<p><strong><span style="text-decoration: underline;">About the Company</span></strong></p><p>Our client is an NFP organisation.</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Within this role, you will be responsible for:</p><ul><li>Acting as the first point of contact for maintenance requests via phone and shared inbox</li><li>Logging and allocating jobs to contractors while keeping stakeholders updated</li><li>Prioritising and tracking work orders and following up to ensure timely completion</li><li>Liaising with contractors and site staff to schedule works and resolve issues</li><li>Maintaining accurate records and job notes in maintenance systems</li><li>Processing invoices and supporting general facilities administration</li><li>Updating contractor details and compliance documentation</li><li>Assisting with any ad-hoc administrative duties to assist the team</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Skills & Experience</span></strong></p><ul><li>2+ years' experience in a Customer Service / Account Manager / Call Centre role</li><li>Proven ability to prioritise and manage multiple requests at once</li><li>An understanding of property maintenance and experience coordinating trades</li><li>Confident communicator with the ability to manage stakeholders professionally and calmly</li><li>Highly organised, proactive, and solutions-focused, with strong administrative skills</li><li>Comfortable using multiple CRM systems</li><li>Able to work independently as well as collaboratively within a team environment</li></ul><ul><li>Experience in not-for-profit/community environments desirable</li><li>Current Working with Children Check and NDIS Worker Screening</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits </span></strong></p><ul><li>Immediate start available for the right candidate.</li><li>Work-from-home flexibility for a better work-life balance.</li><li>Collaborative and supportive team environment.</li><li>Strong organisational values in the NFP sector.</li><li>Salary packaging options & annual leave loading to maximise your take-home pay.</li><li>Onsite parking for ease and convenience.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong><strong>06810-0013316398BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjg0OTc1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a family-owned fleet management organisation located on St Kilda Road. With an operations team of 12, they endorse a hands on & collaborative environment with fantastic learning & development opportunities. They are continuing to grow and so require an Administration Officer to support their Fleet Management & Settlements teams.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Working across both the Fleet Management & Settlements teams, this role is integral to the success of the business and smooth running of operations. They are looking for a detail-oriented and system savvy professional that is able to multitask effectively. Your role will be a mix of <strong>Administration</strong>, <strong>Accounts</strong> and <strong>Customer Support.</strong></p><p>This is a <strong>temporary </strong>role commencing ASAP and for the right candidate it has the view to convert into a long term <strong>fixed-term </strong>position. They operate Monday-Friday, 38-hour week, <strong>2 days in office + 3 from home</strong> <strong>per week</strong> (once training is complete).</p><p> </p><p><strong><span style="text-decoration: underline;">Duties</span></strong></p><p>Some of your key duties will include:</p><ul><li>Responding to customer enquiries via phone and email.</li><li>General administrative tasks and projects wherever required.</li><li>Review credit applications and ensure applicants are processed timely and efficiently.</li><li>Manage outstanding credit requirements, obtaining any additional necessary documentation to support credit assessments.</li><li>Liaise with financiers, generating and sending procurement invoices.</li><li>Submitting documents for settlements.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be a successful candidate you <strong>must</strong> have:</p><ul><li>Previous experience in an Administrative role - <strong>2/3 years minimum. </strong></li><li>Previous experience providing exceptional Customer Service.</li><li>A system and technology savvy approach.</li><li>Exceptional attention to detail, initiative & adaptability.</li><li>Have full working rights in Australia.</li><li>Be immediately available to start!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Hybrid working model offered!</li><li>Be part of a stable and growing business!</li><li>Opportunity to convert into a permanent long term position!</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number</em>: <a href="https://rh.my.salesforce.com/a1G3w00000INLtA">06810-0013118159</a></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuMTgzNzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client a well-established, global organisation entering an exciting new phase of growth. As IT Manager, you'll take ownership of the company's technology environment by driving strategic improvements, enhancing reliability and ensuring the security and performance of critical business systems.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will lead a small but capable IT team responsible for core infrastructure, security and business systems. You'll set the direction for technology across Australia while collaborating closely with international IT counterparts to align with global strategy.</p><p>This is a hands-on leadership role where you'll have the scope to modernise systems, shape IT processes and influence how technology supports business growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, mentor, and develop the IT team to deliver operational excellence.</li><li>Oversee infrastructure, applications and security to ensure high availability and business continuity.</li><li>Drive improvements in IT service management (incident, problem, change, release).</li><li>Embed strong security and risk management practices across all systems.</li><li>Manage budgets, vendors, and service providers for cost-effective outcomes.