<p><strong>Finance Manager</strong></p><p data-start="159" data-end="550"><strong data-start="159" data-end="178">The Opportunity</strong><br data-start="178" data-end="181" /> An exciting opportunity has arisen for an experienced finance professional to step into a senior leadership role within a well-established, purpose-led organisation. This position offers the chance to work closely with the executive team, driving financial performance, strengthening controls, and supporting strategic decision-making across a multi-entity environment.</p><p data-start="552" data-end="700">This is a high-impact role suited to someone who enjoys balancing hands-on financial leadership with broader commercial and operational involvement.</p><p data-start="702" data-end="726"><strong data-start="702" data-end="726">Key Responsibilities</strong></p><ul data-start="727" data-end="1227"><li data-start="727" data-end="808">Lead and oversee the finance function, ensuring accurate and timely reporting</li><li data-start="809" data-end="884">Deliver monthly, quarterly, and annual financial reporting and insights</li><li data-start="885" data-end="943">Manage budgeting, forecasting, and cash flow processes</li><li data-start="944" data-end="1016">Strengthen financial controls, governance, and compliance frameworks</li><li data-start="1017" data-end="1100">Partner with senior stakeholders to support strategic and operational decisions</li><li data-start="1101" data-end="1166">Drive process improvement and systems enhancement initiatives</li><li data-start="1167" data-end="1227">Lead, mentor, and develop a high-performing finance team</li></ul><p data-start="1229" data-end="1242"><strong data-start="1229" data-end="1242">About You</strong></p><ul data-start="1243" data-end="1593"><li data-start="1243" data-end="1298">CA/CPA qualified with a strong technical foundation</li><li data-start="1299" data-end="1356">Proven experience in a senior finance leadership role</li><li data-start="1357" data-end="1411">Background in complex or multi-entity environments</li><li data-start="1412" data-end="1484">Commercially minded with the ability to influence at executive level</li><li data-start="1485" data-end="1531">Strong leadership and communication skills</li><li data-start="1532" data-end="1593">Comfortable operating in a dynamic, evolving organisation</li></ul><p data-start="1595" data-end="1614"><strong data-start="1595" data-end="1614">What's on Offer</strong></p><ul data-start="1615" data-end="1848"><li data-start="1615" data-end="1681">Opportunity to play a key role in shaping the finance function</li><li data-start="1682" data-end="1725">Collaborative and values-driven culture</li><li data-start="1726" data-end="1788">Exposure to executive leadership and strategic initiatives</li><li data-start="1789" data-end="1848">Competitive salary package aligned to market conditions</li></ul><p>Robert Half Ltd is committed to equal opportunity and values diversity in the workplace. We do not discriminate on the basis of categories protected under local law.</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p data-start="1855" data-end="2070" data-is-last-node="" data-is-only-node=""> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uNDc1MjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Organisation</strong></p><p>This organisation delivers essential services to a diverse and growing community and is committed to fostering a collaborative, innovative, and high-performing workplace. With a strong focus on sustainability, service excellence, and digital transformation, the organisation continues to evolve to meet the needs of its stakeholders.</p><p><strong>The Opportunity</strong></p><p>An experienced ICT leader is sought to oversee the strategic direction, operational performance, and continuous improvement of technology services. This role plays a key part in enabling organisational outcomes through secure, reliable, and forward-thinking digital solutions.</p><p>You will partner with senior leadership to ensure technology capabilities align with strategic priorities, while driving innovation, resilience, and efficiency across the organisation.</p><p><strong>Key Responsibilities</strong></p><p><strong>Strategic & Business Leadership</strong></p><ul><li>Contribute to organisational planning and long-term strategic direction</li><li>Provide expert technology advice to senior stakeholders</li><li>Establish and monitor performance metrics to evaluate service delivery and outcomes</li><li>Lead the development and ongoing refinement of ICT strategies, frameworks, and policies</li><li>Oversee departmental budgeting, forecasting, and financial performance</li></ul><p><strong>People Leadership</strong></p><ul><li>Lead, coach, and develop a high-performing ICT team</li><li>Translate strategic priorities into clear operational objectives</li><li>Foster a culture of continuous improvement, collaboration, and accountability</li><li>Support staff through change, transformation, and innovation initiatives</li></ul><p><strong>Technology & Operations</strong></p><ul><li>Oversee all ICT functions, including infrastructure, applications, networks, and communications systems</li><li>Ensure effective management of enterprise systems, platforms, and digital services</li><li>Evaluate and implement technology solutions aligned with evolving