5 results for Transformation Project Director in Melbourne, Victoria

Finance Systems Project Manager | $150-180k + super

Melbourne CBD, Victoria
remote
Permanent placement
150000 - 180000 AUD / Yearly
An opportunity has arisen for an experienced Finance Systems Project Manager to lead the delivery of a significant enterprise-wide finance transformation program.Reporting directly to the Chief Financial Officer, this role will be responsible for driving the implementation and optimisation of key finance and payroll systems, including SAP Payroll and broader ERP platforms. You will play a critical role in ensuring projects are delivered on time, within budget, and aligned to strategic business objectives while managing a diverse group of stakeholders across finance, technology, operations and executive leadership teams.This position offers the opportunity to make a genuine organisational impact by modernising finance systems, improving business processes and driving sustainable operational improvements. The OpportunityAs the Finance Systems Project Manager, you will take ownership of the end-to-end project life cycle, from business case development and procurement through to implementation, change management and post-go-live review.You will work closely with senior leaders, technical teams and external vendors to ensure successful delivery of critical finance systems initiatives and continuous improvement outcomes. Key Responsibilities<ul><li>Lead the delivery of finance systems projects, including SAP Payroll and ERP implementations and enhancements.</li><li>Develop and manage detailed project plans, budgets, timelines, governance frameworks and reporting mechanisms.</li><li>Facilitate project workshops, stakeholder meetings, steering committee updates and solution design sessions.</li><li>Manage project risks, issues and dependencies, ensuring appropriate mitigation strategies are implemented.</li><li>Coordinate business requirements gathering, process analysis and solution design activities.</li><li>Drive vendor engagement, procurement and tender processes, including due diligence and contract management activities.</li><li>Oversee data migration, testing, system implementation and go-live readiness activities.</li><li>Lead organisational change management initiatives to support successful adoption of new systems and processes.</li><li>Conduct post-implementation reviews and identify opportunities for ongoing improvement and optimisation.</li><li>Build strong relationships across finance, technology and operational teams to ensure alignment and project success.</li></ul> About YouYou are an experienced project leader with a strong background delivering complex finance systems and ERP projects. You possess a combination of project management and finance & accounting knowledge, commercial acumen and stakeholder engagement skills, enabling you to successfully navigate complex environments and deliver outcomes.You will bring: <ul><li>Demonstrated experience managing finance system upgrades, ERP or payroll implementation projects.</li><li>Strong understanding of finance processes, reporting frameworks, data migration and systems integration.</li><li>Experience delivering SAP Payroll or similar payroll system implementations is desirable.</li><li>Proven capability managing project budgets, governance frameworks, timelines and resource planning.</li><li>Exceptional stakeholder management skills with the ability to influence and engage executives, operational leaders and technical teams.</li><li>Strong analytical and problem-solving capabilities with a focus on continuous improvement.</li><li>Experience leading business transformation and organisational change initiatives.</li></ul> Qualifications<ul><li>Tertiary qualification in Accounting, Finance, Business, Project Management or a related discipline.</li><li>Experience within government, healthcare, public sector or similarly regulated environments will be advantageous.</li></ul> Why Apply?This is a unique opportunity to lead a high-profile finance transformation program with strong executive sponsorship and organisation-wide visibility.You will join a purpose-driven organisation committed to innovation, continuous improvement and delivering meaningful outcomes, while working alongside a collaborative and highly engaged leadership team.If you are passionate about finance transformation, systems implementation and delivering complex projects that create lasting organisational impact, we would welcome your application. Job reference number: 06810-0013458337LHBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjE4NzE2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-23T05:43:59Z

