Client Services Manager Jobs in Birmingham, Birmingham

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Insurance Manager

Birmingham, West Midlands
remote
Permanent
65000 - 75000 GBP / Yearly
<h2>Insurance Manager</h2>Birmingham City Centre | Hybrid | Up to £75,000Are you an experienced insurance professional currently working with large corporate clients and looking to take your expertise in-house?This is an opportunity to take ownership of insurance across a complex organisation, working closely with senior stakeholders and bringing together strong technical insurance knowledge with commercial understanding.We are particularly interested in professionals who have worked within the corporate insurance market, particularly those who have advised or managed insurance programmes for large, complex organisations.<h3>The role</h3>As Insurance Manager, you will take responsibility for the organisation's insurance requirements, working across a broad and complex insurance environment and providing senior-level expertise and guidance.You will be expected to understand not only the technical detail of insurance programmes, but also how insurance decisions impact the wider business.Key areas will include:<ul data-spread="false"><li>Managing and overseeing complex corporate insurance arrangements</li><li>Working with brokers and other external insurance partners</li><li>Understanding excess layers, aggregates and insurance programme structures</li><li>Managing claims and insurance-related matters across the organisation</li><li>Working closely with senior internal stakeholders</li><li>Assessing insurance requirements and providing commercially focused recommendations</li><li>Ensuring insurance arrangements deliver appropriate value and support the wider business</li><li>Managing relationships with major corporate insurance stakeholders</li></ul><h3>What we're looking for</h3>The background of the successful candidate could come from a number of routes.You may currently be working as:<ul data-spread="false"><li>Client Executive</li><li>Executive Broker</li><li>Senior Broker</li><li>Corporate Insurance Broker</li><li>Insurance Manager</li><li>Chartered Insurance Practitioner</li><li>A senior professional within a claims environment</li></ul>The key is your level of technical knowledge, commercial understanding and experience working with sophisticated corporate clients.You will ideally have:<ul data-spread="false"><li>Strong understanding of excess layers and aggregates</li><li>Experience working with large, complex insurance programmes</li><li>Experience supporting or managing major corporate / FTSE 500-sized clients</li><li>Strong broker and client relationship management experience</li><li>Experience operating with senior stakeholders</li><li>A good understanding of the claims environment</li><li>The ability to understand ROI, commercial value and business impact</li><li>Strong communication and stakeholder management skills</li></ul><h3>Why consider the move in-house?</h3>This is an opportunity to move beyond advising clients and take direct ownership of insurance within a major organisation.You will have the opportunity to use your existing technical insurance expertise in a role with genuine commercial exposure and visibility across the wider business.Up to £75,000 | Birmingham City Centre | Hybrid working | PermanentIf you're currently working within the corporate insurance market and are considering a move in-house, we'd be keen to speak with you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/ZW1tYS5sbGV3ZWxseW4uNzM5MzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-03T10:45:09Z

