<p><strong>The Company<br /></strong><br />Robert Half Technology are seeking a talented and experienced UX Researcher. This firm is an innovative player in the education sector, leveraging technology to revolutionise learning and development. Join a purpose-led organisation where your research will directly shape digital products used at scale.</p><p><strong>The Role</strong></p><p>This is a hands-on design role with real ownership. You'll collaborate closely with researchers, product owners and developers to deliver high-quality, accessible and user-centred solutions from concept through to delivery.</p><p><strong><br />What you'll be doing:</strong></p><ul><li>Design wireframes, user journeys, prototypes and high-fidelity experiences</li><li>Translate research insights into practical, intuitive design solutions</li><li>Lead usability testing and iterate based on evidence and feedback</li><li>Work within and evolve design systems and component libraries (Figma)</li><li>Prepare clear documentation for seamless developer handover</li><li>Present and justify design decisions to diverse stakeholders</li></ul><p><strong>Your Profile</strong></p><ul><li>3+ years' UX design experience</li><li>Strong end-to-end product design capability (discovery → delivery)</li><li>Advanced Figma skills across prototypes and design systems</li><li>Deep understanding of WCAG and inclusive design principles</li><li>Experience working in cross-functional product teams</li><li>Ability to thrive in fast-moving environments and manage competing priorities</li><li>Bonus: Experience in education, learning design or taking products from early concept to market-ready delivery.</li></ul><p><strong><br />Apply Today</strong></p><p>Please send your resume by clicking on the apply button or for further information, contact Sam Rothery in our Melbourne office on (03) 9691 3661 or email [email protected] with your resume.</p><p><strong>Job Reference number:</strong> 06810-0013388220SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTMwODguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology are seeking a talented and experienced UX Researcher. This firm is an innovative player in the education sector, leveraging technology to revolutionise learning and development. Join a purpose-led organisation where your research will directly shape digital products used at scale</p><p><strong>The Role</strong></p><p>This is a hands-on role supporting end-to-end UX research from exploratory interviews and usability testing through to synthesis and actionable recommendations. You'll work closely with designers, product owners and developers to translate insight into meaningful product decisions.</p><p><strong>What you'll be doing:</strong></p><ul><li>Lead and support early-stage discovery research</li><li>Conduct interviews, workshops, surveys and usability testing</li><li>Synthesise qualitative and quantitative data into clear insights</li><li>Collaborate with cross-functional teams to inform product strategy</li><li>Contribute to rapid research cycles in concept and prototype stages</li></ul><p><strong>Your Profile</strong></p><ul><li>2+ years' UX research experience</li><li>Strong qualitative research capability (interviews, workshops, co-design)</li><li>Experience working closely with product & design teams</li><li>Ability to operate in ambiguity and shape research questions</li><li>Clear, confident communication skills</li><li>Understanding of accessibility principles</li><li>Bonus: Postgraduate qualifications in UX/HCI or experience within education or learning design.</li></ul><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button or for further information, contact Sam Rothery in our Melbourne office on (03) 9691 3661 or email [email protected] with your resume.</p><p><strong><br />Job Reference Number:</strong> 06810-0013388217SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuMzYzMDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Robert Half Technology is collaborating with a prominent industry leader in search of a CMS Developer to develop sites and components for projects using the Squiz CMS platform.</p><p><strong><br />The Role</strong></p><p>The CMS Developer is instrumental in delivering key projects, pushing the boundaries of the CMS and Digital Experience Platform (DXP) whilst maintaining technical excellence, and collaborating across teams to deliver on a unified digital vision. You will be responsible for:</p><ul><li>Leading the technical implementation of new CMS features, partnering with UX, design, and product teams to deliver scalable, brand-aligned, and engaging digital experiences.</li><li>Drive operational excellence by optimising backend CMS capabilities (including user management, assets, caching, and automation) to support performance at scale.</li><li>Collaborate with stakeholders to provide expert CMS guidance, maintain documentation and change logs, and contribute to a strong web community of practice.</li><li>Champion continuous improvement by leveraging usage data, staying current with digital trends, and supporting cross-functional digital strategy initiatives.