<table width="680"><tbody><tr><td width="552"><p><strong>Desktop Support Engineer</strong></p><p>We are partnering exclusively with a retail organisation on a 6-12-month contract with potential to extend. You'll be based at the head office, providing IT support across both head office and stores. This Monday-Friday in office role offers the opportunity to grow into managing projects and BAU independently.<br /> </p><p>We're looking for someone with strong communication skills, professional presentation, and a genuine interest in building a long-term career with the organisation.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot desktops, laptops, POS systems, barcode scanners, receipt printers, and EFTPOS terminals.</li><li>Support Windows 7 and 10 environments.</li><li>Manage Office 365 including user accounts, password resets, licenses, SharePoint, and Teams.</li><li>Handle permissions and access through Active Directory or similar tools.</li><li>Perform basic network troubleshooting, including Wi-Fi and VPN configurations.</li><li>Escalate unresolved issues to Level 2/3 support or vendors when needed.</li><li>Log and track support requests using a ticketing system to meet SLA requirements.</li><li>Support mobile devices including tablets and handheld scanners.</li><li>Train store employees on IT processes and system usage.</li><li>Perform routine system checks and software updates to keep POS and applications operational.</li><li>Collaborate with vendors and third-party providers for hardware replacements and escalations.</li></ul><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy4wNDQ2Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>Join an Exciting Project as a Desktop Support Engineer - On-going contract </strong></p><p> </p><p>We are seeking a skilled Level 1/2 IT Support Engineer to join an ambitious project supporting a leading client in the civil engineering and construction space. This organisation is renowned for delivering large-scale infrastructure projects that shape communities and drive innovation. If you're passionate about IT support and thrive on different client sites, this role offers an excellent opportunity to showcase your expertise.</p><p> </p><p>Working Hours - 8:30am-4:30pm</p><p><strong>Location:</strong> 2x office locations <br /> Broadmeadow 2292 - 3 days <br /> Kangy Angy 2258 - 2 days</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive IT support to VIPs, Executive Assistants, and other team members, ensuring minimal downtime and seamless operations.</li><li>Manage and troubleshoot issues related to Office 365 applications and Windows 10/11 operating systems.</li><li>Oversee configuration, deployment, and support of iOS devices using mobile device management tools.</li><li>Utilize ServiceNow or similar platforms to log, track, and resolve incidents efficiently.</li><li>Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, and video conferencing systems.</li><li>Provide remote assistance using tools like TeamViewer or Remote Desktop Protocol to resolve user issues quickly.</li><li>Perform troubleshooting, repairs, and upgrades for desktops, laptops, printers, and other hardware.</li><li>Apply basic cybersecurity principles to ensure a secure IT environment.</li><li>Support cloud-based platforms such as Azure or AWS for storage and application needs.</li><li>Manage and deploy software using tools like SCCM and Intune.</li><li>Ensure data integrity through proper backup and recovery processes.</li><li>Coordinate the collection and distribution of IT assets across locations.</li><li>Perform regular checks and maintenance on printers and video conferencing room systems.</li><li>Handle escalated incidents and ensure proper resolution in a timely manner.</li></ul><p> </p><p>What we're looking for:<br /> We're seeking someone who can hit the ground running with solid technical expertise, outstanding problem-solving skills, and a collaborative mindset. Prior experience in a fast-paced project or engineering environment is a plus.</p><p> </p><p> </p><p> </p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy42MDc3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p> </p><p>This company is an established and growing IT Managed Service Provider who offer Professional & Managed Services across Cloud & M365 + Managed Security and Cybersecurity Incident Response.</p><p> </p><p>On offer:</p><ul><li>Specialized MSP for clients in the healthcare and biotech space who are making meaningful improvement to people's lives.</li><li>Tenured team focused on collaboration, knowledge sharing/upskilling, and teamwork to deliver outstanding customer outcomes.</li><li>An additional 6 days leave per year based on performance.</li><li>$85,000 - $95,000 +super - depending on experience. </li><li>Paid certifications and training.</li><li>Mainly WFH remote working with occasional travel to client sites needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>IT Support Engineer role working in a team and responsible for providing mainly Level 2 IT Support to various customers across Azure & M365 cloud solutions, including workstations, servers, printers, networks and various hardware/software. </p><p> </p><p>Mainly WFH remote working with occasional travel to client sites needed for onsite support.