Customer Service Team Leader jobs in Brisbane, Queensland

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Network Operations Centre Team Lead

Hendra, Queensland
remote
Permanent placement
130000 - 140000 AUD / Yearly
We have partnered with a well-established organisation who are seeking an experienced NOC Lead to oversee day-to-day network operations, lead a technical team and ensure the delivery of reliable network and customer services. They offer a secure, high-performance environment with access to global networks and cloud platforms.Key Responsibilities:<ul><li>Lead daily NOC operations, workload allocation and service priorities.</li><li>Monitor network, data centre infrastructure and customer services.</li><li>Lead major incident management and coordinate technical teams during outages.</li><li>Act as the escalation point for complex technical issues.</li><li>Lead post-incident reviews and drive continuous improvement.</li><li>Oversee incidents, requests, changes and maintenance within agreed SLAs.</li><li>Provide operational reporting to leadership and participate in CAB activities.</li></ul>Key Requirements:<ul><li>5+ years' experience in a NOC or Service Operations environment.</li><li>Previous experience leading or mentoring technical teams.</li><li>Strong understanding of Incident, Problem and Change Management.</li><li>Strong enterprise networking knowledge across:</li><ul><li>Routing & Switching</li><li>BGP, OSPF & MPLS</li><li>WAN, Internet & SD-WAN</li><li>Firewalls & network security</li><li>Data Centre networking</li></ul></ul>Key Benefits:<ul><li>Be part of a dynamic, growing and diversified company.</li><li>Work in a collaborative, high-tenured and high-performing environment.</li><li>Generous parental leave benefits.</li><li>2 days work from home.</li><li>Opportunities for career growth and development.</li></ul>Apply Today!If you'd like to discuss the opportunity in confidence, please contact Sophia Jones at [email protected].By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c29waGlhLmpvbmVzLjA1NzY3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-17T23:56:53Z

Finance Business Partner

Eagle Farm, Queensland
remote
Permanent placement
155000 - 160000 AUD / Yearly
Your opportunity:You're a commercially minded Finance Business Partner who wants to step into a role where Finance is genuinely part of the decision-making process. Let's be upfront, this role involves travel.But if you're someone who enjoys getting out of the office, likes having genuine access to the business, and values flexibility, autonomy, and a change of scenery, swapping Brisbane for Cairns for a week each month could make this a very different Finance opportunity for you.You'll have genuine influence on what happens next, rather than simply explaining what happened last month. You'll have access to the people running the business and work closely with the CEO, COO, operational leaders and Group Finance, providing the commercial insight they need to make better decisions and improve the way the business operates.You'll use your commercial acumen and business partnering skills to challenge assumptions, build financial models, analyse investment decisions and help shape the performance of a $35m business within a larger, well-known organisation.You'll spend one week each month in Cairns, working directly with the local leadership team with the remainder of your month based in Brisbane.You'll also have 2-days WFH per week, parking onsite and flexible start/finish times.Who you are:This is for you if you're a genuine Finance Business Partner with strong commercial acumen who enjoys understanding how a business works. You will have exceptional communication and know how to ask the right questions, explain the 'how' and the 'why', and be comfortable pushing back when needed; not for the sake of it, but because you understand the commercial drivers of a business and can influence the people making the decisions.You will need strong financial modelling skills, and the ability to turn that analysis into something useful for the business.<ul><li>CA / CPA fully qualified</li><li>Strong financial modelling skills</li><li>Outstanding verbal and written communication skills</li><li>A highly commercial mindset</li><li>Proven experience of influencing a business</li><li>The confidence to work with senior stakeholders and challenge where required</li></ul>What you'll do:Your day could involve analysing the financial impact of a major CAPEX decision, challenging a budget assumption, building a scenario model, reviewing business performance, or sitting down with an operational leader to understand why the numbers are moving.The transactional accounting is handled by the shared services team in New Zealand, so your focus is firmly on commercial finance, analysis, business partnering and decision support.<ul><li>Partner with the operational business to understand performance, identify opportunities and challenge assumptions where required</li><li>Develop and maintain meaningful profitability metrics, KPIs and reporting that clearly show what is driving the business</li><li>Analyse cost drivers and identify opportunities to improve profitability and manage costs</li><li>Review business cases, financial models and investment proposals</li><li>Support commercial contract reviews and identify financial risks</li><li>Lead cash flow forecasting</li><li>Lead the annual budgeting and forecasting process</li><li>Prepare consolidated P&L reporting, insightful commentary and budget presentations</li><li>Challenge budget and forecast assumptions to ensure revenue opportunities are maximised</li><li>Own the monthly P&L process, including forecasting, variance analysis and commentary</li><li>Prepare financial inputs for Board reporting and provide clear insight into underlying business performance</li><li>Lead CAPEX reporting and project tracking, including financial assessment and approval of new initiatives</li><li>Oversee local financial reporting, governance and tax obligations, including BAS, FBT and PAYG</li><li>Liaise with the ATO, tax advisors and external auditors as required</li><li>Support the Group audit and annual financial reporting process</li><li>Identify opportunities to improve Finance processes, reporting and automation</li></ul>Interview process:Interviews will be w/c 13th October.Apply TodaySubmit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjU4MDY1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">
2026-09-27T23:44:26Z

