3 results for Human Resources Coordinator in Melbourne, Victoria

Contact Centre Manager | Healthcare | Immediate Start

Northcote, Victoria
remote
Contract/Temporary
52 - 56 AUD / Hourly
The CompanyOur client is a well-established community healthcare organisation delivering essential services to individuals and families across Victoria.They are currently seeking an experienced Contact Centre Manager to provide interim leadership to a busy customer service function.This is an excellent opportunity for an experienced contact centre leader who enjoys improving performance, developing teams and creating a positive customer experience. This is a temporary assignment with the potential to go permanent. The RoleYour responsibilities will include:<ul><li>Leading and supporting the contact centre team</li><li>Monitoring contact centre KPIs, call volumes and service levels</li><li>Reviewing performance trends and identifying areas for improvement</li><li>Workforce planning, rostering and managing staffing requirements</li><li>Listening to recorded calls and monitoring quality</li><li>Coaching team leaders and supporting employee performance management</li><li>Reviewing customer feedback and identifying service improvements</li><li>Supporting the team through operational and cultural change</li><li>Managing complex customer escalations</li><li>Working closely with internal quality and service delivery teams</li><li>Reporting on KPIs, performance and improvement initiatives</li><li>Supporting a positive, collaborative and accountable team culture</li></ul> Your ProfileTo be successful in this role, you will ideally have:<ul><li>Previous experience managing a contact centre or customer service operation</li><li>Strong people leadership experience, ideally including leadership of Team Leaders</li><li>Experience managing contact centre KPIs and service levels</li><li>Strong workforce planning, rostering and resource management experience</li><li>Experience coaching employees and managing underperformance</li><li>Demonstrated experience leading teams through change</li><li>Strong communication and stakeholder management skills</li><li>A confident, positive and collaborative leadership style</li><li>Experience dealing with sensitive or complex customer interactions</li><li>Experience within healthcare, community services, mental health, disability or NFP environments would be advantageous but is not essential</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013489522BSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjgxMzcyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-17T03:32:08Z

Senior Recruitment Consultant

Melbourne CBD, Victoria
remote
Permanent placement
80000 - 100000 AUD / Yearly
We're hiring: Senior Recruitment Consultant, Melbourne Looking for a career move that combines purpose, progression, and people? Join Robert Half Melbourne and discover what's possible in a role where your success is supported, celebrated, and truly rewarded.Whether you come from local agency recruitment, solution sales, or a consultative B2B background, this is your chance to build a career with one of the world's most respected talent solutions organisations 🌏Why Robert Half?Robert Half is the world's first and largest specialised recruitment consultancy. We ranked in the Top 20 of Australia's Best Workplaces™ 2022 & 2024 and re-certified for every year. We are proud to be recognised as a Fortune® Most Admired Company™ for the 29th consecutive year, and the only company in our sector to earn that honour.Our Melbourne office is a key hub in our Aus-NZ business, with a long-standing client base, an established brand reputation with our customers, and a very tenured, high-performing team.Here - you'll step into a high-trust culture that balances autonomy with support and innovation with performance. Our Melbourne office is growing. You'll be part of a collaborative, high-energy team that's known for delivering real results while having a lot of fun along the way. As part of our global business, you'll have the tools, training, and support to thrive.What sets us apart?<ul><li>Best-in-class recruitment tools and tech (including AI-powered systems)</li><li>Continuous learning and development at every stage of your career</li><li>Recognition programs with local and global rewards</li><li>A people-first workplace that supports wellbeing and growth</li><li>Awesome people who love what they do</li></ul>What you'll do<ul><li>Build and manage your own portfolio of clients and candidates</li><li>Partner with hiring managers to deliver tailored talent solutions</li><li>Source, assess and represent top talent in your specialisation</li><li>Use your market knowledge to consult and advise</li><li>Contribute to a positive team culture and broader business success</li></ul>Who you areWe're looking for individuals who …<ul><li>Have at least 3+ years' experience in 360-degree recruitment or solution-based B2B sales</li><li>Are commercially driven and results-focused</li><li>Are naturally consultative and relationship-oriented</li><li>Are resilient, curious, and open to learning</li><li>Are a team player who brings energy and integrity to everything they do</li></ul>What you'll get<ul><li>Competitive base salary, plus super, plus uncapped commission</li><li>Clear progression opportunities, both locally and internationally</li><li>In-house training and development programmes</li><li>AI-powered tech and tools to support your success</li><li>Local, national, and international recognition events</li><li>Inclusive workplace programs, wellbeing initiatives, and generous leave allowances</li><li>Community involvement and CSR opportunities</li><li>Many other company benefits ...</li></ul>Ready to take the next step?Apply now for a confidential chat on a career with us. Applicants must have full working rights in Australia or the relevant experience required for sponsorship for permanent employment as Recruitment Consultant. This hiring is permanent, full-time and not temporary/casual.At Robert Half, inclusion is part of who we are. We welcome diverse perspectives and experiences - so you can bring your whole self to work and thrive in an environment where everyone belongs.<img src="https://counter.adcourier.com/YS5taW50ZXIuMDcxMDMuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-08-07T03:27:51Z

