<p><strong>The Company</strong></p><p>Our client is an established leader in their industry who are looking for someone to join their team initially on a two month contract. You will be providing first level support to end users.</p><p> </p><p><strong>The Role</strong></p><p>As a Helpdesk Support Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you provide a professional approach that customers will remember you for.</p><p> </p><p><strong>Your Skills & Experience</strong></p><ul><li>Experience with dealing with end users</li><li>Experience within a corporate environment</li><li>Ability to deal with high volume tickets</li><li>Ability to problem solve and learn on the job</li><li>Exceptional communication skills</li></ul><p> </p><p><strong>About you</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>What's on offer?</strong></p><p>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</p><p> </p><p><strong>Apply Now</strong></p><p>Please submit your resume to be considered for this role. </p><p> </p><p><strong>Job Ref: 06810-0013389891AS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTUxMzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic organisation who operate globally, but you will be supporting users based across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>In this role you will join a Service Desk team of 5 staff members, supporting approximately 1000 users and 1400 devices across Australia but predominantly in Melbourne, Victoria. </p><p>Due to increase project demands within the organisation, the existing Service Desk team are struggling to meet BAU Service Desk requirements and are therefore looking for an exceptional customer service focused, Service Desk support to join the team on a 6 week contract. </p><p>You will be required to be in office 3 days a week with your working from home days dependant on the rest of the teams availability. </p><p>You <span style="text-decoration: underline;">MUST</span> have a valid Australian driver's license and be able to occasionally travel to various sites and locations across Melbourne. A company car will be provided.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Proven experience and understanding of the Not-for-Profit sector are highly desirable.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Strong experience working with and administering Active Directory and Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013406431JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMjAxODIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Our client is a highly regarded IT managed service provider based in the Western suburbs of Melbourne whose focus is to deliver excellent service to their customer base with top level technical solutions.</p><p><strong>The Role</strong></p><p>You will primarily provide Level 1/2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support the M365 suite of products (AzureAD, Exchange Online, SharePoint Online, Teams)</li><li>Installation of networking devices on-site</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Project assistance</li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p>Due to the travel required as part of this role applicants will need their own vehicle and driver's licence. Mileage will be additionally compensated.</p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Servers</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong>Job Reference No: </strong>06810-0013382495TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMDg5NTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is a fantastic opportunity to join a national IT managed service provider with a strong focus on customer service, which has meant their client base remains loyal and returns to them time and time again.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>You will primarily provide L2 support and assist in the delivery of projects to a range of client's Microsoft environments.</p><p>More specific duties are highlighted below:</p><ul><li>Support and maintain the M365 suite of products (EntraID, Exchange Online, SharePoint Online, Teams)</li><li>Support and maintain cloud platforms, primarily MS Azure</li><li>Support on-prem infrastructure solutions across the compute, network and storage layers</li><li>Onsite client visits (car and drivers' licence are needed)</li><li>Assist with project tasks. </li></ul><p>On offer is the opportunity to work in supportive environment with an emphasis on personal and career development.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You will have excellent communication skills and be able to deliver first class customer service. In addition, you will have strong troubleshooting capabilities.</p><p>Experience in a similar role would be preferred, along with technical knowledge including most of the following: </p><ul><li>Microsoft 365 (Exchange Online, SharePoint Online, Teams, Intune)</li><li>MS Azure</li><li>Networking (VPN, firewalls, routing, switching)</li><li>Windows Server knowledge</li><li>DNS, DHCP, TCP/IP.</li></ul><p>Industry certifications would be advantageous.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the Apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p>Job Reference No: 06810-0013390530TW</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzk3MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong></p><p>Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong></p><p>As the <strong>Applications Solutions Specialist</strong>, you will design and deliver fit-for-purpose application solutions using enterprise and business systems, with a strong focus on the Microsoft stack and Dynamics 365. You will work across the full application lifecycle - onboarding, enhancement, optimisation and decommissioning - ensuring solutions are secure, governed and aligned to agreed support models.