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4 results for Customer Support Advisor in Brisbane, Queensland

Office Manager
  • Coopers Plains, Queensland
  • remote
  • Permanent placement
  • 90000 - 100000 AUD / Yearly
  • <p><strong>Your Opportunity</strong></p><p>An opportunity has arisen for an experienced Office Manager to join an established and successful, privately owned distribution business based in Coopers Plains.</p><p>This is a genuinely varied role, combining ownership of accounts receivable with office administration, HR support and business improvement projects. You'll work closely with approachable leaders and support an Accounts Assistant in a team where everyone gets involved.</p><p>We're looking for someone who has the AR fundamentals covered but also enjoys variety, takes initiative and is happy to roll up their sleeves wherever needed.</p><p>You'll have the choice of a four-day working week with Fridays off or a five-day arrangement, with flexible start and finish times. This is an on-site role with parking available.</p><p><strong>What You'll Do</strong></p><p>Reporting to the Managing Director and working closely with the Operations Manager and Accountant, your responsibilities will include:</p><ul><li>Oversee accounts receivable, including customer receipts, payment allocations, reconciliations and aged debtor reporting.</li><li>Manage customer account queries, credit applications and overdue balances, keeping records accurate and up to date.</li><li>Supervise and support the Accounts Assistant, helping prioritise work and maintain accuracy.</li><li>Coordinate day-to-day office administration and take ownership of ad hoc projects and process improvements.</li><li>Support HR administration, including onboarding, employee records, policies and documentation.</li><li>Coordinate WHS, insurance and workers' compensation administration, seeking specialist guidance where needed.</li><li>Work alongside the accounts team and provide support across accounts payable when required.</li></ul><p><strong>Who You Are</strong></p><p>We're looking for someone with experience as an Office Manager, Accounts &amp; Administration Manager, or a senior AR professional who has taken on broader responsibilities.</p><p>Just as importantly, you will bring:</p><ul><li>Strong accounts receivable experience across reconciliations, payment allocations, debtor management and customer accounts.</li><li>Broad office administration skills and a practical understanding of accounts payable.</li><li>Confidence using accounting systems and Excel. ACCPAC/Sage experience would be an advantage, but is not essential.</li><li>Clear communication skills and a friendly, professional approach with customers and colleagues.</li><li>Strong organisation, attention to detail and the ability to manage competing priorities independently.</li><li>A proactive, dependable attitude and willingness to learn new processes, including HR and WHS administration.</li><li>Experience in distribution, manufacturing, construction or a similarly hands-on business would be beneficial.</li></ul><p>You don't need a formal accounting qualification or specialist HR background. Practical experience, initiative and the right attitude are what matter most.</p><p><strong>Apply Today</strong></p><p>If you're looking for a broad role where you can take ownership, work closely with a supportive team and enjoy flexibility around your working week, we'd love to hear from you.</p><p>Submit your CV directly to Dan Laker at Robert Half by emailing [email protected], or simply click Apply.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZGFuLmxha2VyLjYxMjM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-10-20T22:57:53Z
Finance Officer
  • Wacol, Queensland
  • remote
  • Permanent placement
  • 85000 - 105000 AUD / Yearly
  • <p><strong>Your opportunity:</strong></p><p>You'll be joining an Australian business with an expanding finance function at a pivotal point of their growth on a global basis. <br /> <br /> You'll work closely with an approachable CFO who is known for being calm, patient and approachable. The finance team is continuing to grow, and the environment is collaborative and down-to-earth, without unnecessary hierarchy.<br /> <br /> You'll take ownership of day-to-day finance activities while getting the opportunity to broaden your skills across month-end, reporting and other areas of accounting.</p><p>The initial focus will be AP, AR and reconciliations, so you'll need a solid grounding in these areas. Over time, there's scope to get involved in BAS, GST, payroll-related tasks and broader accounting responsibilities as you develop.<br /> <br /> The role is office-based, Monday to Friday, generally 8:00 am to 4:30 pm, with some flexibility around start and finish times.</p><p><strong>What you'll be doing:</strong></p><p>It's a varied, hands-on position where you'll need to be comfortable managing the day-to-day workload while also being willing to pitch in and help the wider team.</p><ul><li>Processing around 30-40 supplier invoices a day and managing accounts payable.</li><li>Assisting with supplier payment runs, supplier enquiries and account reconciliations.</li><li>Supporting accounts receivable, including customer invoicing, payment allocations and following up outstanding payments.</li><li>Completing daily bank reconciliations and reconciling three company credit cards.</li><li>Assisting with cash flow monitoring and customer account setups.</li><li>Supporting month-end, including journals, accruals, general ledger maintenance and reconciliations.</li><li>Assisting with financial reporting and providing support across the finance team when needed.</li><li>Developing your skills in areas such as BAS, GST and payroll as training is provided.</li></ul><p><strong>Who you are:</strong></p><p>Ideally, you'll have a minimum of 4 years' experience in a Finance Officer or Accounts Officer role, with exposure to both AP and AR.</p><p>You don't need to know everything from day one. The important thing is that you've got a solid foundation, take pride in getting things right and are keen to keep developing.</p><p>You'll also bring:</p><ul><li>Confidence with reconciliations and general accounting processes.</li><li>CPA / CA qualification or studying is advantageous but not a deal breaker</li><li>Experience using accounting systems and intermediate Excel skills.</li><li>Good organisation and the ability to manage competing priorities.</li><li>A reliable, practical approach and the confidence to ask questions when you need to.</li><li>A team-oriented attitude, with the ability to work independently when required.</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV to [email protected] or click the "Apply" button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjE0MTAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-10-15T23:16:18Z
