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3 results for Desktop Support in Perth, Western Australia

Level 2 Service Desk Officer
  • Mundaring, Western Australia
  • remote
  • Contract/Temporary
  • 44 - 45 AUD / Hourly
  • <h1>Level 2 Service Desk Officer - 10-Week Contract</h1><ul><li>10-week temporary contract with an immediate start</li><li>Hands-on Level 2 support across a Microsoft environment</li><li>$44 per hour + super</li></ul><h2>The Company</h2><p>Our client is an established organisation with an internal Information Technology function supporting users across a broad technology environment. Due to a temporary requirement within the team, they are seeking an experienced Level 2 Service Desk Officer to provide additional support over an initial 10-week period.</p><h2>The Role</h2><p>Working as part of the internal ICT team, you will provide hands-on Level 2 technical support to end users across the organisation.</p><p>The position will involve troubleshooting hardware, software, application and connectivity issues, supporting the Microsoft environment and assisting with user and systems administration. You will take ownership of incidents through to resolution where possible, escalating more complex infrastructure issues to the wider ICT team.</p><h3>Key Responsibilities</h3><ul><li>Provide Level 2 technical support across desktop, application and infrastructure issues</li><li>Troubleshoot Windows workstations, laptops, peripherals and connectivity issues</li><li>Support Microsoft 365, Exchange and Microsoft applications</li><li>Administer users, groups and access through Active Directory</li><li>Support Group Policy and general user access issues</li><li>Assist with workstation deployment, configuration and ongoing maintenance</li><li>Troubleshoot basic network, voice and data connectivity issues</li><li>Manage incidents and service requests through to resolution</li><li>Escalate more complex systems and infrastructure issues where required</li><li>Maintain technical documentation and ICT procedures</li><li>Provide professional support and guidance to end users</li></ul><p>The client specifically requires experience across Microsoft applications, end-user support, Exchange and Active Directory; its broader environment also includes Windows Server, SCCM, VMware, Cisco telephony and Sophos.</p><h2>Your Profile</h2><p>You will have previous experience working in a Level 2 Service Desk, Desktop Support or IT Support position and be comfortable operating within a busy internal ICT environment.</p><h3>You will ideally bring:</h3><ul><li>2+ years' experience in Service Desk / Level 2 IT Support</li><li>Strong Microsoft 365 and Windows support experience</li><li>Hands-on Active Directory experience</li><li>Experience supporting Exchange and user access</li><li>Strong desktop, hardware and peripheral troubleshooting skills</li><li>Good understanding of networking fundamentals</li><li>Strong problem-solving and analytical skills</li><li>Excellent communication and customer service skills</li><li>Ability to manage multiple incidents and priorities</li><li>Exposure to Windows Server, SCCM, VMware, Cisco or Sophos would be advantageous</li></ul><h2>Requirements</h2><ul><li>Current WA C Class Driver's Licence or equivalent</li><li>Current National Police Clearance, or ability to obtain one</li><li>Relevant IT qualification, industry training or equivalent practical experience</li></ul><p> </p><p><span style="text-decoration: underline;"><em><strong>Apply Today</strong></em></span></p><p> </p><p><em>Reference Number: </em><em>60090-0013496958</em></p><p><em><strong>This is an on-site position.</strong></em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuNjA3MDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-28T03:17:16Z
 Senior Level 3 Systems Engineer
  • West Perth, Western Australia
  • remote
  • Permanent placement
  • 100000 - 110000 AUD / Yearly
