8 results for Customer Service Representative in Melbourne, Victoria

Aged Care Admissions Officer | Western Regional Victoria ASAP

Ballarat Central, Victoria
remote
Contract/Temporary
36 - 37 AUD / Hourly
The CompanyOur client is a large and well-established healthcare organisation delivering essential services across multiple sites throughout Victoria. With a strong focus on community impact, collaboration and quality care, they offer a supportive and values-driven environment where employees can contribute to meaningful outcomes while developing their careers. The RoleSupporting the Residential Services team to coordinate aged care admissions, manage resident waitlists, prepare admission documentation and liaise with residents, families and healthcare professionals to ensure a seamless onboarding experience.They operate Monday-Friday, Full Time, working on-site from 8:30am to 5:00pm. Duties:<ul><li>Coordinating residential care admissions, ensuring all documentation, assessments and Residential Care Agreements are completed accurately and within required timeframes.</li><li>Liaising with residents, families, healthcare professionals and internal stakeholders to facilitate a smooth admissions process.</li><li>Managing residential care waitlists, respite bookings and admission databases, maintaining accurate records and reporting.</li><li>Providing guidance to prospective residents and carers regarding admission processes, financial assessments and care options.</li><li>Coordinating transfers and admissions in collaboration with clinical teams, case managers and residential services staff.</li><li>Supporting compliance requirements through accurate record keeping, documentation management and stakeholder communication</li></ul> Skills & Experience To be a successful candidate you must have:<ul><li>Previous experience in administration, admissions, customer service or healthcare support environments, ideally aged care.</li><li>Strong organisational skills with the ability to manage competing priorities, maintain accurate records and meet deadlines.</li><li>Excellent communication and interpersonal skills, with the ability to build rapport with residents, families and stakeholders.</li><li>Proficiency across Microsoft Office and confidence working with databases and computer-based systems.</li><li>Strong problem-solving abilities, attention to detail and a commitment to delivering high-quality customer service.</li><li>Immediately available</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number:06810-0013484735This is a Hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS40MTY1NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-08-07T04:54:43Z

Senior Payroll Officer

Melbourne CBD, Victoria
remote
Contract/Temporary
55 - 60 AUD / Hourly
We're looking for an experienced Senior Payroll Officer to join a collaborative and high-performing People & Culture team on a temporary basis to cover leave.Supporting a large and diverse workforce, you'll play a key role in ensuring the accurate and timely delivery of fortnightly payroll while providing exceptional support to employees and stakeholders.This is an ideal opportunity for someone who enjoys working in a complex, high-volume payroll environment and wants to be part of an organisation that values collaboration, integrity and continuous improvement.The OpportunityReporting to the Payroll Manager, you'll be responsible for supporting the end-to-end payroll function across a large workforce, ensuring employees are paid accurately and on time.Key responsibilities include:<ul><li>End-to-end fortnightly payroll processing</li><li>Processing payroll changes, new starters and employee maintenance</li><li>Managing payroll queries and providing exceptional customer service</li><li>Award and EBA interpretation</li><li>Processing superannuation and Single Touch Payroll</li><li>Payroll reconciliations and reporting</li><li>Supporting month-end and year-end payroll activities</li><li>Maintaining payroll system integrity and data accuracy</li><li>Assisting with payroll improvement initiatives and projects</li></ul>About YouTo be successful in this role, you'll bring:<ul><li>Proven experience in a payroll position within a medium to large organisation</li><li>Strong understanding of Australian payroll legislation and compliance requirements</li><li>Experience interpreting awards, EBAs and complex payroll conditions</li><li>Confidence processing high-volume payrolls with a high level of accuracy</li><li>Strong reconciliation and reporting skills</li><li>Intermediate to advanced Excel skills</li><li><ul><li>Excellent communication and stakeholder management skills</li><li>A proactive, solutions-focused approach and strong attention to detail</li></ul>Highly Regarded<ul><li>Experience using iChris and/or Chris21</li><li>Exposure to salary packaging administration</li><li>Experience within healthcare, community services, not-for-profit or similarly complex payroll environments</li></ul>What's on Offer?<ul><li>Stable, supportive and values-driven workplace</li><li>Collaborative payroll and People & Culture team</li><li>Central Melbourne location with flexible working arrangements</li></ul>If you're a payroll professional who enjoys working in a fast-paced environment and takes pride in delivering a high-quality service, we'd love to hear from you.Apply now or contact Robert Half for a confidential discussion.Reference: 06810-0013491174JJC</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9yZGFuYS5jaGFwcGVsbGpvaG5zdG9uZS45MjYxOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-08-19T03:21:05Z