</li></ul><p><strong><br />Your Profile</strong></p><ul><li>Strong experience delivering complex solutions within the Squiz Matrix DXP environment, including customisation, template development, and asset management, with a focus on continuous, tested improvements.</li><li>Proven ability to design intuitive, user-friendly interfaces that enhance user experience and simplify content editing, guided by user-centric design principles.</li><li>HTML5, CSS & JavaScript experience</li><li>Understanding of WCAG Digital Accessibility Standards</li><li>Strong creative approach and well-developed analytical and problem-solving skills</li><li>Demonstrated experience in developing and improving CMS solutions within a large and complex organisation</li></ul><p><strong><br />Apply Today</strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on [email protected]</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013360803SR</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuMjkyNTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>.NET Umbraco Developer</strong><br /> <br /> <strong>Role Overview<br /></strong><br />We are seeking an experienced .NET Umbraco Developer to design, build, and maintain scalable, high-performance websites and digital platforms using Umbraco CMS and the Microsoft .NET stack. You will work closely with designers, content editors, and stakeholders to deliver intuitive, secure, and maintainable content-driven solutions.<br />This role suits someone who enjoys clean architecture, modern .NET practices, and building elegant CMS-driven experiences.<br /><br /><strong>Key Responsibilities</strong><br /> </p><ul><li>Design, develop, and maintain websites and applications using Umbraco CMS</li><li>Build custom Umbraco components including Document Types, Data Types, Macros, and Templates</li><li>Develop backend functionality using C# and ASP.NET / ASP.NET Core</li><li>Implement MVC patterns, Razor views, and clean API integrations</li><li>Integrate third-party services (REST APIs, CRMs, marketing tools, analytics, etc.)</li><li>Ensure performance, security, accessibility, and SEO best practices</li><li>Collaborate with UX/UI designers to implement responsive, user-friendly interfaces</li><li>Support content editors with CMS training, documentation, and improvements</li><li>Participate in code reviews and contribute to technical standards</li><li>Troubleshoot, debug, and optimise existing solutions</li><li>Contribute to deployment pipelines and environment management (CI/CD)</li></ul><p><br /><strong>Required Skills & Experience</strong><br /> </p><ul><li>Strong experience with Umbraco CMS (v8-v13+)</li><li>Solid commercial experience with C# and .NET / .NET Core</li><li>Experience with ASP.NET MVC, Razor, and dependency injection</li><li>Proficiency in HTML5, CSS3, JavaScript, and modern frontend practices</li><li>Experience working with SQL Server and ORM tools (Entity Framework preferred)</li><li>Familiarity with RESTful APIs and integration patterns</li><li>Understanding of CMS security, permissions, and workflows</li><li>Experience with Git-based version control</li><li>Strong problem-solving and communication skills</li></ul><p><br /><strong>Desirable / Nice to Have</strong><br /> </p><ul><li>Knowledge of Headless Umbraco and content delivery APIs</li><li>Experience with Azure (App Services, Functions, Storage, DevOps)</li><li>Familiarity with frontend frameworks (React, Vue, or similar)</li><li>Knowledge of accessibility standards (WCAG)</li><li>Experience working in Agile / Scrum environments</li></ul><p><br /><strong>Qualifications<br /></strong><br />Degree in Computer Science, Software Engineering, or equivalent experience<br /> </p><ul><li>Relevant Microsoft or Umbraco certifications (advantageous but not required)</li></ul><p><br /><strong>What We Offer</strong><br /> </p><ul><li>Opportunity to work on modern, scalable digital platforms</li><li>Supportive, collaborative development culture</li><li>Flexibility around work arrangements</li><li>Ongoing learning and professional development</li></ul><p><br /> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNTkyODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p>A well-established organisation is seeking an experienced Front End Developer to join their technology team on a permanent basis. This role offers the opportunity to work across multiple projects, contributing to the development and ongoing maintenance of modern, responsive, and accessible web applications.<br /><br />You'll work closely with cross-functional teams in an Agile environment and play a key role in delivering high-quality frontend solutions from concept through to production.<br /><br /><strong>The Role<br /></strong><br />Reporting to a Technical Team Lead, you will focus on building, enhancing, and maintaining frontend components using HTML, CSS, and JavaScript. The role requires someone who is organised, calm under pressure, and comfortable balancing competing priorities in a delivery-focused environment.