7 results for Infrastructure Manager in Sydney, New South Wales

IT Infrastructure Administrator | $140-160k incl

Sydney CBD, New South Wales
remote
Permanent placement
140000 - 160000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANYThis mid-sized corporate organisation employs 550+ staff across Australia and is the largest privately owned operator in their field.<ul><li>Flat team structure with a culture focused on collaboration, knowledge sharing, personal development, and supporting each other, no matter the task.</li><li>Clear career path in a role that will grow and expand over time.</li><li>Well-defined enterprise technology stack utilising secure yet modern technologies.</li><li>Layered + structured security posture built on industry best-practice and evolving risk management.</li><li>$30+ billion pipeline of future projects and an impressive 60-year history.</li></ul> ROLE SNAPSHOT Newly created IT Infrastructure Administrator, responsible for the management, maintenance, administration, patching, and support of the company's internal network systems infrastructure. You'll have a clear career path as the role will grow horizontally and expand overtime.Work inside an internal IT team of ~15 and enjoy the variety of BAU support as well as the delivery of various infrastructure projects. Responsibilities: <ul><li>Manage, monitor, maintain, and administer Windows Server, Active Directory / Entra ID, hybrid Exchange.</li><li>Administer Microsoft 365 tenancy.</li><li>Networking - manage, monitor & update network devices, including firewalls & network switches.</li><li>Manage & deploy patching, firmware and security updates.</li><li>Cybersecurity - implement & maintain tooling and cybersecurity controls aligned to ISO 27001.</li><li>Assist with the administration of private cloud infrastructure (VMware).</li><li>Troubleshoot, determine root cause analysis, and resolve technical issues.</li><li>Assist with escalated IT Support queries as needed.</li><li>Delivery of IT infrastructure project including upgrades, migrations, deployments etc</li><li>Full time in office role.</li></ul> REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for an IT Infrastructure generalist with a competent Windows System Administration skills + experience with layer 2 networking.Ideal for a 'techy at heart' who can clearly communicate and proactively takes the initiative for self-study / upskilling. The following is required:<ul><li>Proven Windows System Administration skills inside mid-sized yet complex environments.</li><li>Strong M365 admin & support experience.</li><li>Good experience & understanding of Layer 2 networking.</li><li>Firewall management experience.</li><li>Security-first mindset and cybersecurity experience.</li><li>Ownership mentality and a desire to help others.</li><li>Demonstrate logical troubleshooting & problem-solving skills.</li><li>Eagerness to learn, prove yourself then expand your responsibilities.</li><li>Corporate presentation with clear + confident communication and comprehension skills.</li><li>Comfortable working full time in the office.</li></ul> This is a full-time permanent role offering up to $140,000 - $160,000 (including super) + bonus potential - depending on experience. Note: unrestricted permanent Australian working rights (PR or citizenship) are required to be considered for this position, and successful applicants will be contacted. Reference Number: 06800-0013452348 This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY1MDgyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-10T02:52:05Z