Project Manager - Customer Service

Heatherton, Victoria
remote
Contract/Temporary
70 - 100 AUD / Hourly
The Company Our client is a large healthcare organisation providing a range of healthcare services across Melbourne.<ul><li>Lead an end-to-end review of client referral and onboarding processes across the organisation.</li><li>Map current-state processes, identify inefficiencies, duplication, and bottlenecks across the customer journey</li><li>Partner with the CEO and executive leadership team to design a streamlined, scalable customer service and onboarding model</li><li>Drive process improvement initiatives to enhance service delivery, turnaround times, and overall customer experience</li><li>Analyse data and workflows to identify opportunities for automation (including the use of appropriate artificial intelligence) and systems enhancements</li><li>Design clear roles, responsibilities and governance arrangements.</li><li>Work closely with frontline teams to understand pain points and embed new ways of working</li><li>Lead change management activities, ensuring buy-in and adoption across teams</li><li>Review and optimise team structure, roles, and responsibilities within the Customer Service function</li><li>Recommend and support implementation of technology solutions</li><li>Establish clear KPIs, service standards, and reporting frameworks to measure success</li><li>Develop documentation including process maps, SOPs, and training materials</li></ul> Transformation Roadmap and Implementation Planning<ul><li>Translate future-state process designs into a practical and achievable implementation plan.</li><li>Develop detailed recommendations, business cases and benefit realisation plans.</li><li>Prioritise initiatives according to impact, effort and risk.</li><li>Define milestones, deliverables, dependencies and resource requirements.</li><li>Establish performance measures and reporting frameworks (lead and lag indicators).</li><li>Identify quick wins alongside longer-term transformational opportunities.</li></ul> Key Requirements / Experience<ul><li>Recent proven experience leading and implementing similar projects</li><li>Experience in process improvement, transformation, or operational project roles</li><li>Background working in customer service environments, ideally within call centres or high-volume service operations</li><li>Strong track record of streamlining workflows and implementing efficiencies across multi-touchpoint teams</li><li>Experience with system implementation, automation, or digital transformation initiatives</li><li>Ability to analyse complex processes and translate them into simple, scalable solutions</li><li>Strong stakeholder engagement skills, with experience working closely with senior leaders</li><li>Demonstrated change management capability - bringing teams along the journey</li><li>Data-driven approach with the ability to measure impact and outcomes</li><li>Highly practical, hands-on approach with a focus on delivering real outcomes (not just strategy)</li></ul> Job Reference Number: 06830-0013458284CGBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wNjE1Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-22T01:32:32Z

Change Analyst

Fitzroy, Victoria
remote
Contract/Temporary
600 - 700 AUD / Daily
The Company A well-established not-for-profit organisation is currently undertaking a large-scale technology transformation, migrating a legacy system onto a modern D365 CRM platform. With a strong internal culture and a mission-driven focus, they're looking for an experienced Change Analyst to help their people move smoothly through this change. The Role You'll support delivery of the change and training plan for the transformation, working closely with the project team, technical delivery partners and business stakeholders. Day to day, this includes developing user guides, training materials and FAQs, coordinating and supporting a Change Champion network, and helping the broader business prepare for and adopt new ways of working ahead of go-live. You'll also act as a key point of contact for the network, helping to translate technical changes into clear, practical guidance and supporting the resolution of issues as they arise. Your Profile<ul><li>Experience supporting IT change and/or business transformation initiatives</li><li>Experience with D365 CRM highly regarded</li><li>Strong stakeholder engagement and communication skills, both written and verbal</li><li>Ability to translate technical concepts into clear, end-user-friendly language</li><li>Working knowledge of change management frameworks and methodologies</li><li>Strong organisational and documentation skills</li><li>Comfortable working autonomously in a fast-paced, evolving environment</li></ul> Apply Today Please send your resume by clicking on the apply button. Job Reference Number: 06810-0013465475FBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/ZnJhbmtsaW4uYnJvd24uNDM4MjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-07-06T07:59:26Z