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Provide best-practice UI/UX advice and feedback on designs and frontend implementations</li><li>Develop and maintain frontend components in line with internal standards and processes using Angular</li><li>Translate static designs into fully functional web interfaces using HTML, CSS, and JavaScript</li><li>Create new designs or enhance existing ones as required by project teams</li><li>Build responsive and inclusive user interfaces that render correctly across desktop, tablet, and mobile</li><li>Collaborate with backend developers to integrate frontend and backend components</li><li>Work closely with team members and stakeholders across multiple projects</li><li>Provide effort estimates for frontend and design-related work</li><li>Participate in Agile ceremonies including stand-ups, sprints, and retrospectives</li><li>Manage competing priorities in a complex delivery environment</li></ul><p><br /><strong>Skills & Experience Required</strong></p><ul><li>5+ years' experience in web development with a strong focus on frontend development</li><li>Strong knowledge of semantic HTML and accessibility best practices</li><li>Strong understanding of modern CSS, including responsive layouts, custom properties, and native CSS nesting</li><li>Experience developing maintainable, secure, and scalable frontend solutions</li><li>Strong experience with modern JavaScript and TypeScript</li><li>Familiarity with contemporary frontend frameworks such as Angular</li><li>Proficiency with modern development tools including Visual Studio Code and browser DevTools</li><li>Working knowledge of Git, including branching strategies and code reviews using platforms such as GitHub or GitLab</li><li>Solid understanding of the software development lifecycle (SDLC)</li><li>Ability to work both independently and collaboratively within a team</li><li>Strong communication skills and the ability to estimate and manage delivery timelines</li></ul><p><strong>Why Apply?</strong></p><ul><li>Opportunity to work on large-scale, business-critical web platforms</li><li>Collaborative team environment with modern development practices</li><li>Melbourne-based role with strong ownership and impact</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuNTQyMjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Robert Half is working exclusively with a leading organisation with a strong presence across Australia and the Asia-Pacific region. Renowned for innovation and digital transformation, the business is investing heavily in technology to support growth and operational excellence. You'll join a progressive environment that values collaboration, leadership, and delivering impactful technology solutions.</p><p><strong><br />The Role</strong></p><p>We are seeking an experienced ServiceNow Developer to take ownership of the configuration, enhancement, and ongoing support of an enterprise ServiceNow platform across ITSM and CSM modules.</p><p>This role covers the full platform lifecycle, including administration, development, integrations, reporting, environment management, and release coordination across development, test, and production environments.</p><p><strong><br />Key responsibilities include:</strong></p><ul><li>Administer and maintain the ServiceNow platform including users, roles, ACLs, and governance controls</li><li>Configure and enhance ITSM and CSM modules including Incident, Problem, Change, Service Catalogue, Knowledge, and Case Management</li><li>Design and build solutions using Flow Designer, business rules, client scripts, Script Includes, and UI policies</li><li>Develop and maintain REST and SOAP integrations with internal and external systems</li><li>Create dashboards, reports, and performance analytics to support operational and executive decision-making</li><li>Manage platform environments, upgrades, releases, and patches following structured change processes</li></ul><p><br /><strong>Your Profile</strong></p><ul><li>5+ years' experience administering and developing within the ServiceNow platform in an enterprise environment</li><li>Strong hands-on experience across ITSM and CSM modules</li><li>Deep knowledge of Flow Designer, business rules, client scripts, and script Includes</li><li>Experience managing roles, ACLs, and platform governance controls</li><li>Proven experience supporting multi-environment release management and structured change processes</li><li>Experience building REST/SOAP integrations and working with enterprise systems</li><li>Ability to develop dashboards, reports, and performance analytics</li><li>Excellent stakeholder communication and engagement skills</li></ul><p><strong><br />Apply Today</strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on [email protected] </p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No:</strong> 06810-0013399860SR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuODkzOTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong></p><p>As the <strong>Applications Solutions Specialist</strong>, you will design and deliver fit-for-purpose application solutions using enterprise and business systems, with a strong focus on the Microsoft stack and Dynamics 365. You will work across the full application lifecycle - onboarding, enhancement, optimisation and decommissioning - ensuring solutions are secure, governed and aligned to agreed support models.