3 results for Desktop Support Engineer in Melbourne, Victoria

Desktop Support Analyst

Richmond, Victoria
remote
Permanent placement
80000 - 90000 AUD / Yearly
About the OpportunityWe are seeking an experienced IT Support Analyst to join a global organisation and play a critical role in delivering high-quality technical support across the business. This is a hands-on position suited to someone who enjoys troubleshooting complex issues, supporting end users, and working across infrastructure, applications, and operational IT services.Working as part of a collaborative IT team, you will act as a key escalation point, ensuring incidents are resolved efficiently while contributing to continuous improvement initiatives and maintaining a reliable technology environment. Key Responsibilities<ul><li>Provide advanced support across Microsoft technologies, including Windows Desktop, Windows Server, and Microsoft 365.</li><li>Support business-critical applications and SaaS platforms.</li><li>Troubleshoot remote connectivity technologies including VPN, Citrix, Remote Desktop Services (RDS), and network-related issues.</li></ul><ul><li>Manage incidents through their full life-cycle, including triage, prioritisation, investigation, resolution, and user communication.</li></ul><ul><li>Manage the life-cycle of end-user technology, including procurement, configuration, deployment, and tracking of laptops, desktops, mobile devices, and software assets.</li></ul> About YouTo be successful in this role, you will bring strong technical capability combined with excellent communication and customer service skills.Technical Experience<ul><li>Strong experience supporting Microsoft environments, including Windows 10/11, Windows Server, Active Directory, Entra ID, and Microsoft 365.</li><li>Understanding of networking fundamentals including TCP/IP, DNS, DHCP, WAN, and LAN concepts.</li><li>Experience supporting remote access technologies such as VPN, RDP, Citrix, or similar platforms.</li><li>Exposure to PowerShell scripting and automation.</li><li>Experience using ITSM or ticketing platforms within an IT Service Management environment.</li></ul>Professional Skills<ul><li>Strong analytical and troubleshooting abilities with a structured approach to problem solving.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while managing competing priorities.</li><li>Strong organisational skills and attention to detail.</li><li>A customer-focused mindset with a commitment to delivering exceptional service outcomes.</li></ul>What We're Looking For<ul><li>Proven experience within IT Service Operations or End User Support in a medium to large enterprise environment.</li><li>Experience supporting manufacturing, warehousing, or distribution environments will be highly regarded.</li><li>Relevant tertiary qualifications in Information Technology or equivalent industry experience.</li><li>ITIL Foundation (v3 or v4) certification.</li></ul>Working Environment<ul><li>Full-time onsite position.</li><li>Participation in an on-call roster and occasional after-hours maintenance activities.</li><li>Occasional travel to local and remote sites.</li><li>Ability to work comfortably in both office and operational environments, including manufacturing and distribution facilities.</li></ul>If you're a proactive IT professional who enjoys solving complex technical challenges and making a tangible impact on business operations, we'd love to hear from you. Job Ref number: 06810-0013458942 -TWBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNTQzMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-23T00:53:45Z

Service Desk Analyst

Hawthorn, Victoria
remote
Contract/Temporary
40 - 40 AUD / Hourly
The CompanyOur client is looking for someone to join their team on contract basis for 3 months. You will be providing front line support therefore you must be okay to work onsite 5 days a week. The RoleAs a Service Desk Analyst you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will provide exceptional technical support to end users. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience<ul><li>Strong experience with O365.</li><li>Triaging support calls.</li><li>Outstanding people skills.</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul> About youYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer?<ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul><h2>Job Reference Number: 06810-0013466250AS</h2> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMzgwNDQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-07T06:41:17Z

Energy Markets Specialist

Melbourne CBD, Victoria
remote
Permanent placement
115000 - 120000 AUD / Yearly
The Company Our client is one of Australia's most respected industrial businesses and a recognised leader in sustainability, manufacturing and resource recovery. Operating a large and complex national footprint, they continue to invest heavily in energy efficiency, renewable energy and carbon reduction initiatives that deliver both commercial and environmental outcomes. As the energy landscape continues to evolve, they are seeking a commercially minded Carbon & Energy Markets Specialist to help shape their approach to carbon management, environmental certificate strategies and energy market participation. This is a unique opportunity to join a high-performing Energy team in a role that combines commercial analysis, market strategy, sustainability and regulatory expertise.The Role Reporting directly into an impressive General Manager, this is a broad and commercially-focused role responsible for helping optimise the organisation's participation across carbon and environmental certificate markets. Working closely with stakeholders across Energy, Sustainability, Finance and Operations, the appointed candidate will provide market analysis, commercial insight and strategic advice to support carbon management, energy efficiency initiatives and environmental certificate programs.Key responsibilities will include:<ul><li>Developing and managing strategies across green and white certificate schemes</li><li>Analysing carbon markets and providing commercial recommendations around certificate positioning and trading</li><li>Supporting the organisation's carbon management roadmap and emissions obligations</li><li>Identifying opportunities to generate value from energy efficiency and renewable energy initiatives</li><li>Monitoring market trends, regulatory developments and emerging carbon policy</li><li>Supporting budgeting, forecasting and commercial planning activities</li><li>Working closely with operational teams to identify projects eligible for environmental certificate creation</li><li>Building relationships with regulators and industry stakeholders while ensuring ongoing compliance</li></ul> This is a genuinely diverse role that combines elements of commercial analysis, market strategy, sustainability, regulatory affairs, energy management and financial performance. Your Profile As this role includes elements of analysis, trading strategy, energy management and sustainability, the successful candidate could be working in a broad range of roles. The company would be especially interested in speaking with commercially curious professionals who enjoy solving complex problems and are motivated by the opportunity to work at the intersection of energy, sustainability and commercial decision-making. Specifically, you may come from a variety of backgrounds, including:<ul><li>Energy markets or commodity trading</li><li>Commercial or strategic analysis</li><li>Energy engineering</li><li>Environmental or process engineering</li><li>Carbon markets or emissions management</li><li>Renewable energy</li><li>Utilities or infrastructure</li><li>Manufacturing or industrial operations</li><li>Sustainability with a strong commercial focus</li><li>Energy or environmental consulting</li></ul> As such, you may currently be working as an Energy Analyst, Commercial Analyst, Carbon Specialist, Energy Engineer, Environmental Engineer, Market Analyst, Sustainability Consultant, Commercial Manager or in a similar analytical or technical role. Most importantly, you will bring:<ul><li>Strong analytical and problem-solving skills</li><li>A commercial mindset with the ability to translate technical information into business outcomes</li><li>An interest in energy markets, carbon management and sustainability</li><li>Excellent stakeholder engagement and communication skills</li><li>The ability to interpret data, identify opportunities and influence strategic decisions</li><li>A can-do attitude and the ambition to grow within a large and prominent Australian business</li></ul> Whilst previous experience with carbon markets, environmental certificates or energy trading would be highly regarded, the business is equally interested in candidates with transferable analytical or engineering experience who are looking to develop their career in this rapidly evolving field. This then, is an outstanding opportunity to join a market-leading organisation in a role that offers genuine variety, commercial exposure and the opportunity to play a key part in Australia's transition to a lower-carbon economy. Apply Today Please send your resume by clicking on the apply button.Reference Number: 06810-0013461496PMThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS41OTMzNC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-26T06:30:10Z