</p><p>You will act as a key liaison between business areas, technology teams and vendors, translating business needs into practical system solutions that improve services and user experience. You will also embed governance, risk and compliance considerations in every solution, including information security, privacy and accessibility requirements.</p><p> </p><p><strong>Your Profile</strong></p><p>You are an experienced applications specialist or business systems analyst with at least 5 years' experience working across enterprise applications in complex environments. You bring strong functional knowledge of Microsoft platforms (including Dynamics 365 and Microsoft 365), configuration options, workflows and user experience design.</p><p>You are comfortable working with stakeholders at all levels to capture requirements, challenge assumptions and recommend pragmatic solutions that balance usability, risk and technical constraints. Resilient, outcomes-focused and organised, you follow through on commitments and are committed to continuous improvement and modelling organisational values in your day-to-day work.</p><p> </p><p><strong>What is required from you</strong></p><ul><li>Work with business stakeholders to understand needs and translate them into effective, fit-for-purpose application solutions.</li><li>Provide functional expertise across enterprise and business applications, particularly Microsoft stack and Dynamics 365, including configuration, workflows and user experience.</li><li>Act as the liaison between business units, internal technology teams and vendors to design, deliver and support solutions that align with system capabilities.</li><li>Contribute across the application lifecycle, including onboarding, enhancements, optimisation and decommissioning, aligned to technology standards and support models.</li><li>Ensure solutions are supportable, with clear ownership, escalation paths and operational support requirements.</li><li>Embed governance, risk, security, privacy and compliance considerations into solution design in line with organisational policies and standards.</li><li>Identify and drive continuous improvement opportunities to enhance application usage, configuration, integration, efficiency and user experience.</li><li>Plan and support change, including training and communication activities, to drive adoption of new or improved solutions.</li><li>Work with your manager to set goals and objectives and maintain a safe work environment in line with organisational procedures.</li></ul><p> </p><p>Apply Today: Please send your resume by clicking on the apply button.</p><p> </p><p>Job Reference Number: 06810-0013403345 - PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjA0ODY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>The Company</strong><br /> <br /> Join a well-established, values-driven community-focused organisation with a strong mission to improve services and outcomes for the people it supports. Operating across multiple programs and service lines, the organisation is investing in modern enterprise applications to enhance efficiency, data quality and user experience.</p><p> </p><p><strong>The Role</strong><br /> <br /> Work with business stakeholders to understand needs and translate them into effective fit-for-purpose application solutions using ITT-owned and ITT-supported systems.</p><ul><li>Provide functional expertise on enterprise and business applications, especially Microsoft stack and D365, including configuration options, workflows, and user experience, to improve how systems support business processes.</li><li>Act as a key liaison between business areas, ITT teams, and vendors to design and enable solutions, translating between business requirements and system capability.</li><li>Contribute across the Application lifecycle supporting application onboarding, enhancement, optimisation and decommissioning, ensuring solutions align with ITT standards, governance and support models.</li><li>Ensure supportable and operationally aligned solutions are designed to align with ITT application support models, ensuring clarity of ownership, escalation paths, and ongoing support arrangements.</li><li>Demonstrate a commitment to BSL's quality framework and culture by</li><li>identifying and driving continuous improvement and optimisation opportunities to improve application use, configuration, or integration to enhance efficiency, user experience, and value for BSL.</li><li>Embed governance, risk and compliance in solutions by ensuring application solutions consider information security, privacy, accessibility and compliance requirements and align with BSL policies and standards.</li><li>In collaboration with manager, set goals and objectives to ensure outcomes are met.</li><li>Model BSL's values and adhere to the Code of Conduct in everyday work practices.</li><li>Maintain a safe work environment and ensure steps are taken to prevent unsafe work practices in accordance with BSL policies and procedures.</li></ul><p> </p><p><strong>Skills you will bring</strong></p><ul><li>Partner with stakeholders to capture requirements and translate them into application solutions that improve business outcomes.</li><li>Provide functional expertise across business applications (configuration, workflows, UX) and recommend enhancements.</li><li>Identify optimisation opportunities to improve application use, configuration, and integrations (efficiency, usability, data quality, value).</li><li>Support platforms such as Dynamics 365 and Microsoft 365, working with vendors and internal teams to resolve issues and maintain performance.