8 results for Marketing And Insights Manager in Abingdon, Oxfordshire

Marketing Manager

Watford, Hertfordshire
remote
Permanent
20 - 25 GBP / Hourly
We are looking for an experienced and hands-on Marketing Manager to deliver a broad range of B2B marketing activity across content, digital, PR, campaigns, events and stakeholder communications within a technical environment.This is a practical, delivery-focused role suited to someone who can manage multiple projects, create engaging content and work closely with internal teams, senior stakeholders and external agencies.This role is a hybrid, full-time contract role based in Watford. <h3 data-section-id="164ueu3" data-start="555" data-end="579">Marketing Manager Key Responsibilities:</h3><ul data-end="1118" data-start="580"><li data-end="634" data-section-id="bgdmot" data-start="580">Manage social media activity, particularly LinkedIn.</li><li data-end="703" data-start="635" data-section-id="k039gh">Create and coordinate content across digital, email and campaigns.</li><li data-end="776" data-start="704" data-section-id="dj3st1">Draft website copy, newsletters, case studies and marketing materials.</li><li data-section-id="he3kvm" data-start="777" data-end="854">Produce sales collateral including brochures, presentations and one-pagers.</li><li data-end="946" data-section-id="1qo69ju" data-start="855">Support PR activity including press releases, media opportunities and thought leadership.</li><li data-end="1015" data-start="947" data-section-id="1xcv603">Coordinate marketing support for events, webinars and exhibitions.</li><li data-start="1016" data-section-id="wwohaf" data-end="1057">Manage agencies and external suppliers.</li><li data-end="1118" data-section-id="160qv5m" data-start="1058">Maintain marketing plans, content calendars and reporting.</li></ul><h3 data-end="1133" data-start="1120" data-section-id="hodw2w">Ideal Marketing Manager Profile: </h3><ul data-start="1134" data-end="1625"><li data-end="1207" data-start="1134" data-section-id="94ud57">Experience in a hands-on B2B marketing, communications or content role.</li><li data-start="1208" data-section-id="t6zw9k" data-end="1295">Strong writing and editing skills with the ability to simplify technical information.</li><li data-end="1377" data-section-id="j4itb8" data-start="1296">Experience across social media, email marketing, website content and campaigns.</li><li data-end="1447" data-section-id="kbhl1n" data-start="1378">Comfortable working with senior stakeholders and technical experts.</li><li data-end="1527" data-start="1448" data-section-id="1lub4id">Strong organisational skills with the ability to manage multiple workstreams.</li><li data-end="1625" data-section-id="sq5ewq" data-start="1528">Experience within a technical, professional services or regulated sector would be advantageous.</li><li data-end="1625" data-section-id="sq5ewq" data-start="1528">Ability to commute to Watford </li></ul>This is an excellent opportunity for a proactive marketer who enjoys combining content, communications and campaign delivery in a fast-paced B2B environment.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTY3MzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-20T14:46:05Z

Growth Marketing Manager

Windlesham, Surrey
remote
Permanent
50000 - 55000 GBP / Yearly
Growth Marketing Manager - B2B Services | Surrey (Hybrid, Own Transport Required)The CompanyA well-established, multi-brand B2B services business operating across a range of sectors in the UK. The business has a strong commercial foundation and is now investing seriously in marketing as a growth driver - building out its demand generation capability, CRM infrastructure, and pipeline marketing function from scratch.The RoleThis is a hands-on, commercially focused marketing hire. You will own demand generation end-to-end - from outbound sequencing and ABM to inbound conversion and lifecycle nurture. You will work closely with sales and service line leadership to build pipeline, track marketing's contribution to revenue, and establish the systems and processes that underpin scalable growth.Key responsibilities include:<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Building and running outbound programmes (Apollo.io or similar) to generate qualified pipeline</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Designing and executing ABM campaigns across priority accounts and verticals</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Managing LinkedIn demand gen - organic content, paid amplification, Sales Navigator integration</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Establishing CRM workflows, lead scoring, and marketing automation (Microsoft Dynamics)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Owning the full buyer journey from awareness through to conversion and retention</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Supporting sales with sector-specific toolkits, proposals, and campaign assets</li></ul>What We're Looking For<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="font-claude-response-body whitespace-normal break-words pl-2">Proven B2B demand generation experience - this is the non-negotiable</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Hands-on ABM capability, ideally across tiered account strategies</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable with outbound tooling and marketing automation platforms</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with or strong working knowledge of Microsoft Dynamics advantageous</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Data-driven approach with the ability to build attribution models and report on pipeline impact</li><li class="font-claude-response-body whitespace-normal break-words pl-2">A self-starter who can operate without a large team and build as well as run</li></ul>Why It's Worth ConsideringA genuine greenfield opportunity to build a demand gen function with real commercial backing. The business has strong market position and an established customer base - the infrastructure to do the job properly is being invested in now. For the right candidate, this is a chance to own something meaningful and have your impact directly visible in the numbers.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uNjI3NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T11:08:11Z

