It Help Desk Support jobs in Melbourne, Victoria

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Service Desk Analyst | Managed Services

Malvern, Victoria
remote
Permanent placement
75000 - 85000 AUD / Yearly
The CompanyWe're partnering with a well-established Managed Service Provider that has been delivering exceptional IT solutions to Australian businesses for more than 30 years. Due to continued growth, they're looking to add a customer-focused Service Desk Analyst who has MSP experience to their collaborative Melbourne team.This is an excellent opportunity to join a business with an outstanding culture, work with a diverse client base, and develop your technical skills across a broad range of technologies. The RoleYou will primarily provide support to a range of client's Microsoft environments.More specific duties are highlighted below:<ul><li>Provide support remotely for managed service clients.</li><li>Troubleshoot hardware, software, Microsoft Windows and Microsoft 365 issues.</li><li>Administer Microsoft 365 and hybrid cloud environments.</li><li>Create and maintain accurate documentation</li><li>Provide excellent customer service at all times.</li></ul> Your ProfileYou'll enjoy working directly with customers and thrive in an environment where your troubleshooting skills are put to the test.You will bring:<ul><li>Previous experience working within an IT Managed Services Provider (MSP) - mandatory.</li><li>Experience supporting Microsoft 365, Windows and hybrid environments.</li><li>Exposure to networking and endpoint support.</li><li>Knowledge of IT security solutions and best practices.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>A professional, customer-first approach.</li><li>The ability to work independently while contributing to a collaborative team.</li></ul> What's on Offer<ul><li>Hybrid working environment.</li><li>Friendly and supportive team culture.</li><li>Exposure to a wide range of technologies and projects.</li><li>Opportunity to build long-term relationships with clients.</li><li>Ongoing learning and career development.</li><li>Competitive salary package.</li><li>Regular team social events.</li></ul> If you're looking to join a growing MSP where you'll have genuine variety, autonomy and the opportunity to make an impact, we'd love to hear from you. Apply TodayPlease send your resume by clicking on the Apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013476552By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuOTI1NTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-24T05:25:10Z

Desktop Support

Melbourne, Victoria
remote
Contract/Temporary
41 - 42.5 AUD / Hourly
The CompanyOur client is an established healthcare organisation seeking a hands-on Desktop Support professional to support users across multiple sites. The RoleProvide Level 1 & 2 onsite and remote desktop support, resolving technical issues and maintaining IT systems. Key responsibilities include:<ul><li>Troubleshoot hardware, software and connectivity issues</li><li>Manage incidents and tickets via ServiceNow</li><li>Deploy and configure devices and applications</li><li>Support Microsoft 365 and user accounts</li><li>Assist with upgrades and system rollouts</li></ul> Your Skills & Experience<ul><li>Level 1 & 2 desktop support experience</li><li>Windows 10/11 and Microsoft 365</li><li>Active Directory / Entra ID</li><li>ServiceNow or similar ITSM tools</li><li>Hardware and network troubleshooting</li><li>Intune / SCCM highly regarded</li><li>Strong communication and customer service</li><li>Valid driver's licence and unrestricted Australian working rights</li></ul> About YouYou're a proactive Desktop Support professional who enjoys solving problems and delivering great customer service. You're confident troubleshooting technical issues, managing competing priorities and working independently or within a team. What's on Offer?<ul><li>Supportive and collaborative IT team</li><li>Hands-on exposure to diverse technologies</li><li>Multi-site healthcare environment</li><li>Opportunity to build your technical expertise</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Ref N: 06810-0013522016-LRBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmEucm9iaW5zb24uMzU0MzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T05:27:04Z