</li><li>Contribute across the application lifecycle: onboarding, enhancements, optimisation, and decommissioning, aligned to governance.</li><li>Collaborate with business, ICT, and vendors to design, deliver, and support solutions-bridging business needs and system capability.</li><li>Design solutions that fit ICT support models, with clear ownership, escalation paths, and operational support needs.</li></ul><p> </p><p>Reference Number: 06810-0013403345 - PJ</p><p><strong><em> </em></strong></p><h4><strong>This is a hybrid</strong> <strong>position.</strong></h4><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjQ2NzEwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is an opportunity to step into a newly created position where you'll play a central role in consolidating and building the group finance function, improving how things operate, and setting the business up for growth.</p><p>This is not a steady-state role. It is a genuine transformation position with high visibility and impact.</p><ul><li><strong>Be at the centre of growth:</strong> You will play a key role in integrating newly acquired businesses and shaping the future operating model.</li><li><strong>Build and influence at group and operational level: </strong>In this role you will shape strategy with leadership at the group level whilst ensuring it comes to life on the ground.</li><li><strong>Broad scope:</strong> Covering FP&A, cash management, systems implementation, and Financial Control.</li><li><strong>Leadership exposure:</strong> Work closely with senior leadership, acting as a 2IC within the finance function.</li><li><strong>Make an Impact:</strong> The first 12 months will involve significant change, decision-making, and implementation.</li><li><strong>Ongoing upside:</strong> Beyond integration, there is no shortage of opportunities to drive continuous improvement and support further acquisitions.</li><li><strong>Team leadership:</strong> Lead, inspire, and develop a high‑performing, multi‑location finance team, overseeing core functions including billings, accounts receivable, accounts payable, bookkeeping, payroll, and financial analysis to drive operational excellence and strategic impact.</li></ul><p><strong>Group reporting & financial control</strong></p><ul><li>Manage the preparation of timely and accurate monthly, quarterly and year-end close across multiple entities</li><li>Consolidate group results, ensuring accuracy, consistency and timeliness</li><li>Review entity-level outputs and uplift quality of balance sheet and P&L reporting</li><li>Establish and enforce group-wide accounting policies and controls</li></ul><p><strong>Integration & transformation</strong></p><ul><li>Play a key role in integrating newly acquired businesses into the group structure</li><li>Identify gaps, inconsistencies and risks across existing finance processes</li><li>Standardise financial processes, reporting, systems and workflows across entities</li><li>Drive continuous improvement initiatives to increase efficiency and scalability</li></ul><p><strong>Systems & process improvement</strong></p><ul><li>Support implementation of new systems (including payroll and finance platforms)</li><li>Improve data integrity and reporting capability across multiple source systems</li><li>Build scalable processes that can support acquisition activity and business growth</li><li>Reduce manual work and introduce better use of automation and tools</li></ul><p><strong>Commercial support & business partnering</strong></p><ul><li>Partner with senior leadership to provide clear, actionable financial insights</li><li>Support budgeting, forecasting and group planning processes</li><li>Analyse performance and identify risks and opportunities</li><li>Translate complex financial data into practical recommendations</li><li>Drive visibility across multiple business units and locations, ensuring alignment and consistency</li></ul><p><strong>Team leadership & capability building</strong></p><ul><li>Bring fresh perspectives and expertise to elevate the finance team's skills and performance and foster a culture of accountability, continuous improvement and professional development.</li><li>Provide structure, guidance, and support to a developing multi-location finance team during periods of significant change</li><li>Act as a key escalation point for technical and operational finance matters</li></ul><p><strong>Governance & compliance</strong></p><ul><li>Ensure strong financial controls and compliance across a multi-entity structure and implement policies to strengthen risk management</li><li>Ensure adherence to accounting standards, tax regulations and industry requirements as well as lead external audit processes</li></ul><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Experienced finance professional with CA/CPA qualification or equivalent</li><li>Demonstrated experience in a finance leadership position including experience operating at the group level or across multiple entities</li><li>Exposure to integration, transformation, or acquisition environments</li><li>Ability to operate across both strategic and hands-on responsibilities</li><li>Experience in helping to bring order and structure to complex environments</li><li>Commercially minded, with the confidence to engage senior stakeholders</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">What's on offer </span></strong></p><ul><li>Competitive salary package in line with experience</li><li>Opportunity to have an impact and help shape company culture and finance function</li><li>Accelerate your career growth in a role that engages with senior leadership from day one</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button, or call Hannah O'Doherty on 03 9691 3614</p><p><strong>This is a </strong><strong>on-site</strong> <strong>position</strong></p><p> </p><p><strong><em>Reference Number: </em><em>06810-0013404119 - HOD</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aGFubmFoLm9kb2hlcnR5LjY5OTgzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is an international business within the hotel industry.