<p>Vacature: <strong>Customer</strong> <strong>Care</strong> <strong>Specialist</strong> (Fulltime of 4/5de) 🚀💻 regio <strong>Tielt</strong></p><p><em>Als Customer Care Specialist ben je het eerste aanspreekpunt voor klanten die gebruikmaken van de softwareoplossingen. Je staat tussen de gebruikers (klanten) en de ontwikkelaars (developers), en fungeert als een brug om ervoor te zorgen dat de software optimaal aansluit bij de behoeften van de klant.</em><br /><br />Ben jij een doorgewinterde professional uit de interimsector, gedreven door service en digitale innovatie? Onze klant zoekt een enthousiaste Customer Care Specialist voor hun software-oplossingen!<br /><br /></p><p><strong>Jouw uitdaging 💼</strong></p><ul><li><span style="text-decoration: underline;">Eerstelijnsupport</span> ("first line helpdesk"): Je biedt dagelijkse ondersteuning aan klanten bij vragen of problemen met de software - deze vragen komen door via een supportticket, sporadisch ook telefonisch. Je analyseert problemen, biedt direct een oplossing of escaleert indien nodig naar de juiste specialist.</li><li><span style="text-decoration: underline;">Klantenopleiding en begeleiding</span>: Je verzorgt trainingen, demo's en duidelijke uitleg over het gebruik van het systeem voor nieuwe klanten, alsook begeleid je gebruikers stap voor stap bij hun eerste kennismaking met de software.</li><li><span style="text-decoration: underline;">Signaleren en coördineren van klantenvragen:</span> je bundelt binnenkomende vragen en problemen van klanten en signaleert terugkerende issues. Hierbij stem je af met het ontwikkelteam (developers) wanneer de vraag te technisch is of een structurele aanpassing vereist. Je draagt zorg voor het aanvullen of updaten van handleidingen en documentatie, zodat veelgestelde vragen preventief worden beantwoord.</li><li><span style="text-decoration: underline;">Software testing</span>: je test nieuwe functionaliteiten en releases in de software, vanuit gebruikersstandpunt (functioneel testen) en je rapporteert bugs of onregelmatigheden aan het ontwikkelteam.</li><li><span style="text-decoration: underline;">Begeleiding bij klantopstart:</span> Je werkt nauw samen met developers en projectmanagers om checklists af te lopen en te verifiëren dat alles correct ingesteld is voor de opstart of migratie van nieuwe klanten.</li></ul><p><strong>Jouw profiel 🙋♂️🙋♀️</strong></p><ul><li>Bachelor of gelijkwaardig door ervaring.</li><li>Eerste ervaring in de interimsector is vereist (je weet hoe het systeem werkt in de praktijk).</li><li>Zeer goede kennis Nederlands, goede kennis Frans 🇳🇱🇫🇷.</li><li>Sterke digitale skills en goede kennis van Excel voor rapportering 💾📊.</li><li>Je bent zelfstandig, organisatorisch sterk en je wil je echt verdiepen in software en processen en bent klaar voor de next step! 🔍.</li></ul><p> </p><p><strong>Wat mag je verwachten? 🎁</strong></p><ul><li>Fulltime of 4/5de functie onmiddellijk met een contract van onbepaalde duur.</li><li>Glijdende werkuren (40u-week).</li><li>20 wettelijke verlofdagen aangevuld met 12 ADV-dagen.</li><li>Thuiswerk: 2 dagen bij voltijds, 1 dag bij 4/5de 🌐🏠.</li><li>Maaltijdcheques, geschenkcheques, hospitalisatie- en groepsverzekering, cafetariaplan.</li></ul><p>Klaar om als Customer Care Specialist een cruciale rol te spelen tussen de klanten en development team? Wil je samen met onze klant software voor de interimsector slimmer maken? Solliciteer snel en kom het verschil maken! 🚦🌟 Vermeld zeker ook het referentienummer 06880-0013349624. </p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi44NTQ2MC4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> is momenteel op zoek naar een <strong>Senior Data Engineer (m/v/x)</strong> voor een bedrijf actief in de <strong>voedingssector</strong>.</p><p>Onze klant is gelegen in de <strong>regio Gent</strong>.</p><p><strong>De verantwoordelijkheden voor deze functie zijn:</strong></p><ul><li>Je ontwerpt en bouwt componenten van de data-architectuur, en werkt hierbij samen met zowel data engineers als system engineers en architecten;</li><li>Je vertaalt complexe datavraagstukken naar werkbare oplossingen, waaronder Power BI-rapporten en AI-modellen;</li><li>Je implementeert ETL-processen en zorgt voor een betrouwbare, kwalitatieve en stabiele data-omgeving;</li><li>Je coördineert de evolutie van het datalandschap in samenwerking met IT-productteams en de data architect;</li><li>Je volgt de laatste technologische ontwikkelingen rond data engineering actief op.