<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY</strong></p><p>A specialised financial technology firm delivering trading and liquidity management solutions to global financial institutions and retail brokers.</p><p><strong>On offer:</strong></p><ul><li>Join an established/ collaborative team providing the opportunity to upskill your financial markets knowledge.</li><li>A varied role, from resolving technical issues to client onboarding.</li><li>Free lunch</li><li>Private Health insurance</li></ul><p> </p><p> </p><p><strong>THE ROLE</strong></p><p>As the Application Support analyst, you will own complex technical problems from diagnosis to resolution, acting as the crucial link between customers and the businesses propriety applications and products.</p><p>Some focus on project work including new customer application integrations, maintenance, upgrades and migrations.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide technical and functional support to institutional and retail trading clients using the firm's trading and liquidity management platforms.</li><li>Respond to customer queries, provide troubleshooting advice and apply efficient resolution tactics, conducting deep investigations where required.</li><li>Determine root cause analysis of trading issues.</li><li>Support new client onboarding, from initial application suite planning through to implementation.</li><li>Maintain application upgrades and migrations.</li></ul><p> </p><p> </p><p><strong>YOUR PROFILE</strong></p><p>Ideal for an Application Support Analyst with experience in financial trading, who enjoys variety and enthusiastically takes on new challenges.</p><p>Will suit a curious individual, with a strong customer focus that can bridge the gap between the business applications and customers technical needs.</p><p><strong>Required experience:</strong></p><ul><li>Excellent triaging skills across Applications, Windows OS, and networking issues (TCP/IP).</li><li>Strong knowledge around financial trading process (Orders, execution, clearing, and settling).</li><li>Good understanding of financial instruments (stocks, securities, Forex, CFDs, and other derivatives).</li><li>Exceptional communication skills and ability to resolve issues under pressure.</li><li>Understanding of FIX protocol/ messages.</li><li>MT4/MT5 knowledge is highly desirable.</li></ul><p> </p><p> </p><p><strong>This is a full-time role located in North Sydney (hybrid working), offering $90,000 - $120,000 (plus super).</strong></p><p> </p><p><strong>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</strong></p><p><strong> </strong></p><p> </p><p>Reference Number: 06800-0013322957</p><p>This is a hybrid position.</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjEzMTM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We're seeking an experienced Business Analyst with strong insurance domain knowledge to join our growing data and reporting team.</p><p>In this role, you'll work closely with business stakeholders, data engineers, and reporting specialists to deliver insights and solutions that drive strategic decision-making across the organisation.</p><p>Ideally you will also have a strong technical base (SQL, Power BI), so you under how to build reports as well as understand data mapping and security.</p><p> </p><p><strong>Key responsibilities:</strong></p><ul><li>Collaborate with business units to gather, analyse, and document data and reporting requirements.</li><li>Translate complex business needs into clear technical specifications and data models.</li><li>Support the design and delivery of dashboards, reports, and analytics solutions.</li><li>Identify data quality issues and work with teams to improve data integrity and governance.</li><li>Liaise between business and technical teams to ensure solutions meet functional and non-functional requirements.</li><li>Contribute to continuous improvement initiatives within the data and reporting space.</li></ul><p> </p><p><strong>About you:</strong></p><ul><li>Proven experience as a Business Analyst within the insurance industry.</li><li>Strong understanding of areas such as policy, claims, underwriting, brokerage, fees and commissions.</li><li>Skilled in requirements gathering, process mapping, and stakeholder management.</li><li>Familiar with data reporting tools (e.g. Power BI, Tableau) and SQL or data querying concepts - beneficial</li><li>Excellent communication and documentation skills.</li><li>Self-starter who thrives in a collaborative, hybrid work environment.</li></ul><p> </p><p>The client is based in the CBD and operates a hybrid working model (3/2).</p><p> </p><p><em>Reference Number: </em>06800-0013342120</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjEzNTQ0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p>We are seeking a highly capable Business Analyst to join our growing technology team and work across a range of application-focused projects, including both greenfield builds and in-flight implementations.</p><p>This is a hands-on role that will see you partner closely with internal stakeholders, external vendors, and technical teams to ensure successful project delivery.