<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><ul><li>An established product-led organization with global operations</li><li>Strong industry sector</li><li>Modern Technology environment | Work on greenfield projects</li><li>Flexible & Hybrid working arrangements</li><li>Collaborative office space with a lean, performance driven team </li></ul><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>As a key member of this Software Engineering team, you'll:</p><ul><li>Be responsible for building full-stack, user-friendly solutions utilizing C#, .NET Core, Angular & TypeScript</li><li>You'll work closely with the Development & Product team</li><li>Elevate and enhance their front-end / customer-facing applications</li><li>Advocate for & implement <strong>modern best practices</strong></li><li>Translate business needs into technical solutions with non-technical stakeholders.</li><li>Champion testing, documentation, and clean code principles.</li><li>Opportunity to grow into Engineering Leadership<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Proficiency with .NET Core, C#, SQL Server, Angular (18+)</li><li>Amazon Web Services</li><li>Strong understanding of performance optimization & scalability</li><li>Comfortable with RESTful APIs</li><li>AGILE - Scrum methodologies | CI/CD</li><li>Clear & effective communication style</li><li>Must have <strong>unlimited full-working rights</strong> in Australia</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (06800-0013358107)</em></p><p><strong>This is a HYBRID position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uMjMwNjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p>Level 1-1.5 Desktop Support Engineer<br /> Contract until end of year (highly regarded project with planned extension of 24 months+)<br /> <br /> North Sydney - 5 days a week on-site</p><p> </p><p>We're looking for a Level 1-1.5 Desktop Support Engineer to join a long-term, high-profile project supporting circa 150 users across multiple sites. This is a hands-on, on-site role, ideal for someone immediately available or able to start within the next two weeks.<br /> </p><p><strong>Key responsibilities:</strong></p><ul><li>Providing Level 1-1.5 desktop and end-user support to approximately 150 users</li><li>Acting as a first point of contact for IT support issues (face-to-face and remote)</li><li>Onboarding and offboarding users, including account setup, provisioning, and equipment allocation</li><li>Supporting users based in Sydney and Airforce sites</li><li>Hardware troubleshooting and break/fix support (laptops, desktops, monitors, peripherals)</li><li>Building, configuring, and deploying laptops, iPads, printers, and mobile devices</li><li>Supporting video conferencing rooms and AV setups (Logitech & Polycom)</li><li>Performing basic networking tasks (connectivity issues, patching, troubleshooting)</li><li>Supporting Windows 10/11 environments</li><li>Logging, tracking, and updating tickets within the service desk system</li><li>Escalating incidents and requests to Level 2/3 teams where required</li><li>Assisting with BAU tasks and project-related activities as needed</li><li>Maintaining clear documentation and following IT processes and standards<br /> </li></ul><p><strong>Required skills and experience:</strong></p><ul><li>Proven experience in a Level 1 or Level 1-1.5 Desktop / IT Support role</li><li>Strong hands-on hardware and device setup experience</li><li>Experience with onboarding and offboarding processes</li><li>Solid working knowledge of Windows 10/11</li><li>Basic networking knowledge</li><li>Strong customer service skills with a professional, user-focused approach</li><li>Ability to work full-time on-site in North Sydney - full-time onsite in North Sydney with one-off Wagga Wagga travel if required.</li></ul><p> </p><p>This is a stable contract opportunity on a project already approved to extend beyond the initial term, offering strong continuity for the right candidate.<br /> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4xODc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established technology company that builds security and access systems for large organisations.</p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting systems and business critical applications across global offices.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As an IT support analyst, you will support performance and reliability of applications and infrastructure across global offices.</p><p>This is a hands-on support role, combining day-to-day troubleshooting with project work, system upgrades, documentation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide application and infrastructure support for critical business systems</li><li>Monitor system performance, availability, and capacity, and carry out proactive maintenance</li><li>Troubleshoot and resolve complex incidents, including root cause analysis and permanent fixes</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning</li><li>Support IT projects and change initiatives from analysis through to implementation</li><li>Work closely with business stakeholders to understand requirements and propose solutions</li><li>Coordinate with vendors and third parties when required</li><li>Maintain technical documentation, standards, and runbooks for each location</li><li>Ensure systems align with security, compliance, and internal IT standards</li></ul><p> </p><p><strong>YOUR PROFILE:</strong></p><p>Suitable for a strong Infrastructure/ Systems support engineer with experience supporting global enterprise environments.</p><p>Ideal for a technical guru with a strong focus on support, that proactively seeks out problems to innovate the business workflows.</p><p><strong>The following is required:</strong></p><ul><li>IT support or infrastructure Support background in a global environment</li><li>Strong experience with <strong>Windows Server & Desktop</strong>, including Active Directory, DNS, DHCP, Group Policy</li><li>Experience supporting <strong>Microsoft 365</strong> (Outlook, Teams, OneDrive, SharePoint)</li><li>Solid <strong>networking knowledge</strong> (Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting)</li><li>Experience with <strong>virtualisation platforms</strong> (VMware, Hyper-V)</li><li>Experience with endpoint security tools (AV, patching, encryption, MFA)</li><li>Familiarity with ITIL-based support processes and ticketing systems</li><li>Clear communication skills and confidence engaging with business stakeholders</li><li>Strong problem-solving mindset with focus on root cause, not just workarounds</li><li>Organised, process-driven, and able to manage multiple priorities</li></ul><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV)</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: 06800-0013360655</em></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjExOTY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
