<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>This organisation is a fantastic Not-for-Profit who help some of the most vulnerable people across Australia. The team are tight-knit who value teamwork, work collaboratively together and strive to provide exceptional customer service and experiences to end users.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>In this role you will join a Service Desk team of 5 staff members, supporting approximately 1000 users and 1400 devices across Australia but predominantly in Melbourne, Victoria.</p><p> </p><p>Due to increase project demands within the organisation, the existing Service Desk team are struggling to meet BAU Service Desk requirements and are therefore looking for an exceptional customer service focused, Service Desk support to join the team on a 6 month contract.</p><p> </p><p>You will be required to be in office 3 days a week with your working from home days dependant on the rest of the teams availability.</p><p> </p><p>You <span style="text-decoration: underline;">MUST</span> have a valid Australian driver's license and be able to occasionally travel to various sites and locations across Melbourne. A company car will be provided.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Skills and Experience </span></strong></p><p> </p><ul><li>At least 2 years full time working experience in a Service Desk or IT Support position.</li><li>Proven experience and understanding of the Not-for-Profit sector are highly desirable.</li><li>Exceptional written and verbal communication skills.</li><li>A genuine passion for customer service and ensuring end-users are given an attentive and warm experience that will leave them highly satisfied.</li><li>Strong experience working with and administering O365 including MS Teams, SharePoint online, OneDrive and Exchange online.</li><li>Strong experience working with and administering Active Directory and Azure AD.</li><li>Strong experience supporting Intune and enrolling devices.</li><li>Experience with MDM system to enrol, troubleshoot, update and maintain mobile devices and laptops.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> </p><p>You are immediately available, a quick thinker, highly adaptable and you have a natural flair for solving problems. You are a true team player who values collaboration and are motivated by providing an exceptional level of customer service. You have a can-do attitude and will always give something a go. You have amassed excellent experience to date and are able to join an organisation and hit the ground running.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06810-0013323824 JR</p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMTEwNDYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to join a forward-thinking organisation who are a pillar of the Melbourne culture. You will be based close to Melbourne CBD and have the opportunity to work with new technologies and interesting projects. </p><p>This role is a hybrid role where you are expected in the office at least 3 days a week. </p><p><strong><span style="text-decoration: underline;"><br />Key Responsibilities</span></strong></p><ul><li><strong>Strategy & Planning</strong>: Collaborate with IT and business stakeholders to ensure reliable operation and alignment of IT systems with business objectives.</li><li><strong>Acquisition & Deployment:</strong> Scope, design, implement, and deploy new applications and enhancements, especially in cloud environments (Azure, AWS).</li><li><strong>Operational Management:</strong> Manage incidents, upgrades, maintenance, and documentation. Provide 2nd and 3rd level support.</li><li><strong>Information Security:</strong> Adhere to quality and security policies; identify and report issues.</li><li><strong>Continuous Improvement:</strong> Contribute to reference architectures, process documentation, and technical standards.</li><li><strong>General:</strong> Lead technical projects, manage vendors, and design/manage cloud-based solutions. Cybersecurity responsibilities include identifying and mitigating threats.</li><li><strong>Stakeholder Engagement:</strong> Build strong relationships with internal teams and external service providers.</li></ul><p> <br /><strong><span style="text-decoration: underline;">Required Experience & Skills</span></strong></p><ul><li>Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).</li><li>Minimum 8 years' experience in system/cloud engineering, with at least 4 years in a senior role.</li></ul><p><strong><br />Technical Expertise:</strong></p><ul><li>Advanced administration of Active Directory (AD) and Azure AD in hybrid environments.</li><li>Expert in Microsoft Intune, endpoint management, and Group Policy Objects (GPOs).</li><li>Strong experience with Office 365, Azure, Windows Server (2016+), SCCM, Exchange (hybrid), and SQL Server.</li><li>Proficient in PowerShell scripting and automation.</li><li>Experience with SaaS, PaaS, IaaS, and enterprise domain design/support.</li><li>Level 3 troubleshooting and support for complex infrastructure.</li></ul><p><strong><br />Certifications:</strong></p><ul><li>Relevant cloud certifications (e.g., AWS Solutions Architect, Azure Solutions Architect Expert), MCSA/MCSE (Windows Server 2016+), ITIL Foundation (desirable).<br /><br /></li></ul><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p> You are an expert communicator who can explain technical concepts to non-technical staff. You have a natural flair for solving problems and come with a high level of attention to detail with an awareness of current security threats and best practices.<br /><br /></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> </p><p><strong>Job Reference No: 06810-0013319562JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMDc3OTUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p>Working hours will be vary between 8am-4pm.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: 06810-0013326703JR</strong></p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uOTIzMDAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>The Company</strong><br /><br />This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p><strong>The Role</strong><br /><br />Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p>Working hours will be vary between 8am-4pm.</p><p><strong>Your Profile</strong><br /><br />You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p><strong>Apply Today</strong></p><p>Please send your resume by clicking on the apply button.</p><p>Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne</p><p><strong>Job Reference No: <a href="https://rh.my.salesforce.com/a1GVT000005GKaz">06810-0013324795</a>JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMzYwOTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>This is an opportunity to assist with hardware and IT troubleshooting on a casual part-time assignment for an education based provider.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Please note, you must have a valid WWCC for this assignment which is an employer based WWCC (not voluntary).</p><p> </p><p>You will be assisting users with hardware based troubleshooting and IT walk-up support over the course of multiple days helping with PC issues, troubleshooting hardware and audio devices.</p><p> </p><p>Working hours will be vary between 8am-4pm.</p><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>You are a clear communicator, quick thinker, highly adaptable and you have a natural flair for solving problems. You enjoy the customer service requirements within IT and are a personable and approachable IT professional.</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p> </p><p>Please send your resume by clicking on the apply button.</p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: <a href="https://rh.my.salesforce.com/a1GVT000005IPEn">06810-0013326700</a> JR</strong></p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uNjg1MDkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
