<table width="680"><tbody><tr><td width="507"><p><strong>About the Role:</strong></p><p>We are seeking an experienced Business Analyst to join a major software implementation and consolidation program. This role will play a critical part in analysing current systems and processes, defining future-state requirements, and supporting the successful delivery of a new consolidated platform.</p><p>Working closely with Project Managers, Developers, and the external software vendor, you will act as the key bridge between business stakeholders and the technical delivery teams. You will ensure requirements are clearly defined, understood, and translated into effective solutions that meet business needs.</p><p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><ul><li>Elicit, analyse, and document business and functional requirements across multiple stakeholder groups</li><li>Facilitate workshops and stakeholder interviews to understand current-state processes and identify improvement opportunities</li><li>Translate business needs into clear user stories, functional specifications, and process documentation</li><li>Work closely with Project Managers to support planning, scope management, and delivery milestones</li><li>Collaborate with developers and the vendor to clarify requirements and ensure alignment with the solution design</li><li>Support solution configuration, integration discussions, and data migration activities</li><li>Assist with test planning, user acceptance testing (UAT), and validation of delivered functionality</li><li>Help drive business process standardisation as part of the system consolidation</li><li>Provide ongoing communication and updates to stakeholders throughout the program lifecycle</li></ul><p><strong> </strong></p><p><strong>Key Skills & Experience:</strong> </p><ul><li>Proven experience as a Business Analyst working on software implementation or transformation programs</li><li>Strong experience gathering and documenting requirements (BRDs, user stories, process maps)</li><li>Experience working in cross-functional project teams including project managers, developers, and external vendors</li><li>Strong stakeholder engagement and facilitation skills</li><li>Experience supporting system consolidation, migration, or large-scale platform implementations</li><li>Familiarity with Agile, Waterfall, or hybrid delivery environments</li><li>Strong analytical thinking and problem-solving capability</li><li>Excellent written and verbal communication skills</li></ul><p><strong> </strong></p><p><strong>Desirable:</strong></p><ul><li>Experience with enterprise systems within the Financial Services domain</li><li>Specific expertise around Loan Origination, Credit, Mortgages, Internet banking</li><li>Experience supporting testing, UAT coordination, or change management activities</li></ul><p><strong> </strong></p><p><strong>Why Join Us:</strong> </p><ul><li>Work on a high-impact transformation program</li><li>Collaborate with experienced project and technology teams</li><li>Opportunity to shape future-state systems and business processes</li></ul><p> </p><p>This role is 5 days in office.</p><p> </p><p><em>Reference Number: </em>06800-0013421702</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0Ljc0OTcwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Role</strong></p><p> </p><p>We're seeking a curious and innovative Applications Support Analyst to support and optimize technology products for a leading real estate and investment management firm. You will play a key role in system roll-out, user support, ongoing product improvement, and collaboration with stakeholders to ensure business objectives are met. The offer a very generous 4 days a week, work from home and 1 day a week in the office. </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide support for technology products and their users, including systems integrations and issue resolution.</li><li>Recommend improvements to current applications, participate in product testing, and assist with the deployment of new features.</li><li>Help create and deliver training programs for end users throughout the business.</li><li>Collaborate with business, software, and systems teams to align system capabilities with organizational goals.</li><li>Work with Business Analysts and other contributors to prioritize and drive development.</li><li>Communicate and escalate issues to relevant stakeholders, both internally and externally.</li><li>Investigate user challenges, identify sources, and resolve problems, documenting each step for future reference.</li><li>Support the roll-out of new applications and features by assisting with training and documentation.</li><li>Drive continuous product enhancement in partnership with the development team.</li><li>Ensure data integrity and compliance within all business applications.</li><li>Assist with user management and application configuration according to company policies.</li><li>Provide Tier 2 support via the firm's ticketing system, including creation of knowledge base content.</li><li>Collect feedback, analyse user requests, and spot trends to optimize processes and product features.</li><li>Engage with business units to increase adoption of digital products and best practices.</li><li>Develop and maintain supplementary training materials, including guides, FAQs, and quick tips.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor's degree or equivalent combination of education and experience.</li><li>Proficiency in Microsoft Office Suite and release documentation.</li><li>Troubleshooting and supporting MS Excel at a mid-high level</li><li>Understanding of general finance and accounting principles (compliance, invoicing, commission calculations).</li><li>Excellent written, oral, and presentation skills.</li><li>Strong attention to detail with the ability to manage multiple priorities.