Administration Customer Support Officer jobs in Melbourne, Victoria

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Member Services Coordinator

Melbourne CBD, Victoria
remote
Contract/Temporary
38 - 45 AUD / Hourly
The OpportunityOur client is a well-established, highly regarded membership-based organisation providing specialised services and support to its members across Australia.Working within a transformation phase for the business, they are seeking support to provide exceptional frontline service while supporting the day-to-day administration of the organisation's membership function.This is an excellent opportunity for someone who enjoys building relationships, solving problems and providing a high level of customer service, while also being comfortable working with systems, data and detailed administrative processes. This temporary assignment has the opportunity to go permanent. The Role<ul><li>Reporting to the Member Services Team Leader, you will act as an important first point of contact for members and support a broad range of enquiries and administrative activities across the full membership lifecycle.</li></ul>Your responsibilities will include:<ul><li>Responding to member enquiries via phone and email in a professional and timely manner</li><li>Providing information and support regarding memberships, services, applications and account changes</li><li>Processing membership applications, amendments and other transactions</li><li>Maintaining accurate member records and updating information within the CRM</li><li>Managing follow-up actions and ensuring member enquiries are resolved efficiently</li><li>Supporting payments, contributions, refunds and other member-related transactions</li><li>Assisting with membership renewals and periods of increased activity</li><li>Supporting reporting, data preparation and general administration</li><li>Helping members navigate online portals, forms and resources</li><li>Identifying more complex enquiries and escalating these appropriately</li><li>Contributing to process improvements and maintaining a consistently high standard of member service</li><li>The position operates within an established governance and compliance framework, so accuracy, confidentiality and following procedures will be important.</li></ul> About You<ul><li>We are looking for someone who is warm, professional, organised and genuinely customer-focused. You will enjoy being part of a smaller team where everyone contributes and takes ownership of delivering a great member experience.</li></ul>Ideally, you will bring:<ul><li>2-3+ years' experience in member services, customer service, administration or a similar service-based environment</li><li>Strong written and verbal communication skills</li><li>Experience managing customer or member enquiries from initial contact through to resolution</li><li>Confidence working with CRM or customer/member management systems</li><li>Strong attention to detail and data accuracy</li><li>Intermediate Microsoft 365 skills</li><li>The ability to manage competing priorities and follow established processes</li><li>Sound judgement and the confidence to escalate more complex matters when required</li><li>A collaborative and flexible approach to working within a small team</li><li>Experience within a membership organisation, insurance, financial services or another regulated environment will be highly regarded.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013516608CISThis is a fully onsite position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuMDQ2MjEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-30T23:32:00Z

Collections Officer | Healthcare Sector

Richmond, Victoria
remote
Permanent placement
72000 - 75000 AUD / Yearly
The Company Robert Half are currently partnering with one of the region's leading healthcare providers in the recruitment of a Collections Officer. This is a fantastic opportunity to join an employer of choice in the health sector, boasting an outstanding office location easily accessible by car or public transport. Working as part of a team, you will provide meaningful support to the finance function, playing a key role in revenue management and the timely collection of outstanding debtors. This position is offered on a full-time permanent offering salary packaging benefits, health and wellbeing programs, and plenty of opportunity for career development The flexibility to work from home 2 days per week following training is also provided. The Role Working within a friendly team environment your responsibilities will include: <ul><li>Undertake debtor functions relating to patient accounts</li><li>Receipting of payments</li><li>Bank reconciliations</li><li>Liaising with Medicare to correctly allocate payments</li><li>Review data and debt for inpatients</li><li>Answering queries from patients for general account inquiries</li><li>Contribute to the achievement of individual and team targets as set out by management</li><li>Provide excellent customer service to both internal and external customers in relation to all aspects of the accounts department</li></ul> Your Skills & Experience <ul><li>Previous accounts receivable experience gained in the healthcare sector</li><li>Systems savvy with and intermediate level of MS Excel.</li><li>Strong communication skills to maintain positive working relationships with a variety of stakeholders</li><li>Ability to work independently and as part of a team.</li></ul> Apply Today Please send your resume by clicking on the apply button.Reference Number: 06810-0013522879LS This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjAyNDMyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-09T04:48:20Z

