7 results for Infrastructure Manager in Melbourne, Victoria

Head of Commercial and Investment Finance

Melbourne, Victoria
remote
Permanent placement
220000 - 260000 AUD / Yearly
Melbourne | Property Development / Real Estate | Senior Leadership RoleOur client is a nationally established property development and investment business with a growing portfolio and strong reputation nationally.Head of Commercial & Investment Finance will lead capital management, analysis, valuations and performance reporting across a high-profile property portfolio.Reporting to the CFO, this is a broad senior finance role with exposure to executive leadership, board reporting, capital partners, banks, valuers, brokers and internal development, asset management and investment teams.The role is suited to a senior professional who can combine forward-looking financial analysis and capital management capability, commercial judgement and property sector understanding. The RoleWe are seeking a senior leader who can provide structure, oversight and strategic direction across treasury, funding, liquidity and financial performance.Key responsibilities will include:<ul><li>Leading cash flow, liquidity and capital forecasting across the business</li><li>Managing debt facilities, funding requirements, refinancing activity and covenant compliance</li><li>Supporting capital allocation, equity funding and capital recycling decisions</li><li>Interest rate hedging, liquidity risk, counterparty risk and broader financial risk management</li><li>Owning financial performance reporting for executive, board and shareholder audiences</li><li>Overseeing property valuation processes, including external valuer engagement, analytical review and reporting</li><li>Supporting the review and enhancement of treasury systems, reporting tools and data integrity</li><li>Partnering with development, investment and asset management teams to provide commercial financial insight</li><li>Collaborate with accounting and governance teams to enhance financial risk management</li><li>Building capability across treasury, reporting, modelling and financial and feasibility analysis</li></ul> About YouYou will be an experienced senior leader from a property, real estate, infrastructure, funds management or capital-intensive environment where treasury, funding, capital management and financial performance reporting are closely linked.You will bring strong technical finance capability, but also the commercial confidence to work with senior stakeholders and influence decisions across the business.The ideal background will include:<ul><li>Tertiary qualifications in Accounting, Finance or a related discipline</li><li>CA / CPA qualification</li><li>Strong treasury, capital management or corporate finance experience</li><li>Experience managing debt facilities, refinancing activity and banking relationships</li><li>Understanding of property development, real estate investment or fund structures</li><li>Strong financial forecasting, modelling and analytical capability</li><li>Experience with management reporting, board reporting and performance insights</li><li>Exposure to valuations, insurance, hedging or broader financial risk management</li><li>Strong stakeholder engagement skills across executives, boards, lenders, brokers and external advisers</li><li>Experience improving systems, reporting frameworks or treasury processes</li></ul> Why This Role?This is a rare opportunity to step into a broad, high-impact role with genuine succession potential. The remit spans treasury, finance, risk, valuations and performance, offering exposure well beyond a traditional roles.You will join an experienced senior team where you can be close to decision-making, influence capital strategy and help shape the future finance capability of the business.The environment is collaborative, commercially focused and hands-on, with regular exposure to the CFO, executive team and board.<ul><li>Senior leadership role reporting directly to the CFO</li><li>Broad remit across treasury, capital, performance, valuations and risk</li><li>Exposure to major property development and investment activity</li><li>Opportunity to uplift financial modelling, forecasting, reporting and systems capability</li><li>Close interaction with board, executive team, banks, valuers, brokers and capital partners</li><li>Long-term succession opportunity toward a broader CFO-style remit</li></ul> Job Reference Number: 06810-0013440002SG By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U2Vhbi5HcmFubmVsbC45NDM3MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-30T00:07:24Z

