<table width="680"><tbody><tr><td width="507"><p>Newly created job for a Business Analyst with expertise in the Superannuation industry.</p><p>The project you will be working on will be focused on strategic initiatives - impact assessments, policy review, governance analysis.</p><p>The Business Analyst responsible for interrogating problem spaces, documenting findings and deliver project outcomes in line with regulatory requirements, member expectations, and our organisational strategy. </p><p> </p><p><strong>Skill set / Experience needed:</strong></p><ul><li>Proven background working as a Business Analyst in the Superannuation domain or a regulated financial services environment</li><li>Project experience across strategy and/or transformation </li><li>Experience working with CxO level stakeholders to gather requirements re policy and governance changes</li><li>Experience conducting change impact assessments on policy and governance frameworks</li><li>Any experience on merger / de-merger projects would be beneficial</li><li>Strong knowledge of superannuation operations and regulatory obligations preferred, with industry qualifications (RG146 or equivalent) highly regarded</li><li>Excellent skills in stakeholder management and facilitating discussions across various levels of seniority</li><li>Collaborative and pragmatic mindset, with the ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders</li><li>Ability to balance detail-oriented analysis with delivery-focused project oversight</li><li>Ability to work within a self-directed culture and navigate ambiguity</li><li>Possess intermediate to advanced level skills, knowledge and experience in the practical application of Microsoft Office applications including but not limited to SQL, Word, Excel, PowerPoint, SharePoint and Outlook.</li><li>A broad understanding of business and information technology including database management.</li></ul><p> </p><p>This role will start as a 12 month fixed term contract.</p><p><br /> The client offers a very flexible workplace, 1-2 days in office per week.</p><p> </p><p><em>Reference Number: </em>06800-0013352902</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjA0NDg1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY</strong></p><p>A specialised financial technology firm delivering trading and liquidity management solutions to global financial institutions and retail brokers.</p><p><strong>On offer:</strong></p><ul><li>Join an established/ collaborative team providing the opportunity to upskill your financial markets knowledge.</li><li>A varied role, from resolving technical issues to client onboarding.</li><li>Free lunch</li><li>Private Health insurance</li></ul><p> </p><p> </p><p><strong>THE ROLE</strong></p><p>As the Application Support analyst, you will own complex technical problems from diagnosis to resolution, acting as the crucial link between customers and the businesses propriety applications and products.</p><p>Some focus on project work including new customer application integrations, maintenance, upgrades and migrations.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide technical and functional support to institutional and retail trading clients using the firm's trading and liquidity management platforms.</li><li>Respond to customer queries, provide troubleshooting advice and apply efficient resolution tactics, conducting deep investigations where required.</li><li>Determine root cause analysis of trading issues.</li><li>Support new client onboarding, from initial application suite planning through to implementation.</li><li>Maintain application upgrades and migrations.</li></ul><p> </p><p> </p><p><strong>YOUR PROFILE</strong></p><p>Ideal for an Application Support Analyst with experience in financial trading, who enjoys variety and enthusiastically takes on new challenges.</p><p>Will suit a curious individual, with a strong customer focus that can bridge the gap between the business applications and customers technical needs.</p><p><strong>Required experience:</strong></p><ul><li>Excellent triaging skills across Applications, Windows OS, and networking issues (TCP/IP).</li><li>Strong knowledge around financial trading process (Orders, execution, clearing, and settling).</li><li>Good understanding of financial instruments (stocks, securities, Forex, CFDs, and other derivatives).</li><li>Exceptional communication skills and ability to resolve issues under pressure.</li><li>Understanding of FIX protocol/ messages.</li><li>MT4/MT5 knowledge is highly desirable.</li></ul><p> </p><p> </p><p><strong>This is a full-time role located in North Sydney (hybrid working), offering $90,000 - $120,000 (plus super).</strong></p><p> </p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</strong></p><p><strong> </strong></p><p> </p><p>Reference Number: 06800-0013322957</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjEzMTM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Senior FP&A Analyst</strong><br /><strong> Rapidly Growing Technology Organisation | Sydney</strong><br /><strong> Contract Role | Pathway to FP&A Manager</strong></p><p>Fantastic opportunity for a Senior FP&A Analyst to join a fast-growing technology company experiencing significant expansion. Working closely with a high-performing CFO and a motivated, ambitious team, you'll play a key role in strengthening the finance function and driving commercial performance.