5 results for Operations Analyst in Melbourne, Victoria

Desktop Support Analyst

Richmond, Victoria
remote
Permanent placement
80000 - 90000 AUD / Yearly
About the OpportunityWe are seeking an experienced IT Support Analyst to join a global organisation and play a critical role in delivering high-quality technical support across the business. This is a hands-on position suited to someone who enjoys troubleshooting complex issues, supporting end users, and working across infrastructure, applications, and operational IT services.Working as part of a collaborative IT team, you will act as a key escalation point, ensuring incidents are resolved efficiently while contributing to continuous improvement initiatives and maintaining a reliable technology environment. Key Responsibilities<ul><li>Provide advanced support across Microsoft technologies, including Windows Desktop, Windows Server, and Microsoft 365.</li><li>Support business-critical applications and SaaS platforms.</li><li>Troubleshoot remote connectivity technologies including VPN, Citrix, Remote Desktop Services (RDS), and network-related issues.</li></ul><ul><li>Manage incidents through their full life-cycle, including triage, prioritisation, investigation, resolution, and user communication.</li></ul><ul><li>Manage the life-cycle of end-user technology, including procurement, configuration, deployment, and tracking of laptops, desktops, mobile devices, and software assets.</li></ul> About YouTo be successful in this role, you will bring strong technical capability combined with excellent communication and customer service skills.Technical Experience<ul><li>Strong experience supporting Microsoft environments, including Windows 10/11, Windows Server, Active Directory, Entra ID, and Microsoft 365.</li><li>Understanding of networking fundamentals including TCP/IP, DNS, DHCP, WAN, and LAN concepts.</li><li>Experience supporting remote access technologies such as VPN, RDP, Citrix, or similar platforms.</li><li>Exposure to PowerShell scripting and automation.</li><li>Experience using ITSM or ticketing platforms within an IT Service Management environment.</li></ul>Professional Skills<ul><li>Strong analytical and troubleshooting abilities with a structured approach to problem solving.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing competing priorities.</li><li>Strong organisational skills and attention to detail.</li><li>A customer-focused mindset with a commitment to delivering exceptional service outcomes.</li></ul>What We're Looking For<ul><li>Proven experience within IT Service Operations or End User Support in a medium to large enterprise environment.</li><li>Experience supporting manufacturing, warehousing, or distribution environments will be highly regarded.</li><li>Relevant tertiary qualifications in Information Technology or equivalent industry experience.</li><li>ITIL Foundation (v3 or v4) certification.</li></ul>Working Environment<ul><li>Full-time onsite position.</li><li>Participation in an on-call roster and occasional after-hours maintenance activities.</li><li>Occasional travel to local and remote sites.</li><li>Ability to work comfortably in both office and operational environments, including manufacturing and distribution facilities.</li></ul>If you're a proactive IT professional who enjoys solving complex technical challenges and making a tangible impact on business operations, we'd love to hear from you. Job Ref number: 06810-0013458942 -TWBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTQzMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-23T00:53:45Z

