14 results for Customer Services Manager Supervisor jobs

Administration Supervisor

City of London, London
remote
Permanent
42000 - 45000 GBP / Yearly
🌟 Administration Supervisor (Permanent) | Central London Robert Half is proud to be partnering with a highly regarded international financial services organisation in the search for an Administration Supervisor to join their London office.This is a fantastic opportunity for an experienced administration professional looking to step into a broad, highly visible leadership role, managing a small team whilst supporting senior stakeholders across the business. You'll sit at the heart of the organisation, overseeing executive support, vendor management, governance, office operations and events, all within a collaborative and people-focused culture. 📍 The RoleReporting to the Admin & Projects Manager, you'll act as the second-in-command within the administration function, managing two Administration Assistants and ensuring the smooth running of day-to-day operations across the London office. Key responsibilities include:* Managing, mentoring and developing a team of Administration Assistants* Providing executive support to senior leadership and international stakeholders* Overseeing vendor management, governance processes, contracts and approvals* Coordinating internal and external events* Supporting office operations and facilities activity* Producing reports and management information for senior stakeholders* Driving process improvements and maintaining high operational standards* Building strong relationships across the business and acting as a key point of contact for administrative support ✅ About YouThey're looking for someone who is:* An experienced Administration Supervisor, Team Lead, Office Manager or Senior Executive Assistant* Comfortable managing people and allocating work across a team* Experienced in corporate, professional services, banking or other highly regulated environments* Confident working with senior executives and stakeholders* Highly organised, detail-oriented and able to manage multiple priorities* Experienced in vendor management, governance and operational controls* Calm, professional and solutions-focused under pressure* Happy rolling up their sleeves and leading from the front* Portuguese speaker is a nice-to-have but not essential ✨ Why Join?* Progression opportunity - this role is available due to an internal promotion* Exposure to senior leadership and international stakeholders* Warm, collaborative and supportive team culture* Opportunity to lead a team and broaden your remit over time* Be part of a growing function where your contribution is highly visible* Work for a business that values commitment, development and long-term careers 💰 Salary: Competitive📍 Location: Central London📅 Start Date: September preferred (earlier if available)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW1iZXIuRGF2aWVzLjI0OTIxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-21T09:50:26Z

Credit Control Supervisor

City of London, London
remote
Permanent
45000 - 50000 GBP / Yearly
Our client is a large, global real estate data insights business who are looking for an experienced Senior Credit Controller to join their team in London. The business is known for owning multiple property related digital platforms and operates on a B2B structure. Duties:* Accountable for improving AR performance though concise AR Aging metrics.* Identify and resolve customer issues related to slow pay or non-payment of invoices through pro-active communication with clients and the sales team. * Assist the Credit Control Manager with Aged Debt reporting.* Conduct regional reviews with credit controllers.* Become proficient in understanding of company A/R-Collections life cycle, especially related to root cause analysis and AR aging prevention within a 3-month time frame.* Coordinate and escalate slow or non-pay accounts at 60-days thresholds with sales organisation and AR Management for support.* Balance portfolio performance with supporting occasional projects and ad hoc reporting requests.* Lead proactive meetings with sales leaders regards past due accounts. Benefits:Role: Senior Credit Controller Location: Southwark, London Hybrid structure : 5 days in the office - 9am - 5pm Salary: £DOE Holidays: 25 days + bank holidays Benefits: Private medical and dental insurance Pension - employer 5% : employee 5% Summer parties Luxury office space with canteen/menu rotation Interview process: 1st stage - Virtual with Credit Control Manager 2nd stage - In-person with Credit Control Manager and HR Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VGFpamEuQnJ5YW4uMTQ1MzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-23T09:16:36Z

