5 results for It Support Engineer in Sydney, New South Wales

IT Support Specialist | Global Financial Services

Sydney CBD, New South Wales
remote
Permanent placement
100000 - 110000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANY: This global financial services firm operates in the investment management space, with $200+ billion assets under management.<ul><li>Multiple offices across North America, Europe, the Middle East, and APAC.</li><li>Corporate and professional working environment with stunning Sydney CBD offices.</li><li> Cloud-first approach - fully hosted in Azure & M365.</li><li>Take ownership of IT Support in Australia.</li><li>Ongoing training and professional development.</li><li>Forward-thinking professional organisation that is investing in AI-powered productivity tooling.</li></ul> THE ROLE & RESPONSIBILITIESAs the IT Support Specialist, you'll be the key point-of-contact providing high-touch Desktop Support to circa 40 staff across 2 offices.It's a non-standard position, as you'll be given ownership of end-user support in Australia whilst also assisting with vendor management, project deployments, problem management, process improvement + automation, security & compliance, and in the adoption of AI productivity tools. You will have a genuine opportunity to deliver tangible benefits and improvements across service delivery, process improvements/automation, and AI.Full time in office role. Role snapshot: <ul><li>Deliver high touch Desktop Support to internal users, including senior executives and VIP's (in-person + remote).</li><li>Be the key IT support point of contact for Australian users - customer service, expectation management, education/training etc.</li><li>Troubleshoot, determine root cause analysis then resolve technical issues across laptops, desktops, mobile devices, OS, enterprise applications, collaboration platforms, and network connectivity (TCP/IP, VPN, Wireless etc).</li><li>Involvement in IT projects, deployments, and system upgrades.</li><li>Proactively identify then implement process improvements & automation.</li><li>Assist with Problem Management activities to improve IT service delivery.</li><li>Collaborate with global IT teams and external vendors to resolve complex escalated issues.</li><li>Assist in the adoption and support of AI initiatives across the firm.</li><li>Full time in office role </li></ul> Key elements of the role: <ul><li>Collaboration & AV support - Microsoft 365, meeting rooms & videoconferencing (Zoom), offsite conferences & events etc.</li><li>Endpoint, Device, and Asset Management - configure & deploy laptops, desktops, and mobile devices via Intune & Jamf; support Windows 11 & MacOS; automated provisioning via Autopilot; support device lifecycle management</li><li>IT Project Delivery - participate in IT deployments, system upgrades, and office moves.</li><li>Monitoring & operations - daily monitoring of EUC and office systems; Incident & Problem Management; Service Delivery improvement</li><li>AI Tools & Productivity Support - support adoption & rollout (ChatGPT, Claude, Copilot etc), troubleshooting & user queries, licensing, data governance etc.</li><li>Identity, Security & Compliance - support Entra ID, endpoint security tools (Defender, CrowdStrike), MFA, and security awareness training while ensuring compliance to security governance / policies.</li><li>Vendor Management - AV, meeting rooms, hardware procurement, mobility, printers etc.</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suited to a Desktop Support professional experienced at taking ownership of IT support inside mid-sized yet complex corporate & professional environmentsIdeal for someone who enjoys end user support but wants to do more value-add initiatives, e.g. AI adoption/support, vendor management, problem management, and service delivery improvement via automation & streamlining processes. The following experience / skills are required: <ul><li>Proven experience providing in-person Desktop Support to corporate end users, inside small to mid-sized yet complex environments.</li><li>Background in the corporate Professional Services industry or similar - e.g. legal, financial services, asset management etc.</li><li>Strong technical support skills across Desktop hardware/software technologies - Microsoft 365, Entra ID, Windows 11, Intune, iOS, VPN / remote access connectivity etc..</li><li>Competent meeting room and AV/VC support skills.</li><li>Familiarity with AI productivity tools (ChatGPT, Claude etc).</li><li>Demonstrated experience creating efficiencies, cost-savings, and/or improvements in prior roles.</li></ul> Required personal qualities: <ul><li>Strong customer-service focus - responsive with a sense of urgency, solution focused, can operate under pressure & prioritize, manage end user expectations + provide follow up.</li><li>Comfortable working in an autonomous capacity - taking the initiative to solve problems, prioritise, and make decisions while working with a geographically dispersed team. </li><li>Proven track record of taking the initiative for self-study and self-learning.</li><li>Corporate & professional presentation & communication skills (verbal + written).</li><li>Excited by the variety of a broad and interactive end-user focused role.</li><li>Comfortable working onsite in the office full time. </li><li>Interest in AI.</li></ul> This is an onsite full-time permanent role located in the Sydney CBD and is offering $100,000 - $110,000 + super + bonus potential. *Note, Australian Permanent Residency or Australian Citizenship is required to be considered for this position, and successful applicants will be contacted Reference Number: 06800-0013442929 This is a on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE5NTI5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-25T05:05:52Z

