<p>Newly created position for a Project Manager who can drive both business initiatives and technology software development projects.</p><p>This is a Financial Services client so any relevant project/sector relevance would also be highly desirable - Internet Banking, Mortgages, Lending, Loan Origination, Credit etc.</p><p> </p><h4>Key Responsibilities</h4><ul><li>Lead the planning and delivery of complex IT projects, particularly core lending system builds or upgrades</li><li>Define project scope, timelines, budgets, and resource plans</li><li>Manage third-party vendors, technology partners, and internal development teams</li><li>Drive agile and/or hybrid delivery methodologies across project lifecycles</li><li>Collaborate with business stakeholders to gather and refine requirements</li><li>Oversee system integrations (e.g. CRM, loan origination, credit decisioning tools)</li><li>Identify, manage, and mitigate project risks and issues</li><li>Ensure governance, reporting, and documentation standards are maintained</li><li>Track progress and provide regular updates to senior leadership</li><li>Support change management and business readiness for system rollout</li></ul><h4> </h4><h4>Skills Required</h4><ul><li>5+ years' experience as an IT Project Manager, ideally within financial services or lending</li><li>Experience delivering system builds, software development or transformation projects (loan origination systems highly regarded)</li><li>Strong understanding of software delivery (APIs, integrations, cloud-based systems)</li><li>Experience working in agile, scrum, or hybrid environments</li><li>Proven ability to manage multiple stakeholders across business and technology</li><li>Strong vendor management experience</li><li>Excellent communication, leadership, and problem-solving skills</li><li>Experience in non-bank lending, fintech, or SME lending environments</li><li>Familiarity with credit systems, underwriting workflows, or payments platforms</li><li>Relevant certifications (e.g. PRINCE2, PMP, Agile/Scrum)</li></ul><p> </p><p>The position is based in Sydney CBD and is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013387422</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjU2NDE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Role</strong></p><p><br /> We are seeking an experienced Business Analyst to join a major software implementation and consolidation program. This role will play a critical part in analysing current systems and processes, defining future-state requirements, and supporting the successful delivery of a new consolidated platform.</p><p> </p><p>Working closely with Project Managers, Developers, and the external software vendor, you will act as the key bridge between business stakeholders and the technical delivery teams. You will ensure requirements are clearly defined, understood, and translated into effective solutions that meet business needs.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyse, and document business and functional requirements across multiple stakeholder groups</li><li>Facilitate workshops and stakeholder interviews to understand current-state processes and identify improvement opportunities</li><li>Translate business needs into clear user stories, functional specifications, and process documentation</li><li>Work closely with Project Managers to support planning, scope management, and delivery milestones</li><li>Collaborate with developers and the vendor to clarify requirements and ensure alignment with the solution design</li><li>Support solution configuration, integration discussions, and data migration activities</li><li>Assist with test planning, user acceptance testing (UAT), and validation of delivered functionality</li><li>Help drive business process standardisation as part of the system consolidation</li><li>Provide ongoing communication and updates to stakeholders throughout the program lifecycle</li></ul><p><strong> </strong></p><p><strong>Key Skills & Experience</strong></p><ul><li>Proven experience as a Business Analyst working on software implementation or transformation programs</li><li>Strong experience gathering and documenting requirements (BRDs, user stories, process maps)</li><li>Experience working in cross-functional project teams including project managers, developers, and external vendors</li><li>Strong stakeholder engagement and facilitation skills</li><li>Experience supporting system consolidation, migration, or large-scale platform implementations</li><li>Familiarity with Agile, Waterfall, or hybrid delivery environments</li><li>Strong analytical thinking and problem-solving capability</li><li>Excellent written and verbal communication skills</li></ul><p><strong> </strong></p><p><strong>Desirable</strong></p><ul><li>Experience with enterprise systems within the Financial Services domain</li><li>Specific expertise around Loan Origination, Credit, Mortgages, Internet banking</li><li>Experience supporting testing, UAT coordination, or change management activities</li></ul><p><strong> </strong></p><p><strong>Why Join Us</strong></p><ul><li>Work on a high-impact transformation program</li><li>Collaborate with experienced project and technology teams</li><li>Opportunity to shape future-state systems and business processes</li><li>Flexible working arrangements</li></ul><p> </p><p>This role is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013399774</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkxMTA5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p>Our client is a well-established global organisation with offices across Australia and internationally. They are committed to supporting their employees' growth and providing a collaborative work environment.