5 results for Junior It Support Engineer in Newbury, West Berkshire

IT Operations Leader

Oxford, Oxfordshire
remote
Permanent
- GBP / Yearly
Robert Half has exclusively partnered with OUem to recruit for a newly created IT Operations Lead role based in Oxford. This is a permanent opportunity, ideal for candidates looking for better exposure to leading IT strategy and technology operations.Senior hands-on IT Operations Lead responsible for operational stability, governance, and delivery of technology change across a multi-system environment.This role combines IT operations leadership, policy & governance ownership, vendor management, data mapping, and end-to-end technical project delivery. Acts as a key interface between Technology, Compliance, and Operations.Key ResponsibilitiesIT Operations<ul><li>Own day-to-day operational performance of infrastructure, SaaS, and core business systems</li><li>Define and manage service standards, KPIs, and support processes</li><li>Manage and hold third-party IT vendors accountable</li></ul>Policy, Governance & Controls<ul><li>Author, maintain, and enforce IT policies, standards, and procedures</li><li>Maintain audit readiness and documented IT controls</li><li>Align IT operations with compliance and risk requirements</li></ul>Project & Change Delivery<ul><li>Lead end-to-end delivery of IT initiatives (cloud migrations, infrastructure upgrades, system replacements, security tooling)</li><li>Ensure operational readiness: documentation, training, and support handover</li></ul>Data Mapping & Information Risk<ul><li>Own system/data maps, data locations, access models, and system dependencies</li><li>Improve visibility and reduce information and operational risk</li></ul>Risk, Incident & Resilience<ul><li>Oversee incident management, investigation, and remediation</li><li>Maintain DR/BCP documentation and testing schedules</li></ul>About You<ul><li>Proven experience in IT Operations / Technical Operations / Infrastructure roles with leadership responsibility</li><li>Strong understanding of cloud (Azure preferred), networking, identity & access management, and SaaS environments</li><li>Proven experience writing and owning IT policies, standards, and operational processes</li><li>Experience delivering cross-system or infrastructure projects end-to-end</li><li>Strong documentation capability (data flows, system dependencies, controls)</li><li>Confident communicator with technical and non-technical stakeholders</li></ul>On Offer<ul><li>Competitive salary plus discretionary award of up to 25%</li><li>Onsite in Central Oxford</li><li>Employer Pension contribution 10-16% of salary (employee contribution dependent)</li><li>Benefits allowance - tied to employee pension contribution</li><li>Life cover 4x salary</li><li>Private medical cover (Individual - end of probation)</li><li>Critical Illness cover 2x salary (end of probation)</li><li>Income protection cover up to 75% salary (end of probation)</li><li>Cash health plan (end of probation)</li><li>26 days holiday + bank holidays. The office is usually closed between Christmas and New Year. We do not require staff to take these days from their annual holiday allowance.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuMTEzMDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-13T11:21:27Z