</p><p><strong><em> </em></strong></p><p><strong>Key elements of the role: </strong></p><ul><li>Level 2 technical IT Support to monitor, troubleshoot and resolve desktop hardware/software, server, and network connectivity issues for end users.</li><li>Focus is on supporting M365 & Azure cloud technologies - Office 365, Exchange Online, Entra ID, Defender, Intune, Autopilot etc. </li><li>Network support including connectivity troubleshooting and assisting with configuration of network devices - firewalls, wireless access points, routers, switches etc.</li><li>Service Desk support using ConnectWise ticketing system.</li><li>Identify opportunities for automation and process improvements.</li><li>Assist in documentation of IT processes.</li><li>Work collaboratively with internal colleagues to resolve customer issues.</li><li>Mainly WFH but occasional travel to customer sites is required for onsite support. </li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / SKILLS / BACKGROUND / PERSONAL QUALITIES: </span></strong></p><p> </p><p>Suitable for a Level 2 IT Support professional with Azure & M365 experience who is seeking a challenging role they can own and make what they want.</p><p> </p><p>Ideal for a 'go-getter' and a collaborative team player with no ego who enjoys knowledge sharing and proactively taking the initiative to learn. </p><p> </p><p><strong>Required skills / knowledge / experience: </strong></p><p>- Level 2 IT Support experience, supporting end user's desktop hardware, software and network connectivity issues.</p><ul><li>M365 & Azure support exp incl Entra ID, Intune, Autopilot, Teams, Exchange Online etc</li><li>Windows Server experience is beneficial.</li><li>Excellent communication skills (both verbal and written) and customer facing abilities.</li><li>Demonstrate proactively taking the initiative for self-learning and self-improvement.</li><li>Display logical problem-solving abilities.</li><li>Professional presentation and a social and friendly manner.</li><li>Keen interest in emerging cloud technologies.</li></ul><p> </p><p><strong>This is a full-time permanent role predominantly WFH offering $85,000 - 95,000 (plus super) - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p><strong> </strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ4NjM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>The Role</strong></p><p>Are you passionate about using data to drive impactful decisions in the education sector? We're seeking a skilled and detail-oriented Data Engineer to join our client's team and help transform how data is leveraged to improve educational outcomes. This is an exciting opportunity to work in a mission-driven organization where you can apply your technical expertise to develop and maintain data pipelines, optimize data architecture, and enable stakeholders to make informed decisions.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, build, and maintain scalable and robust ETL pipelines that support the extraction, transformation, and loading of data from various systems.</li><li>Collaborate with data analysts, scientists, and domain specialists to understand key data requirements and deliver optimized data solutions.</li><li>Monitor and optimize database infrastructure to enable efficiency, reliability, and scalability for large datasets.</li><li>Ensure data quality, governance, and security standards are consistently met across systems.</li><li>Implement cloud-based data storage systems and migrate on-premise data systems when applicable.</li><li>Develop and maintain documentation for data engineering processes and frameworks.</li><li>Provide support during major data initiatives, such as migration, reporting enhancements, or analytics integration efforts.</li></ul><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field.</li><li>Proven experience as a Data Engineer or in a similar data-centric role (e.g., 3-5 years of experience).</li><li>Advanced knowledge of Python, SQL, or other programming/querying languages for data processing.</li><li>Familiarity with big data technologies such as Apache Spark, Hadoop, or similar frameworks.</li><li>Proficient in working with cloud platforms like AWS, Azure, or Google Cloud for data warehousing (e.g., Redshift, Snowflake, or BigQuery).</li><li>Exposure to data visualization tools like Tableau, Power BI, or similar platforms (preferred).</li><li>Experience with education technology or analytics tools tailored to the education sector is a plus.</li><li>Ability to effectively communicate technical concepts to non-technical stakeholders.</li></ul><p> </p><p><strong>What's on offer?</strong></p><ul><li>An exceptional work environment where your skill set can be expanded and your career set on a fast track.</li><li>The support of a passionate and talented IT team.</li><li>A creative workplace where innovation and initiative is valued.</li><li>Ongoing training and development to help you reach your full potential.</li><li>A dynamic company that supports work-life balance.</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFtbGluMDUuNTg3NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p> </p><p>This recognisable global company employs <100 staff in Australia and is involved in heavy-duty transportation solutions.