</p><p>You will act as a key liaison between business areas, technology teams and vendors, translating business needs into practical system solutions that improve services and user experience. You will also embed governance, risk and compliance considerations in every solution, including information security, privacy and accessibility requirements.</p><p> </p><p><strong>Your Profile</strong></p><p>You are an experienced applications specialist or business systems analyst with at least 5 years' experience working across enterprise applications in complex environments. You bring strong functional knowledge of Microsoft platforms (including Dynamics 365 and Microsoft 365), configuration options, workflows and user experience design.</p><p>You are comfortable working with stakeholders at all levels to capture requirements, challenge assumptions and recommend pragmatic solutions that balance usability, risk and technical constraints. Resilient, outcomes-focused and organised, you follow through on commitments and are committed to continuous improvement and modelling organisational values in your day-to-day work.</p><p> </p><p><strong>What is required from you</strong></p><ul><li>Work with business stakeholders to understand needs and translate them into effective, fit-for-purpose application solutions.</li><li>Provide functional expertise across enterprise and business applications, particularly Microsoft stack and Dynamics 365, including configuration, workflows and user experience.</li><li>Act as the liaison between business units, internal technology teams and vendors to design, deliver and support solutions that align with system capabilities.</li><li>Contribute across the application lifecycle, including onboarding, enhancements, optimisation and decommissioning, aligned to technology standards and support models.</li><li>Ensure solutions are supportable, with clear ownership, escalation paths and operational support requirements.</li><li>Embed governance, risk, security, privacy and compliance considerations into solution design in line with organisational policies and standards.</li><li>Identify and drive continuous improvement opportunities to enhance application usage, configuration, integration, efficiency and user experience.</li><li>Plan and support change, including training and communication activities, to drive adoption of new or improved solutions.</li><li>Work with your manager to set goals and objectives and maintain a safe work environment in line with organisational procedures.</li></ul><p> </p><p>Apply Today: Please send your resume by clicking on the apply button.</p><p> </p><p>Job Reference Number: 06810-0013403345 - PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjA0ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong><br /> <br /> Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.</p><ul><li>Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.</li><li>Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.</li><li>Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.</li><li>Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.</li><li>Demonstrate a commitment to BSL's quality framework and culture by</li><li>identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.</li><li>Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.</li><li>In collaboration with manager, set goals and objectives to ensure outcomes are met.</li><li>Model BSL's values and adhere to the Code of Conduct in everyday work practices.</li><li>Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.</li></ul><p> </p><p><strong>Skills you will bring</strong></p><ul><li>Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.</li><li>Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.</li><li>Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).</li><li>Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.</li><li>Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.</li><li>Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.</li><li>Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.</li></ul><p> </p><p>Reference Number: 06810-0013403345 - PJ</p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjQ2NzEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company<br /></strong><br />A Melbourne-based fintech business that delivers corporate card and spend-management solutions for small to mid-sized companies.<br /><br />It operates as a technology platform rather than a traditional financial institution, enabling finance teams to provision employee cards, enforce real-time spending controls, and streamline expense reconciliation through automation.</p><p><strong>The Role<br /></strong><br />We're looking for a mid-senior Software Engineer to help build and scale a modern spend-management and payments platform used by growing businesses. You'll work on high-impact backend services, cloud infrastructure, and integrations that power real-time financial workflows.