Senior Payroll Officer

Springwood, Queensland
remote
Permanent placement
85000 - 105000 AUD / Yearly
Your Opportunity:You will be joining a fast-growing, organisation with an ambitious leadership team and a strong track record of recognising and rewarding high performance.This is a Senior Payroll Officer opportunity suited to someone who enjoys working in a busy, high-performing environment, wants genuine ownership of their role and values being trusted to get on with the job. The management style is mature and supportive, with clear expectations and recognition for people who perform well.Working closely with an experienced Payroll Manager, you will play a key role in delivering a busy weekly payroll while having the autonomy to manage your own responsibilities. You will also act as a trusted second-in-command within payroll, stepping up to oversee the process when the Payroll Manager is away.With the organisation continuing to grow and evolve, there will be plenty of opportunity to contribute ideas, improve processes and help shape more efficient ways of working across the payroll function.Payroll will make up approximately 75% of the position, with the remaining 25% focused on HR administration, predominantly employment contracts and employee documentation. Previous HR experience isn't essential, with training available.This is a permanent, office-based opportunity with onsite parking and flexibility around start and finish times for the right person.What You'll Do:<ul><li>Manage the end-of-the-end weekly payroll for approximately 600 employees across multiple business entities.</li><li>Process new starters, terminations, employee changes, time sheets and payroll variations.</li><li>Complete payroll calculations, including leave and employee entitlements.</li><li>Manage payroll enquiries and provide support to employees and managers.</li><li>Complete payroll reporting and reconciliations and maintain accurate employee records.</li><li>Step in to oversee the payroll process when the Payroll Manager is away.</li><li>Support continuous improvement across payroll processes and systems.</li><li>Provide HR administration support across approximately 25% of the role, including employment contracts and employee documentation.</li></ul>About YouYou will be an experienced payroll professional who is confident managing end-to-end payroll in a busy environment. You'll be organised, approachable and proactive, with the ability to build strong relationships across the business.Experience required:<ul><li>Around 4+ years' payroll experience, ideally in a Senior Payroll Officer or similar role.</li><li>Strong end-to-end payroll experience within a high-volume environment.</li><li>Experience processing weekly payroll, including timesheets, leave, new starters, terminations and payroll adjustments.</li><li>Experience with payroll reconciliations and reporting.</li><li>Strong attention to detail and the ability to manage competing deadlines.</li><li>Strong communication and interpersonal skills.</li><li>Comfortable taking ownership and stepping up when required.</li><li>Experience with Employment Hero would be highly regarded; however, similar payroll systems will also be considered.</li><li>A proactive and adaptable approach, with an interest in improving processes as the business continues to grow.</li></ul>Previous HR administration experience is not required; being open to learning and supporting this part of the position is more important.Apply TodaySubmit your CV directly via email to Maria Saavedra [email protected] or by pressing the Apply button.Robert Half Ltd is committed to equal opportunity, and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFyaWEuc2FhdmVkcmEuNjc5MDUuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-10-01T01:31:55Z