Customer Experience Specialist

Reservoir, Victoria
remote
Contract/Temporary
36.00 - 38.00 AUD / Hourly
The CompanyOur client is a multi-faceted organisation who operates within fast-moving-consumer-goods (FMCG). Due to ongoing expansions and increase in demand, they are looking for an experienced customer support and administrative professional to join their team ASAP. The RoleSupporting their third-party logistics, warehousing and FMCG brands, this role is responsible for reviewing and processing all orders for B2B customers whilst providing excellent customer service to the businesses they assist. This is a fast-paced role which requires a high level of attention to detail and the ability to problem solve.This role is Monday-Friday, 100% onsite, working 7am-3pm. This role is to commence ASAP on a temporary contract, with the potential to convert permanent for the right candidate! DutiesWorking collaboratively within a team of 8, some of your duties will include:<ul><li>Receive orders via email and the electronic system and process these in the system</li><li>Liaise between Purchasing & Warehouse regarding stocks required for outstanding orders to ensure despatch of orders within timeslots required</li><li>Create invoices to accurately reflect customer purchases</li><li>Problem solve between accounts where items may be out of stock and find solutions</li><li>Database management and document distribution to required teams</li></ul> Your ProfileTo be a successful candidate you must have:<ul><li>Previous experience in a similar B2B Administrative + Customer Service role - essential</li><li>Previous experience in FMCG or a similar industry (e.g. warehousing, logistics, manufacturing etc) - desirable</li><li>Be immediately available to start!</li><li>Have full working rights in Australia</li></ul> Perks & Benefits<ul><li>Free parking onsite!</li><li>Be part of a collaborative and supportive Customer Experience team!</li><li>Discounted goods from shops that stock their products!</li><li>2 additional days of wellbeing leave per year!</li><li>Full handover period offered</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: <a href="https://rh.my.salesforce.com/a1GVT000005op9J?srPos=0&srKp=a1G">06810-0013360771</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuNDcxNjkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-28T01:35:13Z

Accounts Receivable Officer (Billing) | Healthcare Sector

Camberwell, Victoria
remote
Contract/Temporary
38 - 40 AUD / Hourly
The CompanyRobert Half is currently recruiting for an experienced Accounts Receivable / Billing Officer to start immediately on an initial 3-month temporary contract.This is a fantastic opportunity to join an employer of choice in the health sector, boasting an outstanding office location easily accessible by car or public transport. Working as part of a team, you will provide meaningful support to the finance function, playing a key role in ensuring billing accuracy and financial integrity across the business.The flexibility to work from home 2 days per week following training is also provided. The RoleWorking within a friendly team environment your responsibilities will include:<ul><li>Ensuring the accuracy for Medicare billing</li><li>Enter and review MBS item numbers for billing</li><li>Processing and receipting of payments</li><li>Monitor debtor accounts, issue statements, followed up outstanding payments</li><li>Reconciliations</li><li>Answering queries from patients for general account inquiries</li><li>Contribute to the achievement of individual and team targets as set out by management</li><li>Provide excellent customer service to both internal and external customers in relation to all aspects of the accounts department</li></ul> Your Skills & Experience<ul><li>Previous accounts receivable / billing experience gained in the healthcare sector</li><li>Previous experience with MBS item number billing</li><li>Systems savvy with and intermediate level of MS Excel.</li><li>Strong communication skills to maintain positive working relationships with a variety of stakeholders</li><li>Ability to work independently and as part of a team.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06810-0013513929LS This is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjY3OTMxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-27T22:11:07Z