</p><p>In this role, you'll partner with senior leaders, deliver meaningful insights, and contribute to the development of processes, reporting, and planning frameworks as the business continues its growth trajectory.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead budgeting, forecasting, and long-range planning cycles</li><li>Deliver high-quality analysis to support strategic decision-making</li><li>Partner with cross-functional teams to evaluate performance, initiatives, and investments</li><li>Develop reporting dashboards to enhance visibility of key metrics</li><li>Refine financial models to support scenario planning and growth initiatives</li><li>Improve planning and reporting processes as the business evolves</li></ul><p> </p><p><strong>About You:</strong></p><ul><li>Strong FP&A experience within a fast-paced or high-growth environment</li><li>Excellent financial modelling and analytical capability</li><li>Confident communicator with the ability to influence senior stakeholders</li><li>Curious, proactive, and comfortable working in a dynamic environment</li><li>CA/CPA qualified or studying (advantageous)</li></ul><p> </p><p><strong>What's on Offer:</strong></p><ul><li>Work directly with a high-performing CFO</li><li>Opportunity to help shape a modern finance function during a period of rapid growth</li><li>Clear pathway to FP&A Manager</li><li>Exposure to strategic projects and senior leadership</li></ul><p> </p><p><strong>If you're seeking a role with genuine impact and long-term progression in a fast-growing tech organisation, this opportunity should not be missed.</strong></p><p> </p><p>This is a hybrid position. </p><p><em>Reference Number: </em>06800-0013343416</p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><p> </p><p> </p><img src="https://counter.adcourier.com/bWljaGFlbC5haW5zd29ydGguNzcxMjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>Ideally you will also have a strong technical base (SQL, Power BI), so you under how to build reports as well as understand data mapping and security.</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Collaborate with business units to gather, analyse, and document data and reporting requirements.</li><li>Translate complex business needs into clear technical specifications and data models.</li><li>Support the design and delivery of dashboards, reports, and analytics solutions.</li><li>Identify data quality issues and work with teams to improve data integrity and governance.</li><li>Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</li><li>Contribute to continuous improvement initiatives within the data and reporting space.</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Proven experience as a Business Analyst within the insurance industry.</li><li>Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</li><li>Skilled in requirements gathering, process mapping, and stakeholder management.</li><li>Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</li><li>Excellent communication and documentation skills.</li><li>Self-starter who thrives in a collaborative, hybrid work environment.</li></ul><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013342120</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEzNTQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly capable Business Analyst to join our growing technology team and work across a range of application-focused projects, including both greenfield builds and in-flight implementations.</p><p>This is a hands-on role that will see you partner closely with internal stakeholders, external vendors, and technical teams to ensure successful project delivery.</p><p>Applications will cover Finance, Treasury, HRIS, Asset Management as well as various planning & scheduling platforms.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to gather, document, and validate requirements.</li><li>Analyse current-state and future-state processes to support application enhancements and new solution design.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data mapping, interface analysis, and integration requirements gathering.</li><li>Collaborate with developers, architects, and testing teams to ensure solution alignment.</li><li>Participate in API and XML specification reviews and support integration testing.</li><li>Manage vendor interactions, ensuring deliverables, timelines, and scope are met.</li><li>Support UAT planning, execution, and defect management.</li><li>Provide ongoing project status reporting and communication across levels of the organisation.</li></ul><p> </p><p><strong>Skills & Experience Required:</strong></p><ul><li>Proven experience as a Business Analyst working on application or software projects.</li><li>Strong understanding of APIs, XML, data mapping, and system integration concepts.</li><li>Experience working across greenfield projects and existing/in-flight solution enhancements.