Senior Head of Finance

Birmingham, West Midlands
remote
Permanent
- GBP / Yearly
Title: Senior Head of FinanceLocation: BirminghamSalary: Competitive + BenefitsThe OpportunityRobert Half are a retained search partner for a market leading, UK-based professional services organisation seeking an experienced Senior Head of Finance to lead a significant finance function supporting a diverse portfolio of clients and business operations.This is a highly visible leadership position, responsible for driving financial performance, governance, reporting excellence, service delivery, and continuous improvement across a complex and growing operation. Working closely with senior leadership, you will play a key role in shaping strategy, commercial outcomes, and ensuring best-in-class financial processes and controls.The role offers an opportunity to lead an established team while driving transformation, process optimisation, and service excellence in a client-focused environment.Key ResponsibilitiesStrategic Leadership<ul><li>Lead the overall finance strategy, operating model, and service delivery framework.</li><li>Partner with executive leadership to support business growth and operational performance.</li><li>Build strong relationships with senior internal and external stakeholders.</li><li>Support commercial initiatives, business development activity, and client presentations.</li><li>Act as the senior point of escalation for complex financial matters.</li></ul>Control & Governance<ul><li>Ensure robust financial governance, controls, and risk management processes are maintained.</li><li>Oversee compliance with regulatory requirements, professional standards, and internal policies.</li><li>Manage internal and external audit relationships.</li><li>Monitor and mitigate financial and operational risks.</li><li>Deliver high-quality governance reporting to senior leadership.</li></ul>Reporting & Commercial <ul><li>Drive the production of accurate, timely, and commercially focused management information.</li><li>Develop meaningful financial reporting, KPIs, and performance dashboards.</li><li>Support strategic decision-making through insightful financial analysis.</li><li>Translate complex financial information for both financial and non-financial stakeholders.</li></ul>Leadership <ul><li>Lead, mentor, and develop a sizeable finance team.</li><li>Foster a high-performance culture built on accountability, collaboration, and continuous improvement.</li><li>Support succession planning, talent development, and professional qualifications.</li><li>Ensure appropriate resource planning and organisational capability to support future growth.</li></ul>Transformation<ul><li>Champion finance transformation initiatives and operational improvements.</li><li>Identify opportunities to streamline processes, improve controls, and enhance efficiency.</li><li>Drive the adoption of technology, automation, and data-driven decision making.</li><li>Lead change programmes that improve service delivery and commercial performance.</li></ul> About YouWe are seeking a commercially minded finance leader who combines strong technical expertise with exceptional stakeholder management and leadership capability.You will ideally possess:<ul><li>ACA, ACCA, CIMA or equivalent professional qualification.</li><li>Significant senior finance leadership experience within a complex environment.</li><li>Proven experience leading large finance teams through growth and change.</li><li>Strong understanding of financial controls, governance, risk management, and compliance.</li><li>Ability to influence and engage senior stakeholders both internally and externally.</li><li>A track record of delivering operational improvement, transformation, and process optimisation initiatives.</li><li>Strong commercial acumen with the ability to balance strategic thinking and operational delivery.</li><li>Excellent communication and relationship-building skills.</li></ul> What's on Offer<ul><li>A critical leadership role within a growing and ambitious organisation.</li><li>Significant exposure to executive leadership and strategic decision-making.</li><li>Opportunity to shape the future direction of a large finance function.</li><li>Strong career progression potential.</li><li>Competitive salary, bonus, and comprehensive benefits package</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFjay5jb253YXkuMzgxNzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-25T15:22:35Z

Office Manager

Milton Keynes, Buckinghamshire
remote
Contract
20 - 22 GBP / Hourly
Role:Our client is looking to recruit an immediate, Office Manager for a 3 Month part time role. In this role you will be responsible for the following duties: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Admin tasks</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Collecting mail </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Main point of contact between offices </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Keeping up contracts with cleaners and gardeners </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensuring the kitchen is fully stocked </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be there for events </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Covering reception </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Office manager duties</li></ul> Profile:The successful temporary, Office Manager will have at least 2 years experience working within Office Operations and will have had exposure to managing an office previously. You must be either immediate or on a 1 week notice to be considered. Client:Our client is a Tech firm based in Brighton. You will work 3 days per week from their office. This role is part time. Salary & Benefits:This immediate, temporary Office role will be paying circa £20 - £22 per hour. This is dependant on experience.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjczMTc3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-06T08:06:14Z

It Support Technician

Oxfordshire, Oxfordshire
remote
Permanent
- GBP / Yearly
Contract Opportunity: 1st & 2nd Line IT Support Engineer Role: 1st & 2nd Line IT Support Engineer📍 Location: Oxfordshire💷 Rate: Competitive Daily Rate🕐 Working Pattern: Full Time My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment. Key Responsibilities<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide 1st and 2nd line technical support across hardware, software and network-related issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install, configure and troubleshoot hardware, software and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot workplace technologies, with a strong focus on:</li><ul type="circle" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Active Directory</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Exchange</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Windows</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Microsoft 365 (M365)</li></ul><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide basic networking support and troubleshooting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide IT support to both office-based and remote users</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Work effectively both independently and collaboratively as part of a wider IT team</li></ul> About YouYou will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential. My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible. Contract Opportunity: 1st & 2nd Line IT Support Engineer Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjUwNDM4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-08T08:07:25Z