Collections Officer

Mulgrave, Victoria
remote
Contract/Temporary
37.00 - 40.00 AUD / Hourly
The Company Our client is a highly regarded global organisation within the automotive and financial services sector, recognised for its premium brand, strong customer focus and market-leading reputation.An opportunity has become available for an experienced Collections Officer to join their established customer operations team on a temporary basis through until the end of the year. This is a fantastic opportunity to join a professional, supportive and fast-paced environment with a strong focus on delivering positive customer outcomes. The RoleWorking within a busy call centre environment, your primary responsibility will be managing customer accounts and recovering outstanding debt through a combination of inbound and outbound collections activity.You will work with customers to understand their individual circumstances, negotiate appropriate payment solutions and provide support to customers experiencing financial hardship, while balancing customer outcomes with commercial requirements. Your responsibilities will include:<ul><li>Managing a portfolio of overdue customer accounts</li><li>Conducting high-volume inbound and outbound collections calls</li><li>Negotiating payment arrangements and suitable solutions with customers</li><li>Identifying and appropriately managing customers experiencing financial hardship</li><li>Providing a professional and empathetic customer experience</li><li>Maintaining accurate records of customer interactions and agreed actions</li><li>Working towards individual and team KPIs and performance targets</li><li>Liaising with internal stakeholders where required</li></ul>This is a temporary position through until the end of the year, working five days per week. Some Saturday work will occasionally be required as part of the roster. Your ProfileTo be successful in this role, you will have:<ul><li>Previous Collections/Debt Recovery experience</li><li>Previous experience working within a call centre/contact centre environment</li><li>Strong customer service skills and a professional telephone manner</li><li>Confidence managing both inbound and outbound customer calls</li><li>Experience working towards KPIs and performance targets</li><li>Strong negotiation and problem-solving skills</li><li>Excellent written and verbal communication skills</li><li>Availability to work five days per week through until the end of the year, including occasional Saturdays</li></ul>This is an excellent opportunity for an experienced Collections Officer to join a prestigious global organisation and contribute to a high-performing customer-focused team. Apply TodayPlease send your resume by clicking on the apply button or contact Alex Bray on 0432 084 230 for more information.Reference Number: 06830-0013500382AB This is a hybrid positionBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWxleC5icmF5Ljg0ODQyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-01T02:51:42Z

Accounts Receivable Officer (Billing) | Healthcare Sector

Richmond, Victoria
remote
Permanent placement
72000 - 75000 AUD / Yearly
The Company Robert Half are currently partnering with one of the region's leading healthcare providers in the recruitment of an Accounts Receivable / Billing Officer. This is a fantastic opportunity to join an employer of choice in the health sector, boasting an outstanding office location easily accessible by car or public transport. Working as part of a team, you will provide meaningful support to the finance function, playing a key role in ensuring billing accuracy and financial integrity across the business. This position is offered on a full-time permanent offering salary packaging benefits, health and wellbeing programs, and plenty of opportunity for career development. The flexibility to work from home 2 days per week following training is also provided. The Role Working within a friendly team environment your responsibilities will include: <ul><li>Undertake inpatient billing functions relating to patient accounts</li><li>Ensure accurate raising of accounts in accordance with the relevant contracts, policies and procedures</li><li>Action daily reports and correspondence with health funds</li><li>Escalate billing issues to the Billing Manager once identified</li><li>Contribute to the achievement of team targets and goals set out by management</li><li>Provide customer-focused service to both internal and external staff</li></ul> Your Skills & Experience <ul><li>Previous accounts receivable / billing experience gained in the healthcare sector</li><li>Systems savvy with and intermediate level of MS Excel.</li><li>Strong communication skills to maintain positive working relationships with a variety of stakeholders</li><li>Ability to work independently and as part of a team.</li></ul> Apply Today Please send your resume by clicking on the apply button.Reference Number: 06810-0013522881 This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bHVrZS5zdGV2ZW5zLjI3NzA0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-09T03:43:55Z

