<table width="680"><tbody><tr><td width="507"><p><strong>The Role</strong></p><p>We're looking for a Desktop Support Engineer (Level 1/2) to join a high-impact team during a major Salesforce go-live, specialising in Mobile Device Management (MDM) and Azure MFA. This hands-on role combines traditional desktop support with authentication, access management, and end-user assistance, supporting a large user base during a period of rapid growth.</p><p>Location: Sydney (On-site)<br /> Contract: 29th October - 12th December 2025, with strong potential to extend</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1/2 desktop support in a busy Windows environment, including troubleshooting desktops, laptops, monitors, printers, and other hardware.</li><li>Support staff with Azure MFA setup, password resets, permission checks, and login issues, following existing guides and processes.</li><li>Configure, deploy, and manage Azure MFA and MDM platforms, ensuring devices are secure, compliant, and correctly configured.</li><li>Assist with account creation, access changes, and onboarding/offboarding processes for new and departing staff.</li><li>Install, configure, and update software applications, including Office 365, VPN clients, and endpoint security tools.</li><li>Respond to service desk tickets, providing remote and onsite troubleshooting for hardware, software, and access-related issues.</li><li>Monitor device compliance through MDM dashboards and escalate anomalies to Level 3 or IT Security teams.</li><li>Collaborate with IT teams to align MFA and MDM policies with security standards.</li><li>Maintain accurate documentation of technical processes, guides, and support steps, contributing to the knowledge base.</li></ul><p> </p><p><strong>Skills & Experience:</strong><strong><span style="text-decoration: underline;"><br /> </span></strong>2-3 years' experience providing Level 1/2 support. <br /> </p><p>With their Salesforce go-live and ongoing growth, there's a huge opportunity to extend beyond the initial contract, giving you the chance to specialize in MDM and MFA, gain broad desktop support experience, and make a real impact on a large-scale IT environment.</p><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: (</em>06800-0013313847<em>)</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RW1pbGkuUGV0cnVzZXZpYy40MDY1OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY: </span></strong></p><p> </p><p>This recognisable and well-known ASX-listed business delivers critical services inside the infrastructure sector. </p><p> </p><p>On offer:</p><p>· Newly created role inside a fast-paced technology-focused organisation in a high-growth phase (circa 100 staff and growing!).</p><p>· Currently uplifting EUC and security that will make a meaningful impact across the organisation.</p><p>· Collaborative IT team who are focused on solving problems and making things better.</p><p>· Ongoing professional development available (incl certifications).</p><p>· Considerable horizontal growth and career path available in the EUC space.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">ROLE SNAPSHOT: </span></strong></p><p> </p><p>Desktop Support role focused on the support, maintenance, and administration of desktop infrastructure and the EUC environment - focusing on Microsoft 365.</p><p> </p><p>You'll be the primary point of contact for in-person IT support to 50 end users across 2 sites in Sydney, while also assisting the wider IT team with support for other Australian offices.</p><p> </p><p>It's a broad and varied role offering considerable horizontal growth in the EUC space.</p><p> </p><p><strong>Responsibilities: </strong></p><ul><li>Provide level 1-3 IT support to end users across desktops, laptops, mobility, peripherals, and network connectivity. </li><li>Support, maintenance and administration of the Microsoft 365 tenancy.</li><li>Device management and deployment via Intune & Autopilot.</li><li>Application packaging & deployment.</li><li>Troubleshooting network connectivity (VPN, Wi-Fi, network printers etc).</li><li>User onboarding/offboarding + maintenance of permissions & account access (on-prem Active Directory & Entra ID)</li><li>Assist in the delivery of EUC projects - security uplift (e.g. email security, conditional access); improvement of M365 tenant; improve EUC documentation/processes; implement automation in the environment.</li><li>Provide exceptional customer service and help to a diverse group of corporate and non-corporate end-users.</li></ul><p>· <span style="text-decoration: underline;">This is a full time in-office role. </span></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES </span></strong></p><p> </p><p>Suitable for a Desktop/End User Support professional with proven in-person support experience across M365 & Intune inside mid-sized yet complex environments.</p><p> </p><p>It's ideal for a self-starter who can work autonomously and enjoys a broad + varied L1-3 role where they can take ownership and implement uplift/automation to improve security and the end users IT experience.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven L1-3 Desktop Support experience inside mid-sized yet complex corporate environments.</li><li>Core expertise with the support, troubleshooting, and administration of Microsoft 365, Intune, Active Directory/Entra ID, Windows OS.</li><li>Windows Server administration and patching experience.</li><li>ITIL experience.</li><li>Application packaging skills is beneficial.</li><li>Demonstrated experience proactively supporting end-users in an autonomous capacity.</li><li>Great "IT bedside manner" who can keep calm under pressure and patiently support a diverse range of corporate and non-corporate end users. Demonstrated experience proactively taking ownership of tasks and uplifting/improving EUC and security.</li><li>Corporate/professional presentation with clear & confident communication / customer service abilities.</li><li><span style="text-decoration: underline;">Comfortable working full time onsite in the office. </span></li><li><strong><span style="text-decoration: underline;">Australian Citizenship and ability to obtain NV1 clearance is essential.</span></strong></li></ul><p> </p><p> </p><p><strong>This is an onsite full-time permanent role located in the Sydney CBD and is $100,000 - $120,000 + super. </strong></p><p><strong> </strong></p><p><strong><em>*Please note, Australian Citizenship </em></strong><strong>and ability to obtain NV1 clearance </strong><strong><em>is required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: (06800-0013317098.)</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjUxMTkyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A maturing mid-sized Australian based superannuation and financial services provider.</p><p> <strong>On offer: </strong></p><p>- Newly created role in a growing internal Security team.</p><p>- Close knit team full of techies with no micromanagement.</p><p>- Project based role to uplift security and implement changes.