Governance Manager jobs in Melbourne, Victoria

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Project Manager

Richmond, Victoria
remote
Contract/Temporary
130000 - 135000 AUD / Yearly
The CompanyA purpose-driven not-for-profit that supports people to live well and be socially included. Its project enablement team delivers technology and business change across Microsoft 365, Azure and other platforms, as part of a multi-year technology transformation. Your ProfileYou are a tech-savvy project manager who can pick up anything and adapt fast. Resilient, quick thinking and comfortable when priorities shift, you build trusted relationships, keep people on the change journey, and take full ownership of your projects, in a sociable, get things done team. What is required from you<ul><li>Project management experience with an IT or technology implementation background</li><li>Proven delivery of complex projects using contemporary methodologies</li><li>Strong communication and stakeholder engagement across all levels</li><li>Managing risks, issues, budgets, vendors and governance reporting</li><li>Adaptable, able to handle shifting priorities and pick up new technologies quickly</li><li>Change management and communications exposure, such as user guides, comms plans and training</li><li>Not-for-profit experience highly regarded</li><li>Merger, platform uplift or Microsoft 365 and Azure exposure is a plus</li><li>Tertiary qualification in project management, IT or business, or equivalent experience</li><li>Right to work in Australia, plus a current NDIS Worker Screening Check and Working with Children Check</li></ul> What We Offer<ul><li>Flexible working arrangement (2 days in office)</li><li>Salary packaging</li><li>Exposure to a variety of exciting projects</li></ul> This is a hybrid position. <a href="https://rh.my.salesforce.com/a1GVT000008BKEv">06810-0013510410</a>-PJ By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjY4NDgwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-21T07:03:13Z

Risk & Compliance Manager

Melbourne, Victoria
remote
Permanent placement
120000 - 130000 AUD / Yearly
The CompanyRobert Half is partnering with a highly respected and long-established business to appoint Risk and Compliance position, with a broad remit and high visibility across the organisation. This is a newly created opportunity within a lean and collaborative environment, where you will have genuine exposure across the business and the opportunity to work closely with stakeholders at every level in an autonomous position with a depth of scope.As the business continues to strengthen its risk and governance framework, this is an excellent opportunity for someone looking to broaden their experience and take ownership of meaningful work.The RoleReporting into a key member of the Senior Leadership Team, the Risk and Compliance Manager will play an important role in supporting the ongoing development and maintenance of the organisation's risk and compliance framework.Key responsibilities will include:<ul><li>Supporting the development, maintenance and review of enterprise risk frameworks, registers and reporting.</li><li>Assisting with risk assessments and identifying emerging risks across the business.</li><li>Supporting compliance obligations, policies and internal controls.</li><li>Coordinating risk and compliance reporting for senior stakeholders.</li><li>Assisting with internal reviews, audits and control testing.</li><li>Working with stakeholders across the business to improve risk awareness and embed appropriate controls.</li><li>Contributing to broader governance and business improvement initiatives</li><li>Collaborating closely with Legal, IT, Operations, Finance and other teams to provide integrated oversight across a broad trance of areas including cyber, climate, and AI governance.</li><li>Oversee incident and breach management and reporting, ensuring appropriate escalation and continuous improvement.</li></ul>This is a role with plenty of scope to develop. The successful candidate be exposed to a broad range of business risks rather than being confined to a narrow area and as such, this represents an opportunity for someone with some risk and governance experience to further develop their understanding of enterprise risk, governance and compliance in a highly varied and autonomous position.Your ProfileIdeally suited to a Risk professional with approximately 2-5 years' experience, you will be someone from an enterprise risk, compliance, internal audit or related background.You may have developed a solid foundation in risk and are now looking for an opportunity to broaden your exposure, work across a diverse range of business areas, take greater ownership of the risk function and enjoy a closer working exposure to senior stakeholders.The role would suit someone who enjoys a fast-paced and dynamic environment, is comfortable working with a broad range of stakeholders and is looking to join a business with a strong reputation for its people, culture and employee experience.Ideally you will bring:<ul><li>2-5 years' experience in risk, compliance, internal audit or a related discipline.</li><li>Experience working with risk registers, controls, assessments and reporting</li><li>Strong written and verbal communication skills.</li><li>The confidence to work with stakeholders across different areas of a business.</li><li>Sound judgement and problem-solving ability with the capability to think both strategically and operationally.</li><li>A practical and commercial approach to risk rather than simply a policy-driven mindset.</li><li>A team-focused and inclusive approach and a curiosity and willingness to get involved across a broad range of issues.</li><li>Comfort working in a lean environment with a broad range of responsibilities and where no two days are the same.</li><li>A collaborative and a can-do attitude.</li></ul> With a breadth of exposure in a great business, this is a role which would be particularly well suited to someone relatively early in their risk career who wants to develop into a well-rounded risk professional rather than specialise too early.The successful candidate will join a long established, highly reputable business with an award-winning culture and a commitment to the professional development of its staff. For the right person, this is a great opportunity. Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013516602 PMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS44NTIwNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-30T05:16:03Z