</li></ul><p><strong>De vereiste kwalificaties voor deze functie zijn:</strong></p><ul><li>Je beschikt over minstens 5 jaar relevante ervaring als data engineer of soortgelijke rol;</li><li>Je hebt diepgaande expertise in database design, datamodellering en ETL-processen;</li><li>Je bent vertrouwd met Azure Data Factory en hebt bij voorkeur ervaring met Databricks;</li><li>Je hebt grondige kennis van MS SQL en idealiter ook SAP-databases;</li><li>Je kan complexe SQL-query's schrijven en hebt een degelijke kennis van Python;</li><li>Je werkt graag in teamverband en hebt een analytische mindset.</li></ul><p><strong>Het aanbod:</strong></p><ul><li>Je krijgt een boeiende en gevarieerde functie bij een dynamisch bedrijf met familiale roots;</li><li>Je krijgt veel ruimte om te groeien, via interne opleidingen en coaching in een informele en collegiale sfeer;</li><li>Je wordt beloond met een aantrekkelijk loonpakket in lijn met jouw ervaring, aangevuld met extralegale voordelen zoals maaltijdcheques en een bedrijfswagen;</li><li>Je kan rekenen op flexibele werkmogelijkheden, waaronder thuiswerk voor een optimale balans tussen werk en privé;</li><li>Je werkt in een filevrije omgeving waar je maximaal productief kan zijn.</li></ul><p>Bent u geïnteresseerd in deze functie of had u graag meer informatie gewenst? Solliciteer vandaag nog!</p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi43MjU0Mi4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> is currently recruiting a <strong>ERP/CRM Analist</strong> to join a company specialized in <strong>software</strong>.</p><p>Our client is located in <strong>Mechelen</strong>.</p><p>In this position, you will assist with troubleshooting, implementation, and continuous enhancement of solutions while collaborating closely with internal teams. </p><p><strong>Tasks:</strong></p><ul><li>Provide daily support via email and helpdesk platforms to partners for <strong>troubleshooting,</strong> installation assistance, and product configuration;</li><li>Reproduce reported <strong>technical issues</strong> and share findings with the development team for resolution;</li><li><strong>Test</strong> newly developed functionalities to ensure smooth user experiences;</li><li><strong>Create</strong> and maintain helpful documentation for frequently asked questions;</li><li>Act as the <strong>main contact</strong> between the support team and developers to resolve advanced technical cases;</li><li>Help partners <strong>implement solutions</strong> when additional guidance is required;</li><li>Offer <strong>training programs</strong> for both partners and their clients;</li><li>Assist in product translations from English to French. </li></ul><p>This role will require a structured approach and an eagerness to support others while sharing technical expertise in meaningful and practical ways.</p><p>We are looking for someone who is service-minded, enjoys building relationships, and is highly organized in their approach to multiple tasks and priorities within a growing team.</p><p><strong>Profile: </strong></p><ul><li>You possess excellent written and verbal communication skills in <strong>English, Dutch, and French</strong>;</li><li>You have a strong <strong>understanding of financial processes</strong>;</li><li>You are skilled at identifying issues and collaborating on solutions with a development team;</li><li>You are passionate about <strong>testing</strong> new functionalities and maintaining well-documented support resources;</li><li>You excel at gathering and sharing valuable feedback for <strong>product improvement</strong>;</li><li>Experience with Dynamics NAV, Dynamics 365 Business Central, or similar platforms is an advantage but not required;</li><li>You are a natural networker with strong teamwork capabilities.</li></ul><p>Our client fosters a vibrant, culture-focused environment where mutual flexibility, responsibility, and life balance are valued.</p><p><strong>Offer:</strong></p><ul><li>Highly <strong>competitive salary</strong> and <strong>bonus</strong> plan;</li><li>Benefits package, including group insurance and a rewarding pension scheme;</li><li><strong>Company car</strong>;</li><li>On-the-job coaching to ensure a smooth onboarding process;</li><li>Opportunities to participate in professional network events and international company gatherings.</li><li>This role is based in Mechelen with the flexibility to work remotely. A commitment to travel, both domestically and internationally, is required.</li></ul><p>Are you interested in this challenging position? Or would you like to have more information? Apply today!</p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4yNDIzNi4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> is currently recruiting a <strong>Lead IT Infrastructure Engineer.