Process Operative - Shift Hours

Haverhill, Suffolk
remote
Temporary
16 - 18 GBP / Hourly
Robert Half is recruiting on behalf of a leading manufacturing client in Haverhill for a Temporary Process Operative to join their team immediately.This is a hands-on role within the Stores and Operations department, offering an excellent opportunity to work in a fast-paced manufacturing environment with the possibility of extension beyond the initial 3-month assignment.The RoleReporting to the Day Team Supervisor, you will support daily operational activities across stores, shipping, documentation, and material handling functions while ensuring high standards of safety, accuracy, and customer service.Key Responsibilities<ul><li>Carrying out operational tasks in accordance with company procedures and work instructions</li><li>Issuing paperwork for the loading and unloading of tankers, lorries, and containers</li><li>Printing stock, shipping, sample, and product labels</li><li>Sampling and labelling finished products and raw materials</li><li>Maintaining accurate documentation and operational records</li><li>Providing excellent internal and external customer service</li><li>Reporting any operational issues or discrepancies promptly to management</li><li>Learning and developing skills to support changing business requirements</li></ul>About You<ul><li>Previous experience within manufacturing, production, stores, or process operations</li><li>Strong attention to detail and ability to follow procedures accurately</li><li>Comfortable working in a physically active environment involving some manual handling</li><li>Good communication and teamwork skills</li><li>A proactive and reliable approach to work</li><li>Dangerous goods knowledge or training is beneficial but not essential</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjM0MTQ0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-06T10:08:59Z

Facilities Manager

Avonmouth, Bristol
remote
Permanent
55000 - 65000 GBP / Yearly
Facilities Manager | North Bristol | Permanent£55,000 - £65,000 DOE | Site Based | Excellent Benefits PackageRobert Half are working with a growing innovative manufacturing organisation based in North Bristol who are looking to recruit an experienced Facilities Manager to take ownership of the safe, efficient and compliant operation of their site.This is a key leadership position within the business, responsible for facilities, infrastructure, maintenance and health & safety across both workshop and office environments. Reporting into the Manufacturing Director, the successful candidate will lead facilities strategy, manage critical site services and play a central role in supporting operational performance and future growth.This is an excellent opportunity for an experienced facilities professional looking to join a dynamic manufacturing environment where they can make a significant impact on site performance, compliance and continuous improvement.Key Responsibilities<ul><li>Taking full accountability for the performance, safety and upkeep of the entire site, including workshop and office facilities</li><li>Managing building services and infrastructure, including HVAC, utilities, compressed air systems, power distribution and life safety systems</li><li>Leading planned preventative maintenance (PPM) and reactive maintenance activities across the site</li><li>Managing site layout, space utilisation and infrastructure planning to support operational growth</li><li>Providing leadership and oversight of workshop operations through direct reports</li><li>Working closely with engineering and production teams to optimise workflows, layouts and asset utilisation</li><li>Managing health, safety and environmental compliance in line with relevant legislation and company standards</li><li>Ensuring compliance with PUWER, LOLER, COSHH, CDM and other applicable regulations</li><li>Supporting audits and maintaining compliance with quality, customer and regulatory requirements</li><li>Driving a proactive safety culture and continuous improvement in risk management</li><li>Managing relationships with external contractors, suppliers and facilities service providers</li><li>Overseeing contractor control processes, permits to work and safe systems of work</li><li>Managing facilities budgets and driving cost control across site operations</li><li>Developing and maintaining asset management and maintenance systems, ensuring accurate asset registers and lifecycle planning</li><li>Monitoring utilities consumption and identifying opportunities for efficiency and sustainability improvements</li><li>Establishing and monitoring KPIs across facilities, maintenance and health & safety performance</li><li>Leading continuous improvement initiatives to improve site reliability, safety and operational efficiency</li></ul>Person Specification<ul><li>Strong leadership capability with experience managing teams and driving accountability</li><li>Excellent stakeholder management skills with the ability to influence at all levels of the organisation</li><li>Strong communication skills, comfortable engaging with both operational teams and senior leadership</li><li>Highly organised with the ability to manage multiple priorities across planned and reactive activities</li><li>Commercially aware with the ability to balance operational requirements, risk and cost</li><li>Analytical and solutions-focused approach to problem solving and continuous improvement</li><li>Proactive, hands-on and capable of operating effectively within a fast-paced manufacturing environment</li></ul>Skills & Experience<ul><li>Degree, HNC or HND in Engineering, Facilities Management or a related discipline</li><li>IOSH, NEBOSH or equivalent Health & Safety qualification</li><li>Proven experience in Facilities Management, Estates Management or Operations Management within a manufacturing, engineering or industrial environment</li><li>Strong knowledge of building services, maintenance management and site infrastructure</li><li>Experience using CAFM, asset management or maintenance planning systems</li><li>Demonstrable experience managing health & safety systems and regulatory compliance</li><li>Experience leading and developing teams within a technical or operational environment</li></ul>Package & Benefits<ul><li>Salary: £55,000 - £65,000 depending on experience</li><li>Site-based role in North Bristol</li><li>Comprehensive benefits package</li><li>Opportunity to join a growing and innovative manufacturing business</li><li>Significant autonomy and ownership within a key leadership role</li><li>Long-term career development opportunities within a supportive and ambitious organisation</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuOTg1MjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-14T12:42:51Z