Sales Manager

City of London, London
remote
Permanent
- 50000 GBP / Yearly
Sales Manager - West London (TW9) | Up to £50,000 base + bonus + commission | Full-time, office-based 5 days a weekThe CompanyA well-established and growing specialist consultancy, recognised for its deep sector expertise and strong international client base, is looking to hire a Sales Manager to join its commercial team. The business works with clients across the UK, Middle East and North Africa, and USA, delivering high-value software solutions, training, and consultancy services. This is a confidential search.The RoleThis is a newly created position reporting directly into the Sales Director. The role is primarily account management in nature - broadly a 70/30 split between managing existing relationships and developing new business - and you'll be supported by two sales administrators (one UK-based, one in Dubai). It's a relationship-led environment: no weekly KPI reviews or rigid activity targets, but performance is recognised and rewarded through a competitive bonus and commission structure.Key Responsibilities<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Manage and grow a portfolio of key accounts across the UK, MENA, and USA, serving as the primary point of contact and building long-term relationships</li><li class="whitespace-normal break-words pl-2">Attend client meetings in person and via Teams, with travel to the Middle East, USA, and across the UK</li><li class="whitespace-normal break-words pl-2">Represent the business at conferences, industry events, and quarterly client events per territory</li><li class="whitespace-normal break-words pl-2">Develop and deliver presentations and proposals tailored to client needs</li><li class="whitespace-normal break-words pl-2">Identify and pursue upsell and cross-sell opportunities within existing accounts (additional licences, training, consultancy services)</li><li class="whitespace-normal break-words pl-2">Progress new business development activity as the role matures</li><li class="whitespace-normal break-words pl-2">Get to grips with the company's software portfolio and licences - no technical background required, but commercial curiosity is essential</li><li class="whitespace-normal break-words pl-2">Manage inbox and pipeline with the support of the sales admin team</li><li class="whitespace-normal break-words pl-2">Report on sales activity, pipeline, and performance to senior management</li></ul>What They're Looking For<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">2-5 years of experience in a client-facing sales or account management role - B2B preferred</li><li class="whitespace-normal break-words pl-2">Confident communicator, comfortable presenting and meeting clients face-to-face</li><li class="whitespace-normal break-words pl-2">Presentable, self-motivated, and able to work independently</li><li class="whitespace-normal break-words pl-2">Experience in both account management and new business development is ideal; strong account managers looking to develop their BD skills will also be considered</li><li class="whitespace-normal break-words pl-2">Events and conference experience is a plus</li><li class="whitespace-normal break-words pl-2">European language skills are advantageous</li></ul>Package<ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"><li class="whitespace-normal break-words pl-2">Base salary up to £50,000 depending on experience</li><li class="whitespace-normal break-words pl-2">Annual performance-related bonus up to 20% of base salary, with a mid-year review</li><li class="whitespace-normal break-words pl-2">Commission structure on new business</li><li class="whitespace-normal break-words pl-2">5 days per week in the West London (TW9) office</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uOTEzMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-22T08:56:14Z