HR Advisor

Wilmslow, Cheshire
remote
Permanent
35000 - 35000 GBP / Yearly
HR Advisor (12-15 Month FTC)Robert Half HR are recruiting for an experienced HR Advisor to join a highly respected heritage brand that combines cutting-edge innovation, scientific expertise and world-class manufacturing.This is a unique opportunity to support an ambitious growth strategy and an ongoing transformation of the People function. The business is looking for a commercially minded HR professional who enjoys operating across the full employee lifecycle whilst helping to modernise processes, improve policies, support managers and deliver an exceptional employee experience. Salary: £35,000 Location: Wilmslow, South Manchester Working pattern: Hybrid, minimum 3 days on-site per week with flexible working hours between 7am and 7pm Contract: 12-15 Month Fixed Term Contract with the chance to become permanent The RoleReporting to the HR Business Partner, you will act as the first point of contact for employees and managers and provide proactive HR support across the organisation.The role offers broad exposure across a diverse workforce including operational, technical and professional teams.Key responsibilities include:<ul><li>Providing day-to-day HR advice and guidance to managers and employees</li><li>Supporting recruitment, selection and onboarding activities</li><li>Drafting contracts, offer letters and employment documentation</li><li>Maintaining employee records and HR systems</li><li>Supporting absence management and employee relations matters</li><li>Reviewing and updating HR policies and procedures</li><li>Helping drive continuous improvement across the People function</li><li>Supporting the organisation's journey towards a more modern, colleague-focused HR environment</li></ul>The PersonThe successful HR Advisor will be a confident and pragmatic HR professional who enjoys building relationships and influencing stakeholders across all levels of a business.You will ideally have:<ul><li>Previous experience in a HR Advisor or similar generalist HR position</li><li>CIPD Level 5 qualification or willingness to work towards it</li><li>Strong knowledge of UK employment legislation and HR best practice</li><li>Excellent stakeholder management and communication skills</li><li>Experience supporting a range of HR activities across the employee lifecycle</li><li>Good Excel and reporting capabilities</li><li>Confidence working within changing and evolving environments</li><li>Strong customer service focus and attention to detail</li></ul>Salary & Benefits<ul><li>£35,000 salary</li><li>27 days holiday plus bank holidays</li><li>Flexible working hours</li><li>Opportunity to accrue flexi-time and earn additional days off</li><li>Life assurance (4x salary)</li><li>Employee discount scheme</li><li>Free on-site parking</li><li>Exposure to a business undergoing significant growth and transformation</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjMxOTE4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-03T17:17:33Z

Credit Controller

Cirencester, Gloucestershire
remote
Permanent
28000 - 30000 GBP / Yearly
Robert Half are working in partnership with a reputable, continuously growing company in Cirencester to recruit a Credit Controller role on a full-time permanent basis. This is a great opportunity for a proactive and organised Credit Controller to join their Finance team. This role is key to reducing outstanding debt, supporting company policies, improving cash flow, and ensuring timely payment collection while maintaining strong customer relationships. The successful candidate will be responsible for managing customer accounts, resolving payment queries efficiently, and providing vital support to the wider Finance function and business growth. The salary is up to £30,000 plus hybrid working and other excellent benefits. The Role The main duties of the role will consist of: <ul><li>Chase outstanding payments by telephone and email, agree payment dates, and maintain accurate records of customer conversations.</li><li>Managing debtor communications in line with company credit control policy, including sending reminder letters, copy invoices, and proof of delivery documents.</li><li>Issuing sales invoices and credit notes to maintenance customers and submit invoices and credits through customer portals.</li><li>Posting cash receipts accurately and carry out general customer account administration, including credit account applications.</li><li>Liaising closely with Sales Teams to resolve customer queries and disputes promptly while maintaining positive customer relationships.</li><li>Processing credit checks, report on debtor status to the Assistant Finance Manager, and provide cover across Accounts Receivable and other finance functions as needed.</li></ul><h3> </h3>About you.. To be considered for the Credit Controller role, you must ideally possess the following skills/experience: <ul><li>Must have 2+ years within credit control or accounts receivable.</li><li>Confident communicating with customers by phone and email.</li><li>Highly organised with strong attention to detail.</li><li>Able to manage queries and disputes professionally and efficiently.</li><li>Comfortable working collaboratively with internal stakeholders.</li><li>Able to prioritise workload and meet deadlines in a fast-paced environment.</li></ul> Salary & Benefits <ul><li>£28,000 - £30,000 annual salary</li><li>Hybrid working; 2 days from home, 3 days on site</li><li>Pension scheme </li><li>25 days annual leave</li><li>Life assurance </li><li>On site parking</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy4yODc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-28T15:50:59Z