</p><p> </p><p>Join a highly motivated + close-knit and growing IT team who are undertaking an uplift/modernization of their dated technology function.</p><p> </p><ul><li>Sutherland Shire office location - free onsite parking</li><li>Hybrid working - 3 days in office, 2 days WFH</li><li>Supportive & collaborative manager open to recommendations/ideas on how to improve IT.</li><li>Company culture: flat non-hierarchical and non-political structure that recognizes individual contributions and offers a genuine work/life balance. </li><li>IT training budget.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT </span></strong></p><p> </p><p>Broad System Administrator role operating in a small/close-knit team wearing 'multiple hats', that includes the administration of the company's internal network/systems infrastructure + delivering L1-3 IT support to circa 90 end users across 2 sites.</p><p> </p><p>A key element of the role is to assist in the uplift & modernization of their IT infrastructure through identifying issues/problems, making recommendations, then implementing practical solutions that ensure reliability & security.</p><p> </p><p>Hybrid working - 3 days in office, 2 days WFH.</p><p> </p><p><strong>Responsibilities include: </strong></p><ul><li>Administer Windows Server, incl AD, GP, DNS/DHCP, + some basic Linux</li><li>Server monitoring & patching, ensuring stability, security, and performance.</li><li>Support & administer Office 365.</li><li>Manage storage & backup solutions</li><li>Troubleshoot hardware/software & networking issues.</li><li>Manage & support virtualization platforms.</li><li>Configure & support network devices (Cisco Meraki, Fortinet, VPN, WAN/LAN).</li><li>Maintain cyber security protocols & best practice - incl DR planning.</li><li>Prepare effective and up-to-date documentation</li><li>L1-3 IT Support to internal users (Win 11).</li></ul><p> </p><p><strong>Upcoming projects:</strong></p><ul><li>Upgrades for Windows Server (2012-2022) & Active Directory.</li><li>Virtualisation upgrade/implementation.</li><li>UEM and remote monitoring tool selection/implementation.</li><li>Environment assessment/discovery to identify issues, risks, opportunities for improvement.</li><li>Update technical documentation & processes.</li><li>DR planning.</li><li>Cyber security uplift.</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Wintel System Administrator comfortable undertaking a broad role inside small-sized IT team, including IT Support.</p><p> </p><p>Ideal for someone curious and inquisitive with a passion for IT (a tinkerer) who enjoys proactively identifying, understanding, then fixing problems.</p><p> </p><p>Proven history uplifting dated IT environments is needed.</p><p> </p><p><strong>The following is required:</strong></p><ul><li>Broad System Administration experience across Windows Server, Office 365, virtualisation, storage, backups, networking etc.</li><li>Core competencies across Wintel and on-prem datacentre technologies.</li><li>Comfortable providing L1-3 IT Support to end users.</li><li>Demonstrated experience successfully navigating and delivering infrastructure uplift / modernisation projects.</li><li>Being naturally curious & inquisitive who loves problem solving and fixing IT issues.</li><li>Approachable and patient personality who isn't afraid to proactively seek out and fix user issues.</li><li>Respectful team player who enjoys knowledge sharing to collaboratively overcome problems.</li><li>Warehousing experience is beneficial.</li><li>Relevant certifications.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the Sutherland Shire (hybrid working) and is offering circa $110,000 - $120,000 (plus super) - depending on experience<em>. </em></strong></p><p><strong><em> </em></strong></p><p><strong><em>Note: Australian Citizenship or Australian Permanent Residency is required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjY0NzEyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="552"><p>We are seeking a highly motivated and skilled <strong>Network Engineer</strong> to join our team within the Banking and Financial Services industry, based in the heart of Sydney CBD. This role offers an exciting opportunity to work in a dynamic, fast-paced environment, supporting and optimizing the network infrastructure critical to our organization's operations.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, deploy, and maintain network infrastructure to ensure high availability, reliability, and security in compliance with industry standards.</li><li>Monitor and troubleshoot network issues, providing proactive solutions to minimize downtime and ensure seamless operations.</li><li>Collaborate with other IT teams to implement and support cloud-based solutions and hybrid infrastructure.</li><li>Implement and manage firewalls, routers, switches, and other network devices, ensuring security and compliance with organizational policies.</li><li>Conduct network performance analysis, capacity planning, and optimization to support the growing needs of the business.</li><li>Work closely with cybersecurity teams to mitigate risks and ensure the network is protected against internal and external threats.