2 results for Software Developer in Sydney, New South Wales

Financial Trading - Application Support | Saturday

North Sydney, New South Wales
remote
Permanent placement
100000 - 130000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANY: This company is a global FinTech who offer enterprise low-latency financial trading technology for institutional & retail brokers, banks, and liquidity providers.You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers.<ul><li>Hybrid working</li><li>Free lunch everyday</li><li>Private health insurance.</li><li>Ongoing training and professional development.</li></ul> ROLE & RESPONSIBILITIES Application Support Analyst role to support customers (banks, brokers, hedge funds) who are using the organisations financial trading applications & products.You'll wear 'multiple hats' ranging from technical support to product implementation, upgrades, migrations, and client onboarding.Hybrid working available and you'll be required to work Saturday (remotely) + 4 other days in the week (of your choice). Responsibilities include: <ul><li>Provide technical support, investigation, triage, troubleshooting, and resolution to customers using the firm's trading applications.</li><li>Server-side trade investigation.</li><li>Analyze messages, logs, and sources to determine root cause analysis.</li><li>Implement Plan, support and deploy implementations of these trading platforms into client environments.</li><li>Support clients via phone, email and video.</li><li>Work hours are 10am-6pm / 8am-4pm (daylight savings / non-daylight savings time)</li><li>Requirement to work on Saturday + 4 other days of your choice.</li><li>Project involvement including:</li><ul><li>Product implementation into client environment- plan, support deploy</li><li>Manage application upgrades & migrations</li><li>Client onboarding activities</li><li>Liquidity integrations with customers.</li></ul></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for Support Analyst with server side troubleshooting skills and understanding of financial trading and broking (end-to-end order flows, markets, pricing, execution etc) to be able to perform trade investigations. Well suited to someone with a retail / institutional broker, trade operations, risk analyst, or application support background who wants to learn.Ideal for someone seeking non-conventional working hours with flexibility (incl WFH). The following is required: <ul><li>Proven experience in financial trading such as retail or institutional broking with good understanding of end-to-end order flows + capable of performing trade investigations.</li><li>Windows server troubleshooting skills.</li><li>Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</li><li>Clear ability to effectively prioritize inside busy broking environments.</li><li>Financial markets knowledge - FX, CFDs, derivatives, crypto, equities etc </li><li>MetaTrader experience MT4/5 is beneficial.</li><li>Great team player.</li><li>Able to work Saturday + 4 other days in the week (of your choice). </li></ul> This is a full time permanent role located North of the Sydney CBD (hybrid working) and is offering $100,000 - $130,000 (plus super) + bonus potential. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. Reference Number: 06800-0013422475 This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjA5MTQyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-29T04:41:54Z

IT Support Specialist | Global Financial Services

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 110000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANY: This global financial services firm operates in the investment management space, with $200+ billion assets under management.<ul><li>Multiple offices across North America, Europe, the Middle East, and APAC.</li><li>Corporate and professional working environment with stunning Sydney CBD offices.</li><li> Cloud-first approach - fully hosted in Azure & M365.</li><li>Take ownership of IT Support in Australia.</li><li>Ongoing training and professional development.</li><li>Forward-thinking professional organisation that is investing in AI-powered productivity tooling.</li></ul> THE ROLE & RESPONSIBILITIESAs the IT Support Specialist, you'll be the key point-of-contact providing high-touch Desktop Support to circa 40 staff across 2 offices.It's a non-standard position, as you'll be given ownership of end-user support in Australia whilst also assisting with vendor management, project deployments, problem management, process improvement + automation, security & compliance, and in the adoption of AI productivity tools. You will have a genuine opportunity to deliver tangible benefits and improvements across service delivery, process improvements/automation, and AI.Full time in office role. Role snapshot: <ul><li>Deliver high touch Desktop Support to internal users, including senior executives and VIP's (in-person + remote).</li><li>Be the key IT support point of contact for Australian users - customer service, expectation management, education/training etc.</li><li>Troubleshoot, determine root cause analysis then resolve technical issues across laptops, desktops, mobile devices, OS, enterprise applications, collaboration platforms, and network connectivity (TCP/IP, VPN, Wireless etc).</li><li>Involvement in IT projects, deployments, and system upgrades.</li><li>Proactively identify then implement process improvements & automation.</li><li>Assist with Problem Management activities to improve IT service delivery.</li><li>Collaborate with global IT teams and external vendors to resolve complex escalated issues.</li><li>Assist in the adoption and support of AI initiatives across the firm.</li><li>Full time in office role </li></ul> Key elements of the role: <ul><li>Collaboration & AV support - Microsoft 365, meeting rooms & videoconferencing (Zoom), offsite conferences & events etc.</li><li>Endpoint, Device, and Asset Management - configure & deploy laptops, desktops, and mobile devices via Intune & Jamf; support Windows 11 & MacOS; automated provisioning via Autopilot; support device lifecycle management</li><li>IT Project Delivery - participate in IT deployments, system upgrades, and office moves.</li><li>Monitoring & operations - daily monitoring of EUC and office systems; Incident & Problem Management; Service Delivery improvement</li><li>AI Tools & Productivity Support - support adoption & rollout (ChatGPT, Claude, Copilot etc), troubleshooting & user queries, licensing, data governance etc.</li><li>Identity, Security & Compliance - support Entra ID, endpoint security tools (Defender, CrowdStrike), MFA, and security awareness training while ensuring compliance to security governance / policies.</li><li>Vendor Management - AV, meeting rooms, hardware procurement, mobility, printers etc.</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suited to a Desktop Support professional experienced at taking ownership of IT support inside mid-sized yet complex corporate & professional environmentsIdeal for someone who enjoys end user support but wants to do more value-add initiatives, e.g. AI adoption/support, vendor management, problem management, and service delivery improvement via automation & streamlining processes. The following experience / skills are required: <ul><li>Proven experience providing in-person Desktop Support to corporate end users, inside small to mid-sized yet complex environments.</li><li>Background in the corporate Professional Services industry or similar - e.g. legal, financial services, asset management etc.</li><li>Strong technical support skills across Desktop hardware/software technologies - Microsoft 365, Entra ID, Windows 11, Intune, iOS, VPN / remote access connectivity etc..</li><li>Competent meeting room and AV/VC support skills.</li><li>Familiarity with AI productivity tools (ChatGPT, Claude etc).</li><li>Demonstrated experience creating efficiencies, cost-savings, and/or improvements in prior roles.</li></ul> Required personal qualities: <ul><li>Strong customer-service focus - responsive with a sense of urgency, solution focused, can operate under pressure & prioritize, manage end user expectations + provide follow up.</li><li>Comfortable working in an autonomous capacity - taking the initiative to solve problems, prioritise, and make decisions while working with a geographically dispersed team. </li><li>Proven track record of taking the initiative for self-study and self-learning.</li><li>Corporate & professional presentation & communication skills (verbal + written).</li><li>Excited by the variety of a broad and interactive end-user focused role.</li><li>Comfortable working onsite in the office full time. </li><li>Interest in AI.</li></ul> This is an onsite full-time permanent role located in the Sydney CBD and is offering $100,000 - $110,000 + super + bonus potential. *Note, Australian Permanent Residency or Australian Citizenship is required to be considered for this position, and successful applicants will be contacted Reference Number: 06800-0013442929 This is a on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE5NTI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-25T05:05:52Z