<br /> <br /> <br /><strong><span style="text-decoration: underline;">The Role</span></strong></p><ul><li>Provide support to B2B customers via phone and email</li><li>Assist with general enquiries, website issues, billing questions, procurement requests, and basic system troubleshooting</li><li>Troubleshoot and lodge support tickets through internal CRM and helpdesk systems</li><li>Support new customers during onboarding and help them understand processes and requirements</li><li>Review customer feedback and assist with follow-up actions</li><li>Maintain accurate customer records, reporting data, and documentation</li><li>Support the wider team with general administration, coordination tasks, and updates to customer-facing content</li><li>Assist with product updates, brand materials, signage requests, and reputation or customer experience activities</li><li>Contribute to delivering a positive customer experience across the network</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>2+ years' experience in customer service or call centre roles</li><li>Must have experience in hotel, accommodation, or hospitality settings</li><li>Strong verbal and written communication skills</li><li>Confident handling complaints and resolving issues professionally</li><li>Tech-savvy and quick to learn new systems and processes</li><li>Positive, friendly, and customer-focused attitude</li><li>Empathetic and able to build rapport quickly</li><li>Proactive problem-solver with a willingness to assist</li><li>Patient, calm under pressure, and able to manage repetitive tasks</li><li>Comfortable working with KPIs and performance targets</li><li>Available to work on a rotating roster between 7am and 7pm</li><li>This is a permanent role due to start ASAP, successful candidates must hold PR or Australian citizenship<br /> </li></ul><p><strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><ul><li>Growing company with strong long-term opportunities</li><li>Hybrid working environment (mix of office and home)</li><li>Fringe-of-CBD location with easy access to public transport</li><li>Supportive, collaborative team culture</li><li>Modern office space and welcoming work environment</li><li>Inclusive company values with opportunities for learning & development</li><li>Rotating roster between 7am and 7pm</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><strong><em>Reference Number: </em>06810-0013322088BS</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjY4NzMzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong>Automation Test Analyst</strong></p><p><br /><strong>Location: Melbourne</strong></p><p>A well-established organisation is seeking a Automation Test Analyst with a strong background in test automation, particularly Cypress and Selenium, to join their technology team.<br />This role is ideal for an experienced automation tester who enjoys building frameworks, driving automation strategy, and working closely with developers, architects, and project teams across the full delivery lifecycle.<br /><br /><strong>The Role<br /></strong><br />Reporting to the Test Manager, you will play a key role in designing, building, and maintaining automated testing solutions across UI, API, and database layers. You will contribute to technical testing strategies, integrate automation into CI/CD pipelines, and help continuously improve testing practices across multiple projects.<br /><br /><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain automated test frameworks and scripts in line with automation standards</li><li>Build and execute automated end-to-end test suites using Cypress, Selenium and other tools</li><li>Develop technical testing strategies at a project level</li><li>Automate UI, API, and database-level verification tests</li><li>Integrate automation suites into CI/CD pipelines</li><li>Execute automated regression suites and analyse results</li><li>Identify, log, track, and manage defects using Jira</li><li>Perform root cause analysis of test failures and flaky tests</li><li>Support test data management and environment configuration</li><li>Collaborate closely with Test Managers, Architects, Developers, and Project Managers</li><li>Produce test documentation and provide regular status updates</li><li>Support User Acceptance Testing (UAT) where required</li><li>Contribute to continuous improvement of automation processes and methodologies</li></ul><p><br /><strong>Skills & Experience Required</strong></p><ul><li>4-5+ years' experience as an Automation Test Analyst</li><li>Strong hands-on experience with Cypress (essential)</li><li>Experience building and maintaining automation frameworks</li><li>Experience with Selenium, TestNG, or similar automation tools</li><li>Strong understanding of automated end-to-end testing</li><li>Experience automating API tests using tools such as Postman, SoapUI, or JMeter</li><li>Experience integrating automation into CI/CD pipelines</li><li>Strong defect management and root cause analysis skills</li><li>Experience using test management tools such as TestRail</li><li>Strong understanding of Agile testing principles and Agile/Scrum delivery</li><li>Ability to work independently and collaboratively across multiple projects</li><li>Strong communication and stakeholder engagement skills</li></ul><p><br /><strong>Desirable Experience</strong></p><ul><li>Mobile application testing</li><li>Performance, load, or penetration testing exposure</li><li>Accessibility or usability testing experience</li><li>Experience mentoring or providing technical guidance to junior testers</li></ul><p><br /><strong>Why Apply?