Junior Brand Manager

Chiswick, London
remote
Temporary
180 - 220 GBP / Daily
JUNIOR BRAND MANAGER - UP TO £220/DAY - CHISWICK - HYBRID - 3 MONTHS Robert Half are thrilled to be working with a global organisation with their search for a temporary Junior Brand Manager, offering hybrid working and up to £220/day! Want to spend your summer working across some of the UK's most recognised water brands while gaining hands-on experience in brand marketing, social media, digital content, and major sporting activations? This is an exciting opportunity to join the team during one of the busiest and most exciting periods of the year - including support around Wimbledon activations and high-profile summer campaigns. Key Details: <ul><li>Job Title: Junior Branding Manager </li><li>Day rate: Up to £220/day (via umbrella company) </li><li>Start date: ASAP </li><li>Contract Length: 3 months </li><li>Location: Chiswick </li><li>Working pattern: Hybrid - 2 days onsite, 3 days remote</li></ul>Responsibilities: <ul><li data-end="865" data-start="828">Owning and updating website content.</li><li data-end="927" data-start="866">Managing digital commerce content across retailer platforms.</li><li data-end="1009" data-start="928">Supporting the creation of retailer and internal presentations using PowerPoint.</li><li data-start="1010" data-end="1079">Supporting Wimbledon activation execution and post-event evaluation.</li><li data-start="1080" data-end="1174">Leading social media activity including strategy, implementation and content creation.</li><li data-start="1175" data-end="1227">Assisting with artwork amends and creative updates.</li><li data-start="1228" data-end="1307">Supporting performance reporting through data analysis and insight generation.</li><li data-end="1402" data-start="1308">Providing hands-on support across multiple live marketing projects during peak summer season.</li></ul>Requirements: <ul><li data-end="1630" data-start="1575">Strong communication and relationship-building skills.</li><li data-end="1703" data-start="1631">Excellent attention to detail across presentations, emails and content.</li><li data-end="1778" data-start="1704">The ability to manage multiple tasks, deadlines and trackers effectively.</li><li data-start="1779" data-end="1856">Confidence working cross-functionally with different teams and stakeholders.</li><li data-start="1857" data-end="1913">Familiarity with PowerPoint and social media platforms.</li><li data-end="1913" data-start="1857">FMCG experience desirable. </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzgzMzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-15T12:46:50Z

Content Marketer

Oxford, Oxfordshire
remote
Permanent
28000 - 30000 GBP / Yearly
Content Marketer | Oxford (Hybrid) | Permanent £28,000 - £30,000 DOERobert Half are working with a growing marketing-focused business based near Oxford who are looking to recruit a Content Marketer to join their creative and collaborative team.This is an excellent opportunity for a talented content professional who enjoys creating engaging written and multimedia content across a variety of channels. The role is primarily home-based, although candidates must be located within a commutable distance of Oxford. Regular office attendance will be required during the probation period, with additional on-site presence thereafter based on business requirements.The position will support the delivery of content marketing activities across a diverse client portfolio, working closely with internal stakeholders to plan, create and optimise content that drives engagement and supports wider marketing objectives.The role would suit someone with excellent writing skills, strong attention to detail and a passion for creating content that resonates with target audiences. There is plenty of opportunity to develop skills across content strategy, SEO, analytics and multimedia content creation.Key Responsibilities<ul><li>Research industry topics, market trends and audience insights using a variety of sources * Create engaging content including blogs, articles, website copy, product and service descriptions, email campaigns and social media content * Assist with the planning, creation and delivery of video and multimedia content * Support wider marketing campaigns through the development of high-quality written content * Proofread, edit and optimise content to ensure consistency, accuracy and brand alignment * Adapt and improve existing content to enhance readability and performance * Create compelling headlines and copy that engage target audiences * Work with stakeholders to understand content requirements and objectives * Contribute to content planning and the development of content strategies * Identify content gaps and recommend new content opportunities * Analyse content performance and suggest improvements based on insights and analytics * Support the creation and maintenance of brand voice and content guidelines * Ensure projects are delivered to agreed deadlines and performance targets</li></ul>Person Specification<ul><li>A strong writer with excellent attention to detail and a passion for content creation * Strong research skills with the ability to gather information from multiple sources * Excellent communication and stakeholder management skills * Highly organised with the ability to manage multiple projects simultaneously * A proactive and creative approach to problem-solving * Ability to work independently within a remote environment * Comfortable working to deadlines and performance objectives * Enthusiastic about learning new skills and keeping up with marketing trends</li></ul>Skills & Experience<ul><li>Previous experience in a content marketing, content writing, copywriting or similar role * Demonstrable examples of written content such as blogs, articles or website copy * Strong Microsoft Office skills * Experience creating content for digital marketing channels * Understanding of SEO principles and content optimisation would be advantageous * Knowledge of content management systems (CMS) would be beneficial * Experience using analytics tools to measure content performance would be advantageous * Understanding of AI tools and their application within marketing would be beneficial * Basic HTML or web publishing knowledge would be advantageous * Degree in Marketing, English, Journalism or a related discipline would be desirable but not essential</li></ul>Package & Benefits<ul><li>Salary: £28,000 - £30,000 depending on experience * Primarily home-based role with flexibility * Oxfordshire-based business with office attendance required during probation and as business needs require thereafter * Opportunity to work across a varied client portfolio * Supportive and collaborative team environment * Ongoing learning and development opportunities * Permanent position with scope for long-term career progression</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTU5OTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T17:51:48Z