Administrator

Birmingham, West Midlands
remote
Temporary
- GBP / Yearly
We're currently recruiting on behalf of a well-established charity seeking a Temporary Administrator to provide essential support to its advisory team during a busy period. On a part time basis working 20 hours per week.This role would suit an organised and personable individual with strong administrative skills and the confidence to communicate effectively with a wide range of stakeholders.Key Responsibilities:<ul><li>Providing administrative support to advisers and the wider team</li><li>Managing emails, correspondence, and documentation</li><li>Maintaining accurate records and updating internal systems</li><li>Liaising professionally with colleagues, service users, and external contacts</li><li>Assisting with diary management and general office administration</li></ul>Requirements:<ul><li>Excellent written and verbal communication skills</li><li>Strong organisational and administrative abilities</li><li>Professional and empathetic approach when dealing with service users</li><li>Good IT skills, including Microsoft Office</li><li>Previous administration experience preferred</li></ul>This is an excellent opportunity to join a respected charity organisation and make a positive contribution to the valuable services it provides. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4zMzg2NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-03T08:55:14Z

Finance Assistant

Burton-On-Trent, Staffordshire
remote
Permanent
25000 - 28000 GBP / Yearly
Finance Assistant | South Derbyshire Are you looking for a role where you can develop your finance career, gain further qualifications and have a clear path to progress?I'm working with an established business in South Derbyshire that is looking to add a Finance Assistant to its growing finance team.This would suit someone with some experience across sales ledger, accounts receivable or credit control who is looking to take the next step and build on their existing experience.The role will have a particular focus on:<ul data-spread="false"><li>Sales ledger and accounts receivable</li><li>Sales invoicing and cash allocation</li><li>Customer queries and account reconciliations</li><li>Credit control and dispute management</li><li>Supporting the wider finance team</li></ul>What makes this opportunity stand out is the investment in your development. The business offers study support towards professional qualifications, alongside genuine opportunities to progress as you develop your skills and experience.📍 South Derbyshire 📚 Study support 📈 Progression opportunitiesIf you're looking for your next finance role and want to join a business that will invest in you and support your development, get in touch for more information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFubmFoLkFybm90dC4xNjg4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-02T13:11:30Z

Graduate Finance Assistant Accountant

Milton Keynes, Buckinghamshire
remote
Permanent
20000 - 26000 GBP / Yearly
The Permanent Division of Robert Half is currently recruiting for a Graduate Finance Assistant Accountant role on behalf of a Sales business with offices in Milton KeynesThe RoleAs Graduate Finance Assistant Accountant you will will be responsible for supporting the day-to-day management of the organisation's cash flow, banking operations, and treasury processes. This role ensures that all banking transactions are accurately processed, reconciled, and reported within in a timely manner. Day to day duties will consist of:<ul><li>Monitor daily cash balances and ensure adequate funding for operational requirements.</li><li>Prepare and process electronic payments, bank transfers, and direct debits.</li><li>Download and reconcile bank statements and credit card statements.</li><li>Investigate discrepancies between the bank account and promptly.</li><li>Maintain accurate records of cash movements, investments, and loan schedules.</li><li>Assist in cash flow forecasting and provide regular treasury reports.</li><li>Support month-end and year-end financial close processes relating to treasury activities.</li></ul>Your ProfileYou will be a Recent Graduate ideally with a Mathematics, Economics or Accounting based Degree or a College Leaver having studied a similar course or AAT. You will have an interest in finance and numbers with strong numerical and analytical skills and excellent attention to detail. Previous experience with Microsoft Excel is highly preferred. This is an excellent first finance role which will be well supported and in a successful organisation.Salary and BenefitsRole of Graduate Finance Assistant Accountant is a Permanent Opportunity and working 5 days a week in the office in Milton Keynes. The role is paying up to £26K + Study + BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMjgxOTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-16T07:53:34Z

9 results for Client Services Manager in Birmingham, Birmingham