business needs</li><li>Maintain strong cyber security controls, governance, and risk management practices</li><li>Lead disaster recovery and business continuity planning within the ICT environment</li><li>Oversee digital platforms, including web and internal systems, to ensure usability and performance</li><li>Ensure delivery of responsive and effective ICT support services across the organisation</li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure adherence to relevant legislation, policies, and regulatory requirements</li><li>Promote safe, inclusive, and respectful workplaces</li><li>Support continuous improvement of systems, processes, and service delivery</li><li>Manage vendor relationships, procurement processes, and contracts</li></ul><p><strong>About You</strong></p><p><strong>Skills</strong></p><ul><li>Strong communication skills with the ability to influence and advise diverse stakeholders</li><li>Excellent organisational and leadership capability across both strategic and operational domains</li><li>Highly developed interpersonal skills with the ability to build effective relationships</li><li>Analytical mindset with the ability to translate insights into actionable outcomes</li><li>Experience leveraging digital tools to improve reporting, automation, and efficiency</li></ul><p><strong>Knowledge</strong></p><ul><li>Broad understanding of organisational management including planning, finance, and risk</li><li>Contemporary ICT practices including cloud services, mobility, and collaboration platforms</li><li>Cyber security, data governance, and privacy frameworks</li><li>ICT governance models, standards, and risk methodologies</li><li>Business continuity and disaster recovery principles</li><li>Project and program management methodologies</li></ul><p><strong>Experience</strong></p><ul><li>Demonstrated experience leading ICT strategy and delivery in a complex environment</li><li>Proven ability managing enterprise systems, infrastructure, and digital platforms</li><li>Experience implementing cyber security and risk mitigation frameworks</li><li>Strong leadership experience managing teams and driving performance</li><li>Track record delivering strategic and operational initiatives</li><li>Experience managing budgets, vendors, and procurement processes</li></ul><p><strong>Qualifications</strong></p><ul><li>Tertiary qualifications in Information Technology, Computer Science, or related discipline (or equivalent experience)</li><li>Postgraduate qualifications in business or leadership (or working towards) are desirable</li><li>Current driver's licence</li><li>Ability to obtain a National Police Clearance</li></ul><p><strong>Key Stakeholders</strong></p><ul><li>Senior Leadership Team</li><li>Internal business units</li><li>External vendors and service providers</li></ul><p><strong>Why Apply?</strong></p><p>This is an opportunity to take ownership of a critical function within a forward-thinking organisation and drive meaningful impact through technology leadership, innovation, and strategic alignment.</p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjczNjE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>Key Responsibilities Audit Coordination & Follow-Up</p><ul><li>Coordinate audit schedules, meetings, communication, documentation, and liaise with internal audit providers.</li><li>Track audit recommendations, follow up with stakeholders, maintain accurate system records and prepare reports for submission to governance committees. Systems & Database Management</li><li>Administer and maintain systems supporting audit, integrity, compliance and other relevant functions of the Office, and support reporting requirements.</li><li>Support the implementation and ongoing enhancement of the compliance automation project. Conflict of Interest & Integrity Support</li><li>Act as the first point of contact for conflicts of interest related enquiries, providing timely and accurate guidance.</li><li>Carry out regular follow-up on regulatory correspondence with all relevant stakeholders.</li><li>Support reporting obligations. Executive & Operational Support</li><li>Assist the Director in the day-to-day activities, reporting, presentations, stakeholder coordination and administration.</li><li>Assist with purchase requisitions, invoice processing and related activities/processes of the Office.</li><li>Contribute to operational improvements, small projects and research tasks.</li><li>Management of digital records, intranet content and procedural documentation of the Office.</li><li>Other duties as required by the Director. Selection Criteria Essential 1. Demonstrated proficiency or combination of education and proficiency in comparable roles. 2. Excellent organisational and time-management skills, ability to manage multiple priorities while demonstrating professionalism, confidentiality, and sound judgment. 3. High proficiency with technology, systems and data management, with the ability to learn new platforms quickly. 4. Strong interpersonal and communication skills, with the ability to engage professionally with stakeholders at all levels. 5. Demonstrated strong attention to detail and maintains a high level of accuracy when managing information and documentation. [OFFICIAL] Position Description - Professional Positions Murdoch University 6. Demonstrated initiative, willingness to learn, proactive problem-solving approach and commitment to continuous improvement. 