IT Support Engineer

Marlow, Buckinghamshire
remote
Contract
150 - 220 GBP / Daily
Robert Half are recruiting for an experienced IT Support Engineer to support a market leading manufacturing organisation on an initial 3‑month contract based in Marlow.Responsibilities:<ul><li style="font-weight: 400;">Provide hands‑on 1st and 2nd line technical support across a busy manufacturing site.</li><li style="font-weight: 400;">Act as the primary on‑site escalation point for end‑user issues, ensuring quick diagnosis and resolution.</li><li style="font-weight: 400;">Troubleshoot and support Windows 10/11, Microsoft 365, Teams, and core business applications.</li><li style="font-weight: 400;">Set up, configure, and maintain laptops, desktops, mobile devices, printers, and on‑site hardware.</li><li style="font-weight: 400;">Manage incidents through the ITSM system, ensuring accurate logging, prioritisation, and timely resolution.</li><li style="font-weight: 400;">Support user onboarding and offboarding, including account creation, permissions, and access rights in Active Directory/M365.</li><li style="font-weight: 400;">Deliver basic network troubleshooting, including connectivity checks, WiFi issues, DNS/DHCP awareness, and patching.</li><li style="font-weight: 400;">Assist with local IT projects, hardware refreshes, and small‑scale site improvements.</li><li style="font-weight: 400;">Collaborate closely with the wider IT function, escalating complex issues to senior engineers or third‑party providers where needed.</li><li style="font-weight: 400;">Maintain strong communication with on‑site users, delivering a high standard of customer service.</li><li style="font-weight: 400;">Ensure IT equipment across the manufacturing floor remains operational, safe, and compliant.</li></ul>Experience:<ul><li style="font-weight: 400;">Proven background in IT Support, Service Desk, or Desktop Support with solid 1st/2nd line capability.</li><li style="font-weight: 400;">Strong working knowledge of:</li><ul><li style="font-weight: 400;">Windows 10/11</li><li style="font-weight: 400;">Microsoft 365 / Office 365</li><li style="font-weight: 400;">Active Directory (password resets, group management)</li><li style="font-weight: 400;">Teams</li><li style="font-weight: 400;">Basic networking (DNS, DHCP, connectivity)</li></ul><li style="font-weight: 400;">Experience supporting users within manufacturing, industrial, or shop‑floor environments is advantageous.</li><li style="font-weight: 400;">Confident troubleshooting hardware faults and supporting device builds, imaging, and replacements.</li><li style="font-weight: 400;">Ability to multitask and manage ticket queues in a fast‑paced environment.</li><li style="font-weight: 400;">Excellent communication skills with the ability to support non‑technical users.</li><li style="font-weight: 400;">Strong customer‑focused approach and ability to work independently on‑site.</li></ul>Contract<ul><li style="font-weight: 400;">Initial 3‑month contract (with potential extension)</li><li style="font-weight: 400;">Inside IR35 via Umbrella</li><li style="font-weight: 400;">4 days per week on‑site in Marlow</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMjAzOTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-03T09:56:16Z

IT Support Engineer

England,
remote
Contract
- GBP / Yearly
2nd Line IT Support Engineer (Contract) Contract Length: 3 Months Location: Swindon Full time working Monday to FridayYou'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Key ResponsibilitiesResolve support tickets via phone, email, remote tools and onsite visits Maintain secure and compliant end‑user devices Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID)If you are interested in this post please apply ASAP2nd Line IT Support Engineer (Contract)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuNTUyNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-28T15:16:36Z

IT Support Engineer

Andover, Hampshire
remote
Permanent
30000 - 32000 GBP / Yearly
Robert Half has partnered with a global household brand who are currently going through an exciting digital transformation journey to recruit for a permanent IT Support Engineer, paying up to £32,000. This is mainly office based in Andover with 1 day working from home after probation. The Role<ul><li>Provide 1st and 2nd line support </li><li>Support with M365 administration, Windows Server updates and maintenance </li><li>Mobile device management - InTune </li><li>End-user support for hardware and software across desktop technologies </li><li>IT asset management</li></ul>About You<ul><li>Previous experience in IT support (1st and 2nd line) </li><li>Strong knowledge of configuring and maintaining multi-system environments - M365, Windows Server, switches and firewalls</li><li>Proactive in process improvement of end-user services </li></ul>On Offer<ul><li>Up to £32,000</li><li>25 days annual leave + BH </li><li>Pension contribution </li><li>Life assurance</li><li>Health insurance </li><li>1 day WFH once probationary period is complete</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNDQzNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-18T11:46:12Z

Technical Support Analyst

Park Royal, London
remote
Permanent
28000 - 33000 GBP / Yearly
Robert Half has partnered with a distribution company based in Park Royal looking for a Technical Support Analyst to join the technology team.You'll be the first line of support for systems, infrastructure and end users; handling everything from day to day troubleshooting to on boarding new starters and managing access, hardware and security.This is a hands on role where strong technical knowledge, clear communication, and a methodical approach to problem solving really matter.This role allows for lots of progression and with it being a smaller team it gives you lots of exposure.Key Requirements:<ul><li>2+ year's experience in a 1st line IT support or service delivery role Strong Windows</li><li>Office 365 troubleshooting skills Good networking knowledge for user connectivity Experience with Active Directory</li><li>User permissions and device setup</li><li>Confident communicator who can engage at all levels Proactive, organised, and comfortable working independently or as part of a team</li></ul>Role: Technical Support AnalystLocation: Park Royal (5 days a week on site)Salary: £28,000 - £33,000 + 10% BonusRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi42NzMxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-20T16:10:31Z