</p><p>Applications will cover Finance, Treasury, HRIS, Asset Management as well as various planning & scheduling platforms.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to gather, document, and validate requirements.</li><li>Analyse current-state and future-state processes to support application enhancements and new solution design.</li><li>Translate business needs into functional and technical specifications.</li><li>Perform data mapping, interface analysis, and integration requirements gathering.</li><li>Collaborate with developers, architects, and testing teams to ensure solution alignment.</li><li>Participate in API and XML specification reviews and support integration testing.</li><li>Manage vendor interactions, ensuring deliverables, timelines, and scope are met.</li><li>Support UAT planning, execution, and defect management.</li><li>Provide ongoing project status reporting and communication across levels of the organisation.</li></ul><p> </p><p><strong>Skills & Experience Required:</strong></p><ul><li>Proven experience as a Business Analyst working on application or software projects.</li><li>Strong understanding of APIs, XML, data mapping, and system integration concepts.</li><li>Experience working across greenfield projects and existing/in-flight solution enhancements.</li><li>Excellent communication skills, with an ability to translate technical concepts for non-technical stakeholders.</li><li>Strong vendor management experience, including working with offshore or third-party delivery teams.</li><li>Solid documentation skills: process flows, user stories, functional specifications, and mapping documents.</li><li>Ability to collaborate in a fast-paced, agile or hybrid project environment.</li><li>Any experience in Supply Chain, Logistics, or Warehousing would be beneficial (not essential).</li></ul><p> </p><p>The role is 3 days in office / 2 WFH.</p><p> </p><p><em>Reference Number: </em>06800-0013344723</p><h4> </h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWFyay5iZW5uZXR0LjQzMTE5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<p>We're partnering with a well-established organisation to recruit a <strong>Finance Analyst</strong> to support group reporting and performance analysis. Working closely with Finance, Operations and BI teams, this role will focus on delivering high-quality insights through dashboards, data models and financial analysis.</p><p> </p><p>This is a great opportunity for an analytically minded professional looking to build depth across financial reporting and data analytics in a collaborative environment.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver accurate, insightful reporting and dashboards to support decision-making.</li><li>Develop and maintain Power BI reports, data models and financial reporting tools.</li><li>Analyse budgets, forecasts and financial performance.</li><li>Ensure data accuracy and consistency across reporting systems.</li><li>Partner with cross-functional teams to improve reporting efficiency and operational insights.</li><li>Support budgeting and forecasting processes, including uploads and template maintenance.</li></ul><p> </p><p><strong>About You</strong></p><ul><li>Experience in financial or data analysis within a complex environment.</li><li>Strong Power BI development and data modelling skills.</li><li>Advanced SQL (essential) and strong Excel capability.</li><li>Solid understanding of budgeting, forecasting and financial performance.</li><li>Confident communicator with a proactive, improvement-focused mindset.</li></ul><p> </p><p><strong>What's on Offer</strong></p><ul><li>Join a stable, growing organisation in a high-impact role.</li><li>Supportive team environment with strong career development opportunities.</li><li>Competitive salary package.</li></ul><p> </p><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/ZWxlbmEuc3B1cnJpZXIuMjMxMTEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>THE COMPANY: </strong></p><p>This FinTech develops research-driven financial trading and execution solutions used by the world's leading global exchanges, financial traders, and brokers.</p><ul><li>Highly profitable and successful global organisation with a strong reputation and a flat structure.</li><li>Established firm who still retain the positive elements of a startup/scaleup feel.</li><li>60+ staff around the globe and growing. </li><li>Supportive culture focusing on curiosity, creativity, and hard work. </li><li>Work alongside a highly collaborative team with a strong sense of comradery and knowledge sharing.</li><li>Significant professional development, training, and learning opportunities.</li><li>Hybrid working.</li></ul><p> </p><p><strong>ROLE SNAPSHOT: </strong></p><p>As the Trade Desk Support Analyst, you be providing technical application support & troubleshooting to brokerage and trading clients who utilize the firm's financial trading solutions.</p><p>Operating in a follow-the-sun model, this role works in a close-knit local team to cover APAC hours.</p><p>Product specific training is provided.</p><p> </p><p><strong><em>Key elements of the role: </em></strong></p><ul><li>Level 1 & 2 technical support to electronic trading clients and their execution systems.