Finance Manager

Melbourne CBD, Victoria
remote
Permanent placement
143000 - 143000 AUD / Yearly
The Company Are you a hands-on finance professional looking to take ownership of the finance function within a purpose-driven, growing organisation?We're partnering with a national, industry-led not-for-profit organisation focused on strengthening Australia's workforce through education, skills development and workforce planning across the health, aged care, disability, early childhood education, human services, sport and recreation sectors.Working closely with government and industry, the organisation plays an important role in identifying workforce needs, improving training pathways and supporting the development of a skilled workforce for the future.With a small, collaborative team and a national footprint, this is an excellent opportunity for a commercially minded Finance Manager who enjoys being hands-on, working across the full spectrum of finance and partnering closely with senior leadership. The Role Reporting to the Director of Corporate Services, you will take responsibility for the day-to-day running of the finance function, balancing hands-on financial management with budgeting, reporting, compliance and strategic financial support.As part of a lean organisation, this is a genuine end-to-end role where you will work closely with an external accounting firm to deliver accurate and timely financial reporting, manage compliance requirements and support the organisation's financial operations. You will also partner with the CEO, executive team and project leaders to provide meaningful financial insights, support decision-making and ensure funding is managed effectively.You will manage one direct report, an Administration Officer, and play a key role in maintaining strong financial controls, improving processes and supporting the organisation's ongoing development. Key Responsibilities <ul><li>Hands-on financial management: Oversee day-to-day finance operations, including accounts payable and receivable, general ledger, bank reconciliations, cash flow and expenditure monitoring.</li><li>Financial reporting: Review monthly management accounts, analyse variances and prepare clear, accurate financial information for senior leadership, the Board and funding bodies.</li><li>Budgeting and forecasting: Coordinate annual budgets, reforecasts and financial modelling, working closely with the external accounting firm and internal stakeholders.</li><li>External provider management: Act as the primary contact for the outsourced accounting firm, coordinating financial reporting, payroll, audit requirements and statutory compliance.</li><li>Funding and grants: Monitor grant expenditure, track funding milestones and prepare acquittals and financial reports in line with government funding agreements.</li><li>Governance and compliance: Ensure compliance with Australian Accounting Standards, taxation obligations, ACNC reporting requirements and relevant funding conditions.</li><li>Process improvement: Identify opportunities to strengthen financial processes, reporting, systems and internal controls.</li><li>Team leadership: Support and develop one direct report while fostering a collaborative and accountable working environment.</li></ul> Your Profile You are a proactive, detail-oriented finance professional who enjoys taking ownership and getting involved in the detail. You are comfortable operating in a small organisation where flexibility, initiative and the ability to manage competing priorities are essential.You will ideally bring:<ul><li>A degree or tertiary qualification in Accounting, Finance or Commerce, with CA/CPA qualification or working towards completion.</li><li>At least five years' experience in finance or accounting, including two or more years at a management or senior accountant level.</li><li>Strong experience across financial reporting, budgeting, forecasting and variance analysis.</li><li>The ability to manage relationships with external accounting providers, auditors and other stakeholders.</li><li>Sound knowledge of Australian accounting standards, taxation and financial compliance.</li><li>Advanced Excel skills and confidence working with financial systems and reporting tools.</li><li>Strong communication skills, with the ability to translate financial information for non-finance stakeholders.</li><li>A hands-on, solutions-focused approach and the confidence to work autonomously in a small, distributed team.</li></ul>Experience within the not-for-profit sector, government-funded programs, grant acquittals or ACNC reporting would be advantageous. What's on Offer? <ul><li>The opportunity to make a meaningful contribution to workforce development across essential Australian industries.</li><li>A broad, hands-on Finance Manager role with exposure to senior leadership and Board-level reporting.</li><li>The opportunity to take ownership of the finance function within a small, collaborative organisation.</li><li>A close working relationship with the Director of Corporate Services and an established external accounting firm.</li><li>Hybrid working arrangements, with flexibility to work from anywhere in Australia and occasional travel as required.</li></ul>If you're looking for a varied Finance Manager role where you can combine strong technical accounting skills with business partnering and make a genuine impact within a purpose-driven organisation, we'd love to hear from you. Apply Today If this sounds like the right opportunity for you, we'd love to hear from you! Simply apply with your up-to-date CV in Microsoft Word format (.doc or .docx). Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000008IM5V">06810-0013520259</a>LH This is a hybrid position By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjkwNjM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-16T03:16:39Z