Head of Product

Marlborough, Wiltshire
remote
Permanent
55000 - 65000 GBP / Yearly
Head of Product | Wiltshire | PermanentUp to circa £65,000 DOE | Site Based with Regular Travel | Robert Half are delighted to be partnering with a highly regarded luxury interiors and homewares business to recruit a Head of Product.This is an exciting opportunity for an experienced product professional to take ownership of a diverse and design-led product portfolio within a growing business renowned for quality, craftsmanship and exceptional customer experience.Reporting directly to the Managing Director, the successful candidate will play a key role in shaping product strategy, developing supplier partnerships and driving commercial performance across multiple product categories. The position offers significant visibility within the organisation and the opportunity to influence future product direction as the business continues to evolve.The RoleThis is a broad and varied leadership role, combining strategic product planning, supplier management and commercial responsibility.Working closely with senior stakeholders across the business, you will ensure product decisions are driven by customer demand, market opportunities and commercial performance, while maintaining the high standards of quality and craftsmanship the brand is known for.Key responsibilities include:<ul><li>Developing and implementing product strategies across a range of premium product categories</li><li>Identifying opportunities for new product development, range extensions and business growth</li><li>Using sales performance, customer feedback and market trends to inform product decisions</li><li>Building and managing strong relationships with UK and international suppliers, manufacturers and artisan partners</li><li>Negotiating commercial agreements and driving value throughout the supply chain</li><li>Managing product profitability, pricing strategies and margin performance</li><li>Working closely with finance and leadership teams on budgeting, forecasting and commercial planning</li><li>Leading and developing a small product team, providing guidance, coaching and support</li><li>Collaborating with sales, marketing and operational teams to ensure successful product launches and product availability</li><li>Maintaining high standards of product quality and driving continuous improvement across product processes</li></ul>About YouWe're looking for a commercially minded product leader who thrives in a creative, design-led environment.You may currently be operating as a Head of Product, Senior Product Manager, Product Lead or Category Manager and be looking for an opportunity where you can take on broader ownership and have a direct influence on business performance.You'll bring:<ul><li>Proven experience within Product Management, Category Management or Product Leadership roles</li><li>Experience working within luxury homewares, interiors, furniture, lifestyle, fashion or another premium consumer sector</li><li>Strong supplier management and commercial negotiation experience</li><li>Excellent commercial awareness, including pricing, margin management and budgeting</li><li>Experience leading, mentoring or developing team members</li><li>Strong stakeholder management and communication skills</li><li>A genuine appreciation for quality, craftsmanship and product excellence</li></ul>What's on Offer<ul><li>Salary up to circa £65,000 depending on experience</li><li>Site-based role in Wiltshire with regular travel</li><li>Private Medical Insurance</li><li>Opportunity to join a respected and growing premium brand</li><li>High levels of autonomy and visibility within the business</li><li>Genuine opportunity to influence product strategy and future growth</li></ul>This is an excellent opportunity for an ambitious product professional to join a successful and highly respected business, where they can combine commercial leadership with a passion for exceptional products and craftsmanship. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjkxODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-05T11:03:39Z

