<p></p><h1><strong>Ecommerce & Digital Marketing Manager</strong></h1><p><strong>West London | Hybrid | Premium/Luxury D2C Brand</strong></p><h3><strong>The Role</strong></h3><p>A high‑growth premium brand is looking for an Ecommerce & Digital Marketing Manager to take ownership of their digital ecosystem - Shopify, CRM, agency management, trading, and growth. Perfect for someone hands‑on, commercially sharp and passionate about luxury.</p><h2><strong>Key Responsibilities</strong></h2><p>* Own day‑to‑day performance of the Shopify site - UX, updates, merchandising, product launches, optimisation.<br /> * Run regular site audits and drive continuous improvements across conversion, speed and customer journey.<br /> * Lead all CRM and email activity via Klaviyo - flows, segmentation, testing, retention.<br /> * Develop loyalty/VIP programmes and enhance the customer lifecycle end‑to‑end.<br /> * Manage and challenge external agencies across paid social, PPC and growth activity.<br /> * Track digital performance, report on trading metrics and identify growth opportunities.<br /> * Lead the digital marketing calendar - campaigns, product drops, seasonal moments.<br /> * Collaborate closely with brand/creative teams to ensure a premium digital identity.<br /> * Use data to optimise categories, SKUs, landing pages and storytelling.<br /> * Bring fresh ideas, forward thinking and a proactive mindset to a fast‑moving, scaling environment.</p><h2><strong>What You'll Need</strong></h2><p>* 3-5+ years in ecommerce/digital roles, ideally within premium, luxury or design‑led consumer brands.<br /> * Strong Shopify experience (Shopify Plus a bonus).<br /> * Hands‑on Klaviyo experience across campaigns and automated flows.<br /> * Confident managing agencies across paid channels.<br /> * Strong analytical skills and a trading mindset.<br /> * Experience in small, agile teams - comfortable being both strategic and hands‑on.<br /> * A genuine interest in premium/luxury products and understanding of high‑end customer expectations.<br /> * Creative eye, commercial instincts and a self‑starter attitude.</p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uNDgzNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><h1><strong>Interim Ecommerce & Digital Marketing Specialist (Contract)</strong></h1><p><strong>West London | Hybrid | Start ASAP | 1-2 months rolling</strong></p><p>This premium D2C brand is looking for an experienced interim ecommerce/digital specialist to step in immediately and keep the digital function running smoothly while the permanent hire is recruited. You'll take ownership of the day‑to‑day, keep trading performance on track, and relieve pressure from the internal team during a high‑growth period.</p><h2><strong>Key Responsibilities</strong></h2><h3><strong>Ecommerce & Trading</strong></h3><p>* Manage the daily performance of the Shopify site - updates, merchandising, content, product launches.<br /> * Lead weekly trading activity, reporting on key metrics and identifying quick wins.<br /> * Complete regular site checks and implement CRO improvements.<br /> * Troubleshoot any on‑site issues and coordinate fixes.</p><h3><strong>CRM & Email Marketing</strong></h3><p>* Own all Klaviyo activity - campaigns, flows, segmentation, A/B testing.<br /> * Support customer lifecycle improvements and retention initiatives.<br /> * Prepare and execute the weekly email marketing calendar.</p><h3><strong>Digital Marketing & Agency Management</strong></h3><p>* Work with the external agency across paid social and paid search, ensuring delivery stays on brief and on budget.<br /> * Monitor performance and flag optimisation opportunities.<br /> * Ensure campaigns and landing pages are aligned with trading priorities.</p><h3><strong>Customer Experience & Brand</strong></h3><p>* Collaborate with customer service and ops to maintain a premium end‑to‑end journey.<br /> * Support on homepage, landing page and digital creative updates to keep the brand elevated.<br /> * Assist with loyalty/VIP programme execution.</p><h2><strong>What You'll Need</strong></h2><p>* Strong experience in ecommerce/digital roles, ideally within D2C, fashion, beauty or premium consumer brands.<br /> * Confident operating Shopify end‑to‑end (Shopify Plus exposure helpful).<br /> * Hands‑on Klaviyo experience - must be able to build and deploy campaigns quickly.<br /> * Proven ability to manage agencies and oversee paid performance.<br /> * Strong trading mindset and ability to hit the ground running.<br /> * Comfortable in small, agile teams with minimal handholding.<br /> * Available to start immediately or on short notice.</p><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uNDE3ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