Billing Manager

Reading, Berkshire
remote
Permanent
35000 - 45000 GBP / Yearly
The CompanyRobert Half is delighted to be partnering with a fast-growing, private healthcare organisation as they continue to expand their network of consultant-led clinics across the UK. This is an exciting opportunity to join a business at a pivotal stage of growth, where you'll have the chance to shape and develop a centralised billing function while building your own leadership career. If you have experience in private healthcare billing, patient accounts, or Private Medical Insurance (PMI) and are looking for a role that offers genuine progression, this could be the perfect next step. The RoleThis is a hands-on leadership role that combines operational billing with people management. Initially, you'll work alongside the billing team, taking ownership of complex billing activity while leading and developing a small team of Finance Assistants. As the business grows, you'll play a key role in building scalable processes and expanding the team. You'll be responsible for ensuring accurate and timely billing for insured and self-pay patients, improving processes, and helping standardise billing across multiple clinic locations. Key Responsibilities<ul><li>Lead, coach and develop a team of Finance Assistants.</li><li>Manage the end-to-end billing process for insured and self-pay patients.</li><li>Oversee credit control and support cash collection activities.</li><li>Handle complex billing queries and insurer-related issues.</li><li>Develop and document robust billing processes that can be rolled out across new clinic locations.</li><li>Work closely with Finance, Clinical and Operational teams to ensure accurate patient billing.</li><li>Support month-end activities, reporting and continuous process improvement.</li><li>Identify opportunities to improve systems, automation and operational efficiency.</li><li>Play an integral role in supporting the organisation's continued growth and expansion.</li></ul> About YouWe're looking for someone who combines strong operational billing experience with excellent leadership potential. Ideally, you'll have:<ul><li>Experience within private healthcare, private hospital, medical practice or clinical billing.</li><li>Strong knowledge of Private Medical Insurance (PMI), insurer billing and/or self-pay patient invoicing.</li><li>Previous experience supervising, mentoring or leading a billing or finance team.</li><li>A proactive approach to process improvement and continuous improvement.</li><li>Strong Excel skills and confidence using finance and patient management systems.</li><li>Experience in using Semble</li><li>Excellent communication and stakeholder management skills.</li><li>A collaborative, solutions-focused mindset with a desire to improve how things are done.</li></ul> Candidates from other high-volume billing environments with exposure to complex billing and team leadership will also be considered. What's on Offer<ul><li>Opportunity to join a rapidly growing healthcare organisation.</li><li>Genuine career progression into a larger leadership role as the business expands.</li><li>High level of autonomy and ownership.</li><li>Opportunity to shape billing processes and influence operational improvements.</li><li>Supportive leadership team and collaborative culture.</li><li>Competitive salary and benefits package.</li></ul> If you're an experienced Billing Team Leader, Patient Accounts Supervisor, Medical Billing Manager, Revenue Team Leader or Accounts Receivable professional with private healthcare or PMI experience and are looking for a role where you can make a real impact, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4yMDgwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-05T15:11:01Z