Finance Business Partner Manager

Melbourne CBD, Victoria
remote
Permanent placement
220000 - 240000 AUD / Yearly
<table width="680"><tbody><tr><td width="507">Finance Business Partnering Team Manager | CBD (Sydney, Melbourne, Brisbane or Perth) | 2 Days in Office | $220,000 - $240,000 + Super + BonusWe are partnering with a leading ASX-listed organisation to recruit a Finance Business Partnering Manager into a high-profile leadership position supporting one of the business's fastest-growing divisions.This is a genuine business partnering role where you will provide financial leadership across a large and complex portfolio, delivering commercial insights that shape business outcomes while leading the continued development of a high-performing finance team.Key Responsibilities:<ul><li>Partner with Executive stakeholders to develop and deliver financial strategies that support long-term business objectives</li><li>Lead the budgeting, forecasting and performance management processes across a complex business portfolio</li><li>Deliver insightful financial analysis, reporting and commercial recommendations to support strategic decision-making</li><li>Identify financial risks and opportunities while driving initiatives to improve profitability and operational performance</li><li>Lead cost optimisation and business improvement initiatives across the division</li><li>Develop, coach and mentor a high-performing team of four finance professionals</li><li>Drive process improvements, automation initiatives and enhanced reporting capabilities across finance systems</li><li>Build strong relationships across Finance and Operational leadership teams to influence key business decisions</li></ul>About You:<ul><li>CA or CPA qualified with significant experience in Finance Business Partnering, FP&A or Commercial Finance</li><li>Proven experience partnering with Executive-level stakeholders within a large, complex organisation (ASX-listed experience highly regarded)</li><li>Demonstrated leadership experience managing and developing high-performing finance teams</li><li>Strong commercial acumen with advanced financial modelling, forecasting and analytical capabilities</li><li>Experience implementing or improving financial systems and reporting processes</li><li>Exposure to infrastructure, energy or other capital-intensive industries is highly desirable</li><li>Excellent communication skills with the confidence to influence, challenge and build strong stakeholder relationships</li><li>A proactive leader who thrives in fast-paced, evolving environments</li></ul>What's on Offer:<ul><li>High-profile leadership role with genuine strategic influence across the business</li><li>Opportunity to partner directly with Executive stakeholders on major commercial decisions</li><li>Lead a growing, high-performing finance team within a supportive culture</li><li>Join an organisation with an exciting growth pipeline and significant future investment</li><li>Hybrid working model with only 2 days per week in the office</li><li>Competitive package of up to $240,000 + Super + 12% Bonus</li></ul>Apply today!Please submit your CV directly to discuss this opportunity further.<a href="mailto:[email protected]">[email protected]</a>Please note that due to the high volume of applications expected, only shortlisted candidates will be contacted directly. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZWxlbmEuc3B1cnJpZXIuMTIzMzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-09T03:07:21Z