Senior Manager - Investor Growth & Relationships

Melbourne, Victoria
remote
Permanent placement
160000 - 180000 AUD / Yearly
The OpportunityOur client is a long-established and highly respected Australian investment firm with a reputation built over generations for integrity, investment excellence and putting clients first.The firm has cultivated deep and enduring relationships across a sophisticated investor base and is recognised for doing business the right way. Its culture is equally distinctive; collaborative, thoughtful and professional, with people trusted to make an impact, encouraged to develop and supported to build long-term careers.As the business enters its next phase of growth, an opportunity has arisen for an experienced Senior Manager, Investor Relations & Growth to play a pivotal role in strengthening existing relationships and identifying new opportunities across the firm's investor and intermediary network.This is a role for an individual who enjoys building and maintaining client relationships, understands the investment landscape and can combine genuine relationship-building with commercial judgement. The RoleReporting into senior leadership, the selected candidate will take ownership of a broad Investor Relations & Growth mandate spanning sophisticated investors, SMSFs, Financial Planners, accounting and professional partner firms, as well as selected organisations across the for-purpose and not-for-profit sector.They will be both a senior relationship manager and a commercial leader; trusted to deepen existing relationships, identify opportunities for growth and represent the firm with credibility across a diverse stakeholder base.Importantly, they will become a trusted adviser to clients and partners, working closely with internal investment, compliance and operational teams to ensure the client experience is consistently exceptional.The appointed candidate will also lead and develop a small, high-performing team, creating an environment of accountability, collaboration and continuous development.Key responsibilities<ul><li>Build and deepen long-term relationships with Financial Planners, sophisticated investors, SMSFs and other strategic stakeholders.</li><li>Act as a trusted adviser, understanding client objectives and connecting them with appropriate investment solutions and insights.</li><li>Identify and develop opportunities to grow relationships, assets and the firm's broader market presence.</li><li>Represent the firm externally with credibility, professionalism and a clear understanding of its investment philosophy and client proposition.</li><li>Develop relationships with strategic partner organisations, including professional services, for-purpose and not-for-profit organisations.</li><li>Lead, coach and mentor a small, experienced team, supporting their development and performance.</li><li>Work closely with investment, operations and compliance teams to deliver a seamless client experience.</li><li>Ensure all activity is undertaken within AFSL requirements, internal governance frameworks and the firm's high standards of conduct.</li></ul> About YouYou will be an experienced relationship professional from financial services, ideally with exposure to investments, wealth management, funds management or an adjacent environment.You will combine commercial instinct with sound judgement and genuine relationship-building ability. Of greatest significance is your ability to build a relationship and trust with sophisticated stakeholders, understanding their needs and create enduring partnerships.You will ideally bring:<ul><li>Proven experience managing relationships with Financial Planners, HNW/SMSF investors, institutional-style clients or comparable sophisticated stakeholders.</li><li>Strong commercial and stakeholder management capability, with a track record of growing and retaining important relationships.</li><li>A sound understanding of financial services regulation, including AFSL obligations and governance requirements.</li><li>Strong written and verbal communication skills and the confidence to engage with a diverse range of stakeholders.</li><li>Experience leading, mentoring or developing others, or the capability and desire to step into a broader leadership role.</li><li>A genuine interest in investments, markets and the broader financial services landscape.</li></ul>In addition, you will be intellectually curious, commercially minded and highly credible, with the maturity to build relationships at senior levels without relying on a hard-sell approach.You will be someone who:<ul><li>Puts clients and long-term relationships ahead of short-term wins.</li><li>Operates with integrity and is comfortable making principled decisions.</li><li>Is naturally curious and interested in understanding what matters to clients and partners.</li><li>Builds trust quickly and communicates with authenticity.</li><li>Works collaboratively and brings others with them.</li><li>Has high standards and takes pride in doing things properly.</li><li>Enjoys developing people and contributing to a positive, high-performing team culture.</li></ul>This is a rare opportunity to join an established firm with an exceptional reputation and a genuinely distinctive culture at an important point in its evolution.You will have the autonomy and influence to shape the firm's Investor Relations & Growth agenda, while working alongside experienced professionals across investment, operations and leadership.For the right person, this represents an exceptional opportunity to build something enduring, have meaningful influence and develop a long-term career with a firm that genuinely values its people and its relationships. Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013416282-PMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cGF0cmljay5tY2tpbm5leS43MDEyOC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-10-08T23:21:45Z