Finance Business Partner
  • Eagle Farm, Queensland
  • remote
  • Permanent placement
  • 155000 - 160000 AUD / Yearly
  • <p><strong>Your opportunity:</strong></p><p>You're a commercially minded Finance Business Partner who wants to step into a role where Finance is genuinely part of the decision-making process.<br /><br />Let's be upfront, this role involves travel.</p><p>But if you're someone who enjoys getting out of the office, likes having genuine access to the business, and values flexibility, autonomy, and a change of scenery, swapping Brisbane for Cairns for a week each month could make this a very different Finance opportunity for you.</p><p>You'll have genuine influence on what happens next, rather than simply explaining what happened last month. </p><p>You'll have access to the people running the business and work closely with the CEO, COO, operational leaders and Group Finance, providing the commercial insight they need to make better decisions and improve the way the business operates.</p><p>You'll use your commercial acumen and business partnering skills to challenge assumptions, build financial models, analyse investment decisions and help shape the performance of a $35m business within a larger, well-known organisation.</p><p>You'll spend one week each month in Cairns, working directly with the local leadership team with the remainder of your month based in Brisbane.</p><p>You'll also have 2-days WFH per week, parking onsite and flexible start/finish times.</p><p><strong>Who you are:</strong></p><p>This is for you if you're a genuine Finance Business Partner with strong commercial acumen who enjoys understanding how a business works.<br /> <br /> You will have exceptional communication and know how to ask the right questions, explain the 'how' and the 'why', and be comfortable pushing back when needed; not for the sake of it, but because you understand the commercial drivers of a business and can influence the people making the decisions.</p><p>You will need strong financial modelling skills, and the ability to turn that analysis into something useful for the business.</p><ul><li>CA / CPA fully qualified</li><li>Strong financial modelling skills</li><li>Outstanding verbal and written communication skills</li><li>A highly commercial mindset</li><li>Proven experience of influencing a business</li><li>The confidence to work with senior stakeholders and challenge where required</li></ul><p><strong>What you'll do:</strong></p><p>Your day could involve analysing the financial impact of a major CAPEX decision, challenging a budget assumption, building a scenario model, reviewing business performance, or sitting down with an operational leader to understand why the numbers are moving.</p><p>The transactional accounting is handled by the shared services team in New Zealand, so your focus is firmly on commercial finance, analysis, business partnering and decision support.</p><ul><li>Partner with the operational business to understand performance, identify opportunities and challenge assumptions where required</li><li>Develop and maintain meaningful profitability metrics, KPIs and reporting that clearly show what is driving the business</li><li>Analyse cost drivers and identify opportunities to improve profitability and manage costs</li><li>Review business cases, financial models and investment proposals</li><li>Support commercial contract reviews and identify financial risks</li><li>Lead cash flow forecasting</li><li>Lead the annual budgeting and forecasting process</li><li>Prepare consolidated P&amp;L reporting, insightful commentary and budget presentations</li><li>Challenge budget and forecast assumptions to ensure revenue opportunities are maximised</li><li>Own the monthly P&amp;L process, including forecasting, variance analysis and commentary</li><li>Prepare financial inputs for Board reporting and provide clear insight into underlying business performance</li><li>Lead CAPEX reporting and project tracking, including financial assessment and approval of new initiatives</li><li>Oversee local financial reporting, governance and tax obligations, including BAS, FBT and PAYG</li><li>Liaise with the ATO, tax advisors and external auditors as required</li><li>Support the Group audit and annual financial reporting process</li><li>Identify opportunities to improve Finance processes, reporting and automation</li></ul><p><strong>Interview process:</strong></p><p>Interviews will be w/c 13<sup>th</sup> October.</p><p><strong>Apply Today</strong></p><p>Submit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjU4MDY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
  • 2026-09-27T23:44:26Z
Collections Officer
  • Chermside, Queensland
  • remote
  • Contract/Temporary
  • 42.00 - 46.00 AUD / Hourly
  • <p><strong>Your Opportunity</strong></p><p>You will join a well-established Australian business with an exceptional culture on a 3-month contract.</p><p>Reporting to a great Finance Manager, you'll take ownership of collections activities, managing outstanding accounts and following up on payment issues. <br /> <br /> Flexible start and finish is available.</p><p><strong>About the Role</strong></p><p>You can expect to be hands-on with:</p><ul><li>Managing outstanding accounts and collections follow-ups</li><li>Monitoring direct debit outcomes and payment arrangements</li><li>Managing the collections inbox and responding to payment queries</li><li>Following up on overdue payments via email and phone</li><li>Investigating payment discrepancies and resolving account issues</li><li>Reviewing account liabilities and relevant documentation</li><li>Working with internal administration teams to resolve outstanding matters</li><li>Maintaining accurate records and helping reduce outstanding collections</li></ul><p><strong>Who You Are</strong></p><p>You have a high level of empathy and you're able to speak to and build relationships with people of all backgrounds.</p><ul><li>2+ years' experience in collections</li><li>Strong experience managing overdue accounts and payment follow-ups</li><li>Confident written and verbal communication skills</li><li>A proactive approach to problem-solving and account resolution</li><li>Experience with aXcelerate or similar systems will be advantageous</li></ul><p><strong>Apply Today</strong></p><p>Submit your CV to [email protected] or click the "Apply" button.</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/RnJhbmtpZS5Eb25hbGQuOTA2OTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-15T04:11:33Z