<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p>This company is a well-established Australian-based financial trading & investment management firm with multiple locations around the globe.</p><ul><li>Friendly and approachable team with a focus on knowledge sharing, collaboration, and proactively building relationships to solve business problems.</li><li>Join a lean infrastructure team involved in both project design/delivery and operational support.</li><li>Work on a critical low-latency enterprise global network.</li><li>Focus on improving productivity through automation and AI tool creation.</li><li>Generous performance and company-based bonuses.</li><li>Hybrid working.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p>Network Infrastructure Engineer responsible for ensuring the availability, reliability, scalability, and security of the company's enterprise infrastructure and global co-location low-latency network.</p><p>Working in a lean team, you'll be involved in a mix of project and operational production support.</p><p>Hybrid working.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Manage, support, and enhance enterprise and global colocation network infrastructure.</li><li>Configure and maintain Cisco routing and switching.</li><li>Deploy, troubleshoot, and optimize Palo Alto firewalls.</li><li>Work with BGP, VLANs, routing protocols, and secure network segmentation.</li><li>Support network security best practices.</li><li>Ensure network reliability, performance, and uptime across global sites.</li><li>Assist with physical infrastructure such as network racks, cabling, patching, and hardware installations.</li><li>Management & support of Windows/Linux servers, virtualised infrastructure (Hyper-V), and AWS cloud infrastructure.</li><li>Assist with onsite IT support and general IT operations as needed</li><li><span style="text-decoration: underline;">Project involvement</span> - Work with IT and security teams on infrastructure and connectivity projects including, network architectural design; implementation of new technologies; automation & process improvement initiatives; documentation etc.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p>Suitable for a hands-on technical Network Engineer experienced with the support, management and design of critical enterprise network infrastructure.</p><p>Ideal for someone who seeking continuous learning while undertaking a broad role inside a lean team, allowing involvement in operational support, project delivery, and architectural design responsibilities. </p><p> </p><p><strong>The following is required: </strong></p><ul><li>Proven exp as a Network Engineer, with the design, management & support of critical & complex enterprise network infrastructure.</li><li>Core competencies in BGP and Cisco R&S.</li><li>Palo Alto firewall experience.</li><li>Competently able to use Wireshark.</li><li>Demonstrated experience delivering network projects - e.g. network designs, datacentre builds etc</li><li>Experience (and/or interest in learning to) administering Windows/Linux servers and virtualised infrastructure.</li><li>Financial trading industry experience is beneficial.</li><li>Relevant certifications - CCNA / CCNP.</li><li><strong>Personality / attitude:</strong> someone friendly who is eager to contribute, collaborate, and share knowledge to solve problems; is patient and listens to others; keeps composure in critical environments; willingness and ability to learn new technologies (and from prior mistakes); strong sense of ownership, accountability, and taking the initiative.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located North of the Sydney CBD (hybrid working) </strong><strong>and is offering $140,000 - $170,000 (plus super) + bonus potential.</strong></p><p> </p><p><strong><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013376521</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU3MDYzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established technology company that builds security and access systems for large organisations.</p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting systems and business critical applications across global offices.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As an IT support analyst, you will support performance and reliability of applications and infrastructure across global offices.</p><p>This is a hands-on support role, combining day-to-day troubleshooting with project work, system upgrades, documentation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide application and infrastructure support for critical business systems</li><li>Monitor system performance, availability, and capacity, and carry out proactive maintenance</li><li>Troubleshoot and resolve complex incidents, including root cause analysis and permanent fixes</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning</li><li>Support IT projects and change initiatives from analysis through to implementation</li><li>Work closely with business stakeholders to understand requirements and propose solutions</li><li>Coordinate with vendors and third parties when required</li><li>Maintain technical documentation, standards, and runbooks for each location</li><li>Ensure systems align with security, compliance, and internal IT standards</li></ul><p> </p><p><strong>YOUR PROFILE:</strong></p><p>Suitable for a strong Infrastructure/ Systems support engineer with experience supporting global enterprise environments.</p><p>Ideal for a technical guru with a strong focus on support, that proactively seeks out problems to innovate the business workflows.</p><p><strong>The following is required:</strong></p><ul><li>IT support or infrastructure Support background in a global environment</li><li>Strong experience with <strong>Windows Server & Desktop</strong>, including Active Directory, DNS, DHCP, Group Policy</li><li>Experience supporting <strong>Microsoft 365</strong> (Outlook, Teams, OneDrive, SharePoint)</li><li>Solid <strong>networking knowledge</strong> (Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting)</li><li>Experience with <strong>virtualisation platforms</strong> (VMware, Hyper-V)</li><li>Experience with endpoint security tools (AV, patching, encryption, MFA)</li><li>Familiarity with ITIL-based support processes and ticketing systems</li><li>Clear communication skills and confidence engaging with business stakeholders</li><li>Strong problem-solving mindset with focus on root cause, not just workarounds</li><li>Organised, process-driven, and able to manage multiple priorities</li></ul><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV)</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: 06800-0013360655</em></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjExOTY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>This company is a global SaaS provider who develop innovative cloud-based software solutions to better manage and monitor risk & compliance. </p><p>They employ circa 140 staff who collaborate across multiple office locations around the world.