<br /> </p><p>They are seeking a strong Level 2 Support Engineer to join their IT team on a 6-month contract with the potential for permanency. This role will cover both BAU and project work, based on-site 5 days a week across their Mascot and Sydney CBD offices.</p><p> </p><p><strong>Your tasks/responsibilities will be:</strong></p><ul><li>Manage the processes of incoming calls to the Service Desk via telephone, e-mail, self-service portal, walk-in, event management, to ensure courteous, timely, and effective resolution of end user issues.</li><li>Coordinate and / or perform hands-on fixes at the desktop level, including installing and upgrading software, installing / deploying hardware, configuring systems and applications.</li><li>Managing Windows and Mac operating systems, Azure Active Directory, Office 365, and networking.</li><li>Provide ongoing development / maintenance of SCCM deployment images and software release packages.</li><li>Take initiative by proposing improvements, workarounds, and solutions.</li></ul><p> </p><p><strong>Experience required:</strong></p><ul><li>Exceptional knowledge and experience with computer hardware, mobile devices (IOS & Android), IP phones, videoconferencing, teleconferencing, printers (office and industrial), time clocks (Kronos), kiosks, and peripherals</li><li>Strong working knowledge in Microsoft 365 including managing users in Active Directory and Exchange.</li><li>Knowledge of creating / maintaining SCCM deployment image for computers include building software packages for releasement.</li></ul><p> </p><p>If you are looking for an exciting opportunity to work in a fast-growing organisation as part of a team of talented engineers, this is the role for you!</p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy44NDIxOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a global security technology firm who develop innovative solutions used by enterprise customers around the world. </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>System Administrator / Desktop Support role focusing on the support & management of the company's internal network systems infrastructure + IT to 30-40 end users.</p><p> </p><p>It's a 'non-standard role' where you'll work alongside a global IT team to support IT in Australia + assist with other regions.</p><p> </p><p>Full time in-office role with free parking.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Break/fix Desktop Support for internal users - laptops, Windows 11, Microsoft 365 (Teams, OneDrive SharePoint, Outlook), printers, mobile phones etc.</li><li>Administer, monitor, and manage internal network systems infrastructure - Windows/Linux servers, AD, DNS/DHCP, VMware, storage/backup solutions, FortiGate networking, VPN, wireless access points etc.</li><li>Assisting in delivering local IT projects.</li><li>Identify opportunities for automation and process improvement.</li><li>Communication with senior stakeholders to understand and address IT pain points and think outside the box to develop innovative IT solutions to fix business problems.</li><li>IT Security - coordinating with security teams to investigate & respond to cybersecurity incidents, CrowdStrike management, manage MFA, patching, security hardening etc).</li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE</span></strong></p><p> </p><p>Suitable for a hands-on System Administrator / Desktop Support professional with on-prem and cloud experience who enjoys a broad/varied role.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven experience with the administration & support of on-prem infrastructure (Windows server, VM's, storage, networking etc).</li><li>Background providing in-person IT Support for desktop hardware/software for end users.</li><li>Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision.</li><li>Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. </li><li>Show logical and competent technical troubleshooting and problem-solving skills.</li><li><span style="text-decoration: underline;">Able to work full time in the office</span>.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in Macquarie Park (full time in office) and is offering $90,000 - $100,000 (plus super) - depending on experience<em>.</em></strong></p><p> </p><p> </p><p>Reference Number: 06800-0013396314</p><p> </p><p>This is an on-site position.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUwODk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