Compliance Manager | Digital Infrastructure

Sydney CBD, New South Wales
remote
Permanent placement
160000 - 180000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Sydney | Global Technology & Infrastructure Business | Rapidly Growing International CompanyAn exciting opportunity has arisen to join a high-growth global technology and infrastructure business operating at the forefront of AI, digital infrastructure and next-generation computing.With operations spanning Australia, North America and Europe, this organisation is continuing to experience significant growth and expansion. As a result, they are seeking an experienced Compliance Manager to join their Risk & Compliance function and play a key role in supporting governance, regulatory compliance and operational risk initiatives across the business.Reporting to the Senior Manager - Risk & Compliance, this role offers the opportunity to work within a complex, international environment while partnering with senior stakeholders across multiple business functions.The OpportunityThis is a hands-on compliance role focused on regulatory compliance, incident and breach management, compliance monitoring, stakeholder advisory and governance reporting.You will act as a trusted compliance partner to the business, helping ensure regulatory obligations are met, compliance risks are identified and managed, and incidents are appropriately investigated and remediated.The role offers strong visibility across the organisation and would suit someone who enjoys working within a dynamic environment where they can contribute to both strategic initiatives and day-to-day compliance operations.Key ResponsibilitiesRegulatory Compliance<ul><li>Maintain and support the organisation's compliance framework across multiple jurisdictions.</li><li>Manage regulatory obligations registers and ensure obligations are appropriately assigned and monitored.</li><li>Monitor regulatory developments and assist with implementing regulatory change requirements.</li><li>Provide practical compliance advice to business stakeholders across a range of operational and regulatory matters.</li><li>Support policy development, governance processes and compliance awareness initiatives.</li></ul>Incident & Breach Management<ul><li>Lead the management of compliance incidents and regulatory breaches from identification through to resolution.</li><li>Coordinate investigations, root cause analysis and remediation activities.</li><li>Maintain incident and breach registers and ensure appropriate governance and escalation procedures are followed.</li><li>Partner with stakeholders to implement corrective actions and strengthen control environments.</li><li>Support regulatory reporting and notification requirements where applicable.</li></ul>Compliance Monitoring & Assurance<ul><li>Deliver compliance monitoring activities and control testing programs.</li><li>Assess the effectiveness of compliance controls and identify areas for improvement.</li><li>Support internal audits, external reviews and assurance activities.</li><li>Track remediation actions and provide reporting on compliance outcomes and key risks.</li><li>Assist in preparing reporting for senior management and governance committees.</li></ul>Stakeholder Engagement<ul><li>Build strong relationships with stakeholders across operations, technology, finance, legal, people & culture and executive leadership.</li><li>Promote a proactive compliance culture across the organisation.</li><li>Deliver compliance guidance, training and awareness initiatives.</li><li>Act as a key point of contact for day-to-day compliance matters.</li></ul>About YouTo be successful, you will likely possess:<ul><li>5+ years' experience within compliance, risk, governance, audit or regulatory functions.</li><li>Experience managing compliance incidents, breaches, investigations and remediation activities.</li><li>Strong understanding of compliance frameworks, governance processes and regulatory obligations management.</li><li>Experience conducting compliance monitoring, assurance reviews or control testing.</li><li>The ability to interpret regulatory requirements and translate them into practical business outcomes.</li><li>Strong stakeholder management and communication skills.</li><li>Experience within highly regulated industries such as technology, financial services, infrastructure, telecommunications, energy or other complex corporate environments.</li><li>Strong analytical and problem-solving capabilities.</li><li>Exposure to GRC systems, compliance reporting tools and governance platforms.</li><li>A proactive and commercially minded approach with the ability to balance compliance requirements with business objectives.</li></ul>Why Apply?<ul><li>Join a rapidly expanding global organisation at an exciting stage of growth.</li><li>Work within an innovative technology-driven business supporting the future of AI and digital infrastructure.</li><li>Exposure to international operations across Australia, North America and Europe.</li><li>Broad role offering visibility across risk, compliance, governance and regulatory affairs.</li><li>Collaborative team culture with direct exposure to senior leadership.</li><li>Competitive salary package and genuine career progression opportunities.</li></ul> Next StepsIf you're interested in exploring this further, please send your resume by clicking on the apply button.Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted Reference Number: 06800-0013465287 This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjEwNzEzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-03T05:56:40Z