Associate Director - Risk & Compliance

Melbourne, Victoria
remote
Permanent placement
180000 - 200000 AUD / Yearly
About the CompanyRobert Half is proud to be partnering with a renowned international consulting firm that delivers deep expertise, objective insights, and unparalleled collaboration to help corporate leaders confidently navigate the future. Operating across an international network, the business partners with major organisations across a broad range of industries, including financial institutions, hospitality businesses, manufacturers, telcos and government agencies to solve complex operational, risk, compliance and technology challenges.With a people-centric approach and a focus on genuine career development, this business can offer a career unlike traditional, rigid professional services environments, and offer ambitious and entrepreneurial individuals an opportunity to thrive. Operating with an internally collaborative, highly supportive and genuinely innovative approach, the business offers talented individuals an environment to progress; rewards individual initiative and team collaboration while offering the robust organisational backing of a globally renowned brand. About the RoleSuited to a high-performing Senior Manager or Associate Director within a Big 4 or premier mid-tier firm, this exceptional opportunity for an Associate Director will offer a clear path to leadership which is unencumbered by traditional rigid internal hierarchies. This position offers a distinct alternative: the autonomy to co-lead a growing local practice, paired with a transparent, fast-tracked trajectory to Director.As an Associate Director, you will lead complex client engagements, manage high-performing teams and build trusted relationships with senior executives, boards and regulators. You will play a key role in helping organisations navigate heightened regulatory expectations, strengthen governance frameworks, uplift risk and compliance capabilities, and respond effectively to regulatory change.You will also contribute to the continued growth of the practice through business development, thought leadership and the development of its people. Key Responsibilities: Client Leadership<ul><li>Lead the delivery of complex risk, compliance and regulatory advisory engagements.</li><li>Act as a trusted advisor to executive stakeholders, boards, board committees and risk leadership teams.</li><li>Manage multiple engagements simultaneously while maintaining exceptional quality and client service standards.</li><li>Present findings, recommendations and insights to senior client stakeholders.</li></ul> Risk & Compliance Advisory<ul><li>Lead and advise clients across areas including:</li><li>Enterprise Risk Management (ERM)</li><li>Compliance framework design and uplift</li><li>Governance and accountability frameworks</li><li>Regulatory reviews and remediation programs</li><li>Risk culture assessments</li><li>Three Lines Model design and optimisation</li><li>Compliance monitoring and assurance programs</li><li>Conduct risk and operational risk management</li><li>Financial crime risk management, including AML/CTF obligations</li><li>Regulatory change implementation</li></ul> Industry SpecialisationWork with clients across highly regulated sectors including:<ul><li>Banking</li><li>Wealth and superannuation</li><li>Insurance</li><li>Payments and fintech</li><li>Gaming and wagering</li><li>Casinos and hospitality</li></ul> Business Development<ul><li>Identify and pursue new business opportunities.</li><li>Develop proposals, client presentations and thought leadership.</li><li>Build and maintain strong relationships with existing and prospective clients.</li><li>Contribute to market-facing initiatives and industry events.</li></ul> People Leadership<ul><li>Lead, coach and mentor consultants and managers.</li><li>Support recruitment, capability development and performance management activities.</li><li>Foster a collaborative and high-performing team culture.</li></ul> About YouThis is a business which values comprehensive, top-tier consulting capability and commercial acumen above all else. While a background in Financial Services or heavily regulated sectors like Gaming is highly advantageous, they will be most attracted by a balanced blend of technical depth and leadership capability. Ideally, you will bring some or most of the following:<ul><li>8-12+ years of experience within consulting, financial services, gaming, regulatory agencies or risk and compliance functions.</li><li>Demonstrated experience leading large-scale risk, compliance or regulatory transformation initiatives.</li><li>Strong knowledge of Australian regulatory frameworks and obligations.</li><li>Experience engaging with executive leadership, boards and regulators.</li><li>Proven project and program management capabilities.</li><li style="display: inline !important;">Strong business development and relationship management skills.</li><li>Excellent written, verbal and presentation skills.</li><li>Relevant tertiary qualifications in business, commerce, law, finance or a related discipline.</li></ul> Desirable experience in one or more of the following areas will be highly regarded:<ul><li>AML/CTF and financial crime compliance</li><li>CPS 230, CPS 220 and broader prudential regulation</li><li>Responsible gambling and gaming regulation</li><li>Risk and compliance operating model design</li><li>Internal audit</li><li>Regulatory remediation programs</li><li>Governance reviews and board effectiveness assessments</li><li>Data, technology and risk transformation initiatives</li></ul> In addition to the above, you will be an individual who is motivated by a genuine opportunity for career progression in a collaborative, professional environment as well as one with a great culture and international renown. For the right person, this is a great opportunity. What is on offer<ul><li>The opportunity to work with leading organisations on their most important risk and regulatory challenges.</li><li>Exposure to C-suite executives, boards and regulators.</li><li>A collaborative and high-performing team environment.</li><li>Clear career progression opportunities within a growing practice.</li><li>Access to market-leading learning and development programs.</li><li>Flexible working arrangements and a strong focus on employee wellbeing.</li></ul>This is a company who knows that financial wellbeing is about more than just your base pay. In additional to a competitive base salary and industry-leading bonus plan, they offer an extensive, people-first benefits suite designed to support your personal growth, health, and financial security. Reference number: 06810-0013457007-PM Please send your resume by clicking on the apply button. Your application will be assessed within 3-5 working days. Please note only shortlisted candidates will be contacted. Learn more about our recruitment services: <a href="https://www.roberthalf.com.au/contact-us">https://www.roberthalf.com.au/contact-us</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS43MDE3MC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-19T00:17:19Z