</strong></p><p>Join one of Europe's leading organizations with a global footprint, driving innovative solutions and sustainable strategies. The company operates across a variety of sectors, maintaining a strong dedication to technological advancement and operational excellence.</p><p><span style="text-decoration: underline;">The scope of responsibilities for this job include:</span></p><ul><li>You are the <strong>main point of contact</strong> for infrastructure-related incidents and projects;</li><li>You handle the <strong>installation, configuration</strong>, and upkeep of servers, networks, storage systems, firewalls, Wi-Fi, backups, and IT facility components such as UPS systems, racks, cabling, and cooling infrastructure;</li><li>You oversee daily performance <strong>monitoring of infrastructure</strong>, conduct risk analyses, and implement measures to ensure stability;</li><li>You <strong>develop infrastructure solutions that</strong> comply with enterprise standards while working alongside Automation teams on OT-specific infrastructure needs;</li><li>You collaborate with the HUB-based Senior System Administrator to guarantee high availability, effective disaster recovery, and business continuity;</li><li>You take charge of <strong>infrastructure projects</strong>, including network upgrades, modernizing data centers, and managing hybrid cloud solutions, keeping downtime to a minimum;</li><li>You ensure <strong>documentation</strong> is accurate, maintain comprehensive disaster recovery plans, and contribute to compliance efforts, such as adhering to NIS2 regulations;</li><li>You play a key role in long-term IT planning by creating <strong>multi-year roadmaps</strong>, managing budgets, and supporting data center modernization and consolidation initiatives;</li><li>You work in partnership with Cyber Security, SecOps, and business leaders to maintain security protocols, compliance standards, and reliable IT support.</li></ul><p><span style="text-decoration: underline;">The requested qualifications for this job include:</span></p><ul><li>You hold a bachelor's or master's <strong>degree</strong> in computer science, IT Infrastructure, or equivalent by experience;</li><li>You have a <strong>minimum of 12 years of professional experience</strong> in IT infrastructure management;</li><li>Experience in industrial or OT-heavy environments (chemicals, pharma, manufacturing) is a strong asset;</li><li>You possess <strong>senior-level expertise in Cisco networking</strong>, VMware, enterprise storage, backup systems, and virtualization;</li><li>You have demonstrated proficiency in disaster recovery, high availability, OT infrastructure, and IT facilities such as UPS, racks, and cabling;</li><li>You excel at <strong>independently</strong> <strong>leading</strong> and executing infrastructure projects;</li><li>You <strong>thrive on troubleshooting</strong>, preventive problem-solving, and technical innovation;</li><li>You are comfortable interfacing with technical staff, business managers, and vendors to achieve shared goals;</li><li>Certifications in Cisco, VMware, Microsoft Azure, or equivalent infrastructure expertise are an advantage;</li><li>You are fluent in <strong>Dutch and English</strong>. Knowledge of French adds extra value.</li></ul><p><span style="text-decoration: underline;">What does the company offer?</span></p><ul><li>A <strong>competitive salary</strong> package tailored to your expertise and experience;</li><li>Opportunities for growth, with support from leadership and access to innovative IT solutions;</li><li>Engagement in high-impact, strategic projects within Belgium and across Europe;</li><li>An inclusive workplace culture prioritizing learning, collaboration, and cutting-edge technology. </li></ul><p>Are you interested in this challenging position? Or would you like to have more information? Apply today!</p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi42ODk4Ny4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p><strong>Robert Half</strong> <strong>Talent Solutions</strong> is currently looking for a <strong>Payroll Officer (m/f/x) </strong>for a permanent position based in <strong>Groot-Bijgaarden</strong>.</p><p>Our client is a fast growing company active in the <strong>real estate sector</strong>.</p><p>As <strong>Payroll Officer (m/f/x) </strong>you will be <strong>responsible</strong> for:</p><p><strong>Payroll responsibilities </strong></p><ul><li>You implement salary/benefits administration services and execute the monthly payroll for multiple markets.</li><li>You handle the contacts with the external payroll providers and follow up on the quality, accuracy, and compliance of the services delivered.</li><li>You perform checks on the accuracy of the timesheets for payroll processing.