2 results for Project Manager Erp Implementation in Melbourne, Victoria

Finance Systems Project Manager | $150-180k + super

Melbourne CBD, Victoria
remote
Permanent placement
150000 - 180000 AUD / Yearly
An opportunity has arisen for an experienced Finance Systems Project Manager to lead the delivery of a significant enterprise-wide finance transformation program.Reporting directly to the Chief Financial Officer, this role will be responsible for driving the implementation and optimisation of key finance and payroll systems, including SAP Payroll and broader ERP platforms. You will play a critical role in ensuring projects are delivered on time, within budget, and aligned to strategic business objectives while managing a diverse group of stakeholders across finance, technology, operations and executive leadership teams.This position offers the opportunity to make a genuine organisational impact by modernising finance systems, improving business processes and driving sustainable operational improvements. The OpportunityAs the Finance Systems Project Manager, you will take ownership of the end-to-end project life cycle, from business case development and procurement through to implementation, change management and post-go-live review.You will work closely with senior leaders, technical teams and external vendors to ensure successful delivery of critical finance systems initiatives and continuous improvement outcomes. Key Responsibilities<ul><li>Lead the delivery of finance systems projects, including SAP Payroll and ERP implementations and enhancements.</li><li>Develop and manage detailed project plans, budgets, timelines, governance frameworks and reporting mechanisms.</li><li>Facilitate project workshops, stakeholder meetings, steering committee updates and solution design sessions.</li><li>Manage project risks, issues and dependencies, ensuring appropriate mitigation strategies are implemented.</li><li>Coordinate business requirements gathering, process analysis and solution design activities.</li><li>Drive vendor engagement, procurement and tender processes, including due diligence and contract management activities.</li><li>Oversee data migration, testing, system implementation and go-live readiness activities.</li><li>Lead organisational change management initiatives to support successful adoption of new systems and processes.</li><li>Conduct post-implementation reviews and identify opportunities for ongoing improvement and optimisation.</li><li>Build strong relationships across finance, technology and operational teams to ensure alignment and project success.</li></ul> About YouYou are an experienced project leader with a strong background delivering complex finance systems and ERP projects. You possess a combination of project management and finance & accounting knowledge, commercial acumen and stakeholder engagement skills, enabling you to successfully navigate complex environments and deliver outcomes.You will bring: <ul><li>Demonstrated experience managing finance system upgrades, ERP or payroll implementation projects.</li><li>Strong understanding of finance processes, reporting frameworks, data migration and systems integration.</li><li>Experience delivering SAP Payroll or similar payroll system implementations is desirable.</li><li>Proven capability managing project budgets, governance frameworks, timelines and resource planning.</li><li>Exceptional stakeholder management skills with the ability to influence and engage executives, operational leaders and technical teams.</li><li>Strong analytical and problem-solving capabilities with a focus on continuous improvement.</li><li>Experience leading business transformation and organisational change initiatives.</li></ul> Qualifications<ul><li>Tertiary qualification in Accounting, Finance, Business, Project Management or a related discipline.</li><li>Experience within government, healthcare, public sector or similarly regulated environments will be advantageous.</li></ul> Why Apply?This is a unique opportunity to lead a high-profile finance transformation program with strong executive sponsorship and organisation-wide visibility.You will join a purpose-driven organisation committed to innovation, continuous improvement and delivering meaningful outcomes, while working alongside a collaborative and highly engaged leadership team.If you are passionate about finance transformation, systems implementation and delivering complex projects that create lasting organisational impact, we would welcome your application. Job reference number: 06810-0013458337LHBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjE4NzE2LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-06-23T05:43:59Z

Project Manager - Customer Service

Heatherton, Victoria
remote
Contract/Temporary
70 - 100 AUD / Hourly
The Company Our client is a large healthcare organisation providing a range of healthcare services across Melbourne.<ul><li>Lead an end-to-end review of client referral and onboarding processes across the organisation.</li><li>Map current-state processes, identify inefficiencies, duplication, and bottlenecks across the customer journey</li><li>Partner with the CEO and executive leadership team to design a streamlined, scalable customer service and onboarding model</li><li>Drive process improvement initiatives to enhance service delivery, turnaround times, and overall customer experience</li><li>Analyse data and workflows to identify opportunities for automation (including the use of appropriate artificial intelligence) and systems enhancements</li><li>Design clear roles, responsibilities and governance arrangements.</li><li>Work closely with frontline teams to understand pain points and embed new ways of working</li><li>Lead change management activities, ensuring buy-in and adoption across teams</li><li>Review and optimise team structure, roles, and responsibilities within the Customer Service function</li><li>Recommend and support implementation of technology solutions</li><li>Establish clear KPIs, service standards, and reporting frameworks to measure success</li><li>Develop documentation including process maps, SOPs, and training materials</li></ul> Transformation Roadmap and Implementation Planning<ul><li>Translate future-state process designs into a practical and achievable implementation plan.</li><li>Develop detailed recommendations, business cases and benefit realisation plans.</li><li>Prioritise initiatives according to impact, effort and risk.</li><li>Define milestones, deliverables, dependencies and resource requirements.</li><li>Establish performance measures and reporting frameworks (lead and lag indicators).</li><li>Identify quick wins alongside longer-term transformational opportunities.</li></ul> Key Requirements / Experience<ul><li>Recent proven experience leading and implementing similar projects</li><li>Experience in process improvement, transformation, or operational project roles</li><li>Background working in customer service environments, ideally within call centres or high-volume service operations</li><li>Strong track record of streamlining workflows and implementing efficiencies across multi-touchpoint teams</li><li>Experience with system implementation, automation, or digital transformation initiatives</li><li>Ability to analyse complex processes and translate them into simple, scalable solutions</li><li>Strong stakeholder engagement skills, with experience working closely with senior leaders</li><li>Demonstrated change management capability - bringing teams along the journey</li><li>Data-driven approach with the ability to measure impact and outcomes</li><li>Highly practical, hands-on approach with a focus on delivering real outcomes (not just strategy)</li></ul> Job Reference Number: 06830-0013458284CGBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS4wNjE1Mi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-06-22T01:32:32Z