<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A government-funded healthcare organisation delivering specialist mental health services across Victoria. It supports individuals with complex needs through a combination of secure hospital care and community-based programs, with a strong focus on recovery, rehabilitation, and improving long-term outcomes.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>We are looking for a Senior Backend Developer within the Microsoft stack. This role involves supporting the comparison and alignment of data across two payroll systems, identifying discrepancies and presenting clear insights to stakeholders. You'll play a key part in ensuring data accuracy and consistency, with the ability to trigger updates where required, while working across internal systems and contributing to ongoing data improvement initiatives.</p><p> </p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Compare and analyse data across two payroll systems to identify discrepancies and inconsistencies</li><li>Produce clear summaries of differences ("delta") and present findings to stakeholders</li><li>Support data validation and ensure accuracy across systems</li><li>Facilitate updates to one system where required, based on user input and business rules</li><li>Work with internal teams to investigate and resolve data-related issues</li><li>Contribute to improving data quality and consistency across platforms</li><li>Assist with maintaining and enhancing internal applications and services</li><li>Support ongoing data enrichment and optimisation initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. Alternatively, you can reach out to Freddy Myers on LinkedIn.</p><p><em>Reference Number: </em><em>06810-0013416285</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/ZnJlZGR5Lm15ZXJzLjc3MDc3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>About the Company</strong></p><p>Our client is a well-established and values-driven Managed Service Provider known for delivering high-quality IT solutions to a diverse client base. With a strong focus on collaboration, innovation, and professional development, they offer a supportive environment where engineers can thrive and make a meaningful impact.</p><p><strong>About the Role</strong></p><p>An exciting opportunity exists for an experienced Senior Systems Engineer to join a high-performing team. This hands-on role involves scoping, designing, and implementing infrastructure and cloud projects while acting as a senior escalation point for complex technical issues.</p><p>Working across Microsoft Azure, Microsoft 365, and networking technologies, you will combine deep technical expertise with strong customer engagement and pre-sales support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide pre-sales technical support across Azure, Microsoft 365, and networking solutions.</li><li>Lead the design and delivery of infrastructure and cloud projects.</li><li>Act as the senior escalation point for complex support issues, including major incidents, problem, and change management.</li><li>Support and enhance Service Delivery processes, driving continuous improvement.</li><li>Collaborate with internal teams and clients to ensure successful project outcomes and high customer satisfaction.</li><li>Produce clear and comprehensive technical documentation.</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential:</strong></p><ul><li>Minimum 5+ years' experience in a similar role within a Managed Service Provider (MSP).</li><li>Proven experience delivering Azure and Microsoft 365 cloud migrations.</li><li>Strong background in systems and network design, including security best practices.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Technical Expertise:</strong></p><ul><li>Microsoft Azure (including IaaS)</li><li>Microsoft 365 and Intune</li><li>Windows Server, Active Directory, and Group Policy</li><li>Networking: switching, routing, firewalls, and VPNs</li><li>Backup solutions: Veeam and Azure Backup</li><li>Storage technologies: SAN, NAS, and DAS</li></ul><p><strong>What's on Offer</strong></p><ul><li>Opportunity to join a collaborative and values-driven organisation.</li><li>Exposure to diverse and technically challenging projects.</li><li>Strong emphasis on professional development and certifications.</li><li>Supportive team culture with opportunities for career progression.</li><li>Competitive salary package commensurate with experience.</li></ul><p><strong>How to Apply</strong></p><p>If you're a customer-focused Senior Systems Engineer looking to take the next step in your career, we'd love to hear from you. Click the 'Apply' button to submit your application today.</p><p><strong>This is a hybrid position.</strong></p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013393614 TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzM1NTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Company</strong></p><p>Our client is an impressively growing Managed Service Provider known for delivering high-quality IT solutions to a diverse client base. With a strong focus on collaboration, innovation, and professional development, they offer a supportive environment where engineers can thrive.</p><p><strong>About the Role</strong></p><p>An exciting opportunity exists for an experienced Senior Systems Engineer to join a high-performing team. This role involves designing and implementing infrastructure and cloud projects while acting as a senior escalation point for complex technical issues.