Commercial Finance Manager | Energy | $200-210k + super

Melbourne, Victoria
remote
Permanent placement
200000 - 210000 AUD / Yearly
Commercial Finance Manager - Energy & TradingDrive Commercial Decisions in One of Australia's Largest Energy and Resource BusinessesOur client is one of Australia and New Zealand's largest privately owned industrial organisations, operating a diverse portfolio across manufacturing, resource recovery, energy, utilities and infrastructure. With operations spanning hundreds of sites and employing thousands of people across the region, the business is committed to sustainability, innovation and operational excellence.A significant part of its growth strategy is its Energy, Waste and Water division, which manages large-scale energy procurement, generation, trading and optimisation activities. As the business continues to expand its energy trading capability and commercial footprint, an opportunity has arisen for a high-calibre Commercial Finance Manager to join the team. The OpportunityReporting directly to the Group General Manager - Energy, with a dotted line into Group Finance, this is a highly visible commercial finance position partnering with senior leaders across Energy Trading, Operations, Procurement and Corporate Finance.You will take ownership of the financial performance of the Energy and Trading function, providing commercial insights, forecasting, reporting and decision support across a dynamic and fast-moving trading environment. The role offers a unique blend of financial control, business partnering and commercial analysis, with direct exposure to energy markets, trading strategies and complex commercial transactions.This is an ideal opportunity for a commercially minded finance professional looking to step into a business-facing role where they can influence decision-making and contribute to the continued growth of a strategically important division. Key Responsibilities<ul><li>Own the financial performance, reporting and integrity of the Energy and Trading portfolio</li><li>Lead budgeting, forecasting and long-range planning processes</li><li>Develop and maintain sophisticated forecasting models across price, volume and margin drivers</li><li>Deliver insightful analysis on trading performance, hedging outcomes and market exposures</li><li>Support the evaluation of derivatives, structured energy transactions, PPAs and commercial agreements</li><li>Provide executive-level reporting and commentary to senior leadership</li><li>Partner closely with trading, operational and commercial teams to drive informed decision-making</li><li>Identify opportunities to improve financial processes, systems and reporting capabilities</li><li>Oversee and optimise offshore shared service finance support activities</li><li>Support internal and external audit requirements and ensure strong financial governance</li></ul> About YouYou are a commercially astute finance professional who enjoys operating close to the business and translating complex financial information into meaningful commercial insights.You will bring:<ul><li>CA or CPA qualification</li><li>10+ year's experience in commercial finance, FP&A, trading, commodities, utilities or energy-related environments</li><li>Strong financial modelling and analytical capability</li><li>Experience analysing complex P&L drivers including pricing, volumes, margins and market movements</li><li>Excellent stakeholder management and business partnering skills</li><li>The ability to communicate financial outcomes clearly to both finance and non-finance audiences</li><li>A proactive mindset with the ability to thrive in a fast-paced, evolving environment</li></ul> Highly Regarded<ul><li>Energy, utilities or commodities trading experience</li><li>Exposure to derivatives, hedging instruments and risk management</li><li>frameworks</li><li>Experience working with shared service or offshore finance teams</li><li>SAP and/or Hyperion experience</li></ul> Why Apply?<ul><li>Rare opportunity to combine commercial finance with energy trading exposure</li><li>Partner directly with senior executives and key decision-makers</li><li>Join a business investing heavily in sustainability, energy and resource innovation</li><li>High-profile role with significant visibility and long-term career progression opportunities</li><li>Melbourne-based position, hybrid working with exposure across Australia and New Zealand</li></ul> If you're looking for a commercially focused finance role where your insights will directly influence business performance and strategy, please apply and we will be in touch. Job Reference Number: 06810-0013458283LHBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjA2MTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-22T03:49:07Z