</li><li>Able to work independently and as part of a team, while demonstrating professionalism and sound business judgment.</li><li>Creative and solutions-oriented, with initiative to solve problems and recommend improvements.</li><li>Detail-oriented and thorough, ensuring smooth user onboarding and application integrity.</li><li>Knowledge of Agile methods and product development best practices.</li><li>Dynamics AX/365 experience (nice have)</li><li>SQL experience (nice have)</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/aGVucnkud29vLjMwMzg3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Robert Half is seeking an experienced Technology Recruiter to join our high‑performing Sydney Technology Practice.</p><p>This opportunity is ideal for a recruiter who enjoys owning their market, building long‑term client relationships, and working within a globally recognised brand that genuinely invests in its people and career development.</p><p> </p><p><strong>About Robert Half</strong></p><p>Robert Half is the world's leading talent solutions organisation, operating across 330+ offices worldwide. Our Sydney office is a core part of our ANZ business and offers a collaborative, high‑performance environment with strong local leadership and global support.</p><p> </p><p><strong>About the Technology Practice</strong></p><p>Our Sydney Technology Practice is well established, commercially focused and consistently high performing. You'll be joining a collaborative team with deep market knowledge, a loyal client base and the scale to grow your desk.</p><p>Key focus areas include:</p><ul><li>Business Intelligence & Analysis</li><li>Data/Database Management</li><li>Tech Support</li><li>Infrastructure & Engineering</li><li>IT Management & Security</li><li>Development (full stack, front end and back end)</li><li>Project Management</li><li>Business Transformation</li></ul><p> </p><p><strong>The Role</strong></p><p>As a Senior Technology Recruiter, you will manage a full 360‑degree desk and operate as a trusted partner to clients and candidates.</p><p>Key responsibilities include:</p><ul><li>Expand your professional network and develop strong business relationships across the NSW market.</li><li>Lead your own business development initiatives, with our loyal client base and new clients.4</li><li>Build and maintain a robust talent pipeline in your area of Tech specialisation.</li><li>Deliver end-to-end talent solutions for clients across various industries.</li><li>Stay informed about market trends and provide consultative insights.</li><li>Participate in company events, networking activities, CSR initiatives, and community engagement opportunities. </li></ul><p><strong>About You</strong></p><p>We're looking for:</p><p>✔ <strong>360-Degree Recruitment Experience</strong> (3+ years) - with expertise in both client and candidate management. Experience in Tech recruitment is a plus or<br />✔ <strong>Tech/B2B/Consultative Sales Experience</strong> (3+ years) - looking to leverage your sales acumen in a people-focused, financially rewarding career surrounded by likeminded individuals.</p><p>You will also bring:</p><ul><li>Strong business development and relationship management skills</li><li>A consultative, commercial mindset</li><li>Excellent communication and stakeholder engagement skills</li><li>Resilience, adaptability and a growth‑oriented attitude</li><li>A collaborative approach and desire to work in a high‑performing team</li></ul><p> </p><p><strong>What's On Offer</strong></p><ul><li>Competitive base salary + super + uncapped, transparent commission</li><li>Clear career progression and leadership opportunities</li><li>Advanced recruitment technology and AI‑enabled tools</li><li>Ongoing local and global learning & development</li><li>National and international mobility opportunities</li><li>Premium global recognition incentives, including international events</li><li>Progressive annual leave and parental/carer policies</li><li>Inclusive culture with wellbeing, CSR and community initiatives</li></ul><p> </p><p><strong>Apply Now</strong></p><p>If you're an experienced recruiter or consultative sales professional looking to build a long‑term career with a market‑leading organisation, we'd love to hear from you.</p><p> </p><p>Applicants must have full working rights in Australia or relevant sponsorship to work in a permanent recruitment consultant role.</p><p> </p><p>At Robert Half, inclusion is embedded in our DNA. We celebrate unique perspectives, backgrounds, and ideas-allowing you to bring your authentic self to work while contributing to a more inclusive and innovative workplace.</p><img src="https://counter.adcourier.com/aGF5bGV5LmJhY2hlci4yNzQwOC4xMDY3NUByb2JlcnRoYWxmaW50bC5hcGxpdHJhay5jb20.gif">
<p> </p><table width="680"><tbody><tr><td width="507"><p><strong>COMPANY: </strong></p><p>This government-based organisation employs 1600+ staff and delivers critical services to the community.</p><p>The ICT function operates a large and geographically dispersed, enterprise-scale environment that supports internal operations and community-facing services.</p><p>It is a unique opportunity to join a brownfield site and develop then implement a business-focused organisational-wide IT Strategy to deliver meaningful organisational and community impacts.</p><p>Robert Half has been exclusively retained for this appointment.</p><p><strong> </strong></p><p><strong>ROLE OVERVIEW: </strong></p><p> </p><p><strong>Chief Technology & Business Solutions Officer (CTO)</strong>, responsible for leading the transformation of the ICT function into a strategic business solutions partner by developing a clear ICT Strategy that modernises core enterprise platforms, uplifts cyber resilience, and drives continuous improvements while making disciplined IT investment decisions aligned to organizational outcomes.