</li><li>Excellent communication skills, with an ability to translate technical concepts for non-technical stakeholders.</li><li>Strong vendor management experience, including working with offshore or third-party delivery teams.</li><li>Solid documentation skills: process flows, user stories, functional specifications, and mapping documents.</li><li>Ability to collaborate in a fast-paced, agile or hybrid project environment.</li><li>Any experience in Supply Chain, Logistics, or Warehousing would be beneficial (not essential).</li></ul><p> </p><p>The role is 3 days in office / 2 WFH.</p><p> </p><p><em>Reference Number: </em>06800-0013344723</p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjQzMTE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We're partnering with a well-established organisation to recruit a <strong>Finance Analyst</strong> to support group reporting and performance analysis. Working closely with Finance, Operations and BI teams, this role will focus on delivering high-quality insights through dashboards, data models and financial analysis.</p><p> </p><p>This is a great opportunity for an analytically minded professional looking to build depth across financial reporting and data analytics in a collaborative environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver accurate, insightful reporting and dashboards to support decision-making.</li><li>Develop and maintain Power BI reports, data models and financial reporting tools.</li><li>Analyse budgets, forecasts and financial performance.</li><li>Ensure data accuracy and consistency across reporting systems.</li><li>Partner with cross-functional teams to improve reporting efficiency and operational insights.</li><li>Support budgeting and forecasting processes, including uploads and template maintenance.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Experience in financial or data analysis within a complex environment.</li><li>Strong Power BI development and data modelling skills.</li><li>Advanced SQL (essential) and strong Excel capability.</li><li>Solid understanding of budgeting, forecasting and financial performance.</li><li>Confident communicator with a proactive, improvement-focused mindset.</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Join a stable, growing organisation in a high-impact role.</li><li>Supportive team environment with strong career development opportunities.</li><li>Competitive salary package.</li></ul><p> </p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxlbmEuc3B1cnJpZXIuMjMxMTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY: </strong></p><p>This FinTech develops research-driven financial trading and execution solutions used by the world's leading global exchanges, financial traders, and brokers.</p><ul><li>Highly profitable and successful global organisation with a strong reputation and a flat structure.</li><li>Established firm who still retain the positive elements of a startup/scaleup feel.</li><li>60+ staff around the globe and growing. </li><li>Supportive culture focusing on curiosity, creativity, and hard work. </li><li>Work alongside a highly collaborative team with a strong sense of comradery and knowledge sharing.</li><li>Significant professional development, training, and learning opportunities.</li><li>Hybrid working.</li></ul><p> </p><p><strong>ROLE SNAPSHOT: </strong></p><p>As the Trade Desk Support Analyst, you be providing technical application support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions.</p><p>Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</p><p>Product specific training is provided.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 technical support to electronic trading clients and their execution systems.</li><li>Monitor & troubleshoot trades in real-time electronic trading systems.</li><li>Involvement in supporting all aspects of the trading system.</li><li>Investigation of system logs.</li><li>Daily system availability and functionality testing (server health checks, order testing etc).</li><li>Troubleshoot network connectivity. </li><li>Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</li><li>Work with a global team in in a follow-the-sun model</li><li>Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</li></ul><p> </p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </strong></p><p>Suitable for someone with an Application/Software Support background demonstrated knowledge of financial markets.</p><p>Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </p><p>Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven Application/Software Support background (or similar).</li><li>Background supporting front office traders in investment banking, brokerages or similar is beneficial.</li><li>Linux command line skills (trace logs, update configs, investigate host utilization, troubleshooting skills).</li><li>Financial markets knowledge (Derivatives, Futures, Options etc).</li><li>Python, Bash and/or SQL scripting skills are beneficial.</li><li>Logical troubleshooting skills.</li><li>A passion for financial trading and interest in algorithmic trading is beneficial.