Billing Supervisor

Slough, Berkshire
remote
Permanent
38000 - 40000 GBP / Yearly
<h1>Billing Team Lead</h1>Location: SloughSalary: £38,000 - £40,000 + Benefits<h2>The Opportunity</h2>Robert Half is delighted to be partnering with a successful and rapidly growing business to recruit a Billing Team Lead. This is an exciting opportunity to join an established finance function and lead a high-performing billing team in a fast-paced, customer-focused environment.Managing a team of 5-6 Billing Clerks, you'll be responsible for ensuring the accurate and timely delivery of invoicing, driving process improvements, and supporting the wider finance function through strong leadership and operational excellence.This is an excellent opportunity for an experienced Billing Supervisor or Team Leader looking to take the next step within a growing organisation that offers genuine career progression.<h2>Key Responsibilities</h2><h3>Team Leadership</h3><ul data-spread="false"><li>Lead, coach and develop a team of 5-6 Billing clerks.</li><li>Set clear objectives and monitor team performance against agreed KPIs.</li><li>Conduct regular one-to-ones and performance reviews.</li><li>Support recruitment, onboarding and training of new team members.</li><li>Allocate workloads effectively to ensure deadlines are consistently achieved.</li><li>Foster a collaborative, customer-focused and high-performing team culture.</li></ul><h3>Billing Operations</h3><ul data-spread="false"><li>Oversee the timely and accurate production of customer invoices.</li><li>Ensure billing is completed in line with contractual agreements and internal deadlines.</li><li>Review billing exceptions and resolve complex invoicing issues.</li><li>Maintain accurate customer and pricing information.</li><li>Monitor billing volumes and identify opportunities to improve efficiency.</li></ul><h3>Stakeholder Management</h3><ul data-spread="false"><li>Build strong relationships with Finance, Operations and Commercial teams.</li><li>Act as the first point of escalation for billing queries.</li><li>Work closely with Credit Control to minimise invoice disputes and improve cash collection.</li><li>Provide guidance on billing processes and best practice across the business.</li></ul><h3>Month-End & Reporting</h3><ul data-spread="false"><li>Ensure all billing activities are completed in line with month-end deadlines.</li><li>Perform billing reconciliations and investigate discrepancies.</li><li>Produce regular reporting on team performance and billing metrics.</li><li>Support internal and external audit requirements where required.</li></ul><h3>Continuous Improvement</h3><ul data-spread="false"><li>Identify and implement improvements to billing processes and controls.</li><li>Support finance transformation and system enhancement projects.</li><li>Promote automation and efficiencies to improve accuracy and productivity.</li><li>Maintain and improve process documentation.</li></ul><h2>About You</h2>You'll be an experienced billing professional who enjoys developing people and improving processes.You'll ideally have:<ul data-spread="false"><li>Previous experience in Billing, Sales Ledger or Accounts Receivable.</li><li>Experience managing or supervising a small team.</li><li>Strong knowledge of billing processes and financial controls.</li><li>Excellent communication and stakeholder management skills.</li><li>High attention to detail with strong organisational abilities.</li><li>Strong Excel and finance systems experience.</li><li>A proactive, solutions-focused approach with a continuous improvement mindset.</li><li>Experience working within a high-volume finance environment.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £38,000-£40,000</li><li>A supportive and collaborative finance team</li><li>Ongoing training and development</li><li>Genuine career progression opportunities</li><li>Comprehensive employee benefits package</li><li>The opportunity to play a key role within a growing organisation undergoing continuous improvement and transformation</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uMDIxNTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-05T08:07:57Z