7. A commitment to equity, diversity, and social justice principles. Work Requirements 1. The occupant of this position will be required to undertake a criminal record check in accordance with the University's Criminal Record Screening Procedure. 2. Ability to work outside normal office hours when required. 3. Australian residency or possession of a valid visa with work entitlement in Australia. General Obligations While at work, an employee must:</li><li>take reasonable care for their own health and safety and ensure that their acts or omissions do not adversely affect the health and safety of other persons;</li><li>report incidents, injuries and hazards;</li><li>comply with any reasonable instruction that is given by Murdoch University; and</li><li>comply with Murdoch University policies and procedures.<br /> </li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cmljaGFyZC5zaW5kZW4uNDczNTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client envisions a community where every individual is empowered to live as a valued citizen. This organisation supports individuals who require personalised assistance due to disability, frailty, or mental health needs, working in close partnership with people and their families to provide the services they choose to lead fulfilling lives.</p><p><strong>The Role</strong></p><p>As a Recruitment Officer, you will play a pivotal role in creating an exceptional candidate and employee experience throughout the recruitment and onboarding journey. You will deliver a comprehensive recruitment service, including both internal and external hiring, while building and maintaining strong relationships with key stakeholders.</p><p><strong>This role is hybrid, primarily working from home with a mandatory on-site day in Osborne Park every Wednesday. The hours are from 8am - 4pm and there is free parking on-site. </strong></p><p>Your day-to-day will include managing multiple open positions across the Southern region, ensuring compliance with internal policies and external regulations, and optimising recruitment and onboarding processes. Responsibilities include:</p><ul><li>Driving a high-volume, end-to-end recruitment process: job briefs, ad writing, candidate sourcing, interviews, compliance checks, onboarding, and offboarding.</li><li>Advising and supporting hiring managers with workforce planning and recruitment strategies.</li><li>Ensuring risk management and professional conduct standards are upheld.</li><li>Maintaining data accuracy across recruitment and HR systems.</li><li>Coordinating with the Learning and Development team for seamless induction programs.</li><li>Proactively identifying process improvements and supporting HR initiatives.</li><li>Preparing employment contracts and managing changes in staff conditions.</li><li>Regularly reporting on key recruitment metrics and participation in ongoing people projects.</li></ul><p><strong>Your Profile</strong></p><p>You are a motivated recruitment professional with a passion for supporting diverse communities and a knack for process improvement. You bring:</p><ul><li>Excellent interpersonal, written, and verbal communication skills.</li><li>Proven ability to manage time and balance priorities effectively.</li><li>A commitment to high standards, continual learning, and living the organisational values.</li><li>Initiative and a collaborative spirit-thriving in both independent and team settings.</li><li>Experience working with people from a variety of cultural and linguistic backgrounds.</li><li>At least two years' experience in end-to-end recruitment, ideally in a high-volume environment.</li><li>A Cert IV or Diploma in HR, Business, or a related discipline (or progress towards one).</li><li>Strong digital skills, including experience with Microsoft Office 365, Applicant Tracking Systems, and HRIS.</li></ul><p>If this sounds like the next flexible step in your career - apply today!</p><p> </p><p> </p><p><em>Reference Number: (</em><em>60090-0013415435)</em></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid </strong><strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFkZGlzb24ubWF0dGhld3MuOTgyNjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is currently partnering with a large, well-established organisation based in the Perth CBD to recruit an experienced Payroll Officer for an initial 5-month temporary contract, with the potential to extend.</p><p data-start="328" data-end="688">This organisation operates across multiple sites and manages a large, complex payroll, so they are looking for someone confident working in a high-volume environment who can step in and support the team during a busy period.</p><p data-start="328" data-end="688">You'll be joining an experienced and supportive payroll team that values accuracy, collaboration and strong service to employees.</p><p data-start="328" data-end="688"> </p><p data-start="328" data-end="688"><strong><span style="text-decoration: underline;">The Role</span></strong></p><p data-start="704" data-end="851">Reporting to the National Payroll Manager, you will assist with the day-to-day payroll operations and help ensure employees are paid accurately and on time.Processing payroll for a large and diverse workforce</p><ul><li>Managing new starters, terminations and payroll changes, across multiple weekly & fortnightly payrolls.