<p><strong>The Company</strong></p><p> </p><p>Our client is a well-known and respected community focused organisation are looking for someone to join their team on a 3 month contract. You will be working directly within the Infrastructure team.</p><p> </p><p><strong>The Role</strong></p><p><strong> </strong></p><p>As a Systems Administrator you will demonstrate a strong ability to management and integrate infrastructure services. You will provide exceptional technical expertise around Windows Servers. Above all you be dedicated to providing a professional approach to operations.</p><p> </p><p><strong>Your Skills & Experience</strong></p><p><strong> </strong></p><ul><li>Excellent understanding of VMware</li><li>Strong experience with Windows Servers</li><li>Exposure to Cyber Tools (E.g. Trend Micro, Defender)</li><li>SOE for Applications</li><li>Ability to problem solve and troubleshoot</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul><p> </p><p><strong>About you</strong></p><p> </p><p>You are a "people person" who can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience with complex environments, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p> </p><ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work with a high performing team</li></ul><p> </p><p>Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p>Job Ref: 06810-0013256405AS</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMjAwMzguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider, is looking for an experienced Service Delivery Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role<br /> </span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Job Reference No: 06810-0013315324 TW</p><p><strong><em> </em></strong></p><p><strong>This is an </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTg5NDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client a well-established, global organisation entering an exciting new phase of growth. As IT Manager, you'll take ownership of the company's technology environment by driving strategic improvements, enhancing reliability and ensuring the security and performance of critical business systems.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will lead a small but capable IT team responsible for core infrastructure, security and business systems. You'll set the direction for technology across Australia while collaborating closely with international IT counterparts to align with global strategy.</p><p>This is a hands-on leadership role where you'll have the scope to modernise systems, shape IT processes and influence how technology supports business growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop the IT team to deliver operational excellence.</li><li>Oversee infrastructure, applications and security to ensure high availability and business continuity.</li><li>Drive improvements in IT service management (incident, problem, change, release).</li><li>Embed strong security and risk management practices across all systems.</li><li>Manage budgets, vendors, and service providers for cost-effective outcomes.</li><li>Contribute to the company's global technology roadmap and champion innovative new solutions.</li></ul><p> </p><ul><li><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have experience as a hands-on IT Manager, leading a small team. In addition, you will have:</p><ul><li>At least 5 years' experience in an IT leadership role.</li><li>Knowledge of Google Workspace (GWS) and Google Cloud Platform (GCP).</li><li>Experience with SAP Business One and SQL.</li><li>Proven ability to build and lead high-performing teams and engage effectively with senior stakeholders.</li><li>Strategic mindset combined with a pragmatic, hands-on approach.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Reference Number: 06810-0013330735 TW</p><p><strong><em> </em></strong></p><strong>This is an on-site position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDU0NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