Senior Finance Manager

Colne, Lancashire
remote
Permanent
65000 - 75000 GBP / Yearly
Senior Finance ManagerLocation: East Lancashire (Hybrid - 3 days office based)Salary: £65,000 - £75,000 + BenefitsThe OpportunityRobert Half is partnering with a high-growth, private equity-backed business to recruit a Senior Finance Manager based in East Lancashire. This is an exciting opportunity to join a commercially driven organisation that is investing heavily in its finance function as part of its next phase of growth. Working closely with the Group Finance Director and CFO, you will take ownership of the finance function for a significant trading division, playing a key role in strengthening financial reporting, improving controls and supporting operational decision-making.This is an ideal opportunity for an ambitious finance professional looking to step into a broad leadership role with genuine progression towards Financial Controller.The RoleReporting directly to the Group Finance Director, you will have responsibility for the day-to-day finance function, ensuring robust financial reporting while partnering with operational stakeholders across the business.Working in a fast-paced, sales-led environment, you'll be responsible for delivering accurate financial information, driving process improvements and supporting the wider leadership team with commercial insight.You'll also work collaboratively with colleagues across multiple UK locations as part of a well-supported Group Finance function.Key Responsibilities<ul><li>Own the end-to-end monthly management accounts process.</li><li>Prepare monthly management accounts, management information and detailed financial commentary.</li><li>Produce flash reporting and month-end reporting packs.</li><li>Complete journals, accruals, prepayments and balance sheet reconciliations.</li><li>Review and authorise supplier payments.</li><li>Oversee payroll processes.</li><li>Manage and support the local finance team while overseeing day-to-day financial operations.</li><li>Act as the primary finance contact for operational stakeholders.</li><li>Deliver meaningful financial analysis to support commercial decision-making.</li><li>Support annual budgeting and periodic forecasting.</li><li>Prepare audit schedules and supporting documentation.</li><li>Develop and enhance financial reporting to meet evolving stakeholder requirements.</li><li>Identify and implement improvements to financial controls, reporting and processes.</li><li>Build strong relationships with finance teams across multiple UK locations.</li></ul>About YouWe're looking for a commercially minded finance professional who enjoys working in a dynamic, fast-paced environment.You'll be confident communicating with senior stakeholders, capable of influencing strong personalities and comfortable balancing operational support with robust financial control.You'll ideally have:<ul><li>QBE or Qualified ACA, ACCA or CIMA</li><li>Strong experience producing end-to-end management accounts.</li><li>Excellent month-end reporting experience.</li><li>Experience preparing journals and balance sheet reconciliations.</li><li>Budgeting and forecasting experience.</li><li>Strong Excel skills</li><li>Experience using Sage Intacct or a comparable ERP system.</li><li>Previous team leadership or supervisory experience.</li><li>Excellent communication and stakeholder management skills.</li><li>A proactive, positive and hands-on approach.</li></ul>What's on Offer<ul><li>£65,000 - £75,000 salary.</li><li>Hybrid working (3 days per week on site).</li><li>25 days annual leave plus Christmas shutdown.</li><li>Free onsite parking.</li><li>Exposure to an experienced executive leadership team.</li><li>Genuine opportunity to influence finance transformation.</li><li>Clear progression towards Financial Controller.</li><li>Supportive and collaborative Group Finance environment.</li></ul>This is an outstanding opportunity for an ambitious finance professional to join a growing organisation where they can make a genuine impact while developing their career within a business undergoing significant investment and transformation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjUxNDQxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-07T11:27:16Z

Head of Customer Service

City of London, London
remote
Permanent
70000 - 100000 GBP / Yearly
Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer ServiceTheir platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America and the Middle East. Backed by tier-1 venture investors and angels from some of the best-known names in fintech, and are scaling fast. This is a genuinely high-impact environment for someone who wants to build.They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale as the business grows.The roleReporting to the Head of Operations, you will lead the Customer Service function and be the internal voice of the customer, holding the wider business to a high standard. This is a hands-on leadership role at the intersection of operations, customer experience and process design.What you will do<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead, coach and develop the Customer Service team, scaling across markets and time zones</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Be the internal champion of customers, translating recurring pain points into prioritised asks for compliance, sales, product and engineering, and driving them to resolution</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer service KPIs end to end</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Define what good looks like across written communication, tone, clarity and resolution quality</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Act as the escalation point for the most sensitive customer situations</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Lead the selection, implementation and roll-out of customer service tooling</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Drive automation and process improvement so the function scales without proportionally scaling headcount</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Build the dashboards and reporting that give leadership visibility on customer service health</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Own customer FAQs, internal playbooks and customer-facing documentation</li></ul>What they are looking for<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">7+ years in customer service, operations or client-facing roles in startups, ideally in a WhatsApp-heavy environment</li><li class="font-claude-response-body whitespace-normal break-words pl-2">B2B customer service experience</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A track record of managing and developing teams, and of designing and improving CS processes, SLAs and tooling at scale</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience implementing or migrating CS tooling (for example Zendesk, Intercom or HubSpot Service)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Fluent French and English, both spoken and written</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A strong analytical mindset, comfortable using data to diagnose problems and measure impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hunger for a high-paced, rapidly growing environment with broad exposure and autonomy</li></ul><ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Previous experience at a VC-backed startup or top-tier consultancy</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Familiarity with payments, compliance or cross-border financial flows</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfort using AI tools to work faster and smarter</li></ul>The details<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Competitive salary, plus share options and benefits</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hybrid: at least three days a week in the office, in London </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/TWFkZWxlaW5lLkJhcm5lcy4wODY4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-14T17:46:33Z