Energy Markets Specialist

Melbourne CBD, Victoria
remote
Permanent placement
115000 - 120000 AUD / Yearly
The Company Our client is one of Australia's most respected industrial businesses and a recognised leader in sustainability, manufacturing and resource recovery. Operating a large and complex national footprint, they continue to invest heavily in energy efficiency, renewable energy and carbon reduction initiatives that deliver both commercial and environmental outcomes. As the energy landscape continues to evolve, they are seeking a commercially minded Carbon & Energy Markets Specialist to help shape their approach to carbon management, environmental certificate strategies and energy market participation. This is a unique opportunity to join a high-performing Energy team in a role that combines commercial analysis, market strategy, sustainability and regulatory expertise.The Role Reporting directly into an impressive General Manager, this is a broad and commercially-focused role responsible for helping optimise the organisation's participation across carbon and environmental certificate markets. Working closely with stakeholders across Energy, Sustainability, Finance and Operations, the appointed candidate will provide market analysis, commercial insight and strategic advice to support carbon management, energy efficiency initiatives and environmental certificate programs.Key responsibilities will include:<ul><li>Developing and managing strategies across green and white certificate schemes</li><li>Analysing carbon markets and providing commercial recommendations around certificate positioning and trading</li><li>Supporting the organisation's carbon management roadmap and emissions obligations</li><li>Identifying opportunities to generate value from energy efficiency and renewable energy initiatives</li><li>Monitoring market trends, regulatory developments and emerging carbon policy</li><li>Supporting budgeting, forecasting and commercial planning activities</li><li>Working closely with operational teams to identify projects eligible for environmental certificate creation</li><li>Building relationships with regulators and industry stakeholders while ensuring ongoing compliance</li></ul> This is a genuinely diverse role that combines elements of commercial analysis, market strategy, sustainability, regulatory affairs, energy management and financial performance. Your Profile As this role includes elements of analysis, trading strategy, energy management and sustainability, the successful candidate could be working in a broad range of roles. The company would be especially interested in speaking with commercially curious professionals who enjoy solving complex problems and are motivated by the opportunity to work at the intersection of energy, sustainability and commercial decision-making. Specifically, you may come from a variety of backgrounds, including:<ul><li>Energy markets or commodity trading</li><li>Commercial or strategic analysis</li><li>Energy engineering</li><li>Environmental or process engineering</li><li>Carbon markets or emissions management</li><li>Renewable energy</li><li>Utilities or infrastructure</li><li>Manufacturing or industrial operations</li><li>Sustainability with a strong commercial focus</li><li>Energy or environmental consulting</li></ul> As such, you may currently be working as an Energy Analyst, Commercial Analyst, Carbon Specialist, Energy Engineer, Environmental Engineer, Market Analyst, Sustainability Consultant, Commercial Manager or in a similar analytical or technical role. Most importantly, you will bring:<ul><li>Strong analytical and problem-solving skills</li><li>A commercial mindset with the ability to translate technical information into business outcomes</li><li>An interest in energy markets, carbon management and sustainability</li><li>Excellent stakeholder engagement and communication skills</li><li>The ability to interpret data, identify opportunities and influence strategic decisions</li><li>A can-do attitude and the ambition to grow within a large and prominent Australian business</li></ul> Whilst previous experience with carbon markets, environmental certificates or energy trading would be highly regarded, the business is equally interested in candidates with transferable analytical or engineering experience who are looking to develop their career in this rapidly evolving field. This then, is an outstanding opportunity to join a market-leading organisation in a role that offers genuine variety, commercial exposure and the opportunity to play a key part in Australia's transition to a lower-carbon economy. Apply Today Please send your resume by clicking on the apply button.Reference Number: 06810-0013461496PMThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS41OTMzNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-26T06:30:10Z

Change Analyst

Fitzroy, Victoria
remote
Contract/Temporary
600 - 700 AUD / Daily
The Company A well-established not-for-profit organisation is currently undertaking a large-scale technology transformation, migrating a legacy system onto a modern D365 CRM platform. With a strong internal culture and a mission-driven focus, they're looking for an experienced Change Analyst to help their people move smoothly through this change. The Role You'll support delivery of the change and training plan for the transformation, working closely with the project team, technical delivery partners and business stakeholders. Day to day, this includes developing user guides, training materials and FAQs, coordinating and supporting a Change Champion network, and helping the broader business prepare for and adopt new ways of working ahead of go-live. You'll also act as a key point of contact for the network, helping to translate technical changes into clear, practical guidance and supporting the resolution of issues as they arise. Your Profile<ul><li>Experience supporting IT change and/or business transformation initiatives</li><li>Experience with D365 CRM highly regarded</li><li>Strong stakeholder engagement and communication skills, both written and verbal</li><li>Ability to translate technical concepts into clear, end-user-friendly language</li><li>Working knowledge of change management frameworks and methodologies</li><li>Strong organisational and documentation skills</li><li>Comfortable working autonomously in a fast-paced, evolving environment</li></ul> Apply Today Please send your resume by clicking on the apply button. Job Reference Number: 06810-0013465475FBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNDM4MjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-06T07:59:26Z

Technical Business Analyst (Integration)