</li><li>Maintaining accurate employee payroll records</li><li>Interpreting awards, EBA's and payroll legislation</li><li>Responding to payroll queries from employees and internal stakeholders</li><li>Assisting with payroll reconciliations and reporting</li><li>Supporting the broader payroll team with administrative tasks as required</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>About You</strong></span></p><p> </p><ul><li>Previous experience working in a high volume processing environment. </li><li>Strong knowledge of payroll legislation, awards and compliance requirements</li><li>High attention to detail and strong numerical accuracy</li><li>The ability to manage deadlines and prioritise workload</li><li>Confident communication skills and a team-focused approach</li></ul><p> </p><p><span style="text-decoration: underline;"><strong>What's on Offer</strong></span></p><p> </p><ul><li>Initial 5-month temporary assignment with potential for extension</li><li>Opportunity to work within a large and well-structured organisation</li><li>Perth CBD location with excellent public transport access</li><li>Supportive payroll team and collaborative working environment</li></ul><p>If you are immediately available, or approaching the end of your contract, we want to hear from you!<br />Please reach out for a confidential discussion. </p><p> </p><p> </p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW1iZXIuTmlja3Nvbi45OTY4OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p style="display: inline !important;" data-start="145" data-end="532">We're currently partnering with a well-established and growing organisation based in Osborne Park that is looking to strengthen its finance team with the addition of an experienced Accounts Payable Officer.</p><p style="display: inline !important;" data-start="145" data-end="532"> </p><p style="display: inline !important;" data-start="145" data-end="532"> </p><p style="display: inline !important;" data-start="145" data-end="532">This opportunity is being offered on a temp-to-perm basis, providing the chance to join the business immediately while also securing longer-term stability for the right person.</p><p data-start="534" data-end="901">This organisation operates in a fast-paced, high-volume environment and is known for its supportive team culture and well-structured finance function. With consistent growth and ongoing process improvements, they are seeking someone who can step in, take ownership of the accounts payable function, and contribute to the smooth day-to-day running of the finance team.</p><p data-start="903" data-end="1062">This role will suit someone who enjoys working in a hands-on position, thrives on meeting deadlines, and takes pride in delivering accurate and timely results.</p><p data-start="1064" data-end="1077"><span style="text-decoration: underline;"><strong data-start="1064" data-end="1077">The Role:</strong></span></p><p data-start="1079" data-end="1192">Reporting into the Finance Manager, you'll be responsible for the end-to-end accounts payable process, including:</p><ul data-start="1194" data-end="1904"><li data-start="1194" data-end="1288">Processing a high volume of supplier invoices, including automated invoice capture systems</li><li data-start="1289" data-end="1377">Validating and coding invoices in line with internal controls and approval workflows</li><li data-start="1378" data-end="1462">Managing weekly payment runs, including both domestic and international payments</li><li data-start="1463" data-end="1548">Performing monthly supplier statement reconciliations and resolving discrepancies</li><li data-start="1644" data-end="1722">Preparing journals and assisting with month-end close for accounts payable</li><li data-start="1723" data-end="1800">Investigating and resolving outstanding transactions and supplier queries</li><li data-start="1801" data-end="1904">Liaising with internal stakeholders and external suppliers to ensure timely and accurate processing</li></ul><p data-start="1906" data-end="1920"><span style="text-decoration: underline;"><strong data-start="1906" data-end="1920">About You:</strong></span></p><ul data-start="1922" data-end="2199"><li data-start="1922" data-end="1982">Proven experience in a high-volume Accounts Payable role</li><li data-start="1983" data-end="2046">Strong attention to detail and ability to work to deadlines</li><li data-start="2047" data-end="2112">Confident working with finance systems and automated AP tools</li><li data-start="2113" data-end="2160">Clear and professional communication skills</li><li data-start="2161" data-end="2199">A proactive, team-focused approach</li></ul><p data-start="2201" data-end="2221"><strong data-start="2201" data-end="2221"><span style="text-decoration: underline;">What's on offer:</span></strong></p><ul data-start="2223" data-end="2403"><li data-start="2223" data-end="2276">Temp-to-perm opportunity with long-term stability</li><li data-start="2277" data-end="2326">Supportive team and well-structured processes</li><li data-start="2327" data-end="2373">Osborne Park location with on-site parking</li><li data-start="2374" data-end="2403">Immediate start available</li></ul><p data-start="2405" data-end="2556" data-is-last-node="" data-is-only-node="">If you're an experienced AP professional looking for a role with variety and long-term potential, apply now or reach out for a confidential discussion. </p><p data-start="2405" data-end="2556" data-is-last-node="" data-is-only-node=""><em>(Only shortlisted candidates will be contacted. Applications will be reviewed on an ongoing basis until the position is filled)</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/QW1iZXIuTmlja3Nvbi45NTA4OC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>About the Company</strong></p><p>A global technology organisation delivering scalable, cloud-based platforms to enterprise clients. The business operates in a high-availability, fast-paced environment, supporting critical systems and digital services across multiple regions.