<p><strong>Working with </strong>a fast-growing provider of IT managed services, software implementation, and integration solutions across Australia. With a national footprint and a strong reputation for delivering high-quality technology services, the company is expanding its project delivery capabilities to meet increasing client demand and drive innovation in the IT services sector.</p><p>Recent developments include scaling up service offerings, enhancing delivery frameworks, and investing in project governance. This is an exciting opportunity to join a dynamic organisation at the forefront of digital transformation.</p><p> </p><p><strong>Role Summary</strong></p><p><br />As a <strong>Project Coordinator</strong>, you will play a key role in delivering IT service projects across Australia in a hybrid working environment. You'll coordinate cross-functional teams and manage project delivery from planning through to execution and transition to business-as-usual (BAU). Key responsibilities include:</p><ul><li>Supporting the delivery of managed service transitions, software implementations, and integration projects</li><li>Coordinating internal and external resources including engineers, service desk staff, and vendors</li><li>Managing project documentation, timelines, and stakeholder communications</li><li>Ensuring compliance with project governance frameworks and methodologies</li><li>Promoting service adoption and contributing to continuous improvement of delivery processes</li></ul><p> </p><p><strong>Skills and Requirements</strong></p><p><br /> We're seeking a proactive and detail-oriented professional with foundational project management experience. The ideal candidate will have:</p><ul><li>Strong organisational and communication skills</li><li>Experience in IT service delivery or project coordination</li><li>Ability to manage multiple priorities and stakeholder relationships</li><li>Familiarity with project management tools and methodologies</li></ul><p> </p><p><strong>Why Join Us?</strong></p><p><br /> This is a unique opportunity to grow your career in a supportive and innovative IT services company. Here's why this role stands out:</p><ul><li><strong>National Scope</strong>: Work across diverse projects with clients and teams nationwide</li><li><strong>Career Development</strong>: Gain exposure to strategic delivery and governance frameworks</li><li><strong>Hybrid Flexibility</strong>: Enjoy a mix of remote and office-based work</li><li><strong>Impactful Role</strong>: Contribute directly to the success of service delivery and client satisfaction</li></ul><p> </p><p>Reference Number: 06810-0013301810 PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjE0NjkzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We are seeking a Technical Business Analyst / Application Specialist to join our Business Systems team. This newly created role is pivotal in supporting and enhancing our Retail Directions ERP system, which underpins our POS and core retail operations. You will also work across a diverse technology stack including Microsoft SQL Server, Boomi middleware, Manhattan SCALE WMS, and Dynamics 365.</p><p>This is a hybrid role with a strong technical focus, ideal for someone with a passion for retail systems, a deep understanding of SQL, and a desire to grow into a future DBA or technical product owner.</p><p> </p><p><strong>Business Analysis & Requirements Gathering</strong></p><ul><li>Collaborate with stakeholders to understand business needs and translate them into clear, actionable application requirements.</li><li>Conduct gap analyses to identify discrepancies between current system capabilities and business objectives.</li></ul><p> </p><p><strong>Application Management & Support</strong></p><ul><li>Ensure the smooth operation, maintenance, and optimisation of core business applications, particularly <strong>Retail Directions ERP</strong>.</li><li>Troubleshoot and resolve application issues in collaboration with internal IT and external vendors.</li><li>Manage system upgrades, patches, and enhancements to ensure minimal disruption and maximum performance.</li><li>Configure and customise applications in a sustainable and supportable manner.</li></ul><p> </p><p><strong>Process Improvement & Automation</strong></p><ul><li>Identify inefficiencies in business processes and propose application-based solutions.</li><li>Support workflow automation initiatives using application features or integration tools like <strong>Boomi</strong>.</li><li>Contribute to digital transformation projects across the business.</li></ul><p> </p><p><strong>Testing & Quality Assurance</strong></p><ul><li>Assist in <strong>User Acceptance Testing (UAT)</strong> to ensure application changes meet business requirements.</li><li>Collaborate with developers and testers to validate bug fixes and new features.</li><li>Maintain test cases and documentation for application enhancements.</li></ul><p> </p><p><strong>Stakeholder & Vendor Management</strong></p><ul><li>Act as a liaison between business users, IT teams, and external vendors.</li><li>Support vendor selection processes and manage software contracts and licensing.</li><li>Ensure third-party applications meet business, operational, and security requirements.</li></ul><p> </p><p><strong>Key Technologies & Systems</strong></p><ul><li><strong>Retail Directions ERP</strong> (primary application - 80% of the role)</li><li><strong>Microsoft SQL Server</strong> - strong SQL skills essential (stored procedures, troubleshooting, performance tuning)</li><li><strong>Boomi</strong> - middleware for integration</li><li><strong>Manhattan SCALE</strong> - Warehouse Management System</li><li><strong>Microsoft Dynamics 365</strong></li><li><strong>SSIS</strong> - desirable for integration and data transformation</li></ul><p> </p><p>Reference Number: 06810-0013312091PJ</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjAyMTgxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is a global organisation with a strong presence across ANZ, SEA, the US and UK. With a focus on delivering robust technology solutions that support business growth and efficiency, the company values collaboration, innovation and technical excellence. You'll be joining a highly supportive environment where IT plays a critical role in driving transformation and operational success.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is an exciting opportunity for an experienced RPG Developer to join the IT team, working closely with stakeholders across ANZ and SEA. Reporting to the Software Services Manager, you'll play a key role in developing, enhancing, and supporting core ERP systems. The role involves end-to-end development - from requirements analysis and functional design through to coding, testing and support. You'll also collaborate with global IT teams and external vendors to deliver seamless, integrated technology solutions.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide analysis, functional and technical specifications, coding and unit testing for new developments, enhancements and bug fixes</li><li>Develop solutions that interface seamlessly with external systems</li><li>Deliver levels 1-3 application support for the Service Desk across ANZ & SEA</li><li>Attend workshops and meetings with business and IT users to define requirements and project scope</li><li>Write and maintain functional and technical specifications for review and approval</li><li>Collaborate with the IT Manager and Software Services Manager to ensure objectives are on track</li><li>Work with US and UK IT teams and third-party vendors as required</li><li>Regularly review and update unit test plans for compliance and audit purposes</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong></p><ul><li>Degree in Computer Science, Information Systems or equivalent</li><li>Significant experience as an RPG programmer in an ERP environment</li><li>Strong skills in RPG, RPGLE, CL and SQL programming</li><li>In-depth knowledge of the IBM-i platform and operating system</li><li>Strong understanding of coding best practices and ability to design effective business solutions</li><li>Knowledge of IO programs, file access, and use of copy books within RPG programs</li><li>Excellent analytical, problem-solving and project management skills</li><li>Strong collaboration skills, able to work effectively in a distributed and global team</li><li>Confident communicator with excellent written and verbal communication skills</li><li>Familiarity with O365 toolset desirable</li></ul><p><strong><span style="text-decoration: underline;"><br />Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button or email Sam Rothery on <a href="mailto:[email protected]">[email protected]</a></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p><strong><br />Job Reference No:</strong> 06810-0013310519SR</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/c2FtLnJvdGhlcnkuOTQ1MjAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