System Network Administrator | Property Firm

Sydney CBD, New South Wales
remote
Permanent placement
115000 - 125000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANYThis company is a well-established, respected and highly successful Australian-based property organization who employ 500+ staff across Australia.They are a corporate and professional organisation who've been involved in many iconic projects across Australia.<ul><li>Flat structure inside a close-knit team of tenured, motivated, hardworking, and self-driven IT professionals.</li><li>Team culture focused on collaboration, knowledge sharing, and supporting each other, no matter the task.</li><li>Well-defined technology stack utilising secure yet modern technologies.</li><li>Layered & structured security posture built on industry best-practice and evolving risk management.</li><li>Impressive CBD offices.</li></ul> ROLE SNAPSHOT Newly created System Network Administrator role responsible for the management, maintenance, administration, patching, and support of the company's internal infrastructure.Involvement in both BAU operational support and project delivery.Operating in an internal IT team of 10+, there is significant horizontal growth opportunities.Full time in office role in the Sydney CBD with occasional travel to Parramatta CBD. Responsibilities: <ul><li>Maintain and support Windows environments, network infrastructure, and end-user systems</li><li>Manage and update network devices, including applying firmware and security updates to firewalls</li><li>Administer and support Microsoft 365 services, Active Directory, and Exchange Server</li><li>Troubleshoot and resolve user IT issues, escalating where required</li><li>Configure client workstations and support system migrations</li><li>Assist with user onboarding and deliver training to ensure effective use of systems</li><li>Perform ongoing IT maintenance tasks and system monitoring</li><li>Implement and maintain cybersecurity controls in line with ISO 27001 standards</li><li>Collaborate with internal teams and external vendors to support IT operations and projects</li><li>Undertake special projects and ad-hoc tasks as required</li></ul> REQUIRED SKILLS / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for a 'jack of all trades' with IT administration experience across both systems and layer 2 networking.Ideal for a 'techy at heart' who can clearly communicate and proactively takes the initiative for self-study / upskilling. The following is required:<ul><li>Proven Windows system administration and Microsoft 365 administration skills inside corporate and professional yet complex environments.</li><li>Solid understanding of Layer 2 networking.</li><li>Firewall management experience.</li><li>Security-first mindset and experience with cybersecurity.</li><li>Ownership mentality and a desire to help others in the team.</li><li>Demonstrate logical troubleshooting & problem-solving skills.</li><li>Eagerness to learn, prove yourself, then expand your responsibilities.</li><li>Corporate presentation with clear + confident communication and comprehension skills.</li><li>Comfortable working full time in the office.</li></ul> This is a full-time permanent role offering up to $115,000 - $125,000 (plus super) - depending on experience. Note: unrestricted permanent Australian working rights (PR or citizenship) are required to be considered for this position and successful applicants will be contacted. Reference Number: 06800-0013424894This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjQwNzY3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-18T02:20:40Z

Systems Administrator | Internal IT

Sydney CBD, New South Wales
remote
Permanent placement
120000 - 125000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">THE COMPANY This Property & Facilities Services-related company is the leader in their field and employs 6000+ staff in multiple sites across NSW, QLD, VIC, WA and SA.<ul><li>#1 in their field</li><li>Highly profitable $400 mill turnover company.</li><li>Innovative organisation embracing technology, security, and data driven analytics. </li><li>Highly professional yet non-corporate culture.</li><li>Tenured IT team with a proven track record of retaining staff.</li><li>Collaborative and helpful team environment.</li><li>Flat non-hierarchical structure.</li></ul> THE ROLE & RESPONSIBILITIES Systems Administrator role focusing on the administration, management & support of the organisations internal network, systems and cloud infrastructure.Work with a collaborative team and close-knit team with no ego's and be involved in a broad role involving both BAU & project delivery. This is a full time in-office role. Responsibilities include:<ul><li>Manage, monitor, maintain, and administer Windows Server environments, including Active Directory / Entra ID and hybrid Exchange.</li><li>Administer Microsoft 365 tenancy.</li><li>Networking - mange & update network devices, including firewalls and network switches.</li><li>Manage and deploy patching, firmware and security updates.</li><li>Cybersecurity - implement & maintain cybersecurity controls and tooling.</li><li>Assist with the administration of private cloud infrastructure (VMware).</li><li>Troubleshoot, determine root cause analysis, and resolve technical issues.</li><li>Assist with escalated IT Support queries as needed.</li><li>Delivery of IT infrastructure project including upgrades, migrations, deployments etc</li><li>Full time in office role.</li></ul> REQUIRED EXPERIENCE / BACKGROUND / KNOWLEDGE Suitable for a System Administrator with a generalist skillset and an interest in networking and cybersecurity.Ideal for someone who wants to join a growing business, with a motivated technical team, and proactively contribute The following is required:<ul><li>Proven System Admin experience with the management, administration & support of Microsoft environments.</li><li>Competent M365 admin & support experience.</li><li>Layer 2 networking knowledge & understanding.</li><li>Display logical technical troubleshooting + problem-solving skills.</li><li>Team player with no ego and a willingness to learn + share knowledge.</li><li>Great communication skills able to deliver complex IT concepts into easy-to-understand language.</li><li>Patient personality with great attention to detail.</li><li>Able to work full time in the office.</li></ul> This is a full-time permanent role located in the Sydney CBD and is offering $120,000 - $125,000 (plus super) - depending on experience. Note: Australian Citizenship or Australian Permanent Residency is required to be considered for this position and successful applicants will be contacted. Reference Number: 06800-0013434922 This is an on-site position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjA0Nzk5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-11T02:25:57Z