Receptionist | TEMP | PART TIME

Melbourne CBD, Victoria
remote
Contract/Temporary
36 - 37 AUD / Hourly
The CompanyOur client is a well-established school known for its inclusive and supportive community. They offer a collaborative working environment and a fantastic opportunity to contribute to the success of students, staff and families. The RoleSupporting the smooth operation of the school through reception duties, student and parent liaison, visitor management, administrative support, and office coordination.This role is Monday-Friday, part time on site from 10am-2pm. Duties:<ul><li>Welcoming students, parents, staff and visitors while providing professional front-of-house support and managing reception enquiries</li><li>Answering and directing phone calls, responding to email enquiries, and facilitating effective communication across the school community</li><li>Maintaining accurate student records, attendance data, and administrative documentation in line with school policies and procedures</li><li>Supporting the day-to-day operations of the school office through administrative assistance, calendar coordination, event support, and general office management</li><li>Preparing correspondence, newsletters, forms, and other school communications while ensuring information is accurate and up to date</li><li>Assisting with enrolment administration, visitor sign-in processes, meeting coordination, and the management of confidential records and documentation</li></ul> Skills & Experience To be a successful candidate you must have:<ul><li>Previous reception or administration experience within a school, education or customer-facing environment</li><li>Strong communication skills with the ability to build positive relationships with students, parents, staff and visitors</li><li>Experience managing a busy front desk, handling enquiries, phone calls and general administrative tasks</li><li>High attention to detail with the ability to maintain accurate student records, correspondence and documentation</li><li>Strong organisational skills with the ability to manage competing priorities in a fast-paced environment</li><li>Immediately available to commence employment</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number:06810-0013505405CSThis is a fully on site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2FybGEuc3dhbm5pZS4wMzM3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-09-14T04:41:45Z

HR Officer | Temp to perm | Immediate Start!

Fitzroy, Victoria
remote
Contract/Temporary
40 - 41 AUD / Hourly
The CompanyOur client is a values-led financial services organisation. The RoleYou will be the go-to administrative support for a busy People & Culture team, covering the full employee lifecycle. It's a varied, hands-on role, ideal for someone who enjoys working across multiple areas of HR and building strong relationships throughout the business. Your responsibilities will include:<ul><li>Acting as the first point of contact for employee HR enquiries</li><li>Preparing employment contracts, variations and remuneration letters</li><li>Coordinating new starter onboarding and setup with internal teams</li><li>Keeping employee records accurate in the HRIS and liaising with Payroll on changes</li><li>Tracking probation periods and following up with HR Business Partners</li><li>Supporting recruitment admin, including job postings, background checks and interview scheduling</li><li>Assisting senior leadership with reports, policy updates and confidential documents</li></ul> Your ProfileTo be successful in this role, you will ideally have:<ul><li>2+ years' experience in an HR administration or HR coordinator role</li><li>Experience using an HRIS. ELMO or iChris is highly regarded.</li><li>Strong attention to detail and the ability to handle confidential information</li><li>Excellent organisational skills and the ability to juggle competing priorities</li><li>Good written communication skills and confidence with MS Office</li><li>A personable, relationship-focused approach and enjoyment of working as part of a team</li><li>A Certificate IV in HR or above would be advantageous</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013517555BSThis is an on-site position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YmVuLnNjaG9sZWZpZWxkLjkyODI0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-06T03:41:40Z