Receptionist | TEMP | PART TIME

Melbourne CBD, Victoria
remote
Contract/Temporary
36 - 37 AUD / Hourly
The CompanyOur client is a well-established school known for its inclusive and supportive community. They offer a collaborative working environment and a fantastic opportunity to contribute to the success of students, staff and families. The RoleSupporting the smooth operation of the school through reception duties, student and parent liaison, visitor management, administrative support, and office coordination.This role is Monday-Friday, part time on site from 10am-2pm. Duties:<ul><li>Welcoming students, parents, staff and visitors while providing professional front-of-house support and managing reception enquiries</li><li>Answering and directing phone calls, responding to email enquiries, and facilitating effective communication across the school community</li><li>Maintaining accurate student records, attendance data, and administrative documentation in line with school policies and procedures</li><li>Supporting the day-to-day operations of the school office through administrative assistance, calendar coordination, event support, and general office management</li><li>Preparing correspondence, newsletters, forms, and other school communications while ensuring information is accurate and up to date</li><li>Assisting with enrolment administration, visitor sign-in processes, meeting coordination, and the management of confidential records and documentation</li></ul> Skills & Experience To be a successful candidate you must have:<ul><li>Previous reception or administration experience within a school, education or customer-facing environment</li><li>Strong communication skills with the ability to build positive relationships with students, parents, staff and visitors</li><li>Experience managing a busy front desk, handling enquiries, phone calls and general administrative tasks</li><li>High attention to detail with the ability to maintain accurate student records, correspondence and documentation</li><li>Strong organisational skills with the ability to manage competing priorities in a fast-paced environment</li><li>Immediately available to commence employment</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number:06810-0013505405CSThis is a fully on site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS4wMzM3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-14T04:41:45Z

Senior Systems Accountant - 12-month FTC

Collingwood, Victoria
remote
Permanent placement
140000 - 150000 AUD / Yearly
The CompanyOur client is a well-established organisation in Melbourne's inner suburbs, recognised for its commitment to operational excellence, innovation and continuous improvement.With a collaborative, values-driven culture and flexible hybrid working, the organisation is investing in its systems, processes and technology to support future growth and deliver better outcomes across the business. The RoleYou will support and enhance the organisation's TechnologyOne environment. Working with Finance, IT and operational teams, you will drive system improvements, support upgrades and develop reporting. It's a chance to contribute to key transformation projects and improve processes across the business. Key responsibilities<ul><li>Maintain and enhance the finance system and its integration with other corporate systems, including system documentation</li><li>Support system upgrades through configuration, user acceptance testing and training</li><li>Identify opportunities to make better use of the system to improve processes and reporting</li><li>Review and strengthen internal controls and procedures</li><li>Act as the go-to contact for technical and system queries from internal and external stakeholders</li><li>Lead project and change management on system enhancements and implementations</li><li>Develop and deliver training, workshops and user guides</li><li>Build and maintain reports to meet business needs</li><li>Manage system security, access and user permissions</li><li>Partner with the business and provide broader accounting support, including journals, reconciliations, budgeting, reporting and year end</li></ul> Your Profile<ul><li>Demonstrated experience supporting and optimising TechnologyOne Financials within a Systems Accountant, Finance Systems, or ERP-focused role.</li><li>Strong understanding of core TechnologyOne modules including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Budgeting.</li><li>Experience with TechnologyOne upgrades, configurations, testing, implementations, and continuous improvement initiatives.</li><li>Proven ability to develop reporting solutions, streamline finance processes, and improve system utilisation.</li><li>Strong stakeholder engagement skills, with experience partnering across Finance, IT, and operational teams.</li><li>CA/CPA qualified (or equivalent experience) with strong analytical and problem-solving capabilities.</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013507296NB This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bm9haC5idXRsZXIuNTQ5NjcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-01T07:40:18Z