Senior Business Controller

Stevenage, Hertfordshire
remote
Permanent
80000 - 90000 GBP / Yearly
Job Title: Senior Business Controller Location: Stevenage (Hybrid) Salary: £80,000 - £90,000 Type: Full-timeOverview An exclusive opportunity with Robert Half for a Senior Business Controller to join a high-performing finance function. This role offers strong business partnering exposure, leadership responsibility, and involvement in strategic financial decision-making within a project-driven environment.We need someone who can work a couple of days a week from the Stevenage office alongside the Project Managers. You'll have proven project experience, ideally within a complex engineering, manufacturing or technical environment, and a strong understanding of work package management. This role involves coordinating and managing multiple interdependent work packages or smaller projects that sit within a larger, complex programme, ensuring deliverables, timelines, risks and dependencies are effectively managed across the wider project.Key Responsibilities<ul data-spread="false"><li>Lead, support, and develop the controlling team to deliver effective business partnering across the organisation.</li><li>Ensure all internal and external reporting requirements are delivered accurately and on time (month-end, half-year, and year-end).</li><li>Manage financial planning cycles and quarterly forecasting processes.</li><li>Partner with Project Managers, coordinating and leading monthly project reviews.</li><li>Analyse financial data to identify trends, variances, and opportunities for improvement.</li><li>Monitor and control project expenditure to ensure alignment with approved budgets.</li><li>Assess project revenue using Percentage of Completion (POC) and Time & Materials (T&M) methodologies.</li><li>Reconcile project work-in-progress on a monthly basis.</li><li>Monitor, report, and advise on project and contract status; maintain accurate financial records.</li><li>Prepare and present financial reports to senior management.</li><li>Develop, implement, and maintain financial policies and procedures.</li><li>Support operational teams with contract bid preparation, billing structures, and cost rate analysis.</li><li>Collaborate with cross-functional teams to provide financial insight and support decision-making.</li><li>Ensure compliance with financial regulations and internal standards.</li><li>Conduct financial risk assessments and implement mitigation strategies.</li><li>Support month-end and year-end close processes.</li></ul>Required Qualifications & Skills<ul data-spread="false"><li>Fully qualified (CIMA, ACCA, or equivalent).</li><li>Strong experience in financial management and controlling roles.</li><li>Excellent understanding of financial principles and practices.</li><li>Proficient in financial systems and Microsoft Office (advanced Excel preferred).</li><li>Strong analytical and problem-solving capabilities.</li><li>High attention to detail and accuracy.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to manage multiple priorities and meet tight deadlines.</li></ul>Experience Required<ul data-spread="false"><li>Minimum of 7 years' experience in financial management or a similar role.</li><li>Previous team leadership or supervisory experience preferred.</li><li>Experience with SAP, particularly SAP S/4HANA, is advantageous.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNDIwMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-27T14:36:57Z

Administrator

Bristol, Bristol
remote
Permanent
27000 - 30000 GBP / Yearly
Administrator - Bookings & General Administration Location: Bristol (Office Based - Central Bristol, with Parking) Salary: £27,000-£30,000 DOE + Excellent BenefitsRobert Half is delighted to be partnering with a well-established organisation in central Bristol to recruit an experienced Administrator. This is an excellent opportunity to join a secure, friendly business where you'll enjoy a varied role, genuine flexibility around working hours and the chance to become an integral part of a close-knit administration team.The RoleAs Administrator, you'll play a key role in supporting the day-to-day administrative operations of the business, ensuring information is processed accurately and efficiently while providing administrative support across a range of functions.Working closely with a small internal team, you'll be responsible for managing bookings, maintaining accurate records, coordinating office administration and ensuring day-to-day processes run smoothly.Key responsibilities include:<ul><li>Processing and managing booking information within the internal system</li><li>Updating and amending bookings as required</li><li>Maintaining accurate records and documentation</li><li>Collating staff expenses and submitting them to the accounts team for processing</li><li>Chasing outstanding payments</li><li>Maintaining employee HR records and fleet documentation</li><li>Managing lost property enquiries</li><li>Providing administrative information and reports as required</li><li>Answering incoming telephone calls and supporting general office administration</li><li>Acting as the liaison with external IT support providers to ensure office systems operate effectively</li><li>Organising management meetings and other internal meetings</li><li>Managing hotel accounts for managers and staff</li><li>Supporting general health and safety administration</li></ul>About YouWe're looking for an organised and proactive Administrator with previous experience in a busy administrative role.You'll ideally have:<ul><li>Proven administration experience within a busy office environment</li><li>Excellent organisational skills with strong attention to detail</li><li>The ability to manage multiple priorities and adapt to changing demands</li><li>Confident communication skills, both over the phone and via email</li><li>Strong IT skills and experience using internal systems</li><li>A proactive, team-oriented approach with a willingness to support wider business functions</li></ul>What's on Offer?<ul><li>Salary of £27,000-£30,000 depending on experience</li><li>37.5-hour working week, Monday to Friday</li><li>Flexibility around start and finish times</li><li>Office-based role in central Bristol with on-site parking</li><li>Stable, established organisation with a friendly and supportive team</li><li>A varied position offering long-term career stability</li></ul>If you're an experienced Administrator looking for a varied office-based role within a well-established Bristol business, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuOTUyMDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-07-09T13:24:19Z

