<h1>Performance Media Manager (Interim Contract)</h1><p><strong>Location:</strong> West London (2 days per week onsite, 3 days remote)<br /> <strong>Rate:</strong> £300 - £375 per day (via umbrella)<br /> <strong>Contract Length:</strong> 5 Months<br /> <strong>Start Date:</strong> ASAP</p><p>We are seeking an experienced <strong>Performance Media Manager</strong> to join a leading consumer-focused organisation on a <strong>5-month contract</strong>. This role is ideal for a hands-on digital media professional who can quickly assess, optimise and scale performance marketing activity while implementing robust audience, attribution and measurement frameworks.</p><p>Working within a fast-paced marketing function, you will drive media effectiveness across the full customer journey, leveraging first-party data, advanced targeting techniques and data-led insights to maximise return on media investment.</p><h2>Key Responsibilities</h2><h3>Full-Funnel Media Planning & Optimisation</h3><ul><li>Plan, execute and optimise integrated media campaigns across digital channels.</li><li>Manage performance activity across social, programmatic, video and retail media platforms.</li><li>Develop audience-first media strategies that drive measurable commercial outcomes.</li><li>Continuously test, learn and optimise campaigns to improve efficiency and performance.</li></ul><h3>Audience Strategy & Data Management</h3><ul><li>Build and activate audience segments using first, second and third-party data sources.</li><li>Work closely with CRM, analytics and marketing teams to improve audience targeting.</li><li>Ensure all audience activation complies with GDPR and data governance requirements.</li></ul><h3>Attribution & Performance Measurement</h3><ul><li>Establish and enhance multi-touch attribution methodologies.</li><li>Develop measurement frameworks that demonstrate the true impact of marketing activity.</li><li>Design and implement test-and-control programmes to validate campaign effectiveness.</li><li>Provide actionable recommendations based on campaign and customer journey analysis.</li></ul><h3>Tracking & Analytics</h3><ul><li>Manage and optimise tracking infrastructure including: <ul><li>Pixels and tags</li><li>Conversion APIs</li><li>Server-side tracking</li><li>UTM frameworks</li></ul></li><li>Ensure data accuracy and reporting integrity across channels.</li></ul><h3>Reporting & Insights</h3><ul><li>Produce weekly and monthly performance reports and dashboards.</li><li>Translate complex performance data into clear business recommendations.</li><li>Present insights and optimisation opportunities to key stakeholders.</li></ul><h2>Key Skills & Experience</h2><h3>Essential</h3><ul><li>Proven experience in a Performance Media Manager, Paid Media Manager or Digital Media Manager role.</li><li>Strong background in media planning and execution across major social and programmatic platforms.</li><li>Experience with audience segmentation, customer data strategies and attribution modelling.</li><li>Knowledge of tracking technologies including pixels, APIs and analytics platforms.</li><li>Strong analytical and reporting skills with the ability to influence commercial decisions through data.</li><li>Experience managing KPIs such as ROAS, CPA, conversion rate and media efficiency metrics.</li></ul><h3>Desirable</h3><ul><li>Experience within FMCG, consumer brands or retail environments.</li><li>Exposure to first-party data activation and customer data platforms.</li><li>Understanding of retail media and omnichannel measurement.</li></ul><h2> </h2><p>If you're a data-driven performance marketing specialist available for a 5-month assignment and able to work onsite in West London twice per week, we'd love to hear from you.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4xMzA5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Performance Media Manager - 6 month assignment - Chiswick - Hybrid - Up to £300/day</strong></p><p>Are you a digitally savvy media professional passionate about audience-led strategy, data-driven marketing and delivering measurable results?</p><p>We're seeking a commercially minded <strong>Performance Media Manager</strong> to join a leading global organisation. This is an exciting opportunity to drive digital media performance across a portfolio of brands, shaping campaign strategy, optimisation and effectiveness. You'll lead audience-first media planning, activation and measurement, collaborating with agency partners and internal teams to maximise media investment. With responsibility for over £10m in media spend, you'll play a key role in driving brand performance, commercial growth and continuous improvement.</p><p><strong>Key Details:</strong></p><ul><li><strong>Job Title</strong>: Performance Media Manager</li><li><strong>Pay Rate</strong>: £275 - £300/day + holiday pay</li><li><strong>Location</strong>: Chiswick</li><li><strong>Working pattern</strong>: Full-time - hybrid, 2-3 days onsite</li><li><strong>Assignment Length</strong>: 6 months</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Develop and deliver best-in-class media activation plans, leveraging campaign insights, performance data and learnings to drive continuous improvement.</li><li>Champion audience-first planning and digital media excellence, embedding best practice and accountability across agency partners.</li><li>Lead digital campaign strategy, setup, governance, optimisation and performance reporting across brands.</li><li>Build and activate high-value audiences using 1st, 2nd and 3rd-party data to improve targeting effectiveness, efficiency and reach.</li><li>Develop audience-led messaging frameworks that align creative assets and propositions to key audience segments and stages of the journey.</li><li>Collaborate with Social, Influencer, Search, Website, CRM and D-Commerce teams to deliver integrated media strategies and optimise performance.</li><li>Lead test-and-learn initiatives to measure the impact of media investment on brand health, commercial performance and retail outcomes.</li><li>Drive campaign measurement, attribution and reporting, translating data into actionable insights and future investment recommendations.</li><li>Work closely with media agencies to continuously improve campaign effectiveness, creative excellence and operational standards.