Senior Risk & Compliance Manager | Digital Infrastructure

Sydney CBD, New South Wales
remote
Permanent placement
190000 - 220000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Sydney | Global Technology & Infrastructure Business | NASDAQ-Listed CompanyA rare opportunity has arisen to join a high-growth global technology and infrastructure business undergoing significant international expansion.Operating across Australia, North America and Europe, this organisation develops and operates critical infrastructure supporting the future of AI, high-performance computing and digital technologies. With a strong commitment to innovation, sustainability and operational excellence, the business is continuing to scale rapidly and requires an experienced risk and compliance leader to help support the next phase of growth.Reporting directly to the Head of Risk, this newly created role will take ownership of enterprise risk management and regulatory compliance frameworks across multiple jurisdictions. This is a genuine opportunity to build, influence and shape risk and compliance practices within a fast-paced, global business.The OpportunityAs Senior Manager - Risk & Compliance, you will lead the ongoing development, implementation and enhancement of enterprise-wide risk and compliance frameworks, ensuring risks are effectively identified, assessed, monitored and managed across the organisation.Partnering closely with senior stakeholders across operations, technology, finance, legal, people and culture, and executive leadership, you will play a key role in strengthening governance, compliance and risk maturity across the group.This role is highly visible and offers significant exposure to executive leadership and Board-level stakeholders.Key ResponsibilitiesEnterprise Risk Management<ul><li>Lead and enhance the organisation's Enterprise Risk Management Framework.</li><li>Maintain enterprise risk registers and support risk identification, assessment and monitoring activities.</li><li>Facilitate risk workshops and drive risk ownership across the business.</li><li>Develop and monitor key risk indicators (KRIs), risk reporting and governance processes.</li><li>Identify emerging risks and provide strategic recommendations to leadership.</li><li>Support the ongoing development of risk appetite frameworks and risk culture initiatives.</li></ul>Regulatory Compliance<ul><li>Own and maintain the global regulatory compliance framework.</li><li>Monitor and assess regulatory developments across multiple jurisdictions.</li><li>Maintain regulatory obligations registers and ensure accountability for compliance obligations.</li><li>Partner with stakeholders to ensure compliance controls are appropriately designed and operating effectively.</li><li>Lead compliance monitoring, incident management, investigations and remediation activities.</li><li>Drive ongoing compliance uplift initiatives across the organisation.</li></ul>Assurance & Governance<ul><li>Lead risk-based assurance reviews and compliance assessments.</li><li>Evaluate control effectiveness and identify opportunities for improvement.</li><li>Support internal and external audit activities.</li><li>Coordinate compliance attestations and governance reporting processes.</li><li>Provide regular reporting to Executive Leadership and Board Committees on key risk and compliance matters.</li></ul>Technology & Continuous Improvement<ul><li>Leverage technology, automation and AI to improve risk and compliance processes.</li><li>Drive efficiencies through enhanced reporting, monitoring and governance tools.</li><li>Reduce manual processes and improve visibility across risk and compliance activities.</li></ul>About YouTo be successful, you will likely bring:<ul><li>10+ years' experience within risk management, compliance, governance, audit, regulatory affairs or related disciplines.</li><li>Strong experience developing and embedding risk and compliance frameworks within complex organisations.</li><li>Proven ability to work across broad regulatory, governance and operational risk environments.</li><li>Experience operating within highly regulated sectors such as technology, financial services, infrastructure, energy, telecommunications or other complex corporate environments.</li><li>Strong understanding of enterprise risk management principles, governance frameworks and compliance management systems.</li><li>Experience managing regulatory change, compliance incidents, monitoring programs and assurance activities.</li><li>Excellent stakeholder engagement skills with the ability to influence senior leadership and executive teams.</li><li>A commercial and pragmatic approach to balancing risk with business objectives.</li><li>Strong technology capability, including experience leveraging automation and AI-driven solutions to improve governance and compliance outcomes.</li></ul>Why Apply?<ul><li>Join a rapidly growing global organisation at an exciting stage of expansion.</li><li>Exposure to international operations across Australia, North America and Europe.</li><li>Highly visible role with direct access to executive leadership and Board stakeholders.</li><li>Opportunity to build and shape frameworks rather than simply maintain existing processes.</li><li>Work within an innovative technology-driven environment at the forefront of AI and digital infrastructure.</li><li>Competitive salary package including annual STI bonus and long-term incentive opportunities.</li></ul> Next StepsIf you're interested in exploring this further, please send your resume by clicking on the apply button.Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted Reference Number: 06800-0013465286 This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjcyMTUwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-03T05:38:04Z