Energy Markets Specialist

Melbourne CBD, Victoria
remote
Permanent placement
115000 - 120000 AUD / Yearly
The Company Our client is one of Australia's most respected industrial businesses and a recognised leader in sustainability, manufacturing and resource recovery. Operating a large and complex national footprint, they continue to invest heavily in energy efficiency, renewable energy and carbon reduction initiatives that deliver both commercial and environmental outcomes. As the energy landscape continues to evolve, they are seeking a commercially minded Carbon & Energy Markets Specialist to help shape their approach to carbon management, environmental certificate strategies and energy market participation. This is a unique opportunity to join a high-performing Energy team in a role that combines commercial analysis, market strategy, sustainability and regulatory expertise.The Role Reporting directly into an impressive General Manager, this is a broad and commercially-focused role responsible for helping optimise the organisation's participation across carbon and environmental certificate markets. Working closely with stakeholders across Energy, Sustainability, Finance and Operations, the appointed candidate will provide market analysis, commercial insight and strategic advice to support carbon management, energy efficiency initiatives and environmental certificate programs.Key responsibilities will include:<ul><li>Developing and managing strategies across green and white certificate schemes</li><li>Analysing carbon markets and providing commercial recommendations around certificate positioning and trading</li><li>Supporting the organisation's carbon management roadmap and emissions obligations</li><li>Identifying opportunities to generate value from energy efficiency and renewable energy initiatives</li><li>Monitoring market trends, regulatory developments and emerging carbon policy</li><li>Supporting budgeting, forecasting and commercial planning activities</li><li>Working closely with operational teams to identify projects eligible for environmental certificate creation</li><li>Building relationships with regulators and industry stakeholders while ensuring ongoing compliance</li></ul> This is a genuinely diverse role that combines elements of commercial analysis, market strategy, sustainability, regulatory affairs, energy management and financial performance. Your Profile As this role includes elements of analysis, trading strategy, energy management and sustainability, the successful candidate could be working in a broad range of roles. The company would be especially interested in speaking with commercially curious professionals who enjoy solving complex problems and are motivated by the opportunity to work at the intersection of energy, sustainability and commercial decision-making. Specifically, you may come from a variety of backgrounds, including:<ul><li>Energy markets or commodity trading</li><li>Commercial or strategic analysis</li><li>Energy engineering</li><li>Environmental or process engineering</li><li>Carbon markets or emissions management</li><li>Renewable energy</li><li>Utilities or infrastructure</li><li>Manufacturing or industrial operations</li><li>Sustainability with a strong commercial focus</li><li>Energy or environmental consulting</li></ul> As such, you may currently be working as an Energy Analyst, Commercial Analyst, Carbon Specialist, Energy Engineer, Environmental Engineer, Market Analyst, Sustainability Consultant, Commercial Manager or in a similar analytical or technical role. Most importantly, you will bring:<ul><li>Strong analytical and problem-solving skills</li><li>A commercial mindset with the ability to translate technical information into business outcomes</li><li>An interest in energy markets, carbon management and sustainability</li><li>Excellent stakeholder engagement and communication skills</li><li>The ability to interpret data, identify opportunities and influence strategic decisions</li><li>A can-do attitude and the ambition to grow within a large and prominent Australian business</li></ul> Whilst previous experience with carbon markets, environmental certificates or energy trading would be highly regarded, the business is equally interested in candidates with transferable analytical or engineering experience who are looking to develop their career in this rapidly evolving field. This then, is an outstanding opportunity to join a market-leading organisation in a role that offers genuine variety, commercial exposure and the opportunity to play a key part in Australia's transition to a lower-carbon economy. Apply Today Please send your resume by clicking on the apply button.Reference Number: 06810-0013461496PMThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS41OTMzNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-26T06:30:10Z