</p><p>Working across Microsoft Azure, Microsoft 365, and networking technologies, you will combine deep technical expertise with strong customer engagement.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the final escalation point (L3) for complex infrastructure, cloud, and networking issues</li><li>Perform deep-dive troubleshooting and root cause analysis across multi-tenant environments</li><li>Own and optimise core platforms across Windows, Azure, M365, and virtualisation</li><li>Lead maintenance, upgrades, and lifecycle planning of systems</li><li>Work closely with vendors and third parties to resolve critical incidents</li><li>Deliver project engineering (design, implementation, migrations, upgrades)</li><li>Support service transition into BAU and ongoing operational governance</li><li>Engage with customers, contributing to service reviews and continuous improvement</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential:</strong></p><ul><li>Extensive experience delivering complex IT solutions</li><li>Proven experience delivering Azure and Microsoft 365 cloud migrations.</li><li>Strong background in systems and network design, including security best practices.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Technical Expertise:</strong></p><ul><li>Microsoft Azure (including IaaS)</li><li>Microsoft 365 and Intune</li><li>Windows Server, Active Directory, and Group Policy</li><li>Backup solutions: Veeam and Azure Backup</li><li>Storage technologies: SAN, NAS, and DAS</li></ul><p><strong>What's on Offer</strong></p><ul><li>Opportunity to join a collaborative and values-driven organisation.</li><li>Exposure to diverse and technically challenging projects.</li><li>Strong emphasis on professional development and certifications.</li><li>Supportive team culture with opportunities for career progression.</li><li>Competitive salary package commensurate with experience.</li></ul><p><strong>How to Apply</strong></p><p>If you're a customer-focused Senior Systems Engineer looking to take the next step in your career, we'd love to hear from you. Click the 'Apply' button to submit your application today.</p><p><strong><strong>This is a hybrid position.</strong></strong></p><p> </p><h2 class="pageDescription"><span style="font-size: 8pt;">06810-0013424746TW</span></h2><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMjQyODMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Overview</strong></p><p>Our IT services, specialising in MSP, MSSP, and project implementation, is expanding rapidly. We need a Business Systems & Automation Manager to oversee our operations. As an organisation with 50% internal growth over the last 12 months, we're looking to continue our growth trajectory and improve ongoing services and systems throughout. </p><p>This is a newly created role responsible for ensuring our platforms, workflows, and data are accurate, efficient, and scalable. The successful candidate will both design and implement system and process improvements, with a strong focus on operational efficiency, billing accuracy, and automation.</p><p>This is not a support, project, or people management role. It is a builder-owner position where you will be deeply involved in the configuration, clean-up, and hands-on optimisation, while being accountable for long-term outcomes. </p><p> </p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Own and optimise ConnectWise Manage workflows, SLAs, billing rules, and integrations</li><li>Build and deploy automations to reduce manual effort and boost technician productivity</li><li>Develop dashboards and reports translating SLA, utilisation, and profitability data into insights</li><li>Document and standardise processes, driving compliance and best practice adoption</li><li>Audit billing, minimise leakage, and identify revenue and efficiency opportunities</li><li>Lead ConnectWise stabilisation then transition to ongoing optimisation and governance</li><li>Collaborate across Service Delivery, Finance, and Technical teams</li><li>Deliver measurable ITSM improvements across Incident, Problem, and Change Management<br /> </li></ul><p><strong>Key Skills</strong></p><ul><li>5+ years MSP business systems or PSA/RMM administration</li><li>Advanced ConnectWise Manage workflows, billing, automation</li><li>Track record of system transformation with measurable outcomes</li><li>Reporting, integrations, and data-driven insights</li><li>Detail-oriented, self-directed, process-driven</li><li>Bridges technical and non-technical stakeholders</li></ul><p> </p><p><strong>What Success Looks Like</strong></p><ul><li>Months 1 - 6: Stabilised ConnectWise, clean data, improved billing accuracy</li><li>Ongoing: Measurable gains in efficiency, profitability, reporting adoption, and scalability</li><li>Role evolves from fixing deficiencies to continuously optimising how the business runs<br /> </li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary with performance incentives</li><li>High-impact role in a fast-growing specialist MSP</li><li>Flexible/hybrid/remote working arrangements</li><li>Professional development in PSA, automation, and process excellence</li></ul><p> </p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p>Reference Number: 06810-0013424165 - PJ</p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjk5MjQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