</li><li>Manage disaster recovery and contingency plans for the organization's network infrastructure.</li><li>Document network architecture, configurations, and processes for easy reference and compliance purposes.</li><li>Stay up to date with emerging technologies and recommend improvements to enhance the bank's technology landscape.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience (4+ years) as a Network Engineer, preferably within the Financial Services sector.</li><li>Proficiency in managing network systems, including routing, switching, VPNs, and firewalls.</li><li>Strong understanding of network security protocols and hands-on experience with security tools.</li><li>Knowledge of cloud technologies (e.g., AWS, Azure) and hybrid setups is a plus.</li><li>Relevant certifications such as CCNA, CCNP, or CISSP are highly desirable.</li><li>Strong analytical and problem-solving skills, with the ability to work on complex infrastructure challenges.</li><li>A proactive mindset with excellent communication and collaboration skills to work effectively across teams.</li></ul><p><strong> </strong></p><p><strong>Why Join Us?</strong></p><ul><li>Be part of a supportive and innovative team driving technology solutions in the banking industry.</li><li>Convenient Sydney CBD location with easy access to transport and amenities.</li><li>Competitive salary package with opportunities for professional growth and development.</li><li>Access to cutting-edge technologies and projects within a thriving financial services environment.</li></ul><p> </p><p>If you are a talented Network Engineer who thrives on challenges and innovation, and you are looking to make an impact within the fast-moving financial services industry, we would love to hear from you!</p><p> </p><p><em>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/dG9tLmxldnkuNTU3MTMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="552"><p>Robert Half are partnering with a highly reputable and well-established Wealth Management firm with operations across the ANZ region. The company is known for its commitment to innovation, long-term client relationships, and data-driven investment strategies. As the business continues to evolve and scale, they are investing heavily in their data capabilities and looking to bring in top-tier talent to support this growth.</p><p> </p><p>We're seeking a <strong>Data Engineer</strong> with a strong background in the <strong>Microsoft technology stack</strong> who will support enterprise-wide data initiatives and enable seamless data flow across systems and platforms.</p><p> </p><p>This is an excellent opportunity for a Mid to Senior-level professional with experience in complex data environments, ideally within <strong>Financial Services, Wealth Management, or related domains</strong>.</p><p> </p><p><em>Key Responsibilities:</em></p><ul><li>Design, develop, and maintain data pipelines and integration solutions across Microsoft technologies.</li><li>Collaborate with data architects, analysts, and business stakeholders to ensure smooth data flow and consistency across platforms.</li><li>Integrate data from multiple on-premises and cloud sources.</li><li>Monitor, troubleshoot, and optimize data integration workflows and performance.</li><li>Contribute to data governance, data quality, and best practice frameworks.</li><li>Participate in strategic data projects supporting business growth and transformation initiatives.</li></ul><p> </p><p><em>Key Skills & Experience:</em></p><ul><li>Proven experience across end-to-end Data Engineering projects.</li><li>Strong expertise across the Microsoft data stack, including but not limited to:</li><ul><li>SQL Server (SSIS, SSRS, T-SQL)</li><li>Azure Data Factory / Azure Synapse / Azure Data Lake</li><li>Power BI</li></ul><li>Strong understanding of data architecture, data warehousing concepts, and integration best practices.</li><li>Experience working with APIs and cloud/on-prem data sources.</li><li>Ideally experience within Financial Services / Wealth Management.</li><li>Strong problem-solving skills & attention to detail.</li><li>Excellent communication & stakeholder engagement abilities.</li></ul><p> </p><p><em>Requirements:</em></p><ul><li><strong>Must have full, unrestricted full-time working rights in Australia</strong></li><li>Must be able to attend their Sydney offices - Hybrid working environment.</li></ul><p> </p><p><em>What's on Offer:</em></p><ul><li>Join a high-performing team in a highly respected Wealth Management business.</li><li>Play a central role in building modern, scalable data solutions.</li><li>Work in a mature, collaborative environment with strong leadership and direction.</li><li>Competitive remuneration and long-term career growth opportunities.</li></ul></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FuYS5rZWVuYW4uMDk5OTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>This company is a highly successful and growing Australian Financial Services firm who employ circa 200 staff.</p><p> </p><p>Listed on the ASX, they invest in and manage a diversified range of assets and are currently in a high growth phase due to several significant acquisitions.</p><p> </p><p>Their flat organisational structure and minimal red tape allows you to deliver meaningful impacts to stakeholders at all levels of the organisation.