<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><ul><li>An established product-led organization with global operations</li><li>Strong industry sector</li><li>Modern Technology environment | Work on greenfield projects</li><li>Flexible & Hybrid working arrangements</li><li>Collaborative office space with a lean, performance driven team </li></ul><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As a key member of this Software Engineering team, you'll:</p><ul><li>Be responsible for building full-stack, user-friendly solutions utilizing C#, .NET Core, Angular & TypeScript</li><li>You'll work closely with the Development & Product team</li><li>Elevate and enhance their front-end / customer-facing applications</li><li>Advocate for & implement <strong>modern best practices</strong></li><li>Translate business needs into technical solutions with non-technical stakeholders.</li><li>Champion testing, documentation, and clean code principles.</li><li>Opportunity to grow into Engineering Leadership<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proficiency with .NET Core, C#, SQL Server, Angular (18+)</li><li>Amazon Web Services</li><li>Strong understanding of performance optimization & scalability</li><li>Comfortable with RESTful APIs</li><li>AGILE - Scrum methodologies | CI/CD</li><li>Clear & effective communication style</li><li>Must have <strong>unlimited full-working rights</strong> in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (06800-0013358107)</em></p><p><strong>This is a HYBRID position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uMjMwNjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>Newly created role for an Implementation Specialist in the medical software space.</p><p> </p><p>You will be required to provide on-site and in-house application support, troubleshooting, and training to an assigned number of clients.</p><p><br /> This includes upgrades, hardware changes, or simple implementations for the project's duration and for approximately 30 days after the live date.</p><p> </p><p>Skill set / Experience needed:</p><ul><li>Prior experience implementing and supporting medical software (any blood related software would be highly desirable)</li><li>Assist the Project Manager with all software activities. Ensuring that all obligations (contractual and otherwise) are met and that the implementation is performed within the defined time frame</li><li>Provides system file build, system functionality training, pre-live audit, go-live assistance, and post-live audit with the hospital blood bank, donor center, and/or nursing staff</li><li>Maintains a thorough understanding of the system's overall capabilities and best practice use </li><li>Guides clients in building and fully utilizing all existing system functionality </li><li>Provides telephone consultations and web-based training sessions to clients as needed</li><li>Logs and assigns an appropriate level of criticality to all software calls and tasks</li><li>Prepares and updates agendas, activity trackers, and other documents related to monitoring project progress</li><li>Escalates any issues that may adversely affect client satisfaction or project timeline </li><li>Provides meaningful recommendations for improving the product</li><li>Monitors emails, voice mail, and instant messaging applications daily and responds in a timely manner</li><li>Participates in technical training programs as assigned.</li><li>Previous experience in the usage, file building and troubleshooting of laboratory information systems (LIS), (highly desirable).</li></ul><p> </p><p>Note - this is a Statewide role, so travel is required.</p><p> </p><p><em>Reference Number: </em>06800-0013360723</p><h4><span style="text-decoration: underline;"> </span></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjkyNjMyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>This business is a 2000 employee global leader in building software and connecting systems for healthcare companies.</p><p><strong>On offer:</strong></p><ul><li>Hands-on application support and implementation role within healthcare</li><li>Exposure to client-facing system rollouts and upgrades</li><li>Combination of on-site, remote support, and training delivery</li><li>Opportunity to work with mission-critical clinical systems</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As a Software Implementation Specialist<strong>, </strong>you will support the implementation, upgrade, and early-life support of blood services applications.</p><p>The role focuses on application support, system configuration, client training, and go-live assistance, ensuring customers successfully adopt and use the software.</p><p><strong>Responsibilities:</strong></p><ul><li>Support implementations and upgrades of blood services applications</li><li>Assist the Project Manager and Implementation Team Lead to deliver projects on time</li><li>Perform system configuration, file builds, and functional setup</li><li>Deliver system training to hospital blood bank, donor centre, and nursing staff</li><li>Provide go-live and post-live support, including audits and issue resolution</li><li>Act as a subject matter expert for assigned applications and best-practice usage</li><li>Log, prioritise, and manage application support calls and tasks</li><li>Provide phone-based and web-based client support and training</li><li>Monitor project progress and maintain supporting documentation</li><li>Escalate risks or issues that may impact client satisfaction or delivery timelines</li><li>Collaborate with internal teams to resolve client issues effectively</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p>Ideal for someone with hands-on software implementation/ support experience in blood services, transfusion, or donor environments, who enjoys supporting clinical users and delivering application-focused training.</p><p><strong>The following is required:</strong></p><ul><li>Degree in a healthcare-related field (or equivalent relevant experience)</li><li>Strong understanding of blood bank, donor, and transfusion workflows</li><li>Experience in a <strong>blood bank, donor laboratory, or clinical setting</strong> (preferred)</li><li>Experience using, configuring, or supporting <strong>laboratory information systems (LIS)</strong></li><li>Knowledge of NATA / TGA regulatory requirements e.g. ISO15189</li><li>Strong communication, presentation, and training skills</li><li>Ability to work independently and manage assigned workload</li><li>Comfortable working in <strong>client-facing and team-based</strong> environments</li><li>Ability to perform effectively under pressure</li></ul><p> </p><p><strong>This is a full-time role located in Sydney (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: </em>06800-0013360723</p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjYzNDk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