</li><li>You liaise with local HR to resolve any discrepancies promptly.</li><li>You record data for employees, including information like addresses, monthly earnings, absences, dates of and reasons for terminations, etc.</li><li>You classify payroll files electronically.</li><li>You complete all employee related documents in cooperation with local HR teams.</li><li>You enter payroll-related payments directly into the banking software.</li><li>You handle all payroll-related questions/requests from internal and external stakeholders.</li><li>You maintain the payroll interfaces to ensure accurate information for payroll accounting.</li><li>You support the accounting team in their monthly closing activities by providing payroll journal entries.</li><li>You ensure correct and timely payment of all payroll related taxes.</li></ul><p><strong>Reporting responsibilities</strong></p><ul><li>You assume responsibility for effectively recording, maintaining, and reporting human resource information ensuring that human resource files and records are kept confidential and in accordance with legal requirements and company policies and procedures.</li><li>You analyze HR related data and deliver clear reporting.</li><li>You provide payroll reports and other input for the monthly and yearly closing activities of the accounting team while respecting the confidentiality of all individual and personal data.</li><li>You support internal and external audits.</li><li>You suggest improvements to payroll processes or systems to enhance efficiency.</li></ul><p>The required <strong>profile</strong> for the <strong>Payroll Officer (m/f/x) </strong>position:</p><ul><li>A bachelor's degree in payroll, finance or accounting and/or relevant professional experience is mandatory.</li><li>You must have at least 3 years of experience in payroll processing, either with a payroll service provider, with an internal payroll department, or within an accounting department.</li><li>International payroll and split payroll experience are a plus.</li><li>You show a strong interest and affinity with local social legislation and are willing to stay up to date with legislative changes.</li><li>You are fluent in English, both written and verbally and have working knowledge of Dutch and/or French.</li><li>Knowledge of German, Danish or Swedish are considered as a plus.</li><li>You have good working knowledge of Microsoft applications, with a high interest in Excel.</li><li>Knowledge of Dayforce and/or SAP Success Factors is a plus.</li><li>You understand the company strategy and the strategic context of your own work.</li><li>You show flexibility and are open to change.</li><li>You actively seek opportunities for self-development and learning.</li><li>You show awareness of and commitment to business performance targets in your own job.</li><li>You prioritize your tasks and complete work to deadlines</li><li>You are a team player who can also work independently.</li><li>You have a hands-on mentality.</li><li>You possess good administrative and organizational skills.</li><li>You focus on qualitative and timely deliveries.</li><li>You are stress resistant.</li><li>You have an eye for detail to spot and solve payroll inconsistencies</li><li>You demonstrate strong analytical capabilities.</li><li>You safeguard confidential information in line with GDPR regulations.</li><li>You communicate clearly and effectively and are service oriented.</li></ul><p>Interested in this position of<strong> Payroll Officer (m/f/x) </strong>at a young and dynamic company? Apply today.</p><p> </p><p><em>Robert Half BV and Robert Half Project Sourcing BV process the data from applicants that is required to carry out the application process. You can find more information on data protection, in particular on your rights, at <a href="https://www.roberthalf.com/be/en/privacy">https://www.roberthalf.com/be/en/privacy</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZlBlcm0uMTAxMzYuMTA4OTVAcmhpZXVyb3BlLmFwbGl0cmFrLmNvbQ.gif">
