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4 results for Crm Manager in Sydney, New South Wales

IT Project Manager (Financial Services)
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 160000 - 170000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><span style="font-size: 8pt;">Newly created position for a Project Manager to work on the implementation of a new Loan Origination platform.</span></p><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;">Due to the nature of the program, it is essential you have prior project experience in a similar domain - Mortgages, Lending, Loan Origination, Credit etc.</span></p><p><span style="font-size: 8pt;"> </span></p><h2><span style="font-size: 8pt;">Key Responsibilities</span></h2><ul><li><span style="font-size: 8pt;">Lead the planning and delivery of complex IT projects, particularly core lending system builds or upgrades</span></li><li><span style="font-size: 8pt;">Define project scope, timelines, budgets, and resource plans</span></li><li><span style="font-size: 8pt;">Manage third-party vendors, technology partners, and internal development teams</span></li><li><span style="font-size: 8pt;">Drive agile and/or hybrid delivery methodologies across project lifecycles</span></li><li><span style="font-size: 8pt;">Collaborate with business stakeholders to gather and refine requirements</span></li><li><span style="font-size: 8pt;">Oversee system integrations (e.g. CRM, loan origination, credit decisioning tools)</span></li><li><span style="font-size: 8pt;">Identify, manage, and mitigate project risks and issues</span></li><li>Ensure governance, reporting, and documentation standards are maintained</li><li>Track progress and provide regular updates to senior leadership</li><li>Support change management and business readiness for system rollout</li></ul><h2><span style="font-size: 8pt;"> </span></h2><h2><span style="font-size: 8pt;">Skills Required</span></h2><ul><li><span style="font-size: 8pt;">5+ years' experience as an IT Project Manager, ideally within financial services or lending</span></li><li><span style="font-size: 8pt;">Experience delivering system builds or transformations (loan origination systems highly regarded)</span></li><li><span style="font-size: 8pt;">Strong understanding of software delivery (APIs, integrations, cloud-based systems)</span></li><li><span style="font-size: 8pt;">Experience working in agile, scrum, or hybrid environments</span></li><li><span style="font-size: 8pt;">Proven ability to manage multiple stakeholders across business and technology</span></li><li>Strong vendor management experienc</li><li>Excellent communication, leadership, and problem-solving skill</li><li>Experience in non-bank lending, fintech, or SME lending environments</li><li>Familiarity with credit systems, underwriting workflows, or payments platforms</li><li>Relevant certifications (e.g. PRINCE2, PMP, Agile/Scrum)</li></ul><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;">The position is based in Sydney CBD and is 5 days in office.</span></p><p><span style="font-size: 8pt;"> </span></p><p><span style="font-size: 8pt;"><em>Reference Number: </em>06800-0013387422</span></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjYzNTQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-19T05:54:42Z
Business Analyst (Mortgages)
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 140000 - 160000 AUD / Yearly
  • <p><strong>About Us</strong></p><p><strong> </strong></p><p>We're an established and growing non-bank lender specialising in providing flexible, customer-focused financial solutions to Australian SMEs. With an emphasis on innovation, data-driven decision-making, and a collaborative culture, we're continuing to invest in our digital and operational transformation.</p><p> </p><p><strong>The Role</strong></p><p>We're looking for a Business Analyst to join our delivery team and play a key role in the implementation of a new Loan Origination platform. This role will suit someone who thrives in a hands-on environment - comfortable gathering requirements, validating requirements, managing the vendor and has proven experience driving continuous improvement in our Agile framework.</p><p>You'll work across technology, product, and operations to ensure initiatives are delivered efficiently, business outcomes are clear, and projects are delivered on time.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the elicitation, documentation, validation, and management of business and functional requirements. </li><li>Conduct requirements and scope reviews to ensure alignment with business goals. </li><li>Track and manage changes to requirements and scope throughout the project lifecycle. </li><li>Validate requirements and ensure traceability from initiation through to delivery. </li><li>Perform gap and change analysis to support business decision-making. </li><li>Provide strategic recommendations to senior stakeholders based on analysis and findings. </li><li>Experienced working with development teams.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Seasoned Business Analyst expertise within financial services or lending.</li><li>System experience across Loan Origination, CRM, Credit systems and servicing.</li><li>Strong stakeholder engagement and facilitation skills.</li><li>Ability to balance structure and flexibility in a growing, fast-moving organisation.</li><li>Practical understanding of technology delivery (experience with Jira or similar tools a plus).</li></ul><p> </p><p>This role is 5 days in office.</p><p><em>Reference Number: </em><strong>06800-0013387414</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGF2aWQuc215dGhlLjI1MTM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-19T23:03:35Z