<br /><br />This role suits someone who enjoys owning features end-to-end, contributing to architectural decisions, and collaborating closely with product, design, and finance domain stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, build, and maintain scalable backend services in Python</li><li>Develop and operate cloud-native systems on GCP</li><li>Deploy and manage workloads using Kubernetes</li><li>Contribute to system architecture, performance, and reliability</li><li>Build and maintain APIs and third-party integrations (payments, accounting, identity)</li><li>Improve observability, testing, and CI/CD pipelines</li><li>Collaborate cross-functionally with product, design, and operations</li><li>Participate in code reviews and mentor other engineers</li><li>Communicate technical concepts clearly to both technical and non-technical stakeholders</li></ul><p><strong>Nice To Have</strong></p><ul><li>Experience in fintech, payments, or ledger-based systems</li><li>Familiarity with security, compliance, or PCI-aligned environments</li><li>Experience with data pipelines or real-time processing</li><li>Frontend exposure (TypeScript/React) for full-stack contributions</li></ul><p><strong><br />Key Skills</strong></p><ul><li>4-7+ years of software engineering experience</li><li>Strong Python development in production environments</li><li>Hands-on experience with GCP (e.g. Cloud Run/GKE, Pub/Sub, Cloud SQL/Firestore, IAM)</li><li>Experience deploying and operating services in Kubernetes</li><li>Solid understanding of distributed systems, APIs, and event-driven architectures</li><li>Experience with CI/CD, automated testing, and infrastructure as code</li><li>Excellent written and verbal communication skills</li></ul><p> </p><p><strong><br />Apply Today<br /></strong><br />Please send your resume by clicking on the apply button. Alternatively, you can reach out to Freddy Myers on LinkedIn.<br /><br />Job Reference Number: 06810-0013389112FM</p><p><br />This is a hybrid position.</p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZnJlZGR5Lm15ZXJzLjIzNTEzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We are looking for a commercially minded and technically capable Product Specialist to own and grow specific solutions within the ServiceNow ecosystem.</p><p>If you enjoy sitting at the intersection of product, sales, delivery and customer success - and want to be a go-to expert - this role is for you.</p><p> </p><p><strong>About the Role</strong></p><p>As the Product Specialist, you will be the subject matter expert for two core solutions. You will combine deep technical understanding with strong stakeholder engagement to ensure delivery of industry-leading outcomes.</p><p>You'll work closely with the Product Manager to support product delivery, vendor relationships, reporting requirements and national go-to-market initiatives - while proactively driving adoption and revenue growth.</p><p>You will be the first point of contact for anything related to your allocated solutions, across both internal and external stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain deep technical product expertise of scoped applications.</li><li>Present solutions to new and existing clients (remote and in-person).</li><li>Support pre-sales scoping, solution design and technical validation.</li><li>Assist with tenders, proposals and quote documentation.</li><li>Deliver product sales training and enable the MIT sales team. </li><li>Act as the first escalation point for product-related incidents.</li><li>Collaborate with technical team to investigate and resolve issues.</li><li>Maintain accurate support records and continuously improve support processes.</li><li>Ensure knowledgebase and documentation remain current.</li><li>Partner with Marketing to develop and maintain GTM materials including datasheets and customer-facing assets.</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Strong product expertise and relevant certifications maintained.</li><li>Positive customer feedback from engagements and onboarding.</li><li>Measurable licence growth and customer expansion.</li><li>Effective vendor partnerships delivering commercial advantage.</li><li>Accurate, up-to-date documentation and GTM materials.</li><li>High-quality, successful product implementations.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Strong understanding of ServiceNow (desired).</li><li>Commercially aware with the ability to support sales growth.</li><li>Confident presenter and communicator.</li><li>Structured and organised, with strong documentation skills.</li><li>Comfortable working cross-functionally across Sales, Delivery, Marketing and Operations.</li><li>Proactive, relationship-driven and outcomes-focused.</li></ul><p>Due to the nature of customer environments you will be partnering with candidates will need to be Australian Citizens and eligible for Baseline Security Clearance.</p><p> </p><p><strong>Why Join?</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</p><p> </p><p><strong>This is a hybrid position.</strong></p><p>You'll play a pivotal role in shaping and growing two strategic product lines within a collaborative and forward-thinking team. This is an opportunity to combine technical depth with commercial impact, while working closely with vendors, customers and internal stakeholders to drive measurable growth.</p><p><em>If you're ready to own your product portfolio and make a tangible impact, click on Apply today.</em></p><p><strong><em> Job Order Number: </em>06810-0013394551 - TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDk4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