</li></ul><p><strong>Requirements:</strong></p><ul><li>Strong experience in digital media planning, audience strategy and activation across programmatic, social, video and retail media channels.</li><li>Proven experience leveraging 1st, 2nd and 3rd-party data to build and activate audience-led campaigns.</li><li>A strong understanding of the addressable advertising ecosystem, including identity solutions, audience management platforms and measurement frameworks.</li><li>Hands-on experience with leading ad technology and media platforms, including Google DV360, The Trade Desk and relevant analytics tools.</li><li>Strong knowledge of campaign measurement, attribution, testing methodologies and performance optimisation.</li><li>A data-driven mindset with strong analytical and problem-solving capabilities.</li><li>Highly organised, proactive and comfortable operating within a fast-paced environment.</li><li>Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across internal teams and external agencies.</li><li>A results-focused approach, with a passion for driving continuous improvement and delivering measurable business outcomes.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzIxMDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>IT Operations Manager<br />Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation<br />We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading.<br />This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs.<br />Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment.<br />The role<br />You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation.<br />Key responsibilities will include:<br />* Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services<br />* Managing and developing technical support capabilities<br />* Ensuring IT services meet agreed SLAs and performance targets<br />* Managing incidents, problems, changes and major incidents<br />* Driving continuous improvement across IT operations and service management<br />* Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services<br />* Overseeing infrastructure upgrades, patching and lifecycle management<br />* Supporting disaster recovery and business continuity<br />* Managing third-party IT suppliers and service providers<br />* Monitoring supplier performance against agreed SLAs<br />* Working closely with security teams to manage vulnerabilities, risks and compliance<br />* Producing operational reports and performance dashboards<br />* Managing operational budgets and identifying opportunities for cost efficiencies<br />* Leading, coaching and developing members of the IT team<br />About you<br />We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills.<br />You will ideally have:<br />* Significant experience in IT Operations, Infrastructure Management or Service Delivery<br />* Experience managing technical support and/or infrastructure teams<br />* Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID<br />* Experience working within an ITIL-based service management environment<br />* Strong experience managing incidents, problems, changes and operational risk<br />* Excellent supplier and stakeholder management skills<br />* Strong analytical and troubleshooting capabilities<br />* Excellent written and verbal communication skills<br />* A degree in IT, Computer Science or equivalent professional experience<br />Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications.<br />What you'll get<br />* £65,000 salary<br />* Permanent position<br />* Reading-based<br />* 5 days in the office initially, reducing to 3 days per week after successful completion of probation<br />* Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm<br />* 24 days' holiday + bank holidays<br />* Opportunity to play a key role in the development and improvement of the IT function<br />* Supportive environment focused on initiative, learning, collaboration and continuous improvement<br />Our values<br />We believe in Deliver, Initiative, Appreciation, Learn and Support.<br />We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results.<br />If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>CUSTOMER SERVICES ADMINISTRATOR</strong><br /> Westbury, Wiltshire | Hybrid (3 days office, 2 days home) | £26,000 - £28,000 DOE</p><p>Robert Half is working exclusively with a well-established manufacturing business, a leading name in its sector supplying high-profile clients across retail, art, music, and charity industries. This is a great opportunity for a customer-focused administrator to join a busy, collaborative commercial team.</p><p><strong>THE ROLE</strong></p><p>Reporting to the Senior Client Services Manager, you'll play a key part in keeping clients happy and the wider business running smoothly. You'll be the link between the customer services department and the rest of the organisation, handling admin, reporting, and day-to-day client queries.</p><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li>Answering and directing incoming calls, taking messages where needed</li><li>Responding to daily customer service emails within a 24-hour SLA</li><li>Reviewing and logging customer returns</li><li>Running daily and weekly client stock reports</li><li>Liaising with clients on address issues and updating internal records</li><li>Managing shipping exceptions, including issuing commercial invoice details</li><li>Taking and writing up weekly sales meeting notes</li><li>Providing general admin support to account managers</li><li>Covering for the Digital Account Manager during holiday periods</li></ul><p><strong>ABOUT YOU</strong></p><ul><li>Strong attention to detail</li><li>Confident, self-aware, with excellent interpersonal skills</li><li>Comfortable communicating at all levels and building strong working relationships</li><li>A genuine team player</li><li>Good written and verbal communication skills</li><li>Able to juggle multiple tasks and think on your feet</li><li>Strong organisational and time-management skills</li><li>Excellent IT skills, including Microsoft Excel</li><li>Previous customer service experience is desirable but not essential</li></ul><p><strong>THE PACKAGE</strong></p><ul><li>Salary: £26,000 - £28,000 DOE</li><li>Hybrid working pattern (Tuesday-Thursday in office, Monday and Friday remote)</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzUzNTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">