Senior Management Accountant | Corporate Business Partner

Melbourne CBD, Victoria
remote
Contract/Temporary
120000 - 140000 AUD / Yearly
Senior Management Accountant | Group FP&A & Corporate Business Partnering<ul><li>Location: Melbourne CBD / Hybrid</li><li>Company: Global B2B Tech & Commercial Solutions Provider</li></ul> About the BusinessWe are a high-growth multi-entity international organisation delivering innovative, data-driven B2B technology platforms and commercial enterprise solutions. With a highly integrated footprint spanning Australia, New Zealand, and the United States, we combine advanced digital infrastructure with specialised expertise to scale our global operations.As we enter our next phase of international expansion, we are seeking a sharp, commercially-minded Senior Management Accountant to join our Group Corporate Finance team. This is a high-visibility role acting as the critical link between global corporate strategy and financial execution. The OpportunityReporting directly to the Group Finance Leadership, this dynamic role offers a unique 50/50 blend of strategic Group FP&A and essential group financial control. You will serve as the primary corporate finance partner to our global C-suite executives while driving the consolidation of our international budgeting and forecasting cycles.If you thrive in complex system environments, enjoy navigating cross-border/multi-currency nuances, and want a seat at the table with executive decision-makers, this role is for you.Key Responsibilities:<ul><li>Executive Business Partnering: Act as the dedicated finance partner for our global Corporate Cost Centers, collaborating directly with the Chief Technology Officer (CTO), Chief HR Officer (CHRO), and Chief Financial Officer (CFO) to manage global headcount, variance analysis, and strategic infrastructure spend.</li><li>Global Consolidation: Spearhead the consolidation of complex budgets, rolling forecasts, and multi-year strategic plans across our ANZ and US operating regions.</li><li>Group FP&A & Analytics: Develop sophisticated financial models, track global operational KPIs, and deliver high-impact management reporting packages that translate data into actionable insights for the executive team and board.</li><li>Group Financial Control: Maintain a strong foundational grip on the numbers by managing group-level month-end reporting, complex corporate accruals, and balance sheet journals.</li></ul> What We Are Looking For<ul><li>Qualifications: CA, CPA, or CIMA qualified (or overseas equivalent).</li><li>Experience: 4+ years of post-qualification experience in a complex, multi-entity corporate environment (exposure to international operations or trans-Tasman/US business units is highly regarded).</li><li>Business Partnering Clout: Proven track record of building trust and influencing senior stakeholders or C-suite executives-you know how to challenge numbers constructively.</li><li>Systems & Data Savvy: Advanced financial modelling skills and experience working within complex ERP environments, modern BI platforms, or planning tools.</li><li>Mindset: A proactive problem-solver who enjoys the rhythm of month-end but is constantly looking for ways to automate processes and elevate reporting.</li></ul> What's on Offer<ul><li>A genuinely hybrid and flexible working model with a modern Melbourne CBD hub.</li><li>Direct mentorship from a high-calibre global finance leadership team.</li><li>A clear career pathway into pure Group FP&A or regional finance management as the business continues its global expansion.</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013464763By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Y29zbW8uZnllcnMuMjU2NjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-03T02:05:07Z

Technical Business Analyst (Integration)

Melbourne CBD, Victoria
remote
Contract/Temporary
140000 - 160000 AUD / Yearly
The CompanyA leading not-for-profit health organisation is implementing Optima by RLDatix to replace a legacy rostering platform across a workforce of around 10,000 employees and multiple care settings, including hospitals, community and aged care. We are looking for a Technical Business Analyst to own the integration analysis and specification work at the heart of this program.This is a specifier and vendor-partner role, not a hands-on build role. You will author the integration design and technical specifications that an external build vendor delivers against, and partner with them closely through build and test. The organisation owns the integration requirements and design; the vendor constructs the integration layer on Azure to your specifications. You are the technical link between the two. The RoleReporting to the Project Manager, with a dotted line to the Head of Applications, you will:<ul><li>Analyse integration requirements and author the technical specifications and integration design across all in-scope interfaces, including Workday HCM, PayGlobal payroll and the Microsoft Azure integration layer.</li><li>Maintain the integration landscape and register as living artefacts, and define integration patterns (real time, batch, file based, API and event driven), data mapping and error handling approaches.</li><li>Partner with the external build vendor through design reviews, specification walkthroughs, build clarifications and acceptance of deliverables against the agreed specifications.</li><li>Coordinate upstream (HCM) and downstream (payroll) dependencies with system owners, and manage the day-to-day technical relationship with the build vendor and product configuration consultants.</li><li>Support integration testing alongside the Test Lead and vendor across system, end-to-end, regression, parallel payroll and performance phases.</li><li>Specify integration monitoring, alerting and operational support, and hand over cleanly to Application Services post-hypercare.</li></ul> Your Profile:You are an readily available candidate who can bring the following experience to the organisation:<ul><li>Demonstrated experience as a technical business analyst on large enterprise implementations, authoring integration specifications for build teams or vendors to deliver against.</li><li>Proven experience partnering closely with external build vendors through build and test, including reviewing deliverables against specification.</li><li>Strong understanding of integration patterns including real time, batch, file based, API/REST and event driven.</li><li>Experience integrating workforce management, HRIS or payroll systems with broader enterprise platforms.</li><li>Strong Microsoft Azure background, with working knowledge of Azure Integration Services (Logic Apps, API Management, Service Bus, Functions and Azure Monitor) sufficient to author the integration layer specifications.</li><li>Excellent stakeholder engagement and written communication across technical, vendor and business audiences.</li></ul> Strongly preferred experience in the following: <ul><li>Health or aged care sector experience, with awareness of 24/7 service delivery.</li><li>Experience integrating Workday HCM (Integration Cloud, Studio, Core Connectors) and/or PayGlobal payroll.</li><li>Familiarity with Optima by RLDatix or comparable WFM platforms (Kronos, Humanforce, UKG, Allocate).</li><li>Infrastructure as code and CI/CD familiarity (Terraform, Azure DevOps, GitHub Actions), and SFTP / file based exchange patterns.</li><li>Identity and federation experience (SAML, OAuth, Microsoft Entra ID), and awareness of Australian privacy obligations.</li><li>Relevant tertiary qualifications and business analysis, integration or enterprise architecture certifications.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013461494NA<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMzAyNDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-26T06:13:49Z