Melbourne CBD, Victoria
remote
Contract/Temporary
140000 - 160000 AUD / Yearly
The CompanyA leading not-for-profit health organisation is implementing Optima by RLDatix to replace a legacy rostering platform across a workforce of around 10,000 employees and multiple care settings, including hospitals, community and aged care. We are looking for a Technical Business Analyst to own the integration analysis and specification work at the heart of this program.This is a specifier and vendor-partner role, not a hands-on build role. You will author the integration design and technical specifications that an external build vendor delivers against, and partner with them closely through build and test. The organisation owns the integration requirements and design; the vendor constructs the integration layer on Azure to your specifications. You are the technical link between the two. The RoleReporting to the Project Manager, with a dotted line to the Head of Applications, you will:<ul><li>Analyse integration requirements and author the technical specifications and integration design across all in-scope interfaces, including Workday HCM, PayGlobal payroll and the Microsoft Azure integration layer.</li><li>Maintain the integration landscape and register as living artefacts, and define integration patterns (real time, batch, file based, API and event driven), data mapping and error handling approaches.</li><li>Partner with the external build vendor through design reviews, specification walkthroughs, build clarifications and acceptance of deliverables against the agreed specifications.</li><li>Coordinate upstream (HCM) and downstream (payroll) dependencies with system owners, and manage the day-to-day technical relationship with the build vendor and product configuration consultants.</li><li>Support integration testing alongside the Test Lead and vendor across system, end-to-end, regression, parallel payroll and performance phases.</li><li>Specify integration monitoring, alerting and operational support, and hand over cleanly to Application Services post-hypercare.</li></ul> Your Profile:You are an readily available candidate who can bring the following experience to the organisation:<ul><li>Demonstrated experience as a technical business analyst on large enterprise implementations, authoring integration specifications for build teams or vendors to deliver against.</li><li>Proven experience partnering closely with external build vendors through build and test, including reviewing deliverables against specification.</li><li>Strong understanding of integration patterns including real time, batch, file based, API/REST and event driven.</li><li>Experience integrating workforce management, HRIS or payroll systems with broader enterprise platforms.</li><li>Strong Microsoft Azure background, with working knowledge of Azure Integration Services (Logic Apps, API Management, Service Bus, Functions and Azure Monitor) sufficient to author the integration layer specifications.</li><li>Excellent stakeholder engagement and written communication across technical, vendor and business audiences.</li></ul> Strongly preferred experience in the following: <ul><li>Health or aged care sector experience, with awareness of 24/7 service delivery.</li><li>Experience integrating Workday HCM (Integration Cloud, Studio, Core Connectors) and/or PayGlobal payroll.</li><li>Familiarity with Optima by RLDatix or comparable WFM platforms (Kronos, Humanforce, UKG, Allocate).</li><li>Infrastructure as code and CI/CD familiarity (Terraform, Azure DevOps, GitHub Actions), and SFTP / file based exchange patterns.</li><li>Identity and federation experience (SAML, OAuth, Microsoft Entra ID), and awareness of Australian privacy obligations.</li><li>Relevant tertiary qualifications and business analysis, integration or enterprise architecture certifications.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013461494NA<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMzAyNDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-26T06:13:49Z

Business Analyst | Optima Rostering

Melbourne CBD, Victoria
remote
Contract/Temporary
150000 - 170000 AUD / Yearly
The CompanyOur client is a long-established, for-purpose healthcare and aged care provider with more than a century of history and over 10,000 people delivering care across Victoria. They look after people at every stage of life, and they care just as much about the teams doing that work. It's a values-led organisation where the systems you help build flow straight through to the frontline, and where transformation is done thoughtfully, not just quickly. The RoleBehind every great care team is a roster that works. We're looking for a Business Analyst who understands that, and who wants to do work that genuinely matters.This isn't a role about writing requirements and handing them over. It's about getting under the skin of how a large, complex workforce actually runs, asking the hard questions, and helping design something better. If you like untangling messy real-world problems and you take quiet pride in getting the detail right, you'll feel at home here.You'll be a key part of an Optima (RLDatix) workforce management and rostering transformation, working across HCM and payroll integrations to turn genuinely complicated workforce rules into clean, well-designed processes. What your day will look like<ul><li>Digging into current rostering, time-and-attendance and workforce processes, then reimagining how they could work, rather than simply documenting what's there</li><li>Making sense of complex enterprise agreements (EBAs) and modern awards, the penalty rates, allowances, loadings and rostering rules, and translating them into clear requirements and configuration logic</li><li>Working shoulder to shoulder with HR, payroll, clinical and operational teams, building trust and bringing people with you as processes change</li><li>Producing the artefacts that hold a project together: process maps, business rules, decision logs, requirements and traceability</li><li>Rolling up your sleeves through SIT and UAT, from test prep to defect triage, making sure everything stands up against the awards and the process design</li><li>Helping change and training land well, so new ways of working actually stick</li></ul> Your ProfileYou'll be an readily available Business Analyst with experience with Rostering andWorkforce Management experience.<ul><li>5+ years as a Business Analyst, with real form in process re-engineering and improvement, not just gathering requirements</li><li>Deep experience in health or aged care, ideally on workforce, rostering, HR or payroll work</li><li>A strong grasp of EBAs and modern awards, and a feel for how those rules play out inside a workforce management system</li><li>Hands-on exposure to rostering and workforce platforms (Optima / RLDatix is a real plus), and to HCM and payroll integrations</li><li>The people skills to move comfortably between clinical, corporate and technical conversations</li><li>A sharp analytical mind, clean documentation, and the judgement to know when to push and when to align</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013463096NA<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMjk3NDUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T07:21:44Z