</strong></p><ul><li>Work on large-scale, business-critical platforms</li><li>Strong focus on quality, accessibility, and best practice testing</li><li>Melbourne-based role with clear ownership and impact</li></ul><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/SHV6ZWZhLlNvbmkuMjQzOTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">About the Role</span></strong></p><p>You will operate within complex enterprise IT environments, supporting critical healthcare systems where reliability matters.</p><p>You'll work at the intersection of software and imaging technology, supporting installations, upgrades, and integration's across a diverse customer base-from private clinics to large hospital networks.</p><p>You'll also collaborate closely with global teams, ensuring issues are resolved and insights from the field inform ongoing product improvements.</p><p><strong><span style="text-decoration: underline;">Key Responsibilities</span></strong></p><ul><li>Act as the primary contact for remote support across Australia</li><li>Troubleshoot installations, upgrades, connectivity issues, and system integration's</li><li>Manage remote configuration and deployment of client-server software, including new site setups and upgrades</li><li>Work across hardware-software boundaries, particularly between imaging devices and application layers</li><li>Log, prioritise, and track support requests, maintaining accurate documentation and knowledge base updates</li><li>Escalate complex issues to international support teams and provide clear, structured context</li><li>Engage with a wide range of stakeholders-from clinicians to enterprise IT teams</li><li>Provide feedback from the field to support product and process improvement</li></ul><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>You're adaptable, technically capable, and comfortable working across different environments and stakeholders. You enjoy solving complex problems and don't rely on a single playbook.</p><ul><li>Experience in Windows server, networking, and virtualised environments</li><li>Proven background supporting complex or enterprise IT environments</li><li>Strong troubleshooting and problem-solving skills</li><li>Ability to communicate effectively with both technical and non-technical stakeholders</li><li>Comfortable working with ambiguity and shifting priorities</li><li>Relevant IT qualification (TAFE, degree, or equivalent experience)</li></ul><p><strong><span style="text-decoration: underline;">Nice to Have</span></strong></p><ul><li>Exposure to healthcare IT standards</li><li>Experience working in healthcare or other regulated environments</li></ul><p><strong><span style="text-decoration: underline;">Why Join</span></strong></p><ul><li>Work on meaningful systems that directly impact patient care</li><li>Exposure to complex, enterprise-scale environments</li><li>Collaborate with international teams and cutting-edge technology</li><li>Broad, hands-on role with strong learning opportunities</li><li>Opportunity to work with a local tight-knit team in hybrid environment</li></ul><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p><strong><em> </em></strong></p><p><strong>This is a hybrid position.</strong></p><p> </p><p><strong>06810-0013405569TW</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMjE2ODcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a large ASX-listed organisation based in the South-Eastern Suburbs. You will be working within a friendly and collaborative Credit team responsible for assisting your own portfolio of Customers. 6 month contract role, starting ASAP.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>6-month contract opportunity!</p><p>Working in a large team environment, you will work closely with the wider AR team, responsible for building strong relationships with customers and resolving queries.</p><p>Key responsibilities include:</p><ul><li>Collections calls and dealing with queries</li><li>Responsibility for building strong relationships with your Customer portfolio</li><li>Troubleshoot, action and resolve queries and any required reconciliations</li><li>Support compliance administration in line with company policies</li><li>Reduce and minimise aged debt</li><li>Assisting with reporting, reconciliations, and process improvements</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><br /> You will be a driven and upbeat person with strong business to business collections/credit experience. You will enjoy interacting with Customers, building relationships and solving problems! You will be a team player with a positive - can-do attitude and be comfortable working across a range of ERPs.</p><p> </p><p><strong><span style="text-decoration: underline;">What's on Offer</span></strong></p><ul><li>Work in a supportive and collaborative environment with amazing Leaders</li><li>Convenient South-East location with onsite parking</li><li>Competitive base salary with opportunity to go permanent in the future</li></ul><p> </p><p><em>Reference Number: (</em><a href="https://rh--c.vf.force.com/a1GVT000006KePF">06830-0013395172</a><em>.)</em><em>CG</em></p><p><strong><em> </em></strong></p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4xNTEzMy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a fast-growing organisation based in the South-Eastern Suburbs.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>Temporary Opportunity - 3 months initially. Starting ASAP, week commencing 16<sup>th</sup> March.</p><p> Working in a large team environment, you will work closely with the wider AR and Billings team, responsible for end to end Credit Control.