</li><li>Monitor & troubleshoot trades in real-time electronic trading systems.</li><li>Involvement in supporting all aspects of the trading system.</li><li>Investigation of system logs.</li><li>Daily system availability and functionality testing (server health checks, order testing etc).</li><li>Troubleshoot network connectivity. </li><li>Operate in a time critical and fast-paced environment while proactively delivering outstanding customer service.</li><li>Work with a global team in in a follow-the-sun model</li><li>Working hours are 7am-4pm & 9am-6pm (Mon-Fri)</li></ul><p> </p><p><strong>REQUIRED BACKGROUND / EXPERIENCE / KNOWLEDGE / PERSONAL QUALITIES: </strong></p><p>Suitable for someone with an Application/Software Support background demonstrated knowledge of financial markets.</p><p>Working in a small team culture fit is key, making this ideal for a collaborative team-player who is curious and loves to learn, with a genuine passion for IT + financial markets. </p><p>Someone resourceful who proactive solves problems with an 'I'll figure it out" mentality is needed.</p><p> </p><p><strong><em>The following is required: </em></strong></p><ul><li>Proven Application/Software Support background (or similar).</li><li>Background supporting front office traders in investment banking, brokerages or similar is beneficial.</li><li>Linux command line skills (trace logs, update configs, investigate host utilization, troubleshooting skills).</li><li>Financial markets knowledge (Derivatives, Futures, Options etc).</li><li>Python, Bash and/or SQL scripting skills are beneficial.</li><li>Logical troubleshooting skills.</li><li>A passion for financial trading and interest in algorithmic trading is beneficial.</li><li><strong>Demonstrated attitude & personal qualities</strong>: ability to handle pressure while troubleshooting critical systems; strong attention to detail with exceptional communication + customer service skills; curious/inquisitive, intelligent & eager to learn (enjoys labs and tinkering).</li><li>Excited about undertaking a broad role in small team with a flat structure where you can be learning every day and chart your own path.</li></ul><p> </p><p><strong>This is a full-time permanent role located in the heart of the Sydney CBD (hybrid working available) offering $120,000 - $160,000 (plus super) + bonus - depending on experience.</strong></p><p> </p><p> </p><p><em>*Please note, full unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></p><p> </p><p> </p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p><em>Reference Number: 06800-0013334622</em></p><h4><strong>This is a </strong>hybrid <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjE4NDI0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong><span style="text-decoration: underline;">THE COMPANY </span></strong></p><p>An established technology company that builds security and access systems for large organisations.</p><p><strong>On offer:</strong></p><ul><li>Hands-on role supporting systems and business critical applications across global offices.</li><li>Exposure to projects, upgrades and continuous improvement initiatives.</li><li>Ownership across support, standards, documentation and change.</li><li>Private health insurance</li><li>Onsite role (5 days a week)</li></ul><p> </p><p><strong><span style="text-decoration: underline;">THE ROLE</span></strong></p><p>As an IT support analyst, you will support performance and reliability of applications and infrastructure across global offices.</p><p>This is a hands-on support role, combining day-to-day troubleshooting with project work, system upgrades, documentation and continuous improvement.</p><p><strong>Responsibilities:</strong></p><ul><li>Provide application and infrastructure support for critical business systems</li><li>Monitor system performance, availability, and capacity, and carry out proactive maintenance</li><li>Troubleshoot and resolve complex incidents, including root cause analysis and permanent fixes</li><li>Plan and deliver system upgrades, including scheduling, coordination, and rollback planning</li><li>Support IT projects and change initiatives from analysis through to implementation</li><li>Work closely with business stakeholders to understand requirements and propose solutions</li><li>Coordinate with vendors and third parties when required</li><li>Maintain technical documentation, standards, and runbooks for each location</li><li>Ensure systems align with security, compliance, and internal IT standards</li></ul><p> </p><p><strong>YOUR PROFILE:</strong></p><p>Suitable for a strong Infrastructure/ Systems support engineer with experience supporting global enterprise environments.</p><p>Ideal for a technical guru with a strong focus on support, that proactively seeks out problems to innovate the business workflows.