<table width="680"><tbody><tr><td width="507"><strong>THE COMPANY</strong><br /> <br /> <br /> <br /> This company is a highly successful and growing Australian Financial Services firm who employ circa 200 staff.<br /> <br /> <br /> <br /> Listed on the ASX, they invest in and manage a diversified range of assets and are currently in a high growth phase due to several significant acquisitions.<br /> <br /> <br /> <br /> Their flat organisational structure and minimal red tape allows you to deliver meaningful impacts to stakeholders at all levels of the organisation.<br /> <br /> <br /> <br /> <br /> <br /> <strong>THE ROLE & RESPONSIBILITIES</strong><br /> <br /> <br /> <br /> As the Group Technology Manager, you'll manage a small internal IT team and be accountable for ensuring the ongoing delivery and improvement of IT Services to the organisation and its sub-companies.<br /> <br /> <br /> <br /> With many IT Services being outsourced to external providers, a considerable element of the role involves external IT vendor management and relationships building.<br /> <br /> <br /> <br /> It's a hands-on, forward thinking, and interactive role in flat organisational structure, involving significant collaboration with senior stakeholders to continuously align IT to business objectives. <br /> <br /> <br /> <br /> Full time in office role. <br /> <br /> <br /> <br /> <strong>Responsibilities:</strong><br /> <br /><ul><li><strong>External Vendor Management: </strong>extensive relationship building with and management of external IT Providers who deliver IT Managed Services and Managed Security Services (incl Managed SOC).</li><li><strong>Operational Excellence: </strong>accountable for IT Service Delivery - ensuring the availability, reliability, performance, and security of all IT systems and infrastructure (Azure & Microsoft 365)</li><li><strong>IT Strategy:</strong> in collaboration with external IT Providers, develop and implement the IT Roadmap for ongoing and future needs (including Cyber Security).</li><li><strong>Security Program oversight</strong> - managing the overall security framework and strategy, ensuring controls are implemented to industry best practice, and continually improving cybersecurity maturity level.</li><li><strong>IT Project Management</strong>: take a lead role in the planning and execution of IT projects and initiatives.</li><li><strong>Incident & Change Management</strong>: managing incident response and change management processes.</li><li><strong>Architecture Oversight</strong>: Design and align solutions and enterprise architecture for group-wide initiatives.</li><li><strong>Budget Management</strong>: work with the Head of Shared Services to develop and manage IT Budgets for ongoing and future needs.</li><li><strong>M&A / Integrations</strong> - leading M&A activity as the IT Workstream Lead.</li><li><strong>Team Leadership</strong>: manage and develop a small internal IT team - 1x End User Support Analyst<br /><br /></li></ul><br /> <br /> <strong>REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</strong><br /> <br /> <br /> <br /> Suited for an IT Manager (or similar) professional with background operating in small to mid-sized yet complex environments requiring extensive external IT vendor management.<br /> <br /> <br /> <br /> Ideal for someone who thrives in fast-paced and busy environments that will utilize their organizational skills and ability to engage with stakeholders at all levels to align IT with business objectives.<br /> <br /> <br /> <br /> <strong>Required background & experience:</strong><br /> <br /><ul><li><strong>Experience</strong>: proven IT leadership experience within small to mid-sized yet complex organisational structures, encompassing cloud infrastructure, end user computing, cybersecurity, and IT project management.</li><li><strong>Proven track record</strong>: demonstrated success managing external IT vendors to deliver IT services that enable business objectives.</li><li><strong>Big picture & forward thinking</strong>: ability to understand changing business requirements, anticipate future tech needs, and translate these into actionable roadmaps / deliverables.</li><li><strong>Stakeholder management & communication</strong>: ability to translate technical IT concepts into an easily understandable manner while confidently engaging with stakeholders at all levels.</li><li><strong>External vendor management</strong>: proven experience forming relationships with and managing IT Service Delivery from external IT providers.</li><li><strong>Industry experience</strong>: within Financial Services and/or Professional Services (or similar) is preferred.