</li><li><strong>Demonstrated attitude & personal qualities</strong>: ability to handle pressure while troubleshooting critical systems; strong attention to detail with exceptional communication + customer service skills; curious/inquisitive, intelligent & eager to learn (enjoys labs and tinkering).</li><li>Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $120,000 - $160,000 (plus super) + bonus - depending on experience.</strong></p><p> </p><p> </p><p><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06800-0013334622</em></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE4NDI0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established technology company that builds security and access systems for large organisations.</p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting systems and business critical applications across global offices.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As an IT support analyst, you will support performance and reliability of applications and infrastructure across global offices.</p><p>This is a hands-on support role, combining day-to-day troubleshooting with project work, system upgrades, documentation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide application and infrastructure support for critical business systems</li><li>Monitor system performance, availability, and capacity, and carry out proactive maintenance</li><li>Troubleshoot and resolve complex incidents, including root cause analysis and permanent fixes</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning</li><li>Support IT projects and change initiatives from analysis through to implementation</li><li>Work closely with business stakeholders to understand requirements and propose solutions</li><li>Coordinate with vendors and third parties when required</li><li>Maintain technical documentation, standards, and runbooks for each location</li><li>Ensure systems align with security, compliance, and internal IT standards</li></ul><p> </p><p><strong>YOUR PROFILE:</strong></p><p>Suitable for a strong Infrastructure/ Systems support engineer with experience supporting global enterprise environments.</p><p>Ideal for a technical guru with a strong focus on support, that proactively seeks out problems to innovate the business workflows.</p><p><strong>The following is required:</strong></p><ul><li>IT support or infrastructure Support background in a global environment</li><li>Strong experience with <strong>Windows Server & Desktop</strong>, including Active Directory, DNS, DHCP, Group Policy</li><li>Experience supporting <strong>Microsoft 365</strong> (Outlook, Teams, OneDrive, SharePoint)</li><li>Solid <strong>networking knowledge</strong> (Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting)</li><li>Experience with <strong>virtualisation platforms</strong> (VMware, Hyper-V)</li><li>Experience with endpoint security tools (AV, patching, encryption, MFA)</li><li>Familiarity with ITIL-based support processes and ticketing systems</li><li>Clear communication skills and confidence engaging with business stakeholders</li><li>Strong problem-solving mindset with focus on root cause, not just workarounds</li><li>Organised, process-driven, and able to manage multiple priorities</li></ul><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV)</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: 06800-0013360655</em></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjExOTY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY</span></strong></p><p> </p><p>Established, Australian based Professional services firm who employ 300+ staff across multiple offices. </p><ul><li><strong>Full-time on-site role with impressive Sydney CBD offices. </strong></li><li>Small, close-knit team</li><li>In house subsidised café</li><li>Corporate gym membership</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p> </p><p>IT Helpdesk role to provide technical support to 300 end users across Australia.</p><p>You will be working in a lean team and responsible for mainly in-person + some remote support to internal corporate users.</p><p>Ideal for a proactive junior candidate, looking to develop their technical skills in a collaborative, supportive and professional environment.</p><p> </p><p><strong>Key elements:</strong></p><ul><li>Be the first point of contact for desktop hardware and software issues for internal users.</li><li>Technical support M365, Active Directory, Outlook, Exchange, and Teams etc.</li><li>Technical support for AV equipment and video conferencing for meeting rooms. </li><li>Configure and support Laptops, Printers and other peripherals.</li><li>Troubleshoot connectivity issues across the corporate network.</li><li>Maintain and update documentation.</li><li>Assist with project work as needed.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">YOUR PROFILE</span></strong></p><p> </p><p>Suitable for an IT Support professional with core strengths being their customer service and communication skills, who is still expanding their knowledge in desktop hardware/software support. </p><p>The ability to work full time in office is needed.