<h2 data-start="106" data-section-id="ny3asb" data-end="134"><strong data-start="109" data-end="132">Customer Accountant</strong></h2><p data-start="135" data-end="181">Edinburgh (Hybrid)</p><p data-end="340" data-start="183">We are currently partnering with a growing and well-established business in Edinburgh that's looking to appoint a Customer Accountant to join their team.</p><p data-end="535" data-start="342">This is an excellent opportunity for someone with a background in accounting or bookkeeping who enjoys working closely with people and is looking to step into a more client-facing, varied role.</p><h2 data-start="542" data-end="557" data-section-id="1hl1yo8"><strong data-start="545" data-end="557">The Role</strong></h2><p data-end="752" data-start="559">You'll be joining a collaborative and supportive team, using your finance knowledge to deliver a high level of service to customers while helping them navigate accounting processes and systems.</p><p data-end="923" data-start="754">This role offers a strong mix of finance, problem-solving and customer interaction, making it ideal for someone who enjoys working beyond purely transactional tasks.</p><h3 data-start="925" data-section-id="qrkig1" data-end="954"><strong data-end="954" data-start="929">Key responsibilities:</strong></h3><ul data-start="955" data-end="1541"><li data-section-id="1axbs1k" data-end="1047" data-start="955">Acting as the first point of contact for customer queries via phone, email and live chat</li><li data-section-id="14jjr3m" data-end="1145" data-start="1048">Supporting users with queries relating to accounting processes, transactions and system usage</li><li data-start="1146" data-end="1217" data-section-id="14ktll5">Delivering training and guidance to both new and existing customers</li><li data-section-id="1uealb8" data-end="1309" data-start="1218">Proactively reaching out to customers to provide support and improve overall experience</li><li data-start="1310" data-section-id="1dvotor" data-end="1377">Troubleshooting issues and providing clear, practical solutions</li><li data-section-id="13si0tp" data-end="1451" data-start="1378">Assisting internal teams with testing new features and system updates</li><li data-end="1541" data-section-id="1xaz5ip" data-start="1452">Building strong relationships with customers and acting as a trusted point of contact</li></ul><h2 data-end="1564" data-section-id="1owuc8b" data-start="1548"><strong data-start="1551" data-end="1564">About You</strong></h2><p data-end="1689" data-start="1566">To be successful in this role, you'll be someone who combines strong finance knowledge with excellent communication skills.</p><h3 data-start="1691" data-section-id="k6eazr" data-end="1716"><strong data-start="1695" data-end="1716">Key requirements:</strong></h3><ul data-start="1717" data-end="2230"><li data-start="1717" data-section-id="1adh4yd" data-end="1803">2-3+ years' experience in an accounting, bookkeeping or transactional finance role</li><li data-start="1804" data-end="1884" data-section-id="1fw42hd">Exposure to areas such as VAT, payroll processes and general ledger activity</li><li data-end="1964" data-section-id="i7qz95" data-start="1885">A solid understanding of core accounting principles and financial processes</li><li data-end="2057" data-section-id="1v4fau7" data-start="1965">Strong IT skills, with experience using accounting software (e.g. Sage, Xero or similar)</li><li data-start="2058" data-section-id="lhtdws" data-end="2155">Confident communicator, able to explain financial concepts clearly to non-finance individuals</li><li data-section-id="1sqqufj" data-end="2230" data-start="2156">A proactive, solutions-focused mindset with strong attention to detail</li></ul><h2 data-start="2237" data-section-id="gytj7s" data-end="2254"><strong data-end="2254" data-start="2240">Why apply?</strong></h2><ul data-start="2256" data-end="2555"><li data-start="2256" data-end="2333" data-section-id="b8g8ux">Opportunity to move into a more client-facing and varied finance role</li><li data-end="2394" data-section-id="1lrdf8g" data-start="2334">Join a supportive and collaborative team environment</li><li data-start="2395" data-end="2456" data-section-id="tn8fg7">Strong focus on training, development and progression</li><li data-start="2457" data-end="2511" data-section-id="1dm3dvq">Hybrid working model with a good work-life balance</li><li data-end="2555" data-section-id="1i65dym" data-start="2512">Competitive salary and benefits package</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuODk1MzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">