</li><li><strong>Attitude & personality:</strong></li></ul>- Proactive and adaptable self-starter with strong organisational skills.<br /> <br /> - Enjoys operating in small IT teams being hands-on to project manage IT outcomes.<br /> <br /> - Natural collaborator who thrives proactively engaging with others to understand/solve their IT issues.<br /> <br /> - At their best in fast-paced, busy, and growing environments.<br /> <br /> - Corporate & professional presentation and communication skills. <br /> <br /><ul><li><strong>Comfortable with a full time in office role. </strong></li></ul><br /> <br /> <br /> <br /> <strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>160,000 - $178,571 </strong><strong>(</strong><strong>plus super) + 10% bonus potential - depending on experience.</strong><br /> <br /> <br /> <br /> <strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong><br /> <br /> <br /> <br /> <br /> <br /> <strong>Apply Today</strong><br /> <br /> Please send your resume by clicking on the apply button.<br /> <br /> <br /> <br /> <br /> <br /><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk2MjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p><strong> </strong></p><p>This company is a successful and growing mid-sized Superannuation firm who employ circa 180 staff across Australia.</p><p> </p><p><strong>What's on offer? </strong></p><p>- Mainly remote working - 6 days in the office / month.</p><p>- Mid-sized and growing Financial Services organisation who are expanding and uplifting their internal Cybersecurity capabilities.</p><p>- Flat organisational structure where you can take ownership and help shape / influence change.</p><p>- Newly created role in an growing internal cybersecurity team.</p><p>- Friendly, open, collaborative, and motivated team who are 'getting things done!'</p><p>- Cloud-first approach with Azure.</p><p>- $140,000 - $150,000 (plus super)</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES </span></strong></p><p> </p><p>Newly created SOC Analyst, working in a team to monitor, identify, investigate, and respond to security incidents across the organisation, while simultaneously helping to mature their internal SOC capabilities.</p><p> </p><p>A key focus is on improvement and enhancement initiatives to help uplift cyber security across the organisation. </p><p> </p><p><strong>Responsibilities: </strong></p><p>- Actively monitor network traffic, logs, and security alerts using various security tools and technologies to identify potential threats and anomalies.</p><p>- Contain, mitigate, and resolve security incidents, including implementing containment measures and executing response playbooks.</p><p>- Document security incidents and their resolutions.</p><p>- Monitor and respond to cybersecurity threats, and identify potential security incidents, distinguishing real threats from false positives.</p><p>- Utilise threat intelligence and research to stay ahead of emerging threats, vulnerabilities, and attack methods.</p><p>- Investigating confirmed threats, implementing incident response measures, and performing threat hunting.</p><p>- Identify and analyse vulnerabilities and recommend changes to strengthen the security posture.</p><p>- Assist in the configuration and maintenance of security tools and technologies.</p><p>- Documentation of processes, playbooks and knowledge management</p><p>- Work closely with other cybersecurity professionals and the broader IT team to coordinate efforts and improve overall security.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p> </p><p>Suitable for SOC / Cyber Security Analyst with demonstrated experience monitoring, investigating, and responding to cyber security incidents + a background improving SOC maturity.</p><p> </p><p><strong><em>The following is required: </em></strong></p><p>- Proven SOC Analyst / Cyber Security Analyst experience monitoring, investigating & responding to sophisticated security incidents. </p><p>- Core competencies using (and improving/uplifting) security tools such as SIEM, IDS/IPS, vulnerability scanning, and endpoint security.</p><p>- Competent understanding of networking concepts, protocols, and security devices like firewalls, routers, and switches.</p><p>- Experience with Rapid7, Tenable, CrowdStrike, Palo Alto & Azure is beneficial.</p><p>- Able to work autonomously, manage your own priorities, be process driven, yet still able to think outside the box and problem solve.</p><p>- Strong analytical skills and attention to detail with a methodical approach to tasks.</p><p>- Inquisitive and curious with a demonstrated passion for cybersecurity.