5 results for Customer Service Representative in Sydney, New South Wales

Collections Officer

Mulgrave, New South Wales
remote
Contract/Temporary
37.00 - 40.00 AUD / Hourly
<table width="680"><tbody><tr><td width="507">The CompanyOur client is a highly regarded global organisation within the automotive and financial services sector, recognised for its premium brand, strong customer focus and market-leading reputation.An opportunity has become available for an experienced Collections Officer to join their established customer operations team on a temporary basis through until the end of the year. This is a fantastic opportunity to join a professional, supportive and fast-paced environment with a strong focus on delivering positive customer outcomes. The RoleWorking within a busy call centre environment, your primary responsibility will be managing customer accounts and recovering outstanding debt through a combination of inbound and outbound collections activity.You will work with customers to understand their individual circumstances, negotiate appropriate payment solutions and provide support to customers experiencing financial hardship, while balancing customer outcomes with commercial requirements.Your responsibilities will include:<ul><li>Managing a portfolio of overdue customer accounts</li><li>Conducting high-volume inbound and outbound collections calls</li><li>Negotiating payment arrangements and suitable solutions with customers</li><li>Identifying and appropriately managing customers experiencing financial hardship</li><li>Providing a professional and empathetic customer experience</li><li>Maintaining accurate records of customer interactions and agreed actions</li><li>Working towards individual and team KPIs and performance targets</li><li>Liaising with internal stakeholders where required</li></ul>This is a temporary position through until the end of the year, working five days per week. Some Saturday work will occasionally be required as part of the roster. Your ProfileTo be successful in this role, you will have:<ul><li>Previous Collections/Debt Recovery experience</li><li>Previous experience working within a call centre/contact centre environment</li><li>Strong customer service skills and a professional telephone manner</li><li>Confidence managing both inbound and outbound customer calls</li><li>Experience working towards KPIs and performance targets</li><li>·Strong negotiation and problem-solving skills</li><li>Excellent written and verbal communication skills</li><li> Availability to work five days per week through until the end of the year, including occasional Saturdays</li></ul>This is an excellent opportunity for an experienced Collections Officer to join a prestigious global organisation and contribute to a high-performing customer-focused team. Apply TodayPlease send your resume by clicking on the apply button or contact Alex Bray on 0432 084 230 for more information.Reference Number: 06830-0013500382AB <h4>This is a hybrid OR remote OR on-site position.</h4></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWxleC5icmF5LjA3MDcxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-03T00:08:46Z

Executive Officer, Governance Support Team | 2 Month Contract

Ultimo, New South Wales
remote
Contract/Temporary
50 - 55 AUD / Hourly
<table width="680"><tbody><tr><td width="507">Company: Our client is a leading globally recognised institution known for its strong focus on innovation, collaboration, and real-world impact. It fosters a dynamic and inclusive environment where research and industry partnerships drive meaningful outcomes and support the development of future-focused careers. Committed to sustainability and positive social change, the organisation connects people, ideas, and resources to address complex global challenges. The role: <ul><li>Lead the effective operation and administration of University governance bodies, including Council, Academic Board and committees.</li><li>Coordinate meetings, agendas, papers, reports, resolutions, actions and committee records, ensuring accurate and timely documentation.</li><li>Liaise with Chairs, committee members and stakeholders to develop high-quality governance materials and support effective decision-making.</li><li>Research, analyse and provide advice on governance matters, including legislation, policies, compliance, delegations and sector requirements.</li><li>Develop and implement communication strategies for governance decisions and activities.</li><li>Support broader Secretariat functions, including policy management, student complaints, misconduct and appeals.</li></ul> About you: To be successful in this role, you will have:<ul><li>Experience providing governance support to Boards/Committees</li><li>Experience establishing meeting procedures, preparation of agendas, papers, minutes and reports.</li><li>Excellent judgement, decision-making and stakeholder communication.</li><li>High level of organisation, planning and attention to detail with strong systems and reporting skills across standard office tools</li><li>Experience developing training, communication and awareness programs</li><li>Confident managing sensitive or complex situations, including conflict resolution</li><li>Highly organised with the ability to manage workflows and meet deadlines</li><li>Good understanding of natural justice and procedural fairness, complaints management frameworks and best practice</li><li>Relevant qualification or equivalent experience (legal or counselling background advantageous)</li></ul> What's on offer: <ul><li>Hybrid working </li><li>Friendly tight knit office environment</li></ul> Reference Number: 06800-0013497781This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjc3NDIxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-01T00:53:18Z