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE & RESPONSIBILITIES</span></strong></p><p> </p><p>As the Group Technology Manager, you'll manage a small internal IT team and be accountable for ensuring the ongoing delivery and improvement of IT Services to the organisation and its sub-companies.</p><p> </p><p>With many IT Services being outsourced to external providers, a considerable element of the role involves external IT vendor management and relationships building.</p><p> </p><p>It's a hands-on, forward thinking, and interactive role in flat organisational structure, involving significant collaboration with senior stakeholders to continuously align IT to business objectives. </p><p> </p><p><span style="text-decoration: underline;">Full time in office role. </span></p><p> </p><p><strong>Responsibilities:</strong></p><ul><li><strong>External Vendor Management: </strong>extensive relationship building with and management of external IT Providers who deliver IT Managed Services and Managed Security Services (incl Managed SOC).</li><li><strong>Operational Excellence: </strong>accountable for IT Service Delivery - ensuring the availability, reliability, performance, and security of all IT systems and infrastructure (Azure & Microsoft 365)</li><li><strong>IT Strategy:</strong> in collaboration with external IT Providers, develop and implement the IT Roadmap for ongoing and future needs (including Cyber Security).</li><li><strong>Security Program oversight</strong> - managing the overall security framework and strategy, ensuring controls are implemented to industry best practice, and continually improving cybersecurity maturity level.</li><li><strong>IT Project Management</strong>: take a lead role in the planning and execution of IT projects and initiatives.</li><li><strong>Incident & Change Management</strong>: managing incident response and change management processes.</li><li><strong>Architecture Oversight</strong>: Design and align solutions and enterprise architecture for group-wide initiatives.</li><li><strong>Budget Management</strong>: work with the Head of Shared Services to develop and manage IT Budgets for ongoing and future needs.</li><li><strong>M&A / Integrations</strong> - leading M&A activity as the IT Workstream Lead.</li><li><strong>Team Leadership</strong>: manage and develop a small internal IT team - 1x End User Support Analyst<br /><br /></li></ul><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED EXPERIENCE, KNOWLEDGE, PERSONAL QUALITIES</span></strong></p><p> </p><p>Suited for an IT Manager (or similar) professional with background operating in small to mid-sized yet complex environments requiring extensive external IT vendor management.</p><p> </p><p>Ideal for someone who thrives in fast-paced and busy environments that will utilize their organizational skills and ability to engage with stakeholders at all levels to align IT with business objectives.</p><p> </p><p><strong>Required background & experience:</strong></p><ul><li><strong>Experience</strong>: proven IT leadership experience within small to mid-sized yet complex organisational structures, encompassing cloud infrastructure, end user computing, cybersecurity, and IT project management.</li><li><strong>Proven track record</strong>: demonstrated success managing external IT vendors to deliver IT services that enable business objectives.</li><li><strong>Big picture & forward thinking</strong>: ability to understand changing business requirements, anticipate future tech needs, and translate these into actionable roadmaps / deliverables.</li><li><strong>Stakeholder management & communication</strong>: ability to translate technical IT concepts into an easily understandable manner while confidently engaging with stakeholders at all levels.</li><li><strong>External vendor management</strong>: proven experience forming relationships with and managing IT Service Delivery from external IT providers.</li><li><strong>Industry experience</strong>: within Financial Services and/or Professional Services (or similar) is preferred. </li><li><strong>Attitude & personality:</strong></li></ul><p>- Proactive and adaptable self-starter with strong organisational skills.</p><p>- Enjoys operating in small IT teams being hands-on to project manage IT outcomes.</p><p>- Natural collaborator who thrives proactively engaging with others to understand/solve their IT issues.</p><p>- At their best in fast-paced, busy, and growing environments.</p><p>- Corporate & professional presentation and communication skills. </p><ul><li><strong>Comfortable with a <span style="text-decoration: underline;">full time in office role</span>. </strong></li></ul><p> </p><p> </p><p><strong>This is full time permanent role located in the Sydney CBD and is offering $</strong><strong>160,000 - $178,571 </strong><strong>(</strong><strong>plus super) + 10% bonus potential - depending on experience.</strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights (PR or citizenship) is required to be considered for this position, and successful applicants will be contacted. </em></strong></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQ5Nzk1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