Senior AR Officer

Brisbane, Queensland
remote
Contract/Temporary
60 - 65 AUD / Hourly
Your OpportunityYou will be joining a growing business that is an industry leader with big plans. You will join a strong credit and receivables team who have weathered lots of change with a great manager for support.You will join on an initial 6-month contract with likely conversion to permanent. You will be responsible for managing the company's claims process whilst providing guidance and support to the Credit and Receivables team. This is a hands-on role with room to grow into a managerial position in time.This role requires strong attention to detail, excellent organisational skills, and the ability to communicate effectively with both internal teams and external clients. You will play a key role in maintaining a healthy cash flow for the business as well as support in the development of others.Responsibilities:<ul><li>Support and mentor Accounts Receivable Officers to achieve individual and team objectives</li><li>Identify opportunities to improve processes, controls, and efficiencies within the Accounts Receivable function</li><li>Oversee the management of debtor accounts to ensure timely collection of outstanding revenue</li><li>Drive collections performance and support the reduction of aged debt across the business</li><li>Investigate and resolve customer account queries, payment disputes, and contract claims</li><li>Build and maintain strong relationships with clients and key internal stakeholders</li><li>Analyse debtor trends and provide reporting, recommendations, and performance insights</li><li>Ensure compliance with financial policies, procedures, and internal controls</li><li>Responsible for managing the claims process</li></ul>Experience required:<ul><li>Minimum of 5 years of AR/Credit experience</li><li>Experience working in a complex receivables process set up</li><li>Strong excel knowledge</li><li>Excellent communication both verbal and written</li><li>Keen to support and grow the team</li></ul>Apply TodaySubmit your CV directly via email to Maria Saavedra at [email protected], or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/d2FkZS5yYW5kbGUuNzQ5NTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">
2026-09-22T23:04:46Z

Recruitment Consultant

Brisbane, Queensland
remote
Permanent placement
75000 - 90000 AUD / Yearly
Recruitment is what you do. But where you do it matters.If you're an experienced recruiter (or with a consultative sales background) who enjoys building relationships, winning business and making a genuine difference to the people you work with, we'd like to talk to you.Robert Half Brisbane is growing, and we're looking for talented recruiters to join our team across our Finance & Accounting and Technology practices.You might already be an experienced recruiter looking for a change. You may be looking for a better team environment, more career progression or simply somewhere you can build a successful desk without the internal politics.Whatever the reason, we're interested in people who know recruitment, enjoy the commercial side of the job and want to build something long-term.What you'll be doingThis is a genuine 360 recruitment role with ownership of your own market.You'll be responsible for:<ul><li>Building and developing relationships with clients</li><li>Winning new business and growing existing accounts</li><li>Building strong candidate networks within your specialist market</li><li>Managing the recruitment process from initial brief through to placement</li><li>Becoming a trusted adviser to both clients and candidates</li><li>Developing your market and growing your desk over time</li></ul>You'll have autonomy over your desk, but you won't be working in isolation.Our teamOne of the biggest strengths of our Brisbane office is the people around you.Our Finance & Accounting and Technology teams work closely together, share ideas and support each other. We don't operate with competing teams fighting over clients, candidates or revenue.You'll be joining an experienced group of recruiters with plenty of knowledge that is shared, but you'll also get plenty of opportunities to make your own mark.And because we're growing, there are genuine opportunities to take on more responsibility and move into leadership as the business develops.Why Robert Half?You'll have the backing of one of the world's most recognised recruitment brands, while still having the autonomy to build your own market.That includes:<ul><li>Competitive base salary + uncapped commission</li><li>Hybrid working and flexibility</li><li>Established client relationships and market presence</li><li>Industry-leading recruitment technology</li><li>Marketing and research support</li><li>Ongoing training and development</li><li>Clear career progression</li><li>National and international incentive trips</li><li>Opportunities to transfer to our international offices</li><li>Future leadership opportunities</li></ul>But ultimately, it comes down to the people you work with.We've built a team where people enjoy coming to work, want each other to succeed and are proud of what they achieve together. We'd like you to contribute to that.About youYou may already be an experienced recruitment consultant, OR you may have built a successful career in a consultative sales environment.What matters is that you:<ul><li>Enjoy building relationships</li><li>Are confident developing new business</li><li>Have commercial drive</li><li>Are resilient and competitive in the right way</li><li>Take pride in delivering a great experience for clients and candidates</li><li>Want autonomy but also value being part of a strong team</li><li>Are ambitious about where your career can go</li></ul>You don't need to have recruited in Finance or Technology before but if you're good at recruitment, good with people and looking for a team where you can build something long-term, we'd love to have a confidential conversation.<img src="https://counter.adcourier.com/Y2FycmllLmNoZW5nLjIyMzMzLjEwNjc1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">
2026-10-06T23:56:49Z