Senior Manager - Risk & Compliance (Contract Management)

Sydney CBD, New South Wales
remote
Permanent placement
190000 - 220000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The OpportunityThis is a rare opportunity to step into a high-impact, senior role within a globally scaling, next-generation infrastructure business operating at the intersection of data centres, AI, and digital assets, all underpinned by a strong commitment to renewable energy and sustainability.Backed by significant capital and listed internationally, the organisation has expanded rapidly across Australia, North America and Europe. With that growth comes increasing complexity across commercial agreements, funding structures, and regulatory obligations, creating a genuine need for a senior, hands-on leader to build and embed best-in-class frameworks.This is not a traditional compliance role. It sits at the forefront of the business, working closely with senior stakeholders to ensure contractual obligations are understood, owned, and delivered across a global platform. The RoleReporting to the Director of Risk, you will take ownership of building and uplifting the organisation's contractual obligations and compliance capability, alongside broader regulatory responsibilities.A key focus of the role is establishing a robust contract management framework, ensuring obligations across supplier, customer, and financing agreements are clearly translated into operational requirements and actively managed across the business. You will:<ul><li>Lead the design and implementation of a contract obligations management framework across the organisation</li><li>Translate complex contractual terms into clear, actionable business requirements and ownership structures</li><li>Partner with stakeholders across Commercial, Legal, Finance and Operations to embed accountability for contractual commitments</li><li>Monitor and track obligations across key agreements, ensuring ongoing compliance and visibility of risk exposure</li><li>Identify and escalate contractual risks, issues or potential breaches</li><li>Provide reporting and insights to senior leadership and Board-level stakeholders</li></ul>Alongside this, you will play a key role across regulatory compliance, ensuring obligations are identified, monitored and met across multiple jurisdictions.Why this role stands out:<ul><li>Contract management at scale: A genuine opportunity to build and own a global framework from the ground up</li><li>High-growth environment: Join a business in a significant expansion phase with increasing complexity and visibility</li><li>Commercially embedded role: Work directly with senior leaders across key functions - not a siloed compliance position</li><li>Future-focused: Leverage technology and AI to modernise and scale compliance processes</li><li>Flexible working: Hybrid model with a Sydney CBD office, candidates must be available to work on-site as required</li><li>International exposure: Operate across multiple jurisdictions with diverse regulatory requirements</li></ul>About You:You will bring a strong blend of contractual/commercial acumen and risk/compliance expertise, ideally from a complex, fast-paced environment.Your background is likely to include:<ul><li>7+ years' experience in risk, compliance, legal, audit or commercial roles</li><li>Strong exposure to contract management / obligations management, ideally within consulting or large-scale commercial environments</li><li>Experience working with complex agreements (supplier, customer, financing/debt structures)</li><li>Ability to interpret legal/contractual terms and translate them into practical, operational outcomes</li><li>Experience building frameworks, governance models and processes from the ground up</li><li>A commercial mindset with the ability to balance risk and business priorities</li><li>Comfort operating in a fast-moving, scaling environment</li></ul> Next StepsIf you're interested in exploring this further, please send your resume by clicking on the apply button.Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted Reference Number:06800-0013462237 This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RGFycmVuLktpbmdzdG9uLjI2ODAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-29T01:29:21Z

