talent Solutions are seeking a Finance Supervisor for a growing business in Kington in Herefordshire</p><p> </p><p><strong>Finance Supervisor - Job Description</strong></p><p><strong>Job Purpose</strong></p><p>To supervise the day-to-day activities of the finance team, ensuring the accurate and timely processing of financial transactions, maintenance of financial records, and preparation of management information to support the Finance Director in financial reporting and decision-making.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Supervision of Finance Staff:</strong> Supervise and support the accounts team, ensuring tasks are completed accurately, efficiently, and within agreed deadlines.</li><li><strong>Accounts Payable and Receivable:</strong> Oversee the accounts payable and accounts receivable functions, ensuring supplier invoices, payments, customer invoices, and receipts are processed accurately and on time.</li><li><strong>Management Information:</strong> Prepare and provide accurate and timely financial and management information to the Finance Director to support business performance monitoring and decision-making.</li><li><strong>Accruals and Prepayments:</strong> Prepare and review monthly accruals and prepayments, ensuring costs and income are recorded in the correct accounting period.</li><li><strong>Month-End Reporting:</strong> Assist with the preparation of monthly management accounts, including reconciliations, journals, and supporting schedules.</li><li><strong>Fixed Asset Register:</strong> Maintain and update the fixed asset register, ensuring additions, disposals, depreciation, and asset records are accurately recorded.</li><li><strong>Nominal Ledger:</strong> Review and check nominal ledger postings, investigate discrepancies, and ensure transactions are coded correctly.</li><li><strong>Cost Analysis:</strong> Assist with cost analysis, monitoring expenditure, identifying variances, and highlighting opportunities for improved cost control.</li><li><strong>Sales Analysis:</strong> Analyse sales performance, identify trends and variances, and provide relevant financial information to support business planning.</li><li><strong>Financial Controls:</strong> Ensure financial processes and procedures are followed, maintaining accurate records and supporting effective internal controls.</li><li><strong>Continuous Improvement:</strong> Identify opportunities to improve finance processes, reporting accuracy, and the efficiency of the finance function.</li></ul><p><strong>Key Skills and Competencies</strong></p><ul><li>Strong knowledge of accounts payable, accounts receivable, and general ledger processes.</li><li>Experience in preparing accruals, prepayments, and month-end journals.</li><li>Good understanding of management accounts and financial reporting.</li><li>Strong analytical skills, with the ability to interpret cost and sales information.</li><li>Excellent attention to detail and accuracy.</li><li>Good organisational and time-management skills, with the ability to meet deadlines.</li><li>Effective communication and interpersonal skills.</li><li>Previous experience supervising or supporting a finance team.</li><li>Proficiency in Microsoft Excel and accounting software.</li></ul><p> </p><p>On offer - a salary of from £35,000 to £45,000</p><p>This role is fully on site</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjAzNDkyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-11-10T09:49:49Z