4 results for Change Manager in Melbourne, Victoria

Business Systems & Automation Manager

Melbourne CBD, Victoria
remote
Permanent placement
160000 - 175000 AUD / Yearly
OverviewOur IT services, specialising in MSP, MSSP, and project implementation, is expanding rapidly. We need a Business Systems & Automation Manager to oversee our operations. As an organisation with 50% internal growth over the last 12 months, we're looking to continue our growth trajectory and improve ongoing services and systems throughout. This is a newly created role responsible for ensuring our platforms, workflows, and data are accurate, efficient, and scalable. The successful candidate will both design and implement system and process improvements, with a strong focus on operational efficiency, billing accuracy, and automation.This is not a support, project, or people management role. It is a builder-owner position where you will be deeply involved in the configuration, clean-up, and hands-on optimisation, while being accountable for long-term outcomes. Key Responsibilities<ul><li>Own and optimise ConnectWise Manage workflows, SLAs, billing rules, and integrations</li><li>Build and deploy automations to reduce manual effort and boost technician productivity</li><li>Develop dashboards and reports translating SLA, utilisation, and profitability data into insights</li><li>Document and standardise processes, driving compliance and best practice adoption</li><li>Audit billing, minimise leakage, and identify revenue and efficiency opportunities</li><li>Lead ConnectWise stabilisation then transition to ongoing optimisation and governance</li><li>Collaborate across Service Delivery, Finance, and Technical teams</li><li>Deliver measurable ITSM improvements across Incident, Problem, and Change Management </li></ul>Key Skills<ul><li>5+ years MSP business systems or PSA/RMM administration</li><li>Advanced ConnectWise Manage workflows, billing, automation</li><li>Track record of system transformation with measurable outcomes</li><li>Reporting, integrations, and data-driven insights</li><li>Detail-oriented, self-directed, process-driven</li><li>Bridges technical and non-technical stakeholders</li></ul> What Success Looks Like<ul><li>Months 1 - 6: Stabilised ConnectWise, clean data, improved billing accuracy</li><li>Ongoing: Measurable gains in efficiency, profitability, reporting adoption, and scalability</li><li>Role evolves from fixing deficiencies to continuously optimising how the business runs </li></ul>What We Offer<ul><li>Competitive salary with performance incentives</li><li>High-impact role in a fast-growing specialist MSP</li><li>Flexible/hybrid/remote working arrangements</li><li>Professional development in PSA, automation, and process excellence</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013424165 - PJThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjk5MjQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-04-22T06:05:56Z

Systems Engineer

Notting Hill, Victoria
remote
Permanent placement
120000 - 140000 AUD / Yearly
About the CompanyOur client is a well-established and values-driven Managed Service Provider known for delivering high-quality IT solutions to a diverse client base. With a strong focus on collaboration, innovation, and professional development, they offer a supportive environment where engineers can thrive and make a meaningful impact.About the RoleAn exciting opportunity exists for an experienced Senior Systems Engineer to join a high-performing team. This hands-on role involves scoping, designing, and implementing infrastructure and cloud projects while acting as a senior escalation point for complex technical issues.Working across Microsoft Azure, Microsoft 365, and networking technologies, you will combine deep technical expertise with strong customer engagement and pre-sales support.Key Responsibilities<ul><li>Provide pre-sales technical support across Azure, Microsoft 365, and networking solutions.</li><li>Lead the design and delivery of infrastructure and cloud projects.</li><li>Act as the senior escalation point for complex support issues, including major incidents, problem, and change management.</li><li>Support and enhance Service Delivery processes, driving continuous improvement.</li><li>Collaborate with internal teams and clients to ensure successful project outcomes and high customer satisfaction.</li><li>Produce clear and comprehensive technical documentation.</li></ul>Skills & ExperienceEssential:<ul><li>Minimum 5+ years' experience in a similar role within a Managed Service Provider (MSP).</li><li>Proven experience delivering Azure and Microsoft 365 cloud migrations.</li><li>Strong background in systems and network design, including security best practices.</li><li>Excellent communication and stakeholder management skills.</li></ul>Technical Expertise:<ul><li>Microsoft Azure (including IaaS)</li><li>Microsoft 365 and Intune</li><li>Windows Server, Active Directory, and Group Policy</li><li>Networking: switching, routing, firewalls, and VPNs</li><li>Backup solutions: Veeam and Azure Backup</li><li>Storage technologies: SAN, NAS, and DAS</li></ul>What's on Offer<ul><li>Opportunity to join a collaborative and values-driven organisation.</li><li>Exposure to diverse and technically challenging projects.</li><li>Strong emphasis on professional development and certifications.</li><li>Supportive team culture with opportunities for career progression.</li><li>Competitive salary package commensurate with experience.</li></ul>How to ApplyIf you're a customer-focused Senior Systems Engineer looking to take the next step in your career, we'd love to hear from you. Click the 'Apply' button to submit your application today.This is a hybrid position.<h2 class="pageDescription">06810-0013393614 TW</h2>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuNzM1NTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-04-13T23:43:57Z