Administrator

Swindon, Wiltshire
remote
Permanent
27000 - 28500 GBP / Yearly
Office Administrator (12-Month Fixed-Term Contract)Location: Office-Based Salary: £28,500 per annum Contract: 12-Month Fixed-Term Contract Start Date: ASAPRobert Half are working with a business wo are seeking a highly organised and proactive Office Administrator to join their team on a 12-month fixed-term contract. This is a varied, office-based role combining general administration responsibilities with HR and finance support duties. We are looking for someone who is immediately available and able to start as soon as possible.Key ResponsibilitiesOffice Administration<ul><li>Provide day-to-day administrative support to ensure the smooth running of the office.</li><li>Manage incoming calls, emails and correspondence.</li><li>Maintain accurate records, filing systems and company documentation.</li><li>Order office supplies and liaise with external suppliers and service providers.</li><li>Coordinate meetings, prepare meeting rooms and assist with diary management.</li><li>Support internal teams with general administrative tasks and projects.</li></ul>HR Administration<ul><li>Assist with onboarding and offboarding processes for employees.</li><li>Prepare employment-related documentation, including contracts and offer letters.</li><li>Maintain employee records and ensure data is kept up to date.</li><li>Support recruitment activities, including arranging interviews and communicating with candidates.</li><li>Assist with absence tracking and HR reporting.</li><li>Provide general administrative support to the HR function.</li></ul>Finance Administration<ul><li>Process purchase invoices and maintain accurate financial records.</li><li>Assist with raising sales invoices and monitoring payments.</li><li>Support expense processing and reconciliation.</li><li>Liaise with suppliers regarding invoice queries.</li><li>Assist with month-end administrative tasks and reporting.</li><li>Maintain finance spreadsheets and documentation.</li></ul>About YouThe successful candidate will:<ul><li>Have previous experience in an administrative role, ideally with exposure to HR and finance administration.</li><li>Be highly organised with excellent attention to detail.</li><li>Possess strong communication and interpersonal skills.</li><li>Be proficient in Microsoft Office, particularly Word, Excel and Outlook.</li><li>Be able to manage multiple priorities and work independently.</li><li>Have a professional and proactive approach to work.</li><li>Be immediately available or available at short notice.</li></ul>What We Offer<ul><li>Salary of £28,500 per annum.</li><li>A varied and engaging role with exposure to multiple business functions.</li><li>Supportive and collaborative working environment.</li><li>Immediate start opportunity.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjMxNjEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-24T09:47:56Z