Senior Recruitment Consultant

Mulgrave, Victoria
remote
Permanent placement
80000 - 100000 AUD / Yearly
We're hiring: Senior Recruitment Consultant, Mulgrave Accounting & Finance | Business SupportThe opportunityRobert Half has 77-years of global expertise, but we operate with a challenger mindset. In Mulgrave, our practice groups are growing, and we're looking for experienced, high-performing recruiters to help us strengthen our high performing teams.If you're a proven 360° recruiter (or a consultative B2B sales professional) who wants to elevate your desk, your earnings and your long-term career trajectory - this is your platform.What you'll doAs a Senior Consultant at Robert Half, you will operate as a true market specialist and trusted advisor. You will own and grow your portfolio with autonomy, commercial discipline and strategic intent.You will:<ul><li>Build and deepen C-suite and senior stakeholder relationships</li><li>Develop and execute a clear market strategy for your vertical</li><li>Drive new business through intelligent, insight-led conversations</li><li>Manage end-to-end recruitment processes with pace and precision</li><li>Build high-quality active and passive talent pipelines</li><li>Provide clients with market intelligence and salary insights</li><li>Collaborate with high-performing colleagues to win and deliver major accounts</li></ul>This is a role for someone who sees recruitment as a professional services career - not a transactional job.Who you areYou're an experienced recruiter or B2B sales professional. You understand margin, pipeline, conversion and long-term account growth. You take pride in running a high-performing desk and building repeat business. You're competitive, but you value collaboration over ego.You likely bring:<ul><li>A strong 360° agency recruitment track record or</li><li>Proven success in consultative B2B sales</li><li>Confidence engaging senior decision-makers</li><li>Commercial acumen and strong negotiation capability</li><li>Resilience, pace and accountability</li><li>A growth mindset and comfort leveraging AI and modern recruitment technology</li></ul>Most importantly - you want to be in an environment where performance is recognised and rewarded properly.Why top performers choose Robert HalfWe combine global scale with local expertise, giving you brand credibility, established frameworks and real career mobility.You'll receive:<ul><li>Competitive base + super + uncapped commission (genuinely uncapped)</li><li>Hybrid working model</li><li>Industry-leading training and structured career pathways</li><li>Investment in AI and recruitment technology to increase your productivity</li><li>Clear promotion criteria and transparent progression</li><li>National recognition programs and divisional incentives</li><li>Global awards, including our "Reach for the Stars" program in Las Vegas</li><li>Career mobility across ANZ, North America, EMEA and APAC</li><li>Wellbeing initiatives, volunteer leave and inclusive employee network groups</li></ul>We reward performance. We invest in careers.The bottom lineIf you're ambitious, commercially sharp and ready to build something meaningful in the Melbourne South-East market, let's talk. This is a career move, not a job change.Applicants must have full working rights in Australia. Shortlisted candidates will be contacted within 1-2 business days.Robert Half is committed to fostering an inclusive, equitable and diverse workplace. We value diversity of thought and perspective and believe high-performing teams are built on different experiences and ideas.<img src="https://counter.adcourier.com/YS5taW50ZXIuOTM0MzEuMTA2NzVAcm9iZXJ0aGFsZmludGwuYXBsaXRyYWsuY29t.gif">
2026-08-07T03:55:48Z