2 results for It Support Engineer Parttime 1 Day Week in Melbourne, Victoria

Service Desk Analyst | Managed Services

Malvern, Victoria
remote
Permanent placement
75000 - 85000 AUD / Yearly
The CompanyWe're partnering with a well-established Managed Service Provider that has been delivering exceptional IT solutions to Australian businesses for more than 30 years. Due to continued growth, they're looking to add a customer-focused Service Desk Analyst who has MSP experience to their collaborative Melbourne team.This is an excellent opportunity to join a business with an outstanding culture, work with a diverse client base, and develop your technical skills across a broad range of technologies. The RoleYou will primarily provide support to a range of client's Microsoft environments.More specific duties are highlighted below:<ul><li>Provide support remotely for managed service clients.</li><li>Troubleshoot hardware, software, Microsoft Windows and Microsoft 365 issues.</li><li>Administer Microsoft 365 and hybrid cloud environments.</li><li>Create and maintain accurate documentation</li><li>Provide excellent customer service at all times.</li></ul> Your ProfileYou'll enjoy working directly with customers and thrive in an environment where your troubleshooting skills are put to the test.You will bring:<ul><li>Previous experience working within an IT Managed Services Provider (MSP) - mandatory.</li><li>Experience supporting Microsoft 365, Windows and hybrid environments.</li><li>Exposure to networking and endpoint support.</li><li>Knowledge of IT security solutions and best practices.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>A professional, customer-first approach.</li><li>The ability to work independently while contributing to a collaborative team.</li></ul> What's on Offer<ul><li>Hybrid working environment.</li><li>Friendly and supportive team culture.</li><li>Exposure to a wide range of technologies and projects.</li><li>Opportunity to build long-term relationships with clients.</li><li>Ongoing learning and career development.</li><li>Competitive salary package.</li><li>Regular team social events.</li></ul> If you're looking to join a growing MSP where you'll have genuine variety, autonomy and the opportunity to make an impact, we'd love to hear from you. Apply TodayPlease send your resume by clicking on the Apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013476552By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuOTI1NTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-24T05:25:10Z

Senior Business Process Lead | Transformation

Melbourne CBD, Victoria
remote
Contract/Temporary
700 - 900 AUD / Daily
Senior Business Process Lead Contract, 3 months | Melbourne We're working with a large national organisation currently in the middle of a major systems transformation, moving off legacy ERP and CRM platforms onto Microsoft Dynamics, with a parallel shift to a new CMS platform. It's a genuinely hands on build phase, not a maintenance role, and they need someone who can roll their sleeves up. What you'll actually be doing: Most of the process documentation that exists today is basic and incomplete, so you'll be building out detailed, granular process maps from the ground up across several priority areas, including the digital platform transition (new content, configuration and governance workflows). You'll be working closely with the business to validate these as the organisation evolves, not just capturing what exists today. A big part of this engagement is coaching too. There are three business analysts on the team who are strong on process but haven't done deep process architecture work before, and part of your mandate is to lift their capability so they can carry this forward once you're gone. What they need to see from you:<ul><li>Real transformation experience, not a purely BAU or operational process background</li><li>Comfort operating in an environment that's still figuring some things out as it goes, rather than one with mature, fixed processes</li></ul> Good to have, not essential:<ul><li>Government or not for profit experience, particularly if you're used to less structured, ambiguous environments</li><li>Specific tooling background isn't a deal breaker for them</li><li>Worth flagging: if your background is mostly large banks or telcos with very rigid, structured process environments, this one might feel like a different kind of challenge, so it's worth thinking about whether that flexibility is a fit for you</li></ul> Logistics:<ul><li>Three month contract</li><li>Melbourne based team, some interstate collaboration via Teams</li><li>Immediate start preferred, up to two weeks notice accepted</li></ul> If this sounds like your kind of project, get in touch.Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013508287FB This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNTY2MDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T00:33:27Z