Finance Business Partner Manager

Sydney CBD, New South Wales
remote
Permanent placement
220000 - 240000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Finance Business Partnering Team Manager | CBD (Sydney, Melbourne, Brisbane or Perth) | 2 Days in Office | $220,000 - $240,000 + Super + BonusWe are partnering with a leading ASX-listed organisation to recruit a Finance Business Partnering Manager into a high-profile leadership position supporting one of the business's fastest-growing divisions.This is a genuine business partnering role where you will provide financial leadership across a large and complex portfolio, delivering commercial insights that shape business outcomes while leading the continued development of a high-performing finance team.Key Responsibilities:<ul><li>Partner with Executive stakeholders to develop and deliver financial strategies that support long-term business objectives</li><li>Lead the budgeting, forecasting and performance management processes across a complex business portfolio</li><li>Deliver insightful financial analysis, reporting and commercial recommendations to support strategic decision-making</li><li>Identify financial risks and opportunities while driving initiatives to improve profitability and operational performance</li><li>Lead cost optimisation and business improvement initiatives across the division</li><li>Develop, coach and mentor a high-performing team of four finance professionals</li><li>Drive process improvements, automation initiatives and enhanced reporting capabilities across finance systems</li><li>Build strong relationships across Finance and Operational leadership teams to influence key business decisions</li></ul>About You:<ul><li>CA or CPA qualified with significant experience in Finance Business Partnering, FP&A or Commercial Finance</li><li>Proven experience partnering with Executive-level stakeholders within a large, complex organisation (ASX-listed experience highly regarded)</li><li>Demonstrated leadership experience managing and developing high-performing finance teams</li><li>Strong commercial acumen with advanced financial modelling, forecasting and analytical capabilities</li><li>Experience implementing or improving financial systems and reporting processes</li><li>Exposure to infrastructure, energy or other capital-intensive industries is highly desirable</li><li>Excellent communication skills with the confidence to influence, challenge and build strong stakeholder relationships</li><li>A proactive leader who thrives in fast-paced, evolving environments</li></ul>What's on Offer:<ul><li>High-profile leadership role with genuine strategic influence across the business</li><li>Opportunity to partner directly with Executive stakeholders on major commercial decisions</li><li>Lead a growing, high-performing finance team within a supportive culture</li><li>Join an organisation with an exciting growth pipeline and significant future investment</li><li>Hybrid working model with only 2 days per week in the office</li><li>Competitive package of up to $240,000 + Super + 12% Bonus</li></ul>Apply today!Please submit your CV directly to discuss this opportunity further.<a href="mailto:[email protected]">[email protected]</a>Please note that due to the high volume of applications expected, only shortlisted candidates will be contacted directly. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxlbmEuc3B1cnJpZXIuMTM0OTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-08T23:24:09Z

IT Business Partner

Carlton, New South Wales
remote
Permanent placement
145000 - 155000 AUD / Yearly
The CompanyLead the technology function of a purpose-driven organisation making a real difference.We are seeking an experienced IT Business Partner to lead the operational delivery of ICT services while driving continuous improvement, service excellence and strategic technology initiatives.This is an outstanding opportunity for a people-focused technology leader who enjoys building high-performing teams, partnering with senior stakeholders and improving the way technology enables business outcomes. About the RoleYou will be responsible for the day-to-day leadership of the ICT Operations function, ensuring reliable, secure and customer-focused technology services across the organisation.You'll oversee service management, infrastructure operations, applications, compliance, development and vendor relationships while contributing to the broader ICT strategy.This is a leadership role where you'll balance operational excellence with continuous improvement and strategic planning. Key Responsibilities<ul><li>Lead, mentor and develop a multidisciplinary ICT team.</li><li>Build strong relationships with executive stakeholders and confidently contribute to strategic technology discussions.</li></ul><ul><li>Own and continually improve ITIL-aligned service management processes, including Incident, Problem, Change, Request, Knowledge and CMDB management.</li></ul><ul><li>Coordinate internal and external audits across security and compliance frameworks including ISO, Essential Eight, NIST, VPDSS and penetration testing.</li></ul><ul><li>Translate ICT strategy into practical operational initiatives.</li></ul><ul><li>Build trusted partnerships across business units and external technology providers and act as the primary operational escalation point for ICT services</li></ul><ul><li>Develop and manage the annual ICT operational work plan.</li></ul> About YouYou are an experienced IT leader who combines strong technical knowledge with excellent leadership and stakeholder engagement skills.You'll bring:<ul><li>Proven experience leading ICT operations or service delivery teams.</li><li>Strong knowledge of ITIL service management principles and best practices.</li><li>Experience managing infrastructure, applications and technology vendors.</li><li>Demonstrated success leading operational improvement and technology change.</li><li>Experience working within governance, compliance and audit frameworks.</li><li>Excellent communication skills with the ability to engage technical and non-technical stakeholders alike.</li><li>A collaborative leadership style with a passion for developing high-performing teams.</li></ul> Why Apply?This is an opportunity to join an organisation where technology plays a critical role in delivering meaningful community outcomes.You'll enjoy:<ul><li>A collaborative and supportive leadership environment.</li><li>The opportunity to influence ICT strategy and operational excellence.</li><li>A diverse role spanning leadership, service delivery and technology transformation.</li><li>Ongoing professional development and career growth.</li><li>The chance to make a genuine impact through technology.</li></ul> If you're an experienced IT leader looking for your next challenge, we'd love to hear from you. Job reference: 06810-0013463912This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNjg2NjguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-01T04:38:28Z