Payroll Officer | Long term opportunity

Preston, Victoria
remote
Contract/Temporary
45 - 55 AUD / Hourly
The CompanyRobert Half is recruiting exclusively a temporary Payroll Officer role for a well-respected company that is both diversifying and growing.Join a motivated payroll team with a great culture who are passionate to inspire and lead others. The RoleThis role will have you involved in the full function payroll process, undertake payroll compliance functions and take ownership of your role to deliver results both accurately and in a timely manner.Working within an established team, taking ownership of the organisation's salaried payroll your duties will include:<ul><li>Processing payroll</li><li>Resolving all payroll, employees and HR enquires</li><li>Payroll compliance functions - superannuation, PAYG, Tax</li><li>Understanding and interpretation of relevant EBAs & awards</li><li>Assist in month end and year end reconciliations</li><li>Preparing & reporting monthly payroll & HR Reports</li></ul>This position is moving quickly and is perfect for anyone seeking a long term temporary and a potential permanent opportunity. Your ProfileTo be successful in this role you will have:<ul><li>Previous large volume payroll experience</li><li>Ability to interpret EBAs and awards</li><li>Previous experience handling tax and superannuation matters</li><li>Ability to work under pressure & tight deadlines</li><li>Strong reconciliation ability</li><li>High attention to detail</li><li>Customer service orientation</li></ul>Previous experience with SAP and/or UKG time and attendance systems will be highly regarded. Apply TodayIf you are immediately available and are seeking a long term opportunity please send your resume by clicking on the apply button. Reference Number: (<a href="https://rh--c.vf.force.com/a1GVT000008197t">06810-0013497772</a>SLBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3RlcGhlbi5sYW5naGFtbWVyLjEwMzMwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-31T04:03:14Z

Community Engagement Officer - Immediate Start!

Northcote, Victoria
remote
Contract/Temporary
45 - 48 AUD / Hourly
The CompanyOur client is an NFP organisation within the community health space. They are seeking an experienced Community Engagement Officer to assist with outbound community outreach, building awareness of services across local community groups and networks. This is a temporary role with an immediate start, until July 2027! The RoleYou will be responsible for:<ul><li>Reaching out to local community groups to introduce the organisation and its services</li><li>Making outbound calls to build awareness and spark interest in the community</li><li>Engaging with people from diverse cultural and social backgrounds</li><li>Liaising with libraries, schools, and community organisations to share information</li><li>Encouraging networks to pass information on to unpaid carers and relevant groups</li><li>Attending community expos and events to promote services and build new connections</li><li>Creating initial interest and enquiries rather than formal presentations or sales</li><li>Communicating confidently and compassionately with a wide range of people, including those with disabilities or medical conditions</li><li>Completing general administrative tasks to support the wider team</li><li>Updating and maintaining the database with accurate information</li></ul> Your ProfileYou will have:<ul><li>Minimum 2 years' experience in outbound calling, customer engagement, or community outreach</li><li>Confidence speaking with a wide range of people both over the phone and in person</li><li>Excellent written and verbal communication skills</li><li>Strong relationship-building and interpersonal skills</li><li>Experience working within a Not-for-Profit organisation (highly regarded)</li><li>Background or exposure to social work, education, community services, or community development (desirable)</li><li>Proficiency in Microsoft Office Suite, including Excel and PowerPoint</li><li>Experience using CRM systems such as HubSpot (desirable)</li><li>The ability to multitask and manage competing priorities</li><li>A flexible and adaptable approach to changing needs and environments</li><li>Confidence working both independently and as part of a team</li></ul> Culture & Benefits<ul><li>On-site parking available</li><li>Welcoming, friendly and supportive office culture</li><li>Active social club and regular team events</li><li>Collaborative environment with approachable leadership and open communication</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013459046BS This is a hybrid working positionBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjEwMjAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-25T06:03:57Z