</li><li>Contribute to the company's global technology roadmap and champion innovative new solutions.</li></ul><p> </p><ul><li><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have experience as a hands-on IT Manager, leading a small team. In addition, you will have:</p><ul><li>At least 5 years' experience in an IT leadership role.</li><li>Knowledge of Google Workspace (GWS) and Google Cloud Platform (GCP).</li><li>Experience with SAP Business One and SQL.</li><li>Proven ability to build and lead high-performing teams and engage effectively with senior stakeholders.</li><li>Strategic mindset combined with a pragmatic, hands-on approach.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Reference Number: 06810-0013330735 TW</p><p><strong><em> </em></strong></p><strong>This is an on-site position.</strong></li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDU0NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a leading public hospital that is dedicated to undertaking research into finding cures and providing care for thousands of Australians who are suffering from terminal diseases each year.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We're looking for a skilled Database Officer to help manage the systems and data that underpin our fundraising success.</p><p>In this vital role, you'll be responsible for data and gift processing, database maintenance, and reporting across multiple fundraising programs. You'll work closely with a passionate and high-performing fundraising team to ensure data accuracy, compliance, and exceptional donor care.</p><p>Daily responsibilities include:</p><ul><li>Manage day-to-day database operations within Blackbaud CRM (or similar).</li><li>Process donations and gifts, ensuring accurate entry, batching, receipting, and reconciliation.</li><li>Maintain data integrity and privacy compliance across all donor records.</li><li>Prepare reports, queries, and data extracts to support fundraising campaigns.</li><li>Work with internal teams and suppliers on segmentation, targeting, and campaign data needs.</li><li>Identify opportunities to streamline processes and improve efficiency.</li><li>Provide training and support to staff to ensure effective use of the database.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experience using a fundraising or CRM database, ideally Blackbaud CRM or Raiser's Edge.</li><li>Strong data management skills - imports, exports, queries, and data manipulation.</li><li>Experience in gift processing, including cash donations, tribute gifts, and bequests.</li><li>Proficiency in Excel and Power Query.</li><li>Exceptional attention to detail, organisational skills, and the ability to juggle multiple priorities.</li><li>A collaborative approach and strong communication skills.</li><li>An interest in supporting work that drives better outcomes in health and research.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong>Job reference Numer: 06810-0013329180 - NA</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNTY3NjIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client, a well-established Managed Service Provider, is looking for an experienced Service Delivery Manager to lead their high-performing support team while driving continuous improvement across service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">About the Role<br /> </span></strong>You will play a pivotal role in ensuring the seamless delivery of services to clients. You will oversee service operations, manage client relationships and drive continuous improvement initiatives to enhance service quality and efficiency.</p><p>Key responsibilities include:</p><ul><li><strong>Client Relationship Management</strong>: Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs.</li><li><strong>Service Delivery Oversight</strong>: Monitor and manage service delivery performance, ensuring adherence to SLAs and KPIs.</li><li><strong>Team Leadership</strong>: Lead and motivate a team of service delivery professionals, providing guidance, support, and fostering a culture of accountability and excellence.</li><li><strong>Continuous Improvement</strong>: Identify opportunities for process improvements and efficiencies within service delivery operations.</li><li><strong>Escalation Management</strong>: Handle escalated issues and incidents, working closely with technical teams to resolve challenges promptly.</li><li><strong>Reporting and Analytics</strong>: Prepare regular reports and analytics on service delivery performance and metrics for management and clients.</li><li><strong>Risk Management</strong>: Proactively identify and mitigate risks that may impact service delivery or client satisfaction.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You will have proven experience in Service Delivery or Service Operations within an MSP or IT services environment.</p><p>Alongside this, you will have:</p><ul><li>A strong understanding of IT service management principles, with ITIL framework certification preferred.</li><li>Excellent leadership and people management skills, with a track record of leading high-performing teams.</li><li>Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.</li><li>An analytical mindset with the ability to interpret data and trends to drive informed decisions.</li><li>Commitment to continuous learning and professional development.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Why Join?</span></strong></p><ul><li>A collaborative, growth-focused culture where your ideas are heard</li><li>Opportunities for professional development and technical certification</li><li>A hybrid work model with flexibility</li><li>Competitive salary and clear career progression within the business.</li></ul><p> </p><p>If you're ready to lead a capable team while keeping your technical edge sharp, we'd love to hear from you.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Job Reference No: 06810-0013315324 TW</p><p><strong><em> </em></strong></p><p><strong>This is an </strong>hybrid <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTg5NDcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