Financial Controller | Private Family Office

Richmond, Victoria
remote
Permanent placement
180000 - 200000 AUD / Yearly
The CompanyOur client is a highly sophisticated Private Family Office managing a diverse portfolio of global assets, private market investments, and complex trust structures. Operating with a lean, high-performing team, they maintain an agile, collaborative environment where every team member plays a direct role in protecting and growing their investment portfolio. They pride themselves on best-practice governance, precise operational execution, and maintaining high standards across all counterparty and regulatory relationships. This is a supportive, team-first environment with an extraordinary sense of collaboration and connectedness. The RoleWe are seeking an autonomous, detail-driven Financial Controller to take end-to-end ownership of our compliance, audit, counterparty management, and private market investment operations.The Financial Controller will maintain active oversight and a complete operational grasp of the financial from compliance, investment performance and financial reporting. This role requires a pragmatic professional who can comfortably navigate high-skilled technical governance, tax, and legal frameworks while staying hands-on with operational execution across a lean team.Key Responsibilities:<ul><li>Governance, Tax & Regulatory Compliance: Lead external and internal audit functions; update and enforce internal policies; manage insurance renewals and corporate secretarial tasks; oversee ASIC, ATO, and CAR (AFSL) compliance; liaise with local/offshore tax advisor on returns and foreign hybrid elections; and oversee BAS, FBT, and payroll tax compliance.</li><li>Private Market Operations: Direct the complete subscription process (including legal/tax reviews of fund docs and KYC requirements); prepare Trustee management recommendation letters; process and reconcile capital calls, distributions, and private market trade settlements; and review investment valuations.</li><li>Counterparty Management: Act as the primary liaison for fund managers, service providers, and trustees; manage on boarding documentation; and conduct ongoing trustee service reviews.</li><li>Financial Oversight & Operations: Maintain full visibility across weekly and monthly financial, performance, and cash flow reports; oversee property management filings; and manage supplier invoices and payment approvals.</li></ul> About You<ul><li>Cultural Anchor & Team Player: You bring low ego, high integrity, and a genuinely supportive, positive attitude to the workplace. In a lean team, culture is everything. You actively foster a collaborative, trust-based environment where communication is transparent and people back each other up.</li><li>Autonomous & Self-Directed: You operate with a true "ownership mindset." You don't wait for instructions; you identify what needs to be done, take full accountability from start to finish, and run with it independently.</li><li>Process Innovator: You naturally look for ways to optimise, streamline, and strengthen existing workflows - whether that's sharpening internal governance frameworks, refining private market subscription processes, or automating monitoring procedures.</li><li>Technical Versatility & Accounting Acumen: Hold relevant tertiary qualifications (CA/CPA, Finance, Law, or Governance qualifications highly regarded) with experience across family offices, wealth management, fund administration, or private client practice. You have a solid grasp of financial reporting, tax concepts, and private market deal structures-able to thoroughly interrogate numbers and documentation without needing to build the core management accounts yourself.</li><li>Pragmatic Adaptability: High agility to comfortably bridge high-level technical governance, legal reviews, and strategic tax liaisons with hands-on, operational execution. No task is "too big or too small."</li></ul> This is a rare, high-autonomy opportunity to step into an impactful Financial Controller Role in a close-knit and high performing Family Office environment.Reference: 06810-0013512983JM By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy4yMzYxNi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-24T00:16:55Z