Network Administrator

Cremorne, Victoria
remote
Permanent placement
100000 - 115000 AUD / Yearly
The Company A leading not-for-profit organisation based in the inner suburbs of Melbourne have seen huge growth in Melbourne, resulting in heavy investment in the IT team & infrastructure. The knock on effect has been the creation of a rapidly developing environment which requires technically proficient and experienced IT staff. The Role As the Network Administrator and key component of the IT team you will be afforded a high level of responsibility and must have great capabilities when it comes to managing and administering complex enterprise networks. Your role will include both the maintenance and management of legacy networks and assisting Senior Engineers with the design and implementation of new networks. On offer is the opportunity for career progression and to work in a hybrid work environment. About You You will have demonstrable skills administering complex networks have experience with:<ul><li>Solid networking fundamentals: switching, routing, VLANs, DHCP, DNS, and QoS</li><li>Hands-on experience supporting enterprise Wi-Fi environments</li><li>Exposure to Cisco, Fortinet, and HPE Aruba technologies</li><li>ITIL-aligned experience across incident, change, problem, and request management</li><li>Strong operational capability: network security awareness, monitoring tools, and documentation upkeep</li></ul>Regarding qualifications and certification, you will have:<ul><li>Cisco certification (CCNA/CCNP)</li><li>Tertiary qualifications in a related field</li></ul> Apply Today If you are interested in this role, please click on the Apply button today! Reference: 06810-0013427292 TW By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGhvbWFzLldhcmQuMjczNTYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-05-01T03:11:06Z

Executive Assistant to Founder

Richmond, Victoria
remote
Contract/Temporary
55 - 75 AUD / Hourly
The OpportunityA rare Executive Assistant role supporting founders within a private organisation. This is a trusted, hands‑on position requiring daily on‑site support in a growing and dynamic environment. 3 month temporary to permanent opportunity. The RoleWorking closely with two founders, the Executive Assistant will provide end‑to‑end business and personal support, while supporting office operations, stakeholder engagement and events during a period of growth and transition. Key ResponsibilitiesExecutive & Traditional EA Support<ul><li>Provide day‑to‑day executive support across business and personal matters</li><li>Manage complex diaries and inboxes, balancing competing and shifting priorities</li><li>Prepare correspondence, agendas, minutes and follow‑up actions</li><li>Screen communications and act as a trusted gatekeeper</li><li>Manage expenses, invoices, records and general administrative tasks with precision</li></ul>Stakeholder & Events Management<ul><li>Act as a key point of contact for senior stakeholders, advisors, partners and external providers</li><li>Build and maintain strong relationships with internal and external stakeholders</li><li>Coordinate meetings, briefings and stakeholder engagements</li><li>Assist with planning and delivery of internal and external events, ensuring high‑quality execution</li></ul>Office Management & Operations (20-25%)<ul><li>Assist with an upcoming office relocation and day‑to‑day office operations</li><li>General office management</li><li>Coordinate facilities, suppliers and internal logistics as required</li></ul>Travel, Private & Lifestyle Support<ul><li>Manage complex domestic and international travel, including detailed itineraries</li><li>Coordinate private travel and events, liaising with trusted providers and advisors to ensure seamless delivery</li></ul> About YouYou are a highly trusted Executive Assistant who brings precision, judgement and composure to everything you do. You operate comfortably in confidential settings and take genuine pride in supporting mission‑driven work.<ul><li>Exceptional attention to detail, with a high level of accuracy, follow‑through and ownership</li><li>Absolute discretion and confidence operating within highly confidential and sensitive environments</li><li>Innovative and forward‑thinking, with a natural ability to refine and improve processes rather than simply maintain them</li><li>Calm, confident and measured in style</li><li>Highly conscientious, accountable and dependable, with a strong sense of responsibility</li><li>Deeply aligned with the mission, values and purpose of the organisation</li><li>Resilient and adaptable, able to pivot quickly and manage change with professionalism and composure</li><li>Authentic, candid and emotionally intelligent, balancing honesty with professionalism and sound judgement</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Or to have a confidential conversation with Chelsea, call (03) 9691 3649Reference Number: 06810-0013419530CSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuNTgzOTAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-04-14T22:53:55Z