Business Analyst | Optima Rostering

Melbourne CBD, Victoria
remote
Contract/Temporary
150000 - 170000 AUD / Yearly
The CompanyOur client is a long-established, for-purpose healthcare and aged care provider with more than a century of history and over 10,000 people delivering care across Victoria. They look after people at every stage of life, and they care just as much about the teams doing that work. It's a values-led organisation where the systems you help build flow straight through to the frontline, and where transformation is done thoughtfully, not just quickly. The RoleBehind every great care team is a roster that works. We're looking for a Business Analyst who understands that, and who wants to do work that genuinely matters.This isn't a role about writing requirements and handing them over. It's about getting under the skin of how a large, complex workforce actually runs, asking the hard questions, and helping design something better. If you like untangling messy real-world problems and you take quiet pride in getting the detail right, you'll feel at home here.You'll be a key part of an Optima (RLDatix) workforce management and rostering transformation, working across HCM and payroll integrations to turn genuinely complicated workforce rules into clean, well-designed processes. What your day will look like<ul><li>Digging into current rostering, time-and-attendance and workforce processes, then reimagining how they could work, rather than simply documenting what's there</li><li>Making sense of complex enterprise agreements (EBAs) and modern awards, the penalty rates, allowances, loadings and rostering rules, and translating them into clear requirements and configuration logic</li><li>Working shoulder to shoulder with HR, payroll, clinical and operational teams, building trust and bringing people with you as processes change</li><li>Producing the artefacts that hold a project together: process maps, business rules, decision logs, requirements and traceability</li><li>Rolling up your sleeves through SIT and UAT, from test prep to defect triage, making sure everything stands up against the awards and the process design</li><li>Helping change and training land well, so new ways of working actually stick</li></ul> Your ProfileYou'll be an readily available Business Analyst with experience with Rostering andWorkforce Management experience.<ul><li>5+ years as a Business Analyst, with real form in process re-engineering and improvement, not just gathering requirements</li><li>Deep experience in health or aged care, ideally on workforce, rostering, HR or payroll work</li><li>A strong grasp of EBAs and modern awards, and a feel for how those rules play out inside a workforce management system</li><li>Hands-on exposure to rostering and workforce platforms (Optima / RLDatix is a real plus), and to HCM and payroll integrations</li><li>The people skills to move comfortably between clinical, corporate and technical conversations</li><li>A sharp analytical mind, clean documentation, and the judgement to know when to push and when to align</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013463096NA<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuMjk3NDUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-06-30T07:21:44Z