</p><p>- Financial Services experience or a similar regulated industry.</p><p> </p><p> </p><p><strong><em>This is a full time permanent role (hybrid WFH available) and is offering $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong><em> </em></strong></p><p><strong><em>Australian Citizenship or Permanent Residency is required for this role and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY4OTY2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A maturing mid-sized Australian based superannuation and financial services provider.</p><p> <strong>On offer: </strong></p><p>- Newly created role in a growing internal Security team.</p><p>- Close knit team full of techies with no micromanagement.</p><p>- Project based role to uplift security and implement changes.</p><p>- An environment you get to own to set direction with a voice internally.</p><p>- Ongoing cloud migration activities.</p><p>- <strong>Work life balance- 9am-5pm working hours.</strong></p><p>- <strong>Hybrid working - 6 days in the office across the month.</strong></p><p>- $140,000 - $150,000 (plus super).</p><p> <strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This will be a 12-month fixed term contract as part of a security uplift and remediation program by enhancing the business security posture by remediating configuration vulnerabilities and supporting uplift initiatives.</p><p> </p><p>It's 100% project-focused working across Windows Server, Active Directory, Azure, patch management, Office 365, MFA, PAM, SIEM activities.</p><p> </p><p><strong>Responsibilities: </strong></p><p>- Identify and remediate security vulnerabilities across IT platforms.</p><p>- Configure, maintain, and support security tools and technologies across Active Directory, Group Policy, patch management, CyberArk and Rapid7.</p><p>- Lead security uplift work including patching, hardening, and access control improvements.</p><p>- Collaborate with Security and Operations teams to implement and verify remediation activities.</p><p>- Maintain clear documentation and report remediation progress to stakeholders.</p><p><strong><span style="text-decoration: underline;"> </span></strong><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>Suitable for a hands-on IT Security Engineer / Infrastructure Engineer with demonstrated experience implementing security uplift initiatives across Windows, Azure, and Microsoft 365.</p><p> </p><p>Ideal for an independent thinker that can work in a small team and bring a wealth of experience to resolve problems efficiently and mature the internal Security function.</p><p> </p><p><strong><em>Required skills: </em></strong></p><p>- Proven experience as an IT Security Engineer / Infrastructure Engineer with expertise across Windows/Wintel, Azure, Microsoft 365.</p><p>- Demonstrated experience uplifting environments across patch management (SCCM), hardening, and access control improvements including IAM and PAM.</p><p>- Solid grounding of networking principles.</p><p>- Ability to work in a close-knit team to collaborate on processes and mature the internal SOC function.</p><p>- Looking to be part of a cyber uplift and follow processes.</p><p>- Able to work independently, managing priorities and delivering to deadlines.</p><p><strong><em> </em></strong></p><p><strong><em>This is a 12-month fixed term contract (hybrid WFH available) and is offering $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong><em>Australian Citizenship or Permanent Residency is required for this role and successful applicants will be contacted. </em></strong></p><p> </p><p><em>Reference Number: </em>06800-0013313852</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjY0NjYzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p> </p><p>This large and well-known organisation employs more than 70,000 staff in 100+ countries around the globe.</p><p> </p><p>They are a creative and innovative business that are expanding their Cyber Security capabilities in Australia by establishing a new DFIR function in the region.</p><p> </p><p>What's on offer:</p><p>· Join a newly established CSIRT team in Sydney. </p><p>· Ongoing training by dedicated cyber trainers.</p><p>· Flexible hybrid working options.</p><p>· Collaborate with a tenured team of passionate IR and DF professionals. </p><p>· Involvement in interesting projects across cloud security & Cloud IR, SOAR playbook development, IR framework improvement</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES </span></strong></p><p> </p><p>Newly created Digital Forensics & Incident Response (DFIR) Specialist position to build out capability in the APAC region.