Accounts Receivable Officer

Preston, Victoria
remote
Contract/Temporary
37 - 40 AUD / Hourly
The Company:Join a leading healthcare organisation known for its commitment to innovation, excellence and community impact. Joining the Finance team, you'll be part of a collaborative environment where your expertise will help support critical healthcare services while driving process improvements across the revenue function. The Role:In this role, you'll manage sundry debtor processing, build strong stakeholder relationships, and contribute to process improvement initiatives that help modernise and enhance the revenue function.<ul><li>Manage end-to-end accounts receivable processing, including billing, invoicing and debtor management.</li><li>Maintain and reconcile sundry debtor accounts, ensuring accuracy and timely collection of outstanding debts.</li><li>Liaise with internal stakeholders and customers to resolve account queries and support effective revenue management.</li><li>Monitor and process billing requests in line with organisational policies and procedures.</li><li>Prepare reports and utilise Excel to analyse data and identify process improvement opportunities.</li><li>Contribute to automation and continuous improvement initiatives to enhance efficiency across the revenue function.</li></ul> Who We're Looking For:This role would suit an experienced AR professional who enjoys getting under the hood of processes and finding smarter ways of working. You'll be comfortable managing debtor relationships, confident working with large datasets in Excel, and motivated by the opportunity to make a genuine impact within a large and respected organisation. Experience with large ERP systems is advantageous, but attitude, initiative and problem-solving ability are what will set you apart. Please send your resume by clicking on the apply button. Reference Number: 06810-0013500445JJC This is an on-site positionBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/am9yZGFuYS5jaGFwcGVsbGpvaG5zdG9uZS4zNDkzMC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-03T06:47:04Z

Payroll Officer

Melbourne CBD, Victoria
remote
Contract/Temporary
45 - 50 AUD / Hourly
The RoleAn opportunity has become available for an experienced Payroll Officer to join a well-established organisation. This role will suit someone with strong end-to-end payroll expertise who enjoys working in a high-volume, complex environment and can confidently interpret awards, EBAs and payroll legislation. Key responsibilities include:<ul><li>Interpreting and applying complex Awards, EBAs and payroll legislation accurately</li><li>Processing payroll variations including allowances, overtime, shift penalties and leave entitlements</li><li>Investigating and resolving complex payroll queries and discrepancies</li><li>Maintaining accurate employee and payroll records across multiple systems</li><li>Ensuring compliance with internal policies, statutory obligations and payroll best practice</li><li>Supporting payroll audits, reconciliations and reporting requirements</li><li>Identifying opportunities to improve payroll processes and efficiencies</li></ul> To be successful in this role, you will have:<ul><li>Proven end-to-end payroll experience, ideally within healthcare, aged care, NFP or another large and complex organisation</li><li>Strong knowledge of Awards, EBAs and payroll compliance requirements</li><li>Experience processing high-volume payrolls with a high degree of accuracy</li><li>A strong understanding of payroll legislation, superannuation and leave entitlements</li><li>Excellent attention to detail and problem-solving skills</li><li>The ability to manage competing priorities and meet strict payroll deadlines</li><li>Intermediate to advanced Microsoft Office skills, particularly Excel</li><li>Strong communication skills and the ability to liaise with stakeholders at all levels</li></ul> Apply TodayIf you're an experienced Payroll Officer looking to join a supportive and professional team where you can further develop your payroll career, we'd love to hear from you.Please submit your application by clicking the Apply button.Reference Number:06810-0013494384JJCThis is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/am9yZGFuYS5jaGFwcGVsbGpvaG5zdG9uZS4zOTg0Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-08-25T01:01:19Z