</p><p>- An environment you get to own to set direction with a voice internally.</p><p>- Ongoing cloud migration activities.</p><p>- <strong>Work life balance- 9am-5pm working hours.</strong></p><p>- <strong>Hybrid working - 6 days in the office across the month.</strong></p><p>- $140,000 - $150,000 (plus super).</p><p> <strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This will be a 12-month fixed term contract as part of a security uplift and remediation program by enhancing the business security posture by remediating configuration vulnerabilities and supporting uplift initiatives.</p><p> </p><p>It's 100% project-focused working across Windows Server, Active Directory, Azure, patch management, Office 365, MFA, PAM, SIEM activities.</p><p> </p><p><strong>Responsibilities: </strong></p><p>- Identify and remediate security vulnerabilities across IT platforms.</p><p>- Configure, maintain, and support security tools and technologies across Active Directory, Group Policy, patch management, CyberArk and Rapid7.</p><p>- Lead security uplift work including patching, hardening, and access control improvements.</p><p>- Collaborate with Security and Operations teams to implement and verify remediation activities.</p><p>- Maintain clear documentation and report remediation progress to stakeholders.</p><p><strong><span style="text-decoration: underline;"> </span></strong><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>Suitable for a hands-on IT Security Engineer / Infrastructure Engineer with demonstrated experience implementing security uplift initiatives across Windows, Azure, and Microsoft 365.</p><p> </p><p>Ideal for an independent thinker that can work in a small team and bring a wealth of experience to resolve problems efficiently and mature the internal Security function.</p><p> </p><p><strong><em>Required skills: </em></strong></p><p>- Proven experience as an IT Security Engineer / Infrastructure Engineer with expertise across Windows/Wintel, Azure, Microsoft 365.</p><p>- Demonstrated experience uplifting environments across patch management (SCCM), hardening, and access control improvements including IAM and PAM.</p><p>- Solid grounding of networking principles.</p><p>- Ability to work in a close-knit team to collaborate on processes and mature the internal SOC function.</p><p>- Looking to be part of a cyber uplift and follow processes.</p><p>- Able to work independently, managing priorities and delivering to deadlines.</p><p><strong><em> </em></strong></p><p><strong><em>This is a 12-month fixed term contract (hybrid WFH available) and is offering $140,000 - $150,000 (plus super) - depending on experience. </em></strong></p><p><strong><em>Australian Citizenship or Permanent Residency is required for this role and successful applicants will be contacted. </em></strong></p><p> </p><p><em>Reference Number: </em>06800-0013313852</p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjY0NjYzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p>An Australian company operates in the infrastructure communications space providing solutions to enterprise and government clients.</p><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>You'll be <strong>full-time onsite</strong>, as the End User Computing Specialist you'll be the primary contact for IT issues, supporting circa 45 corporate/non-corporate users across 2 sites, responsible for resolving end user problems and administering M365, device and endpoint management tools.</p><p>It's a chance to join a tech focussed organisation, to support and enhance the end-user environment - from day-to-day troubleshooting to driving modern workplace and infrastructure uplift projects.</p><p><strong>Responsibilities:</strong></p><p>· Provide Level 1-3 support for end-user devices, including Windows desktops, laptops, printers, mobile devices and tech accessories.</p><p>· Troubleshoot complex hardware, software, and network issues.</p><p>· Provide exceptional on-site customer service to resolve a variety of issues in real-time.</p><p>· Manage application packaging, software deployments, and patching using SCCM, Intune, or similar tools.</p><p>· Administer and maintain Active Directory, Group Policy, and Microsoft 365 services including Exchange, Teams, and OneDrive.</p><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p>Ideal for a "people person" looking to build a career in End user computing, with experience providing L1-3 desktop support.</p><p>This will suit a proactive individual who enjoys a variety of responsibilities and gets a buzz from "real time" problem solving and face-to-face interaction.</p><p><strong>Please note this is a fully on-site role.</strong></p><p><strong>Required experience:</strong></p><p>· Effective communication with a history of solving issues with technical and non-technical individuals.</p><p>· Strong L1-3 desktop support experience across mid-sized, fast paced environments.</p><p>· Working knowledge of Windows server for support and patching initiatives.</p><p>· Experience implementing and supporting Microsoft End User Computing technologies including Intune, SCCM, and Autopilot.</p><p>· Advanced experience with Active Directory for managing device identities, users, and groups securely.</p><p>· <strong>Must be an Australian Citizen eligible for obtaining NV1 clearance</strong></p><p><strong>*Please note, this is a fully on-site role, and Australian citizenship is required for the eligibility to obtain NV1 clearance.</strong></p><p> </p><p><em>Reference Number: </em>06800-0013321334</p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjQxODg0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>You do not need to be technical (SQL, Power BI), but you do need to have insurance domain experience to be able to effectively engage with your stakeholders.</p><p>Key responsibilities:</p><p>· Collaborate with business units to gather, analyse, and document data and reporting requirements.</p><p>· Translate complex business needs into clear technical specifications and data models.</p><p>· Support the design and delivery of dashboards, reports, and analytics solutions.</p><p>· Identify data quality issues and work with teams to improve data integrity and governance.</p><p>· Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</p><p>· Contribute to continuous improvement initiatives within the data and reporting space.</p><p> </p><p>About you:</p><p>· Proven experience as a Business Analyst within the insurance industry.</p><p>· Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</p><p>· Skilled in requirements gathering, process mapping, and stakeholder management.</p><p>· Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</p><p>· Excellent communication and documentation skills.</p><p>· Self-starter who thrives in a collaborative, hybrid work environment.</p><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013313046</p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjQ0MTc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