</p><p><strong>Key responsibilities include:</strong></p><ul><li>High volume reconciliations</li><li>Responsibility for building strong relationships with the Customer portfolio</li><li>Troubleshoot, action and resolve queries</li><li>Support compliance administration in line with company policies</li><li>Reduce and minimise aged debt</li><li>Assisting with weekly and monthly reporting, cash flow and process improvements</li></ul><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><p><br /> You will be a driven and upbeat person with strong business to business collections/credit experience. You will enjoy interacting with Customers, building relationships both internally and externally. You will thrive in solving problems and have solid experience within a high-volume environment. You will be a team player with a positive - can-do attitude and be comfortable</p><p><span style="text-decoration: underline;"><br /><strong>What's on Offer</strong></span></p><ul><li>Work in a supportive and collaborative, dynamic environment</li><li>Convenient South-East location with onsite parking</li><li>$42-$45/hour plus super.</li></ul><p> </p><p><strong><em>Reference Number: </em>06830-0013400687CG</strong></p><p><strong>This is a hybrid</strong> <br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS40NjA4OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<table width="680"><tbody><tr><td width="552"><p><strong>The Company</strong> </p><p>Work for one of Victoria's most respected co-educational schools, supporting the Finance Team as they drive operational change and efficiency.</p><p> </p><p><strong>The Role</strong> </p><p>The purpose of the contract role is to support the wider Finance Team while they undertake an operational change. It is responsible for managing and overseeing financial and accounting operations, ensuring accurate reporting, compliance, and effective financial control. The role works closely with the Finance Team and other departments, reporting to the Finance Manager and being accountable to senior leadership. </p><p>Key responsibilities include:</p><ul><li>Maintain general ledger, chart of accounts, fixed assets, and capital expenditure; ensure accurate allocation of income and expenditure within budget.</li><li>Prepare monthly and annual financial statements, reports, reconciliations, and journals in line with accounting standards and compliance requirements.</li><li>Coordinate audits, statutory reporting (BAS, FBT, funding acquittals, surveys), and ensure timely submission of all compliance obligations.</li><li>Analyse cost centres and financial data to identify variances, support decision-making, and improve financial controls.</li><li>Support and back up the Finance Team and Finance Manager, including accounts receivable, payments, reporting, and committee deliverables.</li><li>Contribute to system improvements, staff training, and digital transformation initiatives to enhance efficiency and accuracy.</li></ul><p> </p><p><strong>Your Skills & Experience</strong> </p><ul><li>CA/CPA qualified is a must</li><li>5 + years experience</li><li>High level of accuracy and attention to detail</li><li>Advanced computer literacy, ERP experience (Synergetic desirable)</li><li>Exceptional ability to communicate verbally and in writing effectively across all levels both internally and externally.</li><li>WWCC - can be obtained during process </li></ul><p> </p><p><strong>Apply Today</strong></p><p> If you are interested in this role, please click the Apply Now button and upload your CV.</p><p> </p><p> </p><p> </p><p> </p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/aXNvYmVsLnR1cm5lci41NTkxNy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Recruitment Consultant - Mulgrave </strong></p><p><strong>Accounting & Finance | Business Support</strong></p><p><strong>The opportunity</strong></p><p>Robert Half has 77-years of global expertise, but we operate with a challenger mindset. In Mulgrave, our practice groups are growing, and we're looking for experienced, high-performing recruiters to help us strengthen our high performing teams.</p><p>If you're a proven 360° recruiter (or a consultative B2B sales professional) who wants to elevate your desk, your earnings and your long-term career trajectory - this is your platform.</p><p><strong>What you'll do</strong></p><p>As a Consultant at Robert Half, you will operate as a true market specialist and trusted advisor. You will own and grow your portfolio with autonomy, commercial discipline and strategic intent.</p><p>You will:</p><ul><li>Build and deepen C-suite and senior stakeholder relationships</li><li>Develop and execute a clear market strategy for your vertical</li><li>Drive new business through intelligent, insight-led conversations</li><li>Manage end-to-end recruitment processes with pace and precision</li><li>Build high-quality active and passive talent pipelines</li><li>Provide clients with market intelligence and salary insights</li><li>Collaborate with high-performing colleagues to win and deliver major accounts</li></ul><p>This is a role for someone who sees recruitment as a professional services career - not a transactional job.</p><p><strong>Who you are</strong></p><p>You're an experienced recruiter or B2B sales professional. </p><p>You understand margin, pipeline, conversion and long-term account growth. You take pride in running a high-performing desk and building repeat business. You're competitive, but you value collaboration over ego.