Commercial Manager

Mulgrave, Victoria
remote
Contract/Temporary
170000 - 190000 AUD / Yearly
The Company An established and growing Australian organisation is undergoing an exciting period of transformation, with significant investment in technology, systems, people and operational capability. Following recent acquisitions and continued growth, the organisation is focused on integrating its expanding operations, strengthening its finance function and building scalable processes to support its long-term strategy. The Role Reporting directly to the Chief Financial Officer, this role plays a pivotal part in delivering commercial insights that support and enhance business performance. The position acts as a true strategic partner to operational teams, providing analysis, guidance, and support to drive informed decision-making and sustainable growth. Key responsibilities include: <ul><li>Act as a strategic business partner to the CFO and regional leadership teams, providing commercial insight to support decision-making</li><li>Lead budgeting, forecasting and financial planning processes in partnership with business leaders.</li><li>Deliver clear and insightful management reporting, highlighting key drivers, trends, risks and opportunities.</li><li>Provide financial modelling, scenario analysis and recommendations to support strategic and operational decisions.</li><li>Manage financial governance frameworks, ensuring compliance with requirements and internal control standards.</li><li>Identify, assess and communicate key financial and commercial risks and opportunities to senior leadership.</li><li>Lead, coach and develop the commercial/finance team, build capability, accountability and a high-performance culture.</li></ul> Your Skills & Experience <ul><li>CA/CPA qualified with strong technical accounting and financial reporting expertise.</li><li>Proven experience with full ownership of P&L, including budgeting, forecasting, and variance analysis.</li><li>Advanced financial planning and modelling skills, with strong proficiency in Excel and Power BI.</li><li>Strong commercial acumen with the ability to translate financial data into actionable business insights.</li><li>Proven stakeholder management skills, partnering with senior leaders to drive financial performance and strategic decision-making.</li><li>Full working rights in Australia (Australian citizenship, permanent residency, or valid work visa). </li></ul>For more information, please reach out directly to the Management Resources team in Mulgrave on 03 9239 8100By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjUwMDU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-23T00:38:35Z

Member Services Coordinator

Melbourne CBD, Victoria
remote
Contract/Temporary
38 - 45 AUD / Hourly
The OpportunityOur client is a well-established, highly regarded membership-based organisation providing specialised services and support to its members across Australia.Working within a transformation phase for the business, they are seeking support to provide exceptional frontline service while supporting the day-to-day administration of the organisation's membership function.This is an excellent opportunity for someone who enjoys building relationships, solving problems and providing a high level of customer service, while also being comfortable working with systems, data and detailed administrative processes. This temporary assignment has the opportunity to go permanent. The Role<ul><li>Reporting to the Member Services Team Leader, you will act as an important first point of contact for members and support a broad range of enquiries and administrative activities across the full membership lifecycle.</li></ul>Your responsibilities will include:<ul><li>Responding to member enquiries via phone and email in a professional and timely manner</li><li>Providing information and support regarding memberships, services, applications and account changes</li><li>Processing membership applications, amendments and other transactions</li><li>Maintaining accurate member records and updating information within the CRM</li><li>Managing follow-up actions and ensuring member enquiries are resolved efficiently</li><li>Supporting payments, contributions, refunds and other member-related transactions</li><li>Assisting with membership renewals and periods of increased activity</li><li>Supporting reporting, data preparation and general administration</li><li>Helping members navigate online portals, forms and resources</li><li>Identifying more complex enquiries and escalating these appropriately</li><li>Contributing to process improvements and maintaining a consistently high standard of member service</li><li>The position operates within an established governance and compliance framework, so accuracy, confidentiality and following procedures will be important.</li></ul> About You<ul><li>We are looking for someone who is warm, professional, organised and genuinely customer-focused. You will enjoy being part of a smaller team where everyone contributes and takes ownership of delivering a great member experience.</li></ul>Ideally, you will bring:<ul><li>2-3+ years' experience in member services, customer service, administration or a similar service-based environment</li><li>Strong written and verbal communication skills</li><li>Experience managing customer or member enquiries from initial contact through to resolution</li><li>Confidence working with CRM or customer/member management systems</li><li>Strong attention to detail and data accuracy</li><li>Intermediate Microsoft 365 skills</li><li>The ability to manage competing priorities and follow established processes</li><li>Sound judgement and the confidence to escalate more complex matters when required</li><li>A collaborative and flexible approach to working within a small team</li><li>Experience within a membership organisation, insurance, financial services or another regulated environment will be highly regarded.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013516608CISThis is a fully onsite position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuMDQ2MjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-30T23:32:00Z

7 results for Governance Manager in Melbourne, Victoria