</p><p> </p><p>It's a transformational role requiring extensive strategic planning, patience, and resilience.</p><p> </p><p><strong>Key deliverables: </strong></p><ul><li><strong>IT Strategy & Roadmap</strong> - in consultation with the business, a key priority is the development of a clear ICT/Digital Strategy & Roadmap aligned to organisational objectives, that balances service demand, risk, and investment, while providing a practical pathway from a legacy to digital IT operating model.</li><li><strong>IT Team Culture Transformation</strong> - build a 'customer-focused' and 'business solutions partnering' culture that enables business outcomes through IT.</li><li><strong>Organisational Structure </strong>- determine suitability of the current IT org structure and factor into the broader ICT Strategy.</li><li><strong>Business Solutions </strong>- utilise current and emerging technologies (including the responsible use of AI) to deliver measurable improvements in performance, ways of working, risk posture, cost effectiveness, and end-user / community outcomes.</li><li><strong>ERP </strong>- lead the stabilisation and optimisation of a partially implemented ERP program.</li></ul><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>Strategic Leadership</strong> - on digital, data, business solutions, and emerging technologies (including AI).</li><li><strong>IT Strategy</strong> - develop & deliver the organizational-wide digital, data, & business solutions strategy, including cloud, cyber, enterprise architecture, ERP, applications etc.</li><li><strong>IT Operating Model </strong>- design and implement a modern digital operating model focused on business solutions and continuous improvement.</li><li><strong>Cybersecurity </strong>- oversee security architecture, IDAM, DR, incident response, and lead risk-based uplift aligned to Essential Eight.</li><li><strong>Stakeholder Management & Consultation </strong>- form relationships with, understand, and influence a diverse range of business stakeholders.</li><li><strong>Team Management </strong>- lead, manage, coach, and develop a team of leaders - 7 direct reports (Managers) and a broader IT team of 40-50.</li><li><strong>Rationalisation & Modernisation </strong>- applications, data, cloud, cloud infrastructure, vendors etc.</li><li><strong>Continuous Improvement</strong> drive continuous improvements through evidence-based service improvements, structured analysis, and workflow-focused service redesign.</li><li><strong>Change Management </strong>- lead change management in a respectful and patient manner.</li><li><strong>Financial Management </strong>- oversee, manage, and forecast the ICT budget, focusing on cost-optimisation and value for money spending.</li></ul><p><strong> </strong></p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / PERSONAL QUALITIES: </strong></p><p>Suitable for a transformational and strategic thinking CTO / CIO (or 2IC stepping up) experienced at solving business problems through the transformation of people, process, and technology inside regulated brownfield environments.</p><p>Ideal for a positive and resilient strategic thinker, with an IT evangelist mindset capable influencing and educating to challenge the status quo in a respectful yet patient manner.</p><p><strong> </strong></p><p><strong>Qualifications and Experience:</strong></p><ul><li><strong>Experience</strong>: 10+ years of experience in IT leadership roles, leading enterprise ICT/business transformation, including ERP, cloud, data governance/analytics, and multisite 24x7 technology operations.</li><li><strong>Proven track record</strong>: demonstrated success developing and implementing enterprise-wide IT strategies that have supported organisational objectives, technology uplift, and operational efficiency based on ITIL.</li><li><strong>Business solutions:</strong> demonstrated experience delivering innovative business solutions through process redesign, automation, AI, and contemporary improvement practices.</li><li><strong>Leadership skills</strong>: proven record of leading high performing teams and organisational change using contemporary, collaborative and human centered approaches.</li><li><strong>Interpersonal and communication skills</strong>: high impact and succinct communication skills with an ability to influence and connect with stakeholders/customers at all levels.</li><li><strong>Strong business acumen</strong>: ability to link technology initiatives to business objectives, successfully manage vendors/contracts, understand financials, and the commercial impact of IT decisions.</li><li><strong>Cybersecurity:</strong> leadership aligned to recognised frameworks including Essential Eight and ISO 27001.</li><li><strong>Industry experience</strong>: background in large and highly regulated and compliance-driven enterprise environments such as government, utilities, banking etc (or similar)</li><li><strong>Qualifications</strong>: Degree qualification in Information Technology, Business, Information Management, or related field.</li></ul><p> </p><p><strong>ADDITIONAL INFORMATION: </strong></p><ul><li><em>This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection.</em></li><li><em>Inclusion, Diversity and belonging lies at the heart of how we recruit. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.</em></li><li><strong><em>Applications close on 10 April 2026.</em></strong></li></ul><p><strong> </strong></p><p><strong>Full-time permanent role offering $280,000 - $320,000 (including super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position, and successful applicants will be contacted</strong></p><p> </p><p>Reference Number: 06800-0013406457</p><p> </p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY0MzkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