Senior Payroll Officer

Bayswater, Victoria
remote
Permanent placement
100000 - 110000 AUD / Yearly
The CompanyOur client is a growing and progressive organisation operating within the clinical research sector, playing an important role within the Australian biomedical community. With ambitious growth plans and a strong focus on innovation and continuous improvement, the business offers an exciting environment for someone wanting to join an organisation on its growth journey. The RoleYou'll be joining a friendly and high-performing finance team that works closely with the wider business and values open communication, development and shared success.Reporting directly to the Finance Manager, your responsibilities will include:<ul><li>Manage end-to-end payroll processing, ensuring accurate and timely payments for permanent staff and shift workers.</li><li>Ensure compliance with relevant Awards, legislation and statutory obligations, including PAYG, superannuation, payroll tax and WorkCover.</li><li>Manage employee onboarding and offboarding, including payroll setup, terminations and leave adjustments.</li><li>Partner with the Operations team to reconcile rostering data, verify employee hours and resolve payroll discrepancies.</li><li>Prepare and analyse monthly payroll reports, including variance analysis and investigation of significant fluctuations.</li><li>Reconcile payroll-related balance sheet accounts, superannuation and payroll tax liabilities.</li><li>Support month-end and year-end close processes, budgeting, forecasting and statutory reporting requirements.</li><li>Monitor leave accruals and provide accurate, timely leave reports to management.</li><li>Conduct regular payroll audits, investigate anomalies and implement controls to maintain data integrity and compliance.</li><li>Oversee payroll systems, including master data, system configuration, upgrades, testing and legislative updates.</li><li>Identify and implement automation opportunities, leveraging technology and AI-enabled tools to improve payroll accuracy and efficiency.</li><li>Collaborate with the Finance Manager and key stakeholders to improve payroll processes, reporting and overall operational effectiveness.</li></ul> Your Profile<ul><li>A degree in Accounting or an equivalent qualification; candidates with exceptional relevant experience will also be considered.</li><li>Minimum of 5 years' payroll experience within a medium-sized business.</li><li>Strong knowledge of Awards, award interpretation, rostering, PAYG, superannuation and leave adjustments.</li><li>Demonstrated experience managing end-to-end payroll processing and statutory compliance requirements.</li><li>Experience with payroll reconciliations, month-end reporting, variance analysis and financial controls.</li><li>Strong Microsoft Office skills, particularly Excel, with the ability to learn new systems quickly.</li><li>Experience with Xero and Employment Hero will be highly regarded.</li><li>Excellent attention to detail, numerical accuracy and record-keeping skills.</li><li>Strong organisational, analytical and problem-solving skills, with the ability to manage competing priorities and meet tight deadlines.</li><li>Excellent communication and stakeholder management skills, with the ability to work collaboratively and independently with minimal supervision.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Reference Number: 06830-0013522915<h4>This is a hybrid position.</h4>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWxleC5icmF5LjI0MTAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-09T04:16:53Z

Senior Credit Controller - Permanent

Dandenong, Victoria
remote
Permanent placement
80000 - 90000 AUD / Yearly
The CompanyOur client is an established and successful organisation operating within the industrial/manufacturing sector. With a strong reputation in their market and a diverse customer base, they are seeking an experienced Senior Credit Control Officer to join their finance team on a permanent, full-time basis.This is an excellent opportunity for someone who enjoys taking ownership of their ledger, building strong relationships with customers and internal stakeholders, and working in a role that combines traditional credit control with broader Accounts Receivable responsibilities.The RoleReporting directly to the Financial Controller, you will take ownership of the end-to-end Accounts Receivable and Credit Control function, with a key focus on cash collection, aged debt management, credit risk and maintaining accurate customer accounts.Your responsibilities will include:<ul><li>Proactively managing outstanding customer accounts through phone, email, statements and payment reminders.</li><li>Monitoring the aged debtor ledger and prioritising collection activity based on ageing, value and risk.</li><li>Negotiating payment arrangements and escalating overdue or higher-risk accounts where required.</li><li>Managing customer invoicing, credit notes and supporting documentation.</li><li>Investigating and resolving billing queries, short payments and invoice disputes.</li><li>Assessing new and existing customer credit applications and assisting with credit limit recommendations.</li><li>Maintaining customer accounts, credit limits and payment terms within SAP.</li><li>Allocating incoming payments and completing AR and ledger reconciliations.</li><li>Working across customer procurement and payment portals and ensuring invoices meet relevant PO and compliance requirements.</li><li>Preparing aged debtor, collections and cash flow reporting, including analysis & month end preparation.</li><li>Partnering closely with Sales, Service and Finance teams to resolve issues impacting payment and maintain positive customer relationships.</li><li>Identifying opportunities to improve credit, collections and Accounts Receivable processes.</li></ul>Your Profile We are looking for someone who brings the right attitude, initiative and approach to problem solving, rather than simply ticking every box.Most importantly, you will be someone who takes ownership. You are comfortable investigating an issue rather than simply processing around it, can think critically to identify the root cause of discrepancies, and will proactively look for solutions and improvements.You will ideally bring:<ul><li>Experience managing a busy or high-volume receivables ledger.</li><li>Strong collections and negotiation skills with the ability to maintain positive customer relationships.</li><li>Strong reconciliation and problem-solving capabilities.</li><li>Intermediate Excel skills, including experience working with large ledger extracts and reconciliations.</li><li>Excellent written and verbal communication skills.</li><li>Strong attention to detail and the ability to manage competing priorities.</li><li>A proactive mindset with the confidence to use initiative and take ownership of outcomes.</li><li>SAP experience desirable</li></ul> Apply Today Please send your resume by clicking on the apply button. Reference Number: 06830-0013521187 - ABBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWxleC5icmF5LjEzNjU3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-10-07T03:20:34Z