  • <h2><strong>Level 3 Systems Engineer | MSP | $100k-$110k + Super</strong></h2><ul><li>$100k-$110k + super</li><li>Five weeks annual leave</li><li>Three paid technical certifications each year</li><li>Hands-on Level 3 role within an established Perth MSP</li><li>Clear opportunity to develop into technical leadership</li></ul><p>We're recruiting an experienced Level 3 Systems Engineer to join an established and growing Perth-based Managed Service Provider.</p><p>You'll sit within the support team as a senior technical escalation point, taking ownership of complex issues that require strong troubleshooting across cloud, server and networking environments.</p><p>This is a hands-on engineering role. You'll continue working directly with technology and clients while also providing technical guidance to Level 1 and Level 2 engineers.</p><p>You don't need to be an existing Team Lead. We're looking for a strong MSP engineer who can solve difficult technical problems, take ownership of escalations and help other engineers when they get stuck.</p><h4><strong> </strong></h4><h4><strong>What you'll be doing</strong></h4><ul><li>Own complex Level 3 escalations across a varied MSP client base</li><li>Troubleshoot Microsoft 365, Azure and hybrid cloud environments</li><li>Support Windows Server, Active Directory, Entra ID and Intune</li><li>Troubleshoot networking issues across switching, routing, DNS, DHCP, VPNs and firewalls</li><li>Work across technologies including Fortinet, Cisco Meraki and UniFi</li><li>Investigate recurring problems and perform root cause analysis</li><li>Provide technical guidance and mentoring to Level 1 and Level 2 engineers</li><li>Work directly with clients on complex technical issues</li><li>Improve technical documentation and knowledge sharing</li><li>Identify opportunities to improve processes and automate repetitive tasks</li><li>Work with third-party vendors where required to resolve escalated issues</li><li>Participate in the senior engineering on-call roster</li></ul><p> </p><p><strong>Technical environment: </strong>You'll work across a broad range of technologies including:</p><p><strong>Microsoft:</strong> Microsoft 365, Azure, Entra ID, Intune, Microsoft Defender, Windows Server and Active Directory</p><p><strong>Networking:</strong> Fortinet, Cisco Meraki, UniFi, firewalls, switching, routing, wireless and VPNs</p><p><strong>Infrastructure:</strong> VMware, Hyper-V, Veeam and Datto</p><p><strong>Management &amp; Automation:</strong> HaloPSA, NinjaRMM and PowerShell</p><h4> </h4><p> </p><h4>What we're looking for</h4><p>Previous experience working within a Managed Service Provider is essential.</p><p>You'll ideally bring:</p><ul><li>Strong Level 3 or Senior Systems Engineer experience</li><li>Strong Microsoft 365 and Azure knowledge</li><li>Windows Server and Active Directory experience</li><li>Experience with Entra ID and Intune</li><li>Strong networking fundamentals across TCP/IP, DNS, DHCP, VPNs, switching and firewalls</li><li>Strong troubleshooting skills across cloud and on-premises infrastructure</li><li>Experience working directly with clients and managing technical escalations</li><li>The ability to troubleshoot issues independently and take ownership through to resolution</li><li>Experience mentoring or providing technical guidance to other engineers</li><li>Strong communication and documentation skills</li><li>Experience with PowerShell, Fortinet, Cisco Meraki, UniFi, VMware, Hyper-V, Veeam, Datto, HaloPSA or NinjaRMM would be beneficial but isn't essential.</li></ul><h4><strong> </strong></h4><h4><strong>What's on offer</strong></h4><p>This is a strong opportunity for an experienced MSP engineer who wants more technical ownership without moving away from hands-on engineering.</p><p>You'll receive:</p><ul><li>$100k-$110k + superannuation</li><li>Five weeks annual leave</li><li>Three paid certifications each year</li><li>Ongoing technical training and professional development</li><li>Exposure to a broad MSP technology environment</li><li>Opportunity to mentor other engineers and develop leadership experience</li><li>Long-term progression within a growing Perth technology business</li></ul><p style="text-align: center;"> </p><p style="text-align: center;"><strong><span style="font-size: 8pt;"><em>If you're currently working as a Level 3 or Senior Systems Engineer within an MSP and looking for your next move, we'd be keen to speak with you.</em></span></strong></p><p style="margin-left: 36.0pt;"><strong><span style="font-size: 10pt;"><em><span style="line-height: 115%; font-family: Calibri, sans-serif;">Apply today or contact Dara Boland at Robert Half Technology for a confidential discussion.</span></em></span></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RGFyYS5Cb2xhbmQuMjM5NjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-17T08:45:40Z
 Financial Accountant
  • Perth, Western Australia
  • remote
  • Permanent placement
  • 110000 - 125000 AUD / Yearly