Order-to-Cash Business Process Owner

Manchester, Greater Manchester
remote
Temporary
400 - 450 GBP / Daily
Business Process Owner (Order to Cash) - NetSuite ERP Implementation - 9 months possible extensionFixed-Term Contract | Competitive Salary + BenefitsAre you an experienced Order to Cash professional with strong NetSuite expertise and a passion for improving business processes?We're partnering with a leading UK organisation embarking on a major NetSuite ERP transformation. This is a unique opportunity to play a pivotal role in shaping the future operating model, acting as the business lead for the Order to Cash (O2C) workstream throughout the implementation.As the Business Process Owner, you'll be the key decision-maker for your function, ensuring the solution is designed, tested and delivered in line with business requirements while driving user adoption and operational excellence.<h2>The Role</h2>Working closely with the Programme Director, implementation partner and cross-functional stakeholders, you will take ownership of the end-to-end Order to Cash process, from solution design through to go-live and post-implementation support.Key responsibilities will include:<ul><li>Acting as the business owner for the end-to-end Order to Cash process, including sales orders, invoicing, accounts receivable, credit control and cash collection.</li><li>Representing the business during workshops, providing functional expertise and approving key design decisions.</li><li>Defining business requirements and helping shape future-state processes and ways of working.</li><li>Leading process mapping, reviewing documentation and ensuring solutions meet operational needs.</li><li>Owning data migration activities for the O2C function, including validation, reconciliation and data quality.</li><li>Supporting system testing, writing and executing test scripts, managing defects and approving business readiness.</li><li>Identifying training requirements, supporting user adoption and acting as the functional SME throughout the programme.</li><li>Defining reporting requirements and key performance indicators to support operational performance.</li><li>Supporting cutover, go-live and hypercare, ensuring a smooth transition into the new ERP environment.</li><li>Championing change across the business and driving engagement with new processes.</li></ul><h2>About You</h2>We're looking for someone who combines strong operational knowledge with ERP implementation experience and can confidently influence stakeholders at all levels.You'll ideally have:<ul><li>Proven hands-on experience using NetSuite within an Order to Cash environment.</li><li>Excellent knowledge of the full O2C lifecycle, including invoicing, accounts receivable, cash allocation, collections and credit management.</li><li>Previous involvement in ERP implementation or large-scale systems transformation projects.</li><li>The confidence to make business decisions and represent your function throughout the programme.</li><li>Experience supporting process improvement, testing, data migration and user training.</li><li>Strong stakeholder management skills with the ability to work across finance, operations and technology teams.</li><li>Excellent organisational skills with the ability to manage multiple priorities in a fast-paced project environment.</li></ul><h3>Desirable</h3><ul><li>End-to-end NetSuite implementation experience.</li><li>Experience supporting data migration and governance activities.</li><li>Previous experience delivering end-user training.</li></ul><h2>What's on Offer</h2>This is an outstanding opportunity to play a leading role in a business-critical ERP transformation, influencing how a successful organisation operates for years to come. You'll work alongside senior stakeholders and implementation specialists, gaining exposure to a high-profile change programme while making a lasting impact.If you have the NetSuite expertise, business process knowledge and collaborative approach to drive a successful ERP implementation, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjUyODc1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-03T08:54:19Z

Administrator

Staffordshire, Staffordshire
remote
Temporary
14 - 15 GBP / Hourly
<h2>Interim Administrator</h2>Location: Lichfield (onsite) Duration: 3-6 months <h3>Overview</h3>An established organisation based in Lichfield is seeking an experienced Interim Administrator to support day-to-day operations during a busy period. This is a hands-on role requiring strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.<h3>Key Responsibilities</h3><ul><li>Provide comprehensive administrative support across the business</li><li>Manage inboxes, diaries, and meeting coordination for key stakeholders</li><li>Maintain and update internal systems, databases, and documentation</li><li>Process and track documentation ensuring accuracy and compliance</li><li>Liaise with internal teams and external stakeholders to support workflow</li><li>Assist with reporting, data entry, and basic analysis where required</li><li>Support ad hoc projects and process improvements</li></ul><h3>Skills & Experience</h3><ul><li>Proven experience in an administrative or office support role</li><li>Strong organisational and time management skills</li><li>High attention to detail with accurate data entry capability</li><li>Confident communicator with the ability to engage stakeholders at all levels</li><li>Proficient in Microsoft Office (Excel, Word, Outlook)</li><li>Ability to work independently and quickly get up to speed</li></ul><h3>Desirable</h3><ul><li>Experience working in a fast-paced or project-driven environment</li><li>Exposure to finance, HR, or operations teams</li><li>Experience using CRM or ERP systems</li></ul><h3>Additional Information</h3><ul><li>Immediate or short-notice availability preferred</li><li>Flexible working options may be available depending on the business</li><li>Ideal for a proactive individual who can add value quickly with minimal supervision</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmF5LkJob2phbmkuMDk0NTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-26T09:13:32Z

Administrator - Part Time.

Swindon, Wiltshire
remote
Temporary
23500 - 24500 GBP / Yearly
Robert Half are recruiting for a Part Time Administrator - 28 hours per week for a Swindon based business.6 months contract.4 days per week , Tuesday to Friday, this role will be to support a team with Data Input.If you are looking for reduced hours, or part time work, this role is open on a 4 day a week basis.Ideally you will be comfortable with Data, and enjoy a process driven job. Hybrid working pattern, with the office having free parking.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RGF2aWQuQmVsc2hlci42MDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-06-30T15:34:10Z