</p><p><strong>The following is required:</strong></p><ul><li>IT support or infrastructure Support background in a global environment</li><li>Strong experience with <strong>Windows Server & Desktop</strong>, including Active Directory, DNS, DHCP, Group Policy</li><li>Experience supporting <strong>Microsoft 365</strong> (Outlook, Teams, OneDrive, SharePoint)</li><li>Solid <strong>networking knowledge</strong> (Wi-Fi, VPNs, IP, DNS, connectivity troubleshooting)</li><li>Experience with <strong>virtualisation platforms</strong> (VMware, Hyper-V)</li><li>Experience with endpoint security tools (AV, patching, encryption, MFA)</li><li>Familiarity with ITIL-based support processes and ticketing systems</li><li>Clear communication skills and confidence engaging with business stakeholders</li><li>Strong problem-solving mindset with focus on root cause, not just workarounds</li><li>Organised, process-driven, and able to manage multiple priorities</li></ul><p><strong>Nice to have:</strong></p><ul><li>ITIL Foundation or similar certification</li><li>ISO certifications/ Security frameworks knowledge (ISO207001, SOC2 etc.)</li><li>Exposure to security or physical security systems (access control, CCTV)</li></ul><p> </p><p><strong>This is a full-time role located in Macquarie Park (on-site), offering $90,000 - $100,000 (plus super).</strong></p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted.</em></strong></p><p><em>Reference Number: 06800-0013360655</em></p><h4><strong>This is a </strong>On-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/YnJhbmRvbi53aWxraW5zLjExOTY5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
<table width="680"><tbody><tr><td width="507"><p><strong>COMPANY PROFILE: </strong></p><p>This successful Australian company employs 400+ staff nationally and has helped 10,000+ everyday Australian's achieve their dreams.</p><ul><li>Join a friendly, motivated and welcoming IT team who are delivering great outcomes for end users!</li><li>Full time in office role located in North West Sydney with free onsite parking.</li><li>Involvement in BAU support and projects.</li></ul><p><strong> </strong></p><p><strong>ROLE SNAPSHOT:</strong></p><p>Application Support Analyst role to support internal users across several core business applications (all vendor based).</p><p>You'll act as a key liaison with vendors (escalations/improvements) and support business improvement through data analysis and reporting.</p><p>Team-based role involving considerable collaboration, problem solving, and end-user interaction.</p><p> </p><p><strong>Responsibilities include:</strong></p><ul><li>Act as the first point of contact for all core business applications issues.</li><li>Investigate, analyse, and diagnose application-related issues to identify root causes and troubleshoot through to resolution.</li><li>Act as the key point of contact with application vendors for escalated issues and system enhancements.</li><li>Monitor and troubleshoot application and database performance (MS SQL).</li><li>Write and optimise SQL queries for reporting and troubleshooting.</li><li>Develop and modify reports using Crystal Reports, SSRS and MS Access.</li><li>End user training.</li><li>Assist in testing, deployment, and support of new applications/upgrades.</li><li>Ensure IT security and integrity is maintained across all applications.</li><li>Provide after-hours support as required.</li><li>Maintain up-to-date documentation</li><li><span style="text-decoration: underline;">This is a full time in office role. </span></li></ul><p> </p><p><strong>REQUIRED EXPERIENCE / KNOWLEDGE / BACKGROUND / QUALITIES: </strong></p><p> </p><p>Suitable for an Application Support professional with proven experience triaging, troubleshooting and resolving software-related issues.</p><p>MS SQL Server (query and report writing) skills are required, as is the need to be full time in the office.<br /><br /></p><p><strong>The following is required: </strong></p><ul><li>Proven Application/Software Support experience with the triage & troubleshooting of software-related issues.</li><li>1-3 years MS SQL Server experience, troubleshooting/writing SQL queries and writing/modify reports.</li><li>Demonstrate good knowledge of MS SQL databases - data locations, structure, interactions etc.</li><li>Windows Server experience is beneficial.</li><li><span style="text-decoration: underline;">Personality & attitude</span> - proactive with a good sense of accountability capable of working independently and self-management, yet not afraid to ask questions and collaborate with others.</li></ul><p> </p><p>Friendly and approachable with excellent communication skills who wants to pursue a career in application/software support.</p><ul><li>Able to work full time in the office.</li></ul><p> </p><p><strong>This is a full-time permanent role located in North West Sydney with free parking (<span style="text-decoration: underline;">full time in office</span>) and is offering $90,000 - $95,000+super - depending on experience. </strong></p><p> </p><p><strong><em>*Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </em></strong></p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume by clicking on the apply button.</p><p> </p><p><em>Reference Number: 06800-0013364592</em></p><p><strong><em> </em></strong></p><h4><strong>This is an </strong>on-site <strong>position.</strong></h4></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjYxMDM0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
