Desktop Support Engineer jobs in Melbourne, Victoria

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Desktop Support

Melbourne, Victoria
remote
Contract/Temporary
41 - 42.5 AUD / Hourly
The CompanyOur client is an established healthcare organisation seeking a hands-on Desktop Support professional to support users across multiple sites. The RoleProvide Level 1 & 2 onsite and remote desktop support, resolving technical issues and maintaining IT systems. Key responsibilities include:<ul><li>Troubleshoot hardware, software and connectivity issues</li><li>Manage incidents and tickets via ServiceNow</li><li>Deploy and configure devices and applications</li><li>Support Microsoft 365 and user accounts</li><li>Assist with upgrades and system rollouts</li></ul> Your Skills & Experience<ul><li>Level 1 & 2 desktop support experience</li><li>Windows 10/11 and Microsoft 365</li><li>Active Directory / Entra ID</li><li>ServiceNow or similar ITSM tools</li><li>Hardware and network troubleshooting</li><li>Intune / SCCM highly regarded</li><li>Strong communication and customer service</li><li>Valid driver's licence and unrestricted Australian working rights</li></ul> About YouYou're a proactive Desktop Support professional who enjoys solving problems and delivering great customer service. You're confident troubleshooting technical issues, managing competing priorities and working independently or within a team. What's on Offer?<ul><li>Supportive and collaborative IT team</li><li>Hands-on exposure to diverse technologies</li><li>Multi-site healthcare environment</li><li>Opportunity to build your technical expertise</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Ref N: 06810-0013522016-LRBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmEucm9iaW5zb24uMzU0MzcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T05:27:04Z

Service Desk Analyst | Managed Services

Malvern, Victoria
remote
Permanent placement
75000 - 85000 AUD / Yearly
The CompanyWe're partnering with a well-established Managed Service Provider that has been delivering exceptional IT solutions to Australian businesses for more than 30 years. Due to continued growth, they're looking to add a customer-focused Service Desk Analyst who has MSP experience to their collaborative Melbourne team.This is an excellent opportunity to join a business with an outstanding culture, work with a diverse client base, and develop your technical skills across a broad range of technologies. The RoleYou will primarily provide support to a range of client's Microsoft environments.More specific duties are highlighted below:<ul><li>Provide support remotely for managed service clients.</li><li>Troubleshoot hardware, software, Microsoft Windows and Microsoft 365 issues.</li><li>Administer Microsoft 365 and hybrid cloud environments.</li><li>Create and maintain accurate documentation</li><li>Provide excellent customer service at all times.</li></ul> Your ProfileYou'll enjoy working directly with customers and thrive in an environment where your troubleshooting skills are put to the test.You will bring:<ul><li>Previous experience working within an IT Managed Services Provider (MSP) - mandatory.</li><li>Experience supporting Microsoft 365, Windows and hybrid environments.</li><li>Exposure to networking and endpoint support.</li><li>Knowledge of IT security solutions and best practices.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>A professional, customer-first approach.</li><li>The ability to work independently while contributing to a collaborative team.</li></ul> What's on Offer<ul><li>Hybrid working environment.</li><li>Friendly and supportive team culture.</li><li>Exposure to a wide range of technologies and projects.</li><li>Opportunity to build long-term relationships with clients.</li><li>Ongoing learning and career development.</li><li>Competitive salary package.</li><li>Regular team social events.</li></ul> If you're looking to join a growing MSP where you'll have genuine variety, autonomy and the opportunity to make an impact, we'd love to hear from you. Apply TodayPlease send your resume by clicking on the Apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0013476552By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuOTI1NTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-24T05:25:10Z

Head of Infrastructure & Networks

Seddon, Victoria
remote
Permanent placement
200000 - 215000 AUD / Yearly
AboutLead enterprise technology across a large, multi-site Australian organisation.This is an opportunity to shape infrastructure, network and architecture across a complex, geographically dispersed business.We're partnering with a large, well-established Australian organisation to appoint a Head of Infrastructure, Network & Architecture. The opportunityYou'll lead the organisation's Network, Infrastructure and Architecture functions, balancing reliable day-to-day operations with longer-term transformation.Key responsibilities include:<ul><li>Infrastructure & Network: Lead enterprise infrastructure and connectivity, ensuring availability, performance, scalability and resilience.</li><li>Architecture & Strategy: Develop technology roadmaps, establish architecture standards and align investment with business priorities.</li><li>Service Delivery & Resilience: Strengthen service management, disaster recovery, business continuity and incident management.</li><li>Commercial Management: Oversee strategic vendors, MSPs, telecommunications providers, budgets and supplier performance.</li><li>People & Stakeholders: Lead and develop technical teams while partnering with senior business leaders and global technology stakeholders.</li></ul> About youYou're an experienced technology leader who can operate strategically while understanding the practical realities of running enterprise infrastructure.You'll ideally bring:<ul><li>Significant leadership experience across enterprise infrastructure, networking and/or technology operations.</li><li>Strong knowledge of WAN, SD-WAN, LAN, wireless, network security and cloud infrastructure.</li><li>Experience with Azure, Microsoft 365, Entra ID and Active Directory.</li><li>A track record of delivering infrastructure transformation and operational improvement.</li><li>Strong commercial acumen, stakeholder management and people leadership skills.</li></ul>Experience in retail, logistics, supply chain, manufacturing, healthcare, hospitality or another large, multi-site environment will be highly regarded. Why consider this opportunity?<ul><li>Strategic influence: Join the Technology Leadership Team and shape technology direction.</li><li>Scale and complexity: Lead technology across a large, distributed operation.</li><li>Broad ownership: Influence infrastructure, network, architecture and transformation.</li><li>Meaningful impact: Improve technology resilience and support the organisation's future growth.</li></ul> Interested?If you're an established Infrastructure, Network or Technology leader who have successfully managed complex technology environments across multiple sites, we'd welcome a confidential conversation.Apply now or get in touch to learn more. Job reference: 06810-0013521217 TW<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNDQ1ODAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-12T01:30:27Z

3 results for Desktop Support Engineer in Melbourne, Victoria