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Financial Services Operations Director in Edmonton, AB

Financial Services Operations Director Job Description

A Financial Services Operations Director is a senior executive responsible for the strategic leadership and oversight of all operational functions within a financial institution. This role drives operational efficiency, scalability, and service excellence across departments like settlements, client services, and reconciliation. The Director ensures robust processes, technological integration, and compliance with regulatory standards. This position demands exceptional leadership, strategic vision, deep operational expertise, and a proven ability to optimize complex workflows. Typically, 12-15+ years of progressive experience in financial services operations, with significant time in senior management, is required. A Bachelor's Degree in Business, Finance, or a related field is essential, with an MBA or relevant industry certifications highly preferred. A profound understanding of Canadian financial market infrastructure and regulatory requirements is paramount.

Typical financial services operations director duties:

Define and execute the strategic vision for all financial services operations.Oversee and optimize operational workflows across various departments.Drive technology adoption and process automation for enhanced efficiency.Ensure strict compliance with Canadian financial regulations and internal policies.Lead, mentor, and develop high-performing operations teams.Manage operational risk and implement effective control frameworks.Oversee budgeting and resource allocation for operational units.Collaborate with executive leadership on strategic planning and business growth initiatives.

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Salary for Financial Services Operations Director in Edmonton, AB
128894 - 170663
Low
128894
The candidate is new to the role or has limited experience and is building necessary skills.
Mid
147600
The candidate has moderate experience in the role, meets most requirements or has equivalent transferrable skills, and may also have relevant certifications.
High
170663
The candidate has extensive experience and advanced skills for the role, and may also have specialized certifications.
Projected salaries for related positions Job title Low Mid High Financial Services Operations Manager 81488 94556 112750 Performance Analyst 67650 76619 87381 Mortgage Underwriter 54581 66369 73288 Loan Administrator 53044 63550 73288 Loan Processor 48688 54069 61756 Client Service Representative 47919 55094 66369 Mortgage Processor 47663 54325 60219 Trader/Sales Assistant 43819 54069 63806

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Our starting salary projections come from a rigorous, multistep process so that our numbers accurately reflect the marketplace. They are based on actual compensation for professionals Robert Half has matched with employers across the country and third-party job posting data from Textkernel that we use to independently validate the salary levels. Starting compensation—pay for someone new to a role—can vary significantly based on a candidate’s skills, experience and certifications, as well as other factors including industry, company size and revenue, and demand for the role. To reflect this variability, we report our salary data in three levels: low, mid and high.