Desktop Support Analyst | Norwest Syd | $85-90k+

Baulkham Hills, New South Wales
remote
Permanent placement
85000 - 90000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">COMPANY PROFILE: This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.<ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Take ownership of the IT Support function in Sydney while still expanding your responsibilities overtime into desktop, server, and security projects.</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects. </li></ul>ROLE SNAPSHOT You'll be the primary Desktop Support Analyst for ~80 internal users in NSW, providing in-person end-user support across desktop hardware/software; VC/AV; network connectivity; printers; and mobility etc.A key focus is on customer and technical support (customer service, follow up, issue resolution etc), and once done, you can get involved in more desktop, server, and security projects, including taking ownership of the server room in Sydney.Working with a national IT team you will also support colleagues in interstate offices. This is a full time in office position requiring occasional travel to different offices in Sydney. Responsibilities: <ul><li>Desktop Support - level 1 & 2 support across desktop hardware/software and peripherals including Microsoft 365 & Active Directory, laptops/desktops, monitors, printers, and mobile devices.</li><li>Desktop Security - assist with the deployment & maintained of endpoint security solutions; support endpoint patching & compliance; and monitoring and responding to security alerts. </li><li>Network and Connectivity - support & troubleshoot LAN, wireless access points, VPN connectivity and IP configuration</li><li>Video Conferencing Support - support & troubleshoot Teams Meeting Room devices.</li><li>Mobile Device Management - manage & support mobile devices via the MDM platform.</li><li>User Training, Documentation, and Ticketing - maintain accurate & timely records in Jira & Confluence; provide guidance & training to end users and communication to non-technical users.</li><li>Project delivery - contribute to desktop, infrastructure & security projects</li><li>Participate in on-call roster once every 9 weeks.</li></ul> REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: Suitable for a Desktop Support professional with corporate IT Support experience across Microsoft environments and who enjoys supporting users in-person.Ideal for someone who can operate independently and is seeking a role where they can take ownership of end-user support and improve IT service delivery. The following is required:<ul><li>24-36+ months IT Support / Helpdesk experience troubleshooting and supporting desktop hardware/software , video conferencing, network connectivity and mobility.</li><li>Experience supporting mid-sized yet complex corporate environments.</li><li>Core support experience in Microsoft 365, Windows OS, and Active Directory.</li><li>Logical troubleshooting & problem-solving skills</li></ul>Personality & attitude: <ul><li>proactive with a good sense of accountability capable of working independently and self-management to proactively find solutions to problems, yet not afraid to ask questions and collaborate with others.</li><li>Friendly and approachable with excellent communication & customer-service skills who wants to pursue a career in end-user support.</li><li>Eager to build presence, form relationships, and become the 'face of IT'</li><li>Keen to learn through 'doing and getting hands-on'.</li><li>Comfortable working full time in the office.</li><li>Vehicle and current full drivers license.</li></ul> This is a full-time permanent role located in North West Sydney with free parking and is offering $85,000 - $90,000+super (depending on experience). *Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06800-0013462245This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjc4NzE2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-07-01T05:10:11Z