First Line Support Jobs in Birmingham, Birmingham

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IT Support Engineer

Solihull, West Midlands
remote
Permanent
26000 - 27000 GBP / Yearly
Robert Half are supporting our client with a sarch for an IT Support Engineer, supporting users across sites around Birmingham.<h3>Key Responsibilities</h3><ul data-spread="false"><li>Provide first-line support for hardware, software and network issues</li><li>Train users and develop training materials</li><li>Assist with programming, scripting and application development</li><li>Support the integration of third-party software and systems</li><li>Develop client-facing IT solutions where required</li><li>Liaise with external software suppliers and service providers</li><li>Manage multiple tasks and projects, ensuring deadlines are met</li></ul><h3>Requirement</h3><ul data-spread="false"><li>Experience supporting users with hardware and software issues</li><li>Experience working within a small IT team and managing multiple priorities</li><li>Ability to learn new programming languages and technologies</li><li>Strong communication and interpersonal skills</li><li>IT qualifications or demonstrable IT experience and training</li><li>A proactive, adaptable approach and willingness to learn</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby44NDQ2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-23T09:05:18Z

It Support Technician

Oxfordshire, Oxfordshire
remote
Permanent
- GBP / Yearly
Contract Opportunity: 1st & 2nd Line IT Support Engineer Role: 1st & 2nd Line IT Support Engineer📍 Location: Oxfordshire💷 Rate: Competitive Daily Rate🕐 Working Pattern: Full Time My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment. Key Responsibilities<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide 1st and 2nd line technical support across hardware, software and network-related issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install, configure and troubleshoot hardware, software and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot workplace technologies, with a strong focus on:</li><ul type="circle" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Active Directory</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Exchange</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Windows</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Microsoft 365 (M365)</li></ul><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide basic networking support and troubleshooting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide IT support to both office-based and remote users</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Work effectively both independently and collaboratively as part of a wider IT team</li></ul> About YouYou will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential. My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible. Contract Opportunity: 1st & 2nd Line IT Support Engineer Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjUwNDM4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-08T08:07:25Z

Payroll Administrator

Bourton-on-the-Water, Gloucestershire
remote
Permanent
32000 - 35000 GBP / Yearly
Robert Half are exclusively working with a long-established, family-focused business in the heart of the Cotswolds to recruit a Payroll Administrator. The company is growing and modernising, and it's investing in its people and services while staying true to its community values. You'll be the go-to person for accurate weekly payroll data. You'll also give the wider operations team practical administrative support, so this suits someone who likes variety and being close to the day-to-day.Payroll Administrator Salary: £35,000 per annum Location: Bourton-on-the-Water, Cotswolds Contract: Permanent, 40 hours per week, Monday to FridayKey responsibilities<ul><li>Prepare and submit accurate weekly operational and payroll data for frontline colleagues</li><li>Check clocking records against scheduled duties, investigating and resolving any discrepancies</li><li>Manage holiday allocation for colleagues in line with business needs</li><li>Act as a first point of contact for colleague queries by phone, email and in person</li><li>Work closely with HR on colleague administration, including starters, leavers and employee updates</li><li>Support day-to-day site operations, assisting the operations team when required</li><li>Handle justified complaints through informal discussions</li><li>Order and distribute uniform, and maintain the related records</li><li>Manage petty cash, prepaid cards, cash machine issues and cash variances</li><li>Keep accurate records, update internal systems and complete general administrative duties</li><li>Support the wider team and promote company values at all times</li></ul>About you<ul><li>Experience in payroll administration, including checking and correcting payroll data</li><li>Experience working within a finance team</li><li>Strong Excel skills and familiarity with rota systems</li><li>Strong communication and teamwork skills, with excellent attention to detail</li><li>Able to prioritise your workload, meet deadlines and work independently</li><li>Reliable, punctual and flexible when the business needs it</li></ul>What's on offer<ul><li>£35,000 per annum</li><li>Holiday purchase scheme</li><li>20 days' annual leave plus bank holidays</li><li>Pension scheme</li><li>Lifestyle benefits</li><li>Employee assistance programme</li><li>Career development opportunities within the wider group</li></ul>How to applyRobert Half is working exclusively with the company on this role. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zNzIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-28T15:51:33Z

Head of Data, Analytics & Digital Transformation

Crewe, Cheshire
remote
Permanent
75000 - 85000 GBP / Yearly
Robert Half has partnered with a infrastructure business to recruit for a Head of Data, Analytics & Digital Transformation.This is a newly created senior leadership role, offering the opportunity to shape and deliver the organisation's data, analytics and digital transformation strategy.Salary: £75,000 - £85,000Location: Crewe, York, Leeds or DerbyWorking pattern: 2 days per week on site, with some travel to other locationsThe RoleYou will lead the development of a modern, data-driven function, using data, analytics, automation, AI and digital technology to improve operational performance, decision-making and business efficiency.Key responsibilities include:<ul><li>Develop and deliver the organisation's data and digital transformation strategy.</li><li>Build strong data governance, reporting and analytics capabilities.</li><li>Establish reliable business data and improve data quality and accessibility.</li><li>Lead digital transformation, automation and technology-enabled change programmes.</li><li>Identify opportunities to use AI and emerging technologies to improve efficiency.</li><li>Develop dashboards, MI and insights to support senior decision-making.</li><li>Build and lead a high-performing data and digital team.</li><li>Manage budgets, business cases, suppliers and transformation benefits.</li><li>Work closely with senior stakeholders across technology, finance, operations and other functions.</li><li>Ensure appropriate governance, risk, data protection and information security standards are maintained.</li></ul>About YouWe are looking for an experienced data, digital or transformation leader with:<ul><li>Significant leadership experience across data, analytics, digital transformation or technology.</li><li>A strong track record delivering large-scale transformation programmes.</li><li>Experience developing data strategies and governance frameworks.</li><li>Experience leading multidisciplinary teams and influencing senior stakeholders.</li><li>Strong knowledge of analytics, BI, automation, AI and emerging technologies.</li><li>Commercial awareness, with experience managing budgets and business cases.</li><li>Strong programme management, stakeholder engagement and change management skills.</li><li>A strategic and commercially minded approach, with a focus on delivering measurable business outcomes.</li></ul>This is an excellent opportunity for an experienced data and transformation professional to take ownership of a newly created function and play a key role in shaping the organisation's future digital capability.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDU4NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-21T16:25:26Z

4 results for First Line Support in Birmingham, Birmingham