</p><p> </p><p>The role focuses on incident investigation & response, digital forensics, and uplift/automation. </p><p> </p><p>You will work alongside various global teams (SOC, Threat Intelligence, CSIRT etc) operating in a follow-the-sun model.</p><p> </p><p><strong>Key elements include:</strong></p><ul><li>Monitor, detect, and respond to InfoSec threats</li><li>Lead & support security incident investigations - data breaches, malware infections, insider threats, APT's etc.</li><li>Triage, contain and remediate cybersecurity incidents and threats.</li><li>Root cause analysis and develop IR reports with actionable recommendations.</li><li>Collect, preserve, and analyse evidence from endpoints, networks, and cloud environments.</li><li>Undertake memory forensics, disk forensics, and network packet analysis.</li><li>Identify IOC's and TTP's used by threat actors.</li><li>Work with SIEM, EDR and threat intelligence tools.</li><li>Continuously identify improvements to Incident Management and Incident Response processes.</li><li>Research and investigate new and emerging threats.</li><li>Integrate information from disparate sources and create tactical intelligence to better protect organisational assets.</li><li>Collaborate and communicate with various internal teams including SOC, IT teams, Internal Audit, Legal, and various business stakeholders.</li><li>Work alongside a local and global teams in a 'follow-the-sun' model.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE </span></strong></p><p> </p><p>Suitable for a Senior SOC or CSIRT Analyst with proven experience responding to multi-level cyber incidents in enterprise environments.</p><p> </p><p>Ideal for someone with a digital forensics background who can confidently communicate and 'see the big picture'.</p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven Cyber Security Incident Response experience.</li><li>Background in digital forensics.</li><li>Experience using SIEM, EDR, and digital forensics tools.</li><li>Threat hunting skills and ability to create queries to detect incidents.</li><li>Ability to translate orchestration design documents into SOAR playbooks. </li><li>Scripting experience is beneficial - e.g. Python, PowerShell, etc</li><li>Cloud security knowledge is beneficial - including techniques to secure cloud environments & cloud Incident Response.</li><li>Background inside enterprise environments, preferably with globally dispersed teams.</li><li>Strong attention to detail, problem-solving & analytical skills</li><li>Clear & confident communication & stakeholder management abilities.</li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p> </p><p><strong><em>This is a full-time permanent</em></strong><strong><em> role with hybrid working offering circa $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong> </strong></p><p><strong><em> </em></strong></p><p><strong><em>Note: Australian Citizenship and ability to obtain NV1 clearance is essential for this position and successful applicants will be contacted. </em></strong></p><p> </p><p> </p><p> </p><p><strong>This is a </strong>hybrid <strong>position.</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjMzNDI3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A Mid-sized Australian based superannuation and financial services provider with over 100,000 members.</p><p> </p><p><strong>On offer: </strong></p><p>- Newly created role as part of a tight-knit, supportive team of 4 people to maintain and improve the firm's technical security posture.</p><p>- Involvement in a cyber security uplift inside a growing and ambitious fund.</p><p>- <strong>Mainly work from home with some in-office requirement </strong></p><p>- <strong>$130,000 - $150,000 + Super- depending on experience</strong></p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>SOC Analyst role working in a team of 4, focusing on monitoring alerts from SIEM and EDR tools, responding to incidents and using vulnerability management and threat intelligence tools, to identify potential issues.</p><p> </p><p><strong>Key elements of the role: </strong></p><p>- Monitoring and detect threats across network traffic, logs, and alerts via SIEM, EDR and firewall tools (InsightIDR, Rapid 7, CrowdStrike, Azure cloud security).</p><p>- Investigate and troubleshoot potential security breaches, implementing patches to contain threats and escalating incidents where necessary.</p><p>- Conduct post incident review work to document issues and resolutions.</p><p>- Using threat intelligence tools to stay ahead of incidents.</p><p>- Communicate with internal stakeholders to make users aware of threats.</p><p>- Assist the wider team with strengthening posture.