Key Account Director

Weybridge, Surrey
remote
Permanent
110000 - 125000 GBP / Yearly
KEY ACCOUNT DIRECTOR - ONSITE - WEYBRIDGE - UP TO £125k + BONUS + CAR Robert Half are thrilled to be working with a long-standing client in their search for a permanent Key Account Director, offering up to £125,000 + 10% bonus + car! This is a pivotal leadership role overseeing the delivery of Technical Services, Projects, Soft FM, Catering, Security, and Workplace Services across multiple sites. You'll be responsible for building long-term client partnerships, driving operational performance, and leading a high-performing team to deliver exceptional service standards, compliance, and commercial success.Key Details: <ul><li>Job Title: Key Account Director </li><li>Salary: £110k - £125k, DOE, + 10% bonus + car </li><li>Location: Weybridge</li><li>Working pattern: Full-time, 4 days onsite, 1 day remote </li></ul>Responsibilities: <ul><li data-end="1012" data-start="924">Leading the overall strategic direction and operational performance of a major account.</li><li data-end="1096" data-start="1013">Managing senior client relationships and ensuring excellent customer satisfaction.</li><li data-start="1097" data-end="1158">Driving service delivery across hard and soft FM operations.</li><li data-end="1241" data-start="1159">Taking ownership of budget management, profitability, and commercial performance.</li><li data-start="1242" data-end="1310">Leading technical compliance and health & safety across the estate.</li><li data-end="1376" data-start="1311">Overseeing major infrastructure and project delivery programmes.</li><li data-start="1377" data-end="1464">Developing and implementing operational procedures for complex technical environments.</li><li data-start="1465" data-end="1553">Managing subcontractors, suppliers, and procurement relationships to ensure best value.</li><li data-start="1554" data-end="1625">Building, developing, and mentoring high-performing operational teams.</li><li data-end="1701" data-start="1626">Ensuring KPI delivery, continuous improvement, and operational resilience.</li></ul>Requirements: <ul><li data-end="1820" data-start="1731">Proven senior leadership experience within Facilities Management or integrated services.</li><li data-start="1821" data-end="1870">Strong commercial and P&L management experience.</li><li data-end="1932" data-start="1871">Experience managing large, complex, multi-service contracts.</li><li data-start="1933" data-end="1998">Excellent stakeholder management and client relationship skills.</li><li data-start="1999" data-end="2083">Strong understanding of technical compliance, operational risk, and HSEQ standards.</li><li data-start="2084" data-end="2170">Experience within critical, technical, or regulated environments is highly desirable.</li><li data-start="2171" data-end="2244">A strategic thinker with a collaborative and solutions-focused approach.</li><li data-end="2327" data-start="2245">Strong people leadership skills with experience developing high-performing teams.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNzcyNTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-29T16:12:35Z

Customer Success Executive

Southampton, Hampshire
remote
Permanent
28000 - 33000 GBP / Yearly
Customer Service Representative - Southampton - Onsite - £28k + OTE + bonus - PermanentRobert Half are thrilled to be working with a market-leading organisation in their search for a permanent, full-time Customer Service Representative offering £28k + OTE + bonus!This is an excellent opportunity for someone with experience in Customer Success, Account Management, Customer Support or a similar client-facing role who enjoys working closely with customers to drive engagement, retention and long-term success.You'll act as a key point of contact for customers, helping them maximise the value of the company's software products while ensuring a positive customer experience throughout the customer lifecycle.Key Details:<ul><li>Job Title: Customer Service Executive</li><li>Salary: £28k basic + £5k OTE + discretionary company bonus</li><li>Location: Southampton</li><li>Working pattern: Full-time, onsite (with flexibility)</li><li>Free parking onsite</li></ul>Responsibilities:<ul><li>Build and maintain strong relationships with customers.</li><li>Support customer onboarding and ongoing engagement.</li><li>Monitor customer usage and identify opportunities to improve adoption.</li><li>Proactively contact customers to drive retention and reduce churn.</li><li>Assist with customer renewals and account growth opportunities.</li><li>Work with internal teams to resolve customer issues and improve satisfaction.</li><li>Maintain accurate customer records within CRM systems.</li><li>Gather customer feedback and share insights with internal stakeholders.</li></ul>Requirements:<ul><li>Experience in Customer Success, Account Management, Customer Support or a similar customer-facing role.</li><li>Strong relationship-building and communication skills.</li><li>A customer-focused mindset with a passion for delivering excellent service.</li><li>Experience using CRM systems and managing customer interactions.</li><li>Good organisational skills and attention to detail.</li><li>The confidence to work proactively and build relationships at all levels.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzY2MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-18T11:19:10Z