  • <p><strong>Financial Accountant</strong><br /> <br /> Are you a technically strong and detail-focused accounting professional looking for a broad, hands-on role? We are seeking an experienced Financial Accountant to support our finance function across financial reporting, compliance, systems administration, and operational accounting activities.<br /> <br /> This is an excellent opportunity for someone who enjoys working across both technical and transactional finance, with exposure to reporting, tax, lease accounting, ERP administration, and business partnering across operations.<br /> </p><h3>About the Role</h3><p>As the Financial Accountant, you will play a key role in supporting the month-end close process, statutory reporting, tax compliance, lease and fixed asset accounting, and finance systems administration. You will also work closely with accounts payable, supply teams, and other stakeholders to ensure accurate financial processing and reporting across the business.<br /> </p><h3>Key Responsibilities</h3><p><strong>Financial Reporting and Month-End</strong><br /> </p><ul><li>Prepare and post month-end journals and assist with month-end close</li><li>Complete monthly general ledger reconciliations</li><li>Prepare draft annual and interim IFRS reports for non-public simplified disclosure entities</li><li>Perform simple consolidations and prepare cash flow statements</li><li>Reconcile sales revenue to invoicing</li><li>Calculate and prepare intercompany recharges</li></ul><p><strong>Tax and Compliance</strong><br /> </p><ul><li>Support external tax advisors with annual FBT calculations</li><li>Prepare and/or review monthly BAS returns, including GST, PAYG, Fuel Tax Credit, Withholding Tax, and GST on salary sacrificing</li><li>Complete and submit ABS surveys</li></ul><p><strong>Lease, Fixed Asset, and Finance Accounting</strong><br /> </p><ul><li>Manage AASB16 lease accounting</li><li>Account for asset-based finance arrangements including capex loans, leases, and hire purchase agreements</li><li>Ensure accurate treatment of GST, repayment allocations, and related accounting entries</li><li>Capitalise fixed assets, run depreciation, and process disposals</li></ul><p><strong>Procure-to-Pay and Operational Finance Support</strong><br /> </p><ul><li>Assist with oversight and support of the Accounts Payable function</li><li>Liaise with site supply teams to resolve purchase order and goods receipting issues</li><li>Monitor the GRNI account and clear duplicate or aged items</li><li>Raise purchase orders for head office expenditure</li><li>Review invoices and purchase orders for correct GL coding and GST treatment</li></ul><p><strong>Systems Administration </strong><br /> </p><ul><li>Maintain purchasing officer tables, customer master data, and the chart of accounts</li><li>Create and close projects</li><li>Capitalise assets and manage fixed asset processing</li><li>Run foreign exchange revaluations</li><li>Complete monthly period rollover</li><li>Investigate and clear system errors</li><li>Review and correct data quality issues</li><li>Create user accounts and manage access permissions</li></ul><h3>Skills and Experience</h3><ul><li>Proven experience in a <strong>Financial Accountant</strong> or similar role</li><li>Strong understanding of month-end, reconciliations, and financial reporting</li><li>Experience preparing IFRS statutory reports</li><li>Knowledge of <strong>AASB16 lease accounting</strong></li><li>Experience with Australian tax compliance including <strong>BAS, GST, PAYG, and FBT</strong></li><li>Exposure to fixed assets, depreciation, disposals, and asset finance accounting</li><li>Ability to work across both technical accounting and operational finance responsibilities</li><li>Strong attention to detail and problem-solving capability</li><li>Effective communication skills with the ability to work across finance, operations, and external advisors</li></ul><h3>About You</h3><p>You are hands-on, proactive, and comfortable managing competing priorities in a dynamic environment. You enjoy balancing reporting, compliance, systems, and operational finance responsibilities, and you bring a collaborative approach to working with both finance and operational teams.<br /> </p><h3>Why Join Us?</h3><p>This is a varied and rewarding opportunity for an experienced accountant who enjoys working across a broad finance remit and wants to play a key role in supporting both financial control and business operations.<br /> <br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uMTY0NDIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-08-28T02:26:26Z
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