Commercial Manager

Mulgrave, Victoria
remote
Contract/Temporary
170000 - 190000 AUD / Yearly
The Company An established and growing Australian organisation is undergoing an exciting period of transformation, with significant investment in technology, systems, people and operational capability. Following recent acquisitions and continued growth, the organisation is focused on integrating its expanding operations, strengthening its finance function and building scalable processes to support its long-term strategy. The Role Reporting directly to the Chief Financial Officer, this role plays a pivotal part in delivering commercial insights that support and enhance business performance. The position acts as a true strategic partner to operational teams, providing analysis, guidance, and support to drive informed decision-making and sustainable growth. Key responsibilities include: <ul><li>Act as a strategic business partner to the CFO and regional leadership teams, providing commercial insight to support decision-making</li><li>Lead budgeting, forecasting and financial planning processes in partnership with business leaders.</li><li>Deliver clear and insightful management reporting, highlighting key drivers, trends, risks and opportunities.</li><li>Provide financial modelling, scenario analysis and recommendations to support strategic and operational decisions.</li><li>Manage financial governance frameworks, ensuring compliance with requirements and internal control standards.</li><li>Identify, assess and communicate key financial and commercial risks and opportunities to senior leadership.</li><li>Lead, coach and develop the commercial/finance team, build capability, accountability and a high-performance culture.</li></ul> Your Skills & Experience <ul><li>CA/CPA qualified with strong technical accounting and financial reporting expertise.</li><li>Proven experience with full ownership of P&L, including budgeting, forecasting, and variance analysis.</li><li>Advanced financial planning and modelling skills, with strong proficiency in Excel and Power BI.</li><li>Strong commercial acumen with the ability to translate financial data into actionable business insights.</li><li>Proven stakeholder management skills, partnering with senior leaders to drive financial performance and strategic decision-making.</li><li>Full working rights in Australia (Australian citizenship, permanent residency, or valid work visa). </li></ul>For more information, please reach out directly to the Management Resources team in Mulgrave on 03 9239 8100By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjUwMDU0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-23T00:38:35Z

Assistant Accountant

Dandenong South, Victoria
remote
Permanent placement
70000 - 80000 AUD / Yearly
Join a growing international business in a hands-on Assistant Accountant role supporting finance operations across the APAC region. This is an excellent opportunity for an accounting professional looking to broaden their experience across Accounts Payable, intercompany accounting, reconciliations, and month-end reporting within a collaborative finance team. Key Responsibilities<ul><li>End-to-end Accounts Payable processing</li><li>Supplier reconciliations and payment runs</li><li>Intercompany accounting and reconciliations</li><li>Bank reconciliations and cash management support</li><li>Month-end journals, accruals, and prepayments</li><li>Balance sheet reconciliations</li><li>Support GST, BAS, audit, and compliance activities</li><li>Assist with process improvements and finance projects</li></ul> About You<ul><li>Previous experience as an Assistant Accountant or Senior Accounts Payable Officer</li><li>Strong understanding of month-end processes and reconciliations</li><li>Experience preparing journals and supporting the general ledger</li><li>Exposure to intercompany accounting is highly regarded</li><li>Intermediate to advanced Excel skills</li><li>Strong attention to detail and problem-solving ability</li><li>Excellent communication and stakeholder management skills</li></ul> What's on Offer?<ul><li>Permanent full-time opportunity</li><li>Broad accounting exposure across APAC operations</li><li>Supportive and collaborative team culture</li><li>Ongoing career development opportunities</li><li>Competitive salary package</li></ul> If you're looking to take the next step in your accounting career and join a stable, growing organisation, we'd love to hear from you. Apply now. Reference Number: 06830-0013508272MSThis is a hybrid position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWF0dGhldy5zYWx0LjU0MzQ1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-16T23:59:46Z