Payroll Officer

South Melbourne, Victoria
remote
Permanent placement
85000 - 90000 AUD / Yearly
The CompanyRobert Half is currently recruiting for an experienced Payroll Officer to join a well-established and globally recognised industry leader in South Melbourne.This is a fantastic opportunity to join a friendly and supportive team environment, working closely with an excellent Payroll Manager to process an end-to-end weekly payroll for 450 employees.With outstanding offices located walking distance from South Melbourne market, this is a fantastic opportunity for any payroll professional looking to embark on a new employment challenge.The organisation offers a hybrid work arrangement of 3 days in the office and 2 days working from home.The RoleReporting to the Payroll Manager, your duties will include:<ul><li> Process end to end weekly payroll for 450 employees.</li><li>Ensuring all payroll transactions are processed efficiently and to a high level of accuracy</li><li>Maintenance of employee records, data entry for starters, leavers and other employee changes.</li><li>Assist in calculation of termination pays</li><li>Assist in ensuring that all end-of-month payroll functions are completed including, processing and posting all payroll journals to general ledger, reconciliation of payroll accounts, superannuation payments, PAYG, child support.</li><li>Complete payroll reporting as required</li><li>Review employment agreements</li></ul>Your Profile<ul><li>Minimum of 12 months previous experience in end-to-end payroll processing.</li><li>Sound numeracy skills, attention to detail and accuracy</li><li>Strong computer skills (Word, Excel)</li><li>Proven ability to work effectively either as an individual or a member of a team</li><li>Proven ability to meet deadlines, good organisational and time management skills</li><li>Understanding of payroll legislation and process</li><li>Demonstrated knowledge or payroll entitlement calculations, including leave and termination/redundancy calculations</li></ul>What's on offer?<ul><li>An outstanding opportunity to make this role your own.</li><li>A business with an excellent reputation and forward-thinking outlook.</li><li>A fast-paced, dynamic role</li><li>Ongoing professional training and development.</li><li>A work environment where your initiative and innovation will be rewarded.</li></ul>Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013489514By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjU3ODU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-17T01:05:38Z

Payroll Officer

South Melbourne, Victoria
remote
Contract/Temporary
45 - 50 AUD / Hourly
The CompanyRobert Half is currently recruiting for an experienced Payroll Officer to join a well-established and globally recognised industry leader in South Melbourne.Working closely with an excellent Payroll Manager, you will be responsible for processing end-to-end payroll for 450 employees, ensuring all payroll transactions are processed efficiently and to a high level of accuracy.This position is initially offered on an ongoing temporary contract and has the potential to transition to permanent employment.The RoleReporting to the Payroll Manager, your duties will include:<ul><li>Process end to end weekly and monthly payroll.</li><li>Ensuring all payroll transactions are processed efficiently and to a high level of accuracy</li><li>Maintenance of employee records, data entry for starters, leavers and other employee changes.</li><li>Assist in calculation of termination pays</li><li>Assist in ensuring that all end-of-month payroll functions are completed including, processing and posting all payroll journals to general ledger, reconciliation of payroll accounts, superannuation payments, PAYG, child support.</li><li>Complete payroll reporting as required</li><li>Review employment agreements</li></ul>Your Profile<ul><li>Minimum of 12 months previous experience in end-to-end payroll processing.</li><li>Sound numeracy skills, attention to detail and accuracy</li><li>Strong computer skills (Word, Excel)</li><li>Proven ability to work effectively either as an individual or a member of a team</li><li>Proven ability to meet deadlines, good organisational and time management skills</li><li>Understanding of payroll legislation and process</li><li>Demonstrated knowledge or payroll entitlement calculations, including leave and termination/redundancy calculations</li></ul>Apply TodayPlease send your resume by clicking on the apply button.Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000007rH6j">06810-0013485498</a>LS This is an on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjIwMjQ2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-08-09T23:28:35Z