Customer Service Representative
  • Alexandria, New South Wales
  • remote
  • Permanent placement
  • 70000 - 75000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p><em>This role requires full, permanent working rights in Australia (unfortunately, this role cannot offer sponsorship or accept candidates on a working holiday visa)</em></p><p><em>This role is hybrid - 3 days per week in office, 2 days WFH. </em></p><p> </p><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Robert Half are excited to be exclusively partnering with a highly respected organisation within their industry who are looking for a Customer Service Representative. They support a loyal customer base across Australia and are known for delivering reliable products alongside genuinely great service.</p><p>What really sets this company apart is the culture. There is strong tenure across the board, a supportive and down-to-earth team and a collaborative environment where people enjoy coming to work. Staff are trusted to do their jobs, supported to grow and treated with respect - it's genuinely a lovely place to work.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Act as the first point of contact for customer enquiries, delivering exceptional service</li><li>Accurately and efficiently process orders received via email and other channels</li><li>Manage post-sale enquiries and liaise with internal teams to meet service expectations</li><li>Maintain accurate customer records and communication notes within the CRM system</li><li>Build strong internal and external relationships to support a collaborative culture</li><li>Prepare quotes and communicate with customers via phone, email, SMS, live chat, and social media</li><li>Ad hoc duties as required</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Minimum 2 years experience in a similar customer service, sales support or account management role</li><li>Friendly and a real team player!</li><li>A genuine passion for customer service and relationship-building</li><li>Strong written, verbal and interpersonal communication skills</li><li>Solid business acumen with a proactive, problem-solving approach</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today - Interviewing ASAP! </span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><h4><strong>This is a hybrid</strong> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZXJpbmhvbGx5LnN1dGhlcmxhbmQuNzcwMTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-02T04:41:29Z
Senior Commercial Analyst
  • Sydney CBD, New South Wales
  • remote
  • Permanent placement
  • 140000 - 160000 AUD / Yearly
  • <table width="680"><tbody><tr><td width="507"><p>A global FMCG organisation recognised for its household brands and large-scale operations continues to invest in its commercial finance capability. Operating across multiple regions, the business is focused on innovation, growth, and data-driven decision-making, and is now looking to appoint a Senior Finance Analyst to support strategic and commercial outcomes.</p><p>The role offers broad exposure across the business and will suit someone who thrives in a fast-paced, high-volume environment and enjoys partnering closely with commercial and operational teams.</p><p>Responsibilities:</p><ul><li>Deliver financial analysis, forecasting, and budgeting support across key business units</li><li>Partner with commercial stakeholders to provide insight on pricing, margins, promotions, and cost management</li><li>Support month-end reporting, variance analysis, and management reporting</li><li>Build and maintain financial models to support business cases and strategic initiatives</li><li>Analyse performance trends and translate data into clear, actionable insights</li><li>Contribute to continuous improvement initiatives across reporting and financial processes</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><ul><li>Degree qualified in Accounting, Finance, or a related discipline</li><li>CA or CPA qualified</li><li>Experience in commercial finance or FP&amp;A, ideally within FMCG or a high-volume environment</li><li>Strong analytical and financial modelling skills</li><li>Confident communicator able to influence and partner with non-finance stakeholders</li></ul><p><strong>Apply today!</strong></p><p>Applications will be accepted by submitting your CV directly via email to <strong>Vicky Tan </strong>on <a href="mailto:[email protected]">[email protected]</a></p><p>Please note that due to the large numbers of responses expected, it may be difficult to respond with a personal message to every application.</p><p><em>Reference Number:</em> <a href="https://rh.my.salesforce.com/a1GVT0000057yPZ">06800-0013317928</a></p><h4><strong>This is an onsite position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Vmlja3kuVGFuLjAxMTI3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-02-02T00:52:39Z