</p><p>You likely bring:</p><ul><li>A strong 360° agency recruitment track record <strong>or</strong></li><li>Proven success in consultative B2B sales</li><li>Confidence engaging senior decision-makers</li><li>Commercial acumen and strong negotiation capability</li><li>Resilience, pace and accountability</li><li>A growth mindset and comfort leveraging AI and modern recruitment technology</li></ul><p>Most importantly - you want to be in an environment where performance is recognised and rewarded properly.</p><p><strong>Why top performers choose Robert Half</strong></p><p>We combine global scale with local expertise, giving you brand credibility, established frameworks and real career mobility.</p><p>You'll receive:</p><ul><li>Competitive base + super + uncapped commission (genuinely uncapped)</li><li>Hybrid working model</li><li>Industry-leading training and structured career pathways</li><li>Investment in AI and recruitment technology to increase your productivity</li><li>Clear promotion criteria and transparent progression</li><li>National recognition programs and divisional incentives</li><li>Global awards, including our "Reach for the Stars" program in Las Vegas</li><li>Career mobility across ANZ, North America, EMEA and APAC</li><li>Wellbeing initiatives, volunteer leave and inclusive employee network groups</li></ul><p>We reward performance. We invest in careers.</p><p><strong>The bottom line</strong></p><p>If you're ambitious, commercially sharp and ready to build something meaningful in the Melbourne South-East market, let's talk. This is a career move, not a job change.</p><p>Applicants must have full working rights in Australia. Shortlisted candidates will be contacted within 1-2 business days.</p><p>Robert Half is committed to fostering an inclusive, equitable and diverse workplace. We value diversity of thought and perspective and believe high-performing teams are built on different experiences and ideas.</p><img src="https://counter.adcourier.com/YS5taW50ZXIuNTU4NDYuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This organisation is a home to some of the best know retail brands in Australia! </p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>This role will assist the Group WHS Manager with day-to-day administration activities, to ensure team members WHS concerns are managed in line with internal process and procedures.</p><p><strong><span style="text-decoration: underline;"><br />Your Profile</span></strong></p><ul><li>Conduct daily Safety inbox reviews, escalating urgent WHS matters and ensuring legislative compliance.</li><li>Manage claims and Return-to-Work processes, supporting injured team members and coordinating suitable duties to minimise Lost Time Injuries (LTI).</li><li>Review and monitor incident reports, identifying hazards, risks and improvement opportunities with the WHS Manager and stakeholders.</li><li>Support implementation and continuous improvement of the Work Health and Safety Management System and WHS strategies.</li><li>Assist with WHS reporting, audits, HR Hub content maintenance, and coordination of health, safety and wellbeing initiatives.</li></ul><p><strong><em>This role is part-time (3days a week) based on site.</em></strong></p><p><strong><em>Please note this is a permanent opportunity and only candidates with full work rights in Australia will be contacted. </em></strong></p><p><br /> <strong><span style="text-decoration: underline;">Culture & Benefits</span></strong></p><p>The office has a great culture with supportive and inclusive team environment. They also offer generous staff discounts across all their brands.</p><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><strong><em>Reference Number: 06810-0013396273CS</em></strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS44MTYxMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong>Opportunity, Roadmap & Value</strong></p><ul><li>Establish and run an always‑on pipeline to <strong>identify, size and prioritise</strong> opportunities (process improvements, digital products, automation, data/AI use cases) against divisional outcomes.</li><li>Build and maintain a <strong>12-18 month divisional technology roadmap</strong>, with clear problem statements, benefits hypotheses, delivery T‑shirt sizes, dependencies and costs.</li><li>Define business cases and <strong>benefits realisation plans</strong>; track outcomes post‑go‑live and course‑correct where needed.</li></ul><p> </p><p><strong>Divisional Point of Contact & Escalation</strong></p><ul><li>Act as the <strong>single front door</strong> for the NDIS Division for technology requests, escalations and incident/major incident updates; ensure timely communications to operations and executives.</li><li>Triage and route work across engineering, data, IT operations, security and vendors; <strong>unblock delivery</strong> by resolving cross‑team dependencies.</li></ul><p> </p><p><strong>Delivery Leadership</strong></p><ul><li>Convert prioritised initiatives into <strong>clear epics/stories and releases</strong>; agree acceptance criteria and success measures with business owners.</li><li>Lead <strong>delivery cadences</strong> (stand‑ups, showcases, release planning) and maintain transparency through dashboards on scope, risk, budget and value.</li><li>Champion <strong>fit‑for‑purpose change management</strong> (training, comms, SOP updates) to drive adoption at the frontline.</li></ul><p> </p><p><strong>Platform & Application Ownership (Divisional)</strong></p><ul><li>Own the <strong>health, lifecycle and service levels</strong> of divisional applications and integrations in partnership with central technology teams.</li><li>Maintain an inventory of systems, interfaces, data flows and <strong>critical </strong><strong>controls</strong>; plan upgrades, refactors and retirements.</li></ul><p> </p><p><strong>Stakeholder Engagement & Vendor Management</strong></p><ul><li>Build trusted relationships with clinical leaders, service delivery managers, finance, quality & safeguarding, and external partners.