Senior Manager - Investor Relations & Growth

Melbourne, Victoria
remote
Permanent placement
160000 - 180000 AUD / Yearly
The CompanyOur client is a long-established and highly regarded investment firm and one which has built a peerless reputation within the Australian market over generations. Known for its integrity, ethically driven and client-first approach, the business has developed deep, enduring relationships across an established investor base.The firm is also one with a strong track record in, and reputation for, doing things the right way. In addition, it is recognised for an outstanding culture which is collaborative, supportive and professional and where individuals are trusted, developed and encouraged to build long-term careers. Consequently, they are a truly exceptional organisation and a great place to work. The RoleAs the business continues to bolster its reputation for excellence and with future growth opportunities emerging, a fantastic opportunity has now arisen for a Senior Manager to take responsibility for the business's Investor Relations & Growth mandate. In this multi-faceted and highly rewarding role, the successful candidate will focus on managing relationships with Investors as well as SMSFs, Financial Planners and accounting partner firms and will also work with partner organisations in the for-purpose and not-for-profit sector, amongst others. This pivotal role will offer the right person a balance of relationship management, commercial focus and leadership. The successful candidate will also take responsibility for managing and mentoring a lean and high-performing team, whilst fostering growth, career development and cohesive team building.Key responsibilities will include:<ul><li>Developing and maintaining strong, long-term relationships with Financial Planners and a range of sophisticated investors.</li><li>Acting as a trusted advisor, delivering insights and tailored solutions aligned to client needs.</li><li>Driving engagement, retention and growth across your portfolio.</li><li>Ensuring all activities are conducted in line with AFSL compliance. requirements and internal governance standards.</li><li>Leading, coaching and supporting a small, but experienced team.</li></ul>Collaborating with internal teams across investments, compliance and operations.Your ProfileThe successful candidate will be an experienced relationship manager with a background in financial services, ideally within investments or wealth management. With a strong understanding of regulatory frameworks, coupled with a genuine passion for building trusted, long-term client relationships, you will be motivated by a rare opportunity for a rewarding and long-term career within a great business.Ideally, you will also bring:<ul><li>Strong interpersonal and communication skills, with the ability to influence and build credibility.</li><li>Proven experience managing relationships with Financial Planners and/or HNW, SMSF or institutional-style clients.</li><li>A solid understanding of AFSL obligations and compliance requirements.</li><li>A proactive, commercially minded approach with a focus on outcomes</li><li>Experience mentoring or managing others (or readiness to step into this responsibility).</li></ul>The role will particularly suit someone with a dedication to quality as well as a high-energy, outcome driven focus. An empathetic, genuine relationship builder who can build trust across a diverse and broad stakeholder mix, you will be an ethics-first advocate who acts in clients' best interest by operating with integrity, principled decision making and doing the right thing. A natural relationship builder, you will also foster relationships internally by your focus on collaboration, curiosity and commitment to fairness.An excellent communicator with comfort in delivering a message to a diverse audience, you will also demonstrate an inclusive working style, with the ability to mentor and support other team members as required. This role is open to a broader range of backgrounds than a traditional 'investment firm only' profile. If you bring strong stakeholder engagement skills, a client first mentality, sound financial or operational capability, and a genuine interest in investments and markets, we would like to hear from you.You will in turn benefit from a rewarding and diverse career with an organisation of peerless standing and a fantastic culture who are poised to embark on the next chapter of their long-term success. This is without question, an exceptional opportunity for the right individual. Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013416282 - PMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS45OTM3NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-10T06:26:42Z

Senior Business Process Lead | Transformation

Melbourne CBD, Victoria
remote
Contract/Temporary
700 - 900 AUD / Daily
Senior Business Process Lead Contract, 3 months | Melbourne We're working with a large national organisation currently in the middle of a major systems transformation, moving off legacy ERP and CRM platforms onto Microsoft Dynamics, with a parallel shift to a new CMS platform. It's a genuinely hands on build phase, not a maintenance role, and they need someone who can roll their sleeves up. What you'll actually be doing: Most of the process documentation that exists today is basic and incomplete, so you'll be building out detailed, granular process maps from the ground up across several priority areas, including the digital platform transition (new content, configuration and governance workflows). You'll be working closely with the business to validate these as the organisation evolves, not just capturing what exists today. A big part of this engagement is coaching too. There are three business analysts on the team who are strong on process but haven't done deep process architecture work before, and part of your mandate is to lift their capability so they can carry this forward once you're gone. What they need to see from you:<ul><li>Real transformation experience, not a purely BAU or operational process background</li><li>Comfort operating in an environment that's still figuring some things out as it goes, rather than one with mature, fixed processes</li></ul> Good to have, not essential:<ul><li>Government or not for profit experience, particularly if you're used to less structured, ambiguous environments</li><li>Specific tooling background isn't a deal breaker for them</li><li>Worth flagging: if your background is mostly large banks or telcos with very rigid, structured process environments, this one might feel like a different kind of challenge, so it's worth thinking about whether that flexibility is a fit for you</li></ul> Logistics:<ul><li>Three month contract</li><li>Melbourne based team, some interstate collaboration via Teams</li><li>Immediate start preferred, up to two weeks notice accepted</li></ul> If this sounds like your kind of project, get in touch.Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013508287FB This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNTY2MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T00:33:27Z

6 results for It Help Desk Support in Melbourne, Victoria