Junior IT Support Analyst

Sydney CBD, New South Wales
remote
Contract/Temporary
37 - 42 AUD / Hourly
<table width="680"><tbody><tr><td width="548">About the roleThis is a 3 month contract with possibility to extend.We are seeking a Junior IT Support Officer to assist with the onboarding and offboarding of employees. You will help ensure new starters have the access, equipment and support they need, while ensuring departing employees are securely offboarded. Key responsibilities<ul><li>Set up laptops, desktops, phones and other IT equipment for new employees.</li><li>Create and update user accounts in line with approved procedures.</li><li>Assign software licences, permissions and access to required systems.</li><li>Prepare onboarding checklists and ensure tasks are completed on time.</li><li>Provide basic technical support to new starters during their first days.</li><li>Collect equipment and disable accounts when employees leave.</li><li>Remove access to applications, systems and shared resources during offboarding.</li><li>Maintain accurate records of equipment, accounts and access changes.</li><li>Log and update requests in the IT service desk system.</li><li>Escalate complex technical or security issues to senior IT staff.</li><li>Follow IT security, privacy and access-control procedures.</li></ul> About you<ul><li>Some experience in IT support, service desk or a similar role.</li><li>Basic understanding of Windows, Microsoft 365 and user account administration.</li><li>Good communication and customer-service skills.</li><li>Strong attention to detail and ability to follow checklists.</li><li>Organised, reliable and able to manage multiple requests.</li><li>Willingness to learn and develop technical skills.</li><li>Relevant IT qualification or certification is desirable but not essential.</li></ul></td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/aGVucnkud29vLjkzMzQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-18T06:19:31Z

Collections Officer

North Sydney, New South Wales
remote
Permanent placement
75000 - 80000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The Company We are currently recruiting for a fast-growing specialist financial services. Due to continued growth, they are seeking an experienced Collections Officer to join their Sydney team of five on a permanent, full-time basis. The organisation is known for its strong company culture and provides a thorough onboarding process to ensure new employees are set up for success. The role reports directly into the Head of Credit. The Role<ul><li>Manage arrears and overdue accounts across the loan book</li><li>Follow up on missed and dishonoured payments</li><li>Speak with borrowers and negotiate suitable payment arrangements</li><li>Liaise closely with finance brokers regarding collections matters</li><li>Manage hardship requests and customer negotiations</li><li>Handle customer complaints and escalations</li><li>Maintain accurate collections activity and records through Salesforce</li></ul> Your Profile<ul><li>Previous Financial Services collections experience is essential</li><li>Strong collections and arrears management experience</li><li>Confident on the phone and comfortable having conversations with customers</li><li>Strong negotiation and customer management skills</li><li>Excellent communication and interpersonal skills</li><li>Strong judgement when assessing customer hardship and payment issues</li><li>Ability to work independently, take ownership and manage the collections function effectively</li></ul> Reference Number: <a href="https://rh--c.vf.force.com/a1GVT0000081knN">06800-0013498605</a> This is an on-site position. Please send you CV to Hughes, Adam <a href="mailto:[email protected]">[email protected]</a> if interested.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QWRhbS5odWdoZXMuMDA5MDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-01T06:08:44Z

Senior Credit/Accounts Receivable Officer

Sydney CBD, New South Wales
remote
Contract/Temporary
50 - 50 AUD / Hourly
<table width="680"><tbody><tr><td width="507">Senior Accounts Receivable Officer | Contract | Sydney Looking for your next contract opportunity with a recognised Australian business?We're partnering with a well-known organisation to recruit an experienced Accounts Receivable Team Leader for an immediate start on a contract basis, with the possibility of extension.This is a fantastic opportunity to join a supportive finance team, gain experience with a reputable employer, and hit the ground running in a busy, collaborative environment. Whether you're between contracts or on a Working Holiday Visa looking to secure your next role, we'd love to hear from you! Reference Number: (<a href="https://rh--c.vf.force.com/a1GVT000007yAGb">06800-0013494414</a>.) This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Z2F5bGUud2hpdGUuNjEzOTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-01T02:05:48Z