</p><p><strong>The Role</strong></p><p>This role is responsible for managing the delivery of services across key enterprise accounts, ensuring consistent performance, reliability, and continuous improvement across infrastructure and platform environments.</p><p>You will act as the bridge between clients and internal engineering teams, driving service quality, operational maturity, and long-term partnerships.</p><p><strong>Key Responsibilities</strong></p><ul><li>Own end-to-end service delivery for enterprise clients</li><li>Build strong relationships with senior stakeholders</li><li>Drive ITSM processes across incident, problem, and change management</li><li>Monitor and improve SLA and KPI performance</li><li>Lead service reviews, reporting, and governance forums</li><li>Identify opportunities to improve service delivery and operational efficiency</li><li>Coordinate cross-functional teams to resolve complex issues</li><li>Manage vendor performance and support commercial outcomes</li></ul><p><strong>About You</strong></p><ul><li>Experience managing enterprise clients in a technology, SaaS, or platform environment</li><li>Strong understanding of ITSM frameworks (ITIL preferred)</li><li>Background in infrastructure or platform service delivery</li><li>Ability to influence stakeholders and manage competing priorities</li><li>Strong communication and relationship-building skills</li><li>Commercial awareness with a customer-centric mindset</li></ul><p><strong>Why Apply?</strong></p><ul><li>Global, high-growth technology environment</li><li>Enterprise-facing role with real ownership</li><li>Opportunity to drive service improvements at scale</li></ul><p> </p><p><strong><em> </em></strong></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjUzNDU3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly skilled and motivated Level 2 IT Support Specialist to join a dynamic IT team. Your role will be working onsite and being responsible for providing technical assistance and support to end-users, resolving hardware and software issues, and escalating complex problems to higher-level support when necessary. The Level 2 IT Support Specialist will play a crucial role in maintaining the overall efficiency and productivity of the organization's IT infrastructure.</p><p><br /> To be successful you will be a friendly and engaging team member with demonstrated experience working in IT support. In this busy role, you will be part of a small growing team of Service and Support professionals who are remotely based, you will be self-motivated, organised, and have the ability of working independently using tools to collaborate with your colleagues.<br /><br /> <strong>Key Responsibilities:</strong></p><ul><li>Providing onsite and remote based IT helpdesk support of staff and vendors to resolve any issues, requests, and incidents.</li><li>Provide End User Support (Level 1 and Level 2)</li><li>Resolve incidents assigned to you in a timely manner ensuring customer service and client outcomes are paramount.</li><li>Serve as a point of escalation for technical issues that require Level 2 support.</li><li>Work with other IT departments and external vendors to identify and implement solutions to technical issues and system outages.</li><li>Develop and maintain knowledge base articles and support documentation to aid in the resolution of technical issues.</li><li>Ensure compliance with IT policies, procedures, and security standards.</li></ul><p><strong>Qualifications:</strong></p><ul><li>3-5 years of experience in IT support, with at least 1 year of experience in a level 2 based role.</li><li>Knowledge of IT service management frameworks such as ITIL.</li><li>Strong technical troubleshooting skills and experience with common IT systems and software (MS Windows, M365, Office 365, Intune, SharePoint, Cloud apps,).</li><li>Excellent communication and interpersonal skills, with the ability to communicate complex technical issues to non-technical stakeholders.</li><li>Strong organizational and time management skills.</li></ul><p><br /> This is a full-time position with a competitive salary and benefits package. The Level 2 IT Support Specialist will report to the IT Infrastructure Manager and work closely with other IT departments to ensure the smooth operation of the organization's technical infrastructure. To be successful in this role you must possess a driver's license and the ability to work in Perth, WA, Australia.</p><p><strong><em> </em></strong></p><p> </p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c2FyYWguc3RlaW5ob2ZmLjA3MzQ2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