<p>For a large<strong> logistics player </strong>in<strong> Antwerp</strong>,<strong> Robert Half</strong> is currently looking for a<strong> Functional Analyst</strong>.</p><p>As a <strong>Functional Analyst</strong> you will support the logistics operations by optimizing business processes and translating operational needs into functional IT solutions.</p><p><strong>As the Functional Analyst:</strong></p><ul><li>You analyze and document logistics processes, including warehousing, transportation, inventory management, and order fulfillment;</li><li>You gather and translate business requirements into functional objectives for systems such as WMS, TMS, and ERP;</li><li>You collaborate with product owners, process developers, and IT teams to design and implement system enhancements and process optimization;</li><li>You support configuration and testing phases for logistics software solutions;</li><li>You facilitate workshops and training sessions to help end-users adopt tools effectively;</li><li>You monitor system performance and provide first-line functional issue support;</li><li>You maintain detailed documentation of requirements, workflows, and system configurations.</li></ul><p><strong>We're looking for someone with:</strong></p><ul><li>A Master's degree or equivalent relevant experience;</li><li>At least two years of experience as a Functional Analyst, ideally in logistics or supply chain contexts;</li><li>Knowledge of logistics tools and systems such as WMS, TMS, and ERP platforms;</li><li>Proficiency in process modeling techniques like BPMN, UML, or similar frameworks;</li><li>Excellent communication skills with the ability to collaborate across technical and non-technical teams;</li><li>Familiarity with Agile or Scrum methodologies is considered a bonus.</li></ul><p><strong>What's in it for you?</strong></p><ul><li>A challenging, varied role within a fast-growing multinational that maintains a flat and no-nonsense corporate culture;</li><li>Opportunities for personal and professional growth within a dynamic, ambitious organization;</li><li>Access to a financially healthy corporate structure that equips you for long-term success.</li></ul><p>Are you interested in this challenging position? Or would you like to have more information? Apply today!</p><p> </p><p><em>Robert Half BV en Robert Half Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren. Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op <a href="https://www.roberthalf.com/be/nl/privacy">https://www.roberthalf.com/be/nl/privacy</a>. </em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi45NTUxMS4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
<p>Pour notre client, Robert Half st actuellement à la recherche d'un <strong>profil IT polyvalent (m/f/x)</strong> pour accompagner sa transformation digitale.</p><p> </p><p>Notre client est une PME active à l'international dans le secteur de la mécanique et de l'usinage.</p><p><strong>Vos responsabilités</strong></p><p>En tant qu'IT Polyvalent (m/f/x), vous serez au cœur des projets numériques de l'entreprise.</p><p>Vos missions incluront :</p><ul><li><strong>Développement & ERP :</strong></li><ul><li>Développement web et ERP (Javascript)</li><li>Automatisation des processus métiers liés à l'usinage et à la production</li></ul><li><strong>Graphisme & Communication digitale :</strong></li><ul><li>Création et retouche graphique (Photoshop, InDesign)</li><li>Gestion et mise à jour du CMS <strong>WordPress</strong></li></ul><li><strong>Gestion de projets :</strong></li><ul><li>Pilotage de petits projets IT</li><li>Coordination avec les équipes internes pour répondre aux besoins métiers</li></ul><li><strong>Innovation :</strong></li><ul><li>Veille technologique et appétence pour l'IA</li><li>Participation à l'amélioration continue des outils digitaux</li></ul><li><strong>Support & Maintenance :</strong></li><ul><li>Assistance technique et formation des utilisateurs</li><li>Garantir la performance et la sécurité des systèmes</li></ul></ul><p><strong>Profil recherché</strong></p><ul><li><strong>Formation & Expérience :</strong></li><ul><li>Background en développement web (Javascript)</li><li>Connaissance des ERP et CMS (WordPress)</li><li>Compétences en graphisme (Photoshop, InDesign)</li></ul><li><strong>Langues :</strong></li><ul><li>Français courant</li><li>Anglais technique</li></ul><li><strong>Soft Skills :</strong></li><ul><li>Proactif(ve), créatif(ve), entreprenant(e)</li><li>À l'écoute des besoins de l'entreprise</li><li>Autonome et didactique</li></ul><li><strong>Intérêts :</strong></li><ul><li>Forte appétence pour l'IA et les nouvelles technologies</li><li>Intérêt pour le monde industriel, l'usinage et la mécanique</li></ul></ul><p><strong>Conditions & Avantages</strong></p><ul><li>CDI - 38h/semaine</li><li>Présentiel à Herstal</li><li>Salaire compétitif</li></ul><p>Intéressé? Postulez dès à présent! </p><p> </p><p><em>Robert Half SRL et Robert Half Project Sourcing SRL traitent les données des candidats qui sont nécessaires pour mener à bien le processus de candidature. Vous trouverez plus d' informations sur la protection des données, en particulier sur vos droits légaux, à <a href="https://www.roberthalf.com/be/fr/vie-privee">https://www.roberthalf.com/be/fr/vie-privee</a>.</em></p><img src="https://counter.adcourier.com/Um9iZXJ0SGFsZi4xNjc2Ny4xMDg5NUByaGlldXJvcGUuYXBsaXRyYWsuY29t.gif">