Privacy Manager

Sydney CBD, New South Wales
remote
Permanent placement
110000 - 158000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established residential property business based in Sydney CBD, with a strong reputation for delivering quality homes and communities.</li><li>Be part of an organisation that values trust, accountability and doing the right thing for customers, partners and employees.</li><li>Work in a collaborative corporate environment where privacy, risk and compliance are taken seriously and seen as key to the business's long-term success.</li><li>This is a great opportunity to step into a meaningful role where you can influence policy, guide best practice and help shape a strong privacy culture across the organisation.</li></ul>The Role<ul><li>Lead the company's privacy function and act as the key point of contact for all privacy-related matters across the business.</li><li>Develop, implement and maintain privacy frameworks, policies and procedures to support compliance with relevant legislation and internal standards.</li><li>Provide practical advice to stakeholders on privacy obligations, data handling, consent, retention and risk management.</li><li>Partner with teams across the business including legal, risk, technology, customer service and operations to embed privacy by design into projects and processes.</li><li>Manage privacy impact assessments and support risk reviews for new initiatives, systems and business changes.</li><li>Investigate privacy incidents, manage breach response processes and support reporting obligations where required.</li><li>Deliver training and awareness programs to uplift understanding of privacy responsibilities across the organisation.</li><li>Monitor regulatory developments and emerging privacy issues, and translate them into clear, commercially relevant guidance for the business.</li><li>Support audits, reporting and continuous improvement initiatives to strengthen the company's overall privacy maturity.</li></ul>About You<ul><li>You have proven experience in privacy, risk, compliance or legal roles, ideally within property, residential, real estate or a similarly regulated environment.</li><li>You bring a solid understanding of Australian privacy legislation and a practical approach to applying it in a business setting.</li><li>You are confident advising senior stakeholders and can balance regulatory requirements with commercial outcomes.</li><li>You have strong policy, governance and incident management capability, with the ability to work through both strategic and operational matters.</li><li>You are a clear communicator who can explain complex privacy issues in a way that is easy for others to understand and act on.</li><li>You're proactive, organised and comfortable working across multiple teams in a fast-paced environment.</li><li>You enjoy building relationships, influencing change and helping create a culture of accountability and care around personal information.</li><li>Relevant qualifications in law, compliance, risk, governance or privacy will be highly regarded. </li></ul> This is a hybrid position.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UGFzY2FsZS5EZXNwbGVudGVyZS44MDAxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-05-04T01:10:31Z

Business Intelligence Manager

Sydney CBD, New South Wales
remote
Contract/Temporary
97 - 97 AUD / Daily
<table width="680"><tbody><tr><td width="507">The Company<ul><li>Join a well-established and growing hospitality group with a strong presence across Sydney and interstate markets</li><li>Be part of a business known for delivering exceptional guest experiences across premium venues, accommodation, dining, and entertainment offerings</li><li>Work within a collaborative and fast-paced environment where innovation, customer insight, and commercial performance are highly valued</li><li>Based in modern offices in Sydney CBD, close to public transport, cafes, and city amenities</li><li>Opportunity to influence strategic decision-making and contribute directly to the continued growth of the business</li></ul> The Role<ul><li>Lead the business intelligence function across multiple hospitality operations and corporate divisions</li><li>Develop and maintain dashboards, reports, and data visualisations that provide actionable commercial insights</li><li>Partner with senior leadership, finance, operations, marketing, and venue teams to support strategic and operational decision-making</li><li>Analyse customer behaviour, revenue performance, labour trends, and operational metrics to identify opportunities for growth and efficiency</li><li>Drive data governance, reporting accuracy, and continuous improvement initiatives across the organisation</li><li>Manage and optimise BI platforms, reporting tools, and data warehouse environments</li><li>Translate complex data into clear recommendations for both technical and non-technical stakeholders</li><li>Mentor and support analysts within the wider data and reporting team</li></ul> About You<ul><li>Proven experience in a Business Intelligence Manager, Senior BI Analyst, or similar data-focused leadership role</li><li>Experience within hospitality, hotels, retail, tourism, gaming, or multi-site consumer businesses will be highly regarded</li><li>Strong technical capability across BI and reporting tools such as Power BI, Tableau, SQL, and Excel</li><li>Commercially minded with the ability to turn data into meaningful business outcomes</li><li>Excellent stakeholder engagement and communication skills</li><li>Strong analytical thinking, problem-solving ability, and attention to detail</li><li>Comfortable working in a fast-moving environment with multiple priorities and deadlines</li><li>Passionate about data, performance improvement, and delivering insights that drive business success</li></ul> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a2ltYmVybGV5LmxhbmdldmFkLjM5NzM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-05-14T05:53:02Z