<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>We're partnering with a well-established supplier of branded food products to some of the biggest names in food manufacturing and retail, including Unilever, General Mills, Bidfood, PFD, Woolworths, Coles, Costco, and Aldi. </p><p>They are now seeking an experienced Customer Service Officer to join a tight-knit, high-performing team initially as a temp with the view to joining the team in a permanent capacity. You'll work alongside a Business Development Representative and report to the Sales & Marketing Manager - playing a vital role in managing B2B client relationships, order processing, and service delivery.</p><p> </p><p><strong><span style="text-decoration: underline;">Role Responsibilities</span></strong></p><ul><li>Handle inbound and outbound customer enquiries via phone and email</li><li>Manage the customer service inbox and process orders accurately and efficiently</li><li>Liaise with distributors, manufacturers, and internal teams to coordinate deliveries and resolve any issues</li><li>Maintain strong product knowledge and order visibility to provide proactive updates</li><li>Identify solutions to challenges around delivery, quality, or product availability</li><li>Support continuous improvement in customer experience through a commercial lens</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Profile</span></strong><strong><span style="text-decoration: underline;"> </span></strong></p><ul><li>Proven experience in a B2B customer service role, ideally within FMCG or food manufacturing</li><li>Strong communication skills and a solutions-focused mindset</li><li>Experience managing order processing, coordinating with internal and external stakeholders</li><li>Highly organised with strong attention to detail and time management</li><li>Confident handling high-volume enquiries via phone and email</li><li>Commercially savvy and capable of supporting business development initiatives</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button. </p><p><strong> </strong></p><p>Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a></p><p> </p><p><strong>Job Reference No: </strong>06830-0013273910</p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Y2Fyb2xpbmUuZ3V0aHJpZS45NzExOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
<p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Our client is within the non for profit and healthcare space.</p><p><strong><span style="text-decoration: underline;"><br />The Role</span></strong></p><p>As a Marketing Assistant, you will play a key role in supporting the delivery of digital and social media initiatives. This is a hands-on role where you will assist with content creation, manage social media channels, and contribute to campaigns that drive brand awareness and engagement.<br /> <br /> Within this role you will be responsible for:</p><ul><li>Drafting, scheduling, and publishing posts across Instagram, Facebook, and LinkedIn</li><li>Coordinating and distributing email campaigns to key audiences</li><li>Updating website content and ensuring marketing materials are accurate and on-brand</li><li>Supporting broader digital marketing activities and initiatives</li><li>Monitoring engagement and identifying opportunities to grow audience reach</li></ul><p><br /> <strong><span style="text-decoration: underline;">Your Profile</span></strong></p><p>To be successful in this role, you will bring:</p><ul><li>2+ years' experience in a similar marketing or communications role, ideally within the NFP or healthcare sector</li><li>Strong written and verbal communication skills with the ability to create engaging content</li><li>A confident and proactive personality, able to work both autonomously and collaboratively</li><li>Hands-on experience with digital tools such as Google Ads, Canva, WordPress, and Mailchimp</li><li>Demonstrated ability to manage social media channels and grow audience engagement and reach</li><li>Strong organisational skills with the ability to manage multiple tasks and deadlines effectively</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: </em><strong>06810-0013039098BS</strong></p><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjQwMTM3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">