</p><p>Hybrid working available.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p>As the Technical Support Specialist, you'll be the main IT point of contact for Australia, focused on IT Support for internal users (break/fix), project management, vendor management, and stakeholder communication.</p><p>It's a 'non-standard role' where you'll work alongside a global IT team yet be responsible for running local IT in Australia.</p><p>You'll be required to understand the wider scope of IT and how it fits strategically into the business, then effectively communicate this to local stakeholders.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Break/fix IT Support for internal users - laptops, Windows & Mac OS, Microsoft 365 & Azure, Windows Server, routers/switches & wireless access points, printers, mobile phones etc.</li><li>Monitor and manage internal local network systems infrastructure.</li><li>Project planning and management of local IT projects.</li><li>SaaS vendor management.</li><li>Extensive communication with senior stakeholders to understand and address IT pain points and facilitate IT change management.</li><li>Think outside the box to develop innovative IT solutions to fix business problems.</li><li>IT Security - rolling out security features and educating on security awareness while ensuring users abide by policies/procedures.</li><li>Prepare technical writing and detailed documentation</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE</span></strong></p><p> </p><p>Suitable for an IT Support Specialist with competent infrastructure knowledge and capable of 'seeing the bigger picture' when it comes to IT.</p><p>Ideal for someone who wants to move towards IT management in the future - management, oversight, and strategy.</p><p><strong> </strong></p><p><strong>The following is required: </strong></p><ul><li>Proven desktop & infrastructure support experience inside mid-sized yet complex enterprise environments.</li><li>Competent technical understanding of Windows Server; Azure & Microsoft 365; Virtualisation; Routing/Switching and WAN/LAN.</li><li>Demonstrate vendor management and project management experience.</li><li>Excellent communication skills, capable of clearly articulating thoughts/concepts in easy-to-understand language while forming relationships with management and understanding their needs.</li><li>Self-starter capable of working independently, managing their own priorities, and making decisions with minimal supervision.</li><li>Display a clear ability for self-learning and proactively 'thinking outside the box' to problem solve. </li><li>Show logical and competent technical troubleshooting and problem-solving skills.</li><li>Able to work in a fast-paced environment and capable of successfully navigating roadblocks.</li><li>Successfully pass criminal and background police checks.</li></ul><p> </p><p> </p><p><strong>This is a full-time permanent role located in the Sydney CBD (hybrid working available) that is offering circa $110,000 - $120,000 (plus super) - depending on experience<em>.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013363605</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjk2MTgwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><ol><li>Oversee IT systems and infrastructure, managing both in-house technology and outsourced partners to ensure effective service delivery.</li><li>Plan, monitor, and optimise information systems for efficiency, cost-effectiveness, and automation opportunities.</li><li>Implement and maintain strong security measures and access controls to protect company systems and data.</li><li>Lead system implementations and upgrades, coordinating stakeholder consultation, user acceptance testing, and training.</li><li>Maintain and review IT-related contracts and vendors to ensure service continuity and optimum performance.</li><li>Develop and execute disaster recovery and business continuity strategies to minimise downtime and data loss during incidents.</li><li>Provide hands-on technical support, including troubleshooting issues across hardware, software, network, and ERP systems (e.g. SAP, Salesforce, Jobtrak).</li><li>Manage IT assets, licenses, and Standard Operating Environments (SoE), keeping all records and systems current.</li><li>Coach and support technical staff, fostering teamwork, accountability, and continuous improvement.</li><li>Partner with leadership to align technology with business strategy, driving productivity, efficiency, and compliance with legal and operational requirements.</li></ol><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGVucnkud29vLjg0NjczLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong>ROLE SNAPSHOT:</strong></p><p>Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">This is a full time in office role. </span></li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p> </p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>MS SQL Server (query and report writing) skills are required, as is the need to be full time in the office.<br /><br /></p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>1-3 years MS SQL Server experience, troubleshooting/writing SQL queries and writing/modify reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management, yet not afraid to ask questions and collaborate with others.</li></ul><p> </p><p>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</p><ul><li>Able to work full time in the office.</li></ul><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">full time in office</span>) and is offering $90,000 - $95,000+super - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013364592</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYxMDM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