Desktop Support Analyst

Richmond, Victoria
remote
Permanent placement
80000 - 90000 AUD / Yearly
About the OpportunityWe are seeking an experienced IT Support Analyst to join a global organisation and play a critical role in delivering high-quality technical support across the business. This is a hands-on position suited to someone who enjoys troubleshooting complex issues, supporting end users, and working across infrastructure, applications, and operational IT services.Working as part of a collaborative IT team, you will act as a key escalation point, ensuring incidents are resolved efficiently while contributing to continuous improvement initiatives and maintaining a reliable technology environment. Key Responsibilities<ul><li>Provide advanced support across Microsoft technologies, including Windows Desktop, Windows Server, and Microsoft 365.</li><li>Support business-critical applications and SaaS platforms.</li><li>Troubleshoot remote connectivity technologies including VPN, Citrix, Remote Desktop Services (RDS), and network-related issues.</li></ul><ul><li>Manage incidents through their full life-cycle, including triage, prioritisation, investigation, resolution, and user communication.</li></ul><ul><li>Manage the life-cycle of end-user technology, including procurement, configuration, deployment, and tracking of laptops, desktops, mobile devices, and software assets.</li></ul> About YouTo be successful in this role, you will bring strong technical capability combined with excellent communication and customer service skills.Technical Experience<ul><li>Strong experience supporting Microsoft environments, including Windows 10/11, Windows Server, Active Directory, Entra ID, and Microsoft 365.</li><li>Understanding of networking fundamentals including TCP/IP, DNS, DHCP, WAN, and LAN concepts.</li><li>Experience supporting remote access technologies such as VPN, RDP, Citrix, or similar platforms.</li><li>Exposure to PowerShell scripting and automation.</li><li>Experience using ITSM or ticketing platforms within an IT Service Management environment.</li></ul>Professional Skills<ul><li>Strong analytical and troubleshooting abilities with a structured approach to problem solving.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing competing priorities.</li><li>Strong organisational skills and attention to detail.</li><li>A customer-focused mindset with a commitment to delivering exceptional service outcomes.</li></ul>What We're Looking For<ul><li>Proven experience within IT Service Operations or End User Support in a medium to large enterprise environment.</li><li>Experience supporting manufacturing, warehousing, or distribution environments will be highly regarded.</li><li>Relevant tertiary qualifications in Information Technology or equivalent industry experience.</li><li>ITIL Foundation (v3 or v4) certification.</li></ul>Working Environment<ul><li>Full-time onsite position.</li><li>Participation in an on-call roster and occasional after-hours maintenance activities.</li><li>Occasional travel to local and remote sites.</li><li>Ability to work comfortably in both office and operational environments, including manufacturing and distribution facilities.</li></ul>If you're a proactive IT professional who enjoys solving complex technical challenges and making a tangible impact on business operations, we'd love to hear from you. Job Ref number: 06810-0013458942 -TWBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTQzMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-23T00:53:45Z