IT Business Analyst

Melbourne, Victoria
remote
Contract/Temporary
130000 - 140000 AUD / Yearly
The CompanyOur client, a well-established not-for-profit organisation in the community services sector, is investing in a significant digital modernisation program and needs a Business Analyst who can hit the ground running and help drive it forward. The RoleWorking within a Project Enablement function, you'll be the critical bridge between business requirements, process, and technology design. This isn't a "business as usual" BA role, it's a chance to shape genuine transformation. The organisation's last major tech uplift was some years ago, so there's substantial ground to cover across: <ul><li>Platform integration initiatives</li><li>Azure and Microsoft 365</li><li>Data platform activities</li><li>SharePoint implementation</li><li>Broader merger-related technology work</li></ul> You'll partner closely with the Senior Program Manager, the internal Project team, and technology vendors, translating operational needs into clear, well-documented requirements that vendors can deliver against. Your ProfileWe're after a BA (or BA/PM hybrid) who can genuinely adapt, not someone who only thrives in a narrow lane. The right person will have: <ul><li>A tech application project background, ideally including Microsoft platforms, mergers and acquisitions, or platform/application uplift work</li><li>Excellent communication skills across all levels of an organisation, from frontline staff to executives</li><li>A proactive, self-starting approach, comfortable picking things up quickly</li><li>Strong emotional intelligence, with the ability to build trust and rapport quickly across diverse stakeholders</li><li>Some experience with change management and training delivery, as you'll potentially support change and training tasks alongside your BA work</li><li>Awareness and understanding of the NDIS, and ideally experience delivering services in a community services and/or disability context</li></ul> A not-for-profit background is a bonus, not a requirement. Strong candidates from corporate backgrounds who can adapt to an enterprise-focused, mission-driven environment are also genuinely welcome. What matters most is cultural fit. Requirements<ul><li>Tertiary qualification and/or equivalent experience in Business Analysis or Project Management</li><li>Right to work in Australia</li><li>Current NDIS Worker Screening Check Clearance (or ability to obtain)</li><li>Working with Children Check or equivalent</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Reference Number: 06810-0013511242NA This is a Predominantly on-site position.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/bmljay5hYmJvdHQuNDAwNTcuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-22T01:32:39Z

Project Manager

Richmond, Victoria
remote
Contract/Temporary
130000 - 135000 AUD / Yearly
The CompanyA purpose-driven not-for-profit that supports people to live well and be socially included. Its project enablement team delivers technology and business change across Microsoft 365, Azure and other platforms, as part of a multi-year technology transformation. Your ProfileYou are a tech-savvy project manager who can pick up anything and adapt fast. Resilient, quick thinking and comfortable when priorities shift, you build trusted relationships, keep people on the change journey, and take full ownership of your projects, in a sociable, get things done team. What is required from you<ul><li>Project management experience with an IT or technology implementation background</li><li>Proven delivery of complex projects using contemporary methodologies</li><li>Strong communication and stakeholder engagement across all levels</li><li>Managing risks, issues, budgets, vendors and governance reporting</li><li>Adaptable, able to handle shifting priorities and pick up new technologies quickly</li><li>Change management and communications exposure, such as user guides, comms plans and training</li><li>Not-for-profit experience highly regarded</li><li>Merger, platform uplift or Microsoft 365 and Azure exposure is a plus</li><li>Tertiary qualification in project management, IT or business, or equivalent experience</li><li>Right to work in Australia, plus a current NDIS Worker Screening Check and Working with Children Check</li></ul> What We Offer<ul><li>Flexible working arrangement (2 days in office)</li><li>Salary packaging</li><li>Exposure to a variety of exciting projects</li></ul> This is a hybrid position. <a href="https://rh.my.salesforce.com/a1GVT000008BKEv">06810-0013510410</a>-PJ By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/cGhpbGlwLmpvbmVzLjY4NDgwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-21T07:03:13Z

14 results for Administration Customer Support Officer in Melbourne, Victoria