</p><p> </p><p><strong>Experience required:</strong></p><ul><li>Proven in-person Desktop Support experience across Microsoft technologies including M365 and Windows OS.</li><li>Troubleshooting experience across desktop hardware, software, AV, printers, network connectivity and telephony systems.</li><li>Humble and proactive individual who seeks to "master" all areas of support.</li><li>Personality/attitude: someone humble yet proactive with a keen interest in building a career in technical support.</li><li>Excellent customer service and communication skills for a corporate environment.</li><li><strong>Able to work onsite 5 days a week</strong></li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>PLEASE NOTE:</strong></p><p><strong>This is a full-time permanent role located in CBD and is offering $70,000 - $80,000 + super - depending on experience. </strong></p><p><strong> </strong></p><p><strong><em>*Full permanent Australian working rights required to be considered for this position, and successful applicants will be contacted.</em></strong></p><p> </p><p><em>Reference Number: 06800-0013351461</em></p><p><strong><em> </em></strong></p><h4><strong>This is a </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjgwOTAwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>Operational Resilience Specialist</strong></p><p><strong>Location:</strong> Sydney<br /> <strong>Salary:</strong> $180,000-$190,000 package + 15% bonus<br /> <strong>Work Type:</strong> Full-time | CBD-based with excellent transport access</p><p>A major financial services organisation with a large national footprint is seeking an <strong>Operational Resilience Specialist</strong> to strengthen its resilience capability and support critical business operations. This role sits within a high-visibility function responsible for ensuring the organisation can anticipate, withstand, and rapidly respond to disruptions.</p><p>You'll work in a highly regulated environment with access to advanced monitoring tools, mature frameworks, and strong executive support.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyse and evaluate complex business continuity and resilience matters, providing insights and maintaining high-quality documentation.</li><li>Support the planning, maintenance, testing, and training of business continuity plans across the organisation.</li><li>Work closely with internal stakeholders to align processes and documentation with resilience frameworks and organisational standards.</li><li>Assist with issue escalation, troubleshooting resilience systems, and ensuring tools are functioning effectively.</li><li>Contribute to resilience reporting, update forums, and continuous improvement activities.</li><li>Collaborate on the development of SharePoint capability, documentation libraries, and process support tools.</li><li>Participate in regular crisis management and BC forums, tracking progress and highlighting areas requiring attention.</li></ul><p> </p><p><strong>Tools & Technology Exposure</strong></p><ul><li>Simulation engines and location-based alerting tools</li><li>Digital and social threat-monitoring capabilities</li><li>Integrated platforms used for resilience, risk, and incident management (e.g., BCM solutions, incident notification tools, enterprise workflow systems)</li><li>A strong environment focused on exercising, data-driven analysis, and scenario testing</li></ul><p> </p><p><strong>What You'll Bring</strong></p><p><strong>Essential:</strong></p><ul><li>Experience in business continuity, operational resilience, risk management, crisis management, emergency planning, or disaster recovery</li><li>Background in financial services, banking, or insurance</li><li>Understanding of technology and Disaster Recovery concepts</li><li>Strong analytical ability, especially working with large data sets or simulations</li><li>Excellent communication and stakeholder engagement capability</li><li>Ability to work across diverse teams and adapt your approach depending on the audience</li><li>Strong organisational skills with attention to detail</li></ul><p><strong>Nice to Have:</strong></p><ul><li>3-5 years of experience in business continuity or crisis management roles</li><li>Exposure to resilience or continuity platforms (any industry-standard BCM or incident management tools)</li><li>Experience developing or running continuity, resilience, or emergency management programs</li><li>Project management experience</li><li>Familiarity with ISO 22301 or similar standards</li><li>Relevant certifications in business continuity or resilience disciplines</li></ul><p> </p><p><strong>Who This Role Suits</strong></p><ul><li>Professionals with crisis response, physical security, or executive protection backgrounds seeking a transition into operational resilience</li><li>Business continuity specialists wanting more data-driven and technical exposure</li><li>Business analysts with hands-on resilience or BC experience looking to step up into a more strategic role</li></ul></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/amFjay5oYXNsYW0uNDk0MTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