</p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>Suitable for a SOC analyst with experience monitoring, triaging, investigating, and responding to sophisticated incidents who is seeking a varied role in a close-knit team.</p><p> </p><p>Ideal for a self-sufficient 'analytical thinker' who can act quickly in response to threats with the ability to operate in a small, collaborative team.</p><p> </p><p><strong>Required skills / knowledge / experience: </strong></p><p>- Windows/ Microsoft background with experience across Azure cloud security.</p><p>- Strong understanding of SIEM, EDR, vulnerability management and IDS/IPS tools such as InsightIDR, Rapid 7, CrowdStrike.</p><p>- Proficient knowledge across Networking (firewalls, routers, switches).</p><p>- Demonstrating logical problem-solving abilities to utilize threat intelligence and vulnerability management tools for emerging threats.</p><p>- Excellent communication skills to efficiently coordinate efforts to resolve problems.</p><p>- Diligent documentation skills for incident tracking and process playbooks.</p><p><strong><em> </em></strong></p><p><strong>This is a full-time permanent role and is offering circa $130,000 - $150,000 (+ super) - depending on experience<em>. </em></strong></p><p><strong><em>Note: Australian Citizenship or Australian Permanent Residency is required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><em>Reference Number: </em>06800-0013313851</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjc4NTI1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills & Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>A specialised financial technology firm delivering trading and liquidity management solutions to global financial institutions and retail brokers.</p><p> </p><p><span style="text-decoration: underline;">On offer:</span></p><ul><li>Non-conventional working - <strong>Sunday (Remote) + 4x days during the week.</strong></li><li>Join an established/ collaborative team providing the opportunity to upskill your financial markets knowledge.</li><li>A varied role- resolving technical issues to client onboarding.</li><li>Free lunch</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>As the Application Support analyst, you will own complex technical problems from diagnosis to resolution, acting as the crucial link between customers and the businesses propriety applications and products.</p><p> </p><p>Sunday work will focus on project work including new customer application integrations, maintenance, upgrades and migrations.</p><p> </p><p><span style="text-decoration: underline;">Responsibilities:</span></p><p> </p><ul><li>Provide technical and functional support to institutional and retail trading clients using the firm's trading and liquidity management platforms.</li><li>Respond to customer queries, provide troubleshooting advice and apply efficient resolution tactics, conducting deep investigations where required.</li><li>Determine root cause analysis of trading issues</li><li>Support new client onboarding, from initial application suite planning through to implementation.</li><li>Maintain application upgrades and migrations.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p>Ideal for an Application Support Analyst with experience in financial trading, who enjoys variety and enthusiastically takes on new challenges.</p><p> </p><p>Will suit a curious individual, with a strong customer focus that can bridge the gap between the business applications and customers technical needs.</p><p> </p><p>Fitting for someone looking for unconventional flexibility - <strong>MUST BE ABLE TO WORK SUNDAY - (Remote) + 4x days during the week.</strong></p><p><strong> </strong></p><p><span style="text-decoration: underline;">Required experience:</span></p><p> </p><ul><li>Excellent triaging skills across Applications, Windows OS, and networking issues (TCP/IP).</li><li>Exceptional communication skills and ability to resolve issues under pressure.</li><li>Strong knowledge around financial trading process (Orders, execution, clearing, and settling).</li><li>Good understanding of financial instruments (stocks, security, securities, Forex, CFDs, and other derivatives).</li><li>Understanding of FIX protocol/ messages.</li><li>MT4/MT5 knowledge is highly desirable.</li></ul><p> </p><p><strong>This is a full-time role- Sunday + 4x weekdays, located in North Sydney (hybrid working), offering $90,000 - $120,000 (plus super).</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: </em>06800-0013322957</p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjg5NDQyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