</li><li>Shape statements of work, manage vendor performance, and ensure <strong>contractual SLAs</strong> and <strong>security obligations</strong> are met.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Tertiary qualification in Business, Health, Technology or related discipline (or equivalent experience).</li><li>Desirable: Certifications in <strong>Agile/SAFe</strong>, <strong>ITIL</strong>, <strong>Business Analysis (CBAP/PMI‑PBA)</strong>, <strong>Change (Prosci)</strong>, and/or <strong>Data/AI governance</strong>.</li></ul><p> </p><p><strong>Experience</strong></p><ul><li>7-10+ years in business technology leadership (e.g., product, solutions, transformation) in <strong>health, disability, or other regulated services</strong>.</li><li>Proven record standing up and running an <strong>opportunity pipeline and roadmap</strong>, with quantifiable benefits delivered.</li><li>Experience as the <strong>primary business technology escalation point</strong> for a large operational division.</li><li>Working with <strong>cross‑functional delivery</strong> (engineering, data, cyber, infrastructure) and external vendors.</li><li>Exposure to <strong>NDIS context</strong> (practice standards, safeguarding, audits) strongly preferred.</li></ul><p> </p><p><strong>Skills & Competencies</strong></p><ul><li>Opportunity assessment, <strong>prioritisation frameworks</strong> (e.g., WSJF/ICE), and benefits modelling.</li><li>Requirements discovery, journey/process mapping, service design, UAT coordination.</li><li>Strong financial fluency: cost/benefit, business casing, and portfolio trade‑offs.</li><li>Excellent stakeholder, vendor and <strong>governance</strong> management; concise executive reporting.</li><li>Pragmatic change/adoption planning; training and comms design.</li><li>High degree of <strong>resilience</strong>, urgency and follow‑through.</li></ul><p> </p><p>Reference Number: 06810-0013399808 - PJ</p><p><strong><em> </em></strong></p><p><strong>This is a hybrid</strong> <strong>position.</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjM5NjQwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a well-established and values-driven organisation operating within the Not-for-Profit (NFP) sector. With a strong focus on community impact and service excellence, they play a vital role in supporting individuals and families across Australia.</p><p>Due to increased workload, they are seeking an experienced Accounts Officer to join their collaborative finance team on an immediate basis. This is an excellent opportunity to contribute to a purpose-led organisation while utilising your strong transactional accounting skills.</p><p> </p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>An exciting opportunity has become available for a detail-oriented Claiming Officer to join a growing organisation within the NDIS industry. This role plays a key part in ensuring the accurate claiming, reconciliation, and recovery of SDA revenue in line with NDIA requirements.</p><p>Reporting into the operations function, you will be responsible for preparing and submitting SDA claims, reconciling payments, and investigating any discrepancies to ensure revenue is accurately captured and recovered. You will also maintain robust records to support compliance and audit readiness while working closely with both internal teams and external stakeholders.</p><ul><li>Preparing, submitting, and managing SDA claims in accordance with current SDA pricing arrangements and NDIA operational guidance</li><li>Ensuring claims accurately reflect participant eligibility, funding approvals, dwelling enrolment, design category, and building details</li><li>Reconciling SDA invoices against NDIA remittance advice and payment reports</li><li>Investigating rejected, reduced, or delayed claims and actively following up outstanding payments</li></ul><ul><li>Maintaining accurate and auditable records to support compliance and audit requirements</li><li>Liaising with SIL providers, support coordinators, participants, and NDIA representatives regarding SDA claims</li><li>Collaborating with internal finance, development, and asset management teams</li><li>Producing regular reports on SDA revenue performance, claim status, and recovery outcomes</li><li>Identifying trends and opportunities to improve claiming processes and outcomes</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a highly organised and detail-driven professional with strong reconciliation and problem-solving skills. You enjoy working with data, ensuring accuracy, and collaborating with stakeholders to resolve issues and improve processes.</p><p>You will bring:</p><ul><li>Experience reconciling invoices and payments, ideally within a regulated or compliance-driven environment</li></ul><ul><li>Strong attention to detail and the ability to maintain accurate financial records</li><li>Excellent written and verbal communication skills with the ability to liaise with a range of stakeholders</li><li>Strong organisational skills and the ability to manage multiple claims and follow-ups simultaneously</li></ul><p>Highly regarded but not essential:</p><ul><li>Understanding of SDA Rules, SDA Pricing Arrangements, and NDIA claiming processes</li><li>Experience using NDIA portals, payment reports, or remittance advice</li><li>Previous experience supporting audits or compliance reviews</li></ul><p> </p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p> </p><p><em>Reference Number: </em><em>06810-0013401504 - ST</em></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/c3RlcGhhbmllLnRob21wc29uLjc1MzU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