Senior Technical Business Analyst | Inner Brisbane | Hybrid

Brisbane CBD, Queensland
remote
Permanent placement
140000 - 165000 AUD / Yearly
The CompanyRobert Half is partnering with a large, well-established not-for-profit organisation in Brisbane that is investing in how it manages, secures and governs its data. They are seeking a Senior Technical Business Analyst to drive this initiative. This is a newly created role in a highly collaborative team where you'll have real ownership and the chance to shape a function from the ground up.The Role This is a senior, investigative role focused on bringing together the organisation's data and application landscape and building a long-term approach to records management and data governance. You'll consolidate previous audit work with the findings of a recent Azure audit, then support the design of frameworks and automation that will make ongoing governance sustainable.Responsibilities:<ul><li>Review and consolidate existing data and application audits into a single, accurate register of where information is stored across the organisation.</li><li>Develop a business classification scheme and retention schedules to establish robust records management practices.</li><li>Lead requirements elicitation and investigations across the business, working with stakeholders at varying levels of security and data maturity.</li><li>Monitor data quality and assess how data is secured and aligned to policy and the DAMA data governance framework.</li><li>Translate complex findings into clear documentation, presentations and recommendations for an executive audience.</li><li>Support the long-term vision of an automated, sustainable approach to data governance, applying systems thinking to replace manual audits and help establish a function that sets and monitors security standards.</li></ul>Requirements: <ul><li>Experience as a Senior Business Analyst, ideally within government or a large, heavily regulated environment.</li><li>Strong background in information and/or data management, including data storage, governance and advisory work.</li><li>Experience with security, identity and access management.</li><li>Knowledge of records management, including classification schemes and retention schedules.</li><li>Ability to engage stakeholders with widely varying levels of technical understanding.</li><li>Strong documentation and presentation skills, with the confidence to present to senior leadership.</li><li>A self-starter who takes ownership and can work autonomously in a lean team.</li></ul>Apply TodaySubmit your CV directly via email to Leah van Driel on <a href="mailto:[email protected]">[email protected]</a> or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC4zMDUyMS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-10-08T03:09:31Z

Integration and API Developer

Banyo, Queensland
remote
Permanent placement
135000 - 160000 AUD / Yearly
The CompanyRobert Half is partnering with a well-established Australian organisation undergoing a significant digital transformation, with a strong focus on modernising its technology landscape and integration capabilities. With a national footprint and a purpose-driven approach, the business is investing heavily in its systems, platforms, and people to support continued growth and operational excellence.You'll be joining a collaborative and forward-thinking IT team, offering a supportive environment where your technical expertise can make a real impact.The RoleWe are seeking an experienced, hands-on Integration Developer to facilitate the design, build, and support of integrations across a complex and evolving digital ecosystem. This position embed integration standards, and best practices across a multi-squad environment, helping shape how integration is delivered across the organisation.You will contribute to the end-to-end delivery of integration solutions - from requirements analysis and design through to implementation and ongoing optimisation. You will also play a key role in improving integration frameworks, governance, and best practices across the organisation.This is an opportunity to step into a highly visible role where you can influence the future integration landscape, work on meaningful projects, and contribute to both operational efficiency and strategic growth initiatives.Responsibilities:<ul><li>Assess legacy and modern systems to define and deliver a future-proof integration strategy</li><li>Design, build, and maintain APIs and system integrations across cloud and on-premise environments</li><li>Establish and embed integration standards, patterns, tooling, and governance across the organisation</li><li>Work across multiple delivery squads to ensure consistent integration practices</li><li>Act as a hands-on technical lead, contributing directly to development and solution delivery</li><li>Define and promote best practices for API-led and event-driven architectures</li><li>Provide technical leadership, including guidance, design input, and constructive challenge to engineering decisions</li><li>Collaborate with technical and business stakeholders to ensure alignment and successful delivery</li></ul>Requirements<ul><li>8+ years' experience in integration / full-stack development</li><li>Strong .NET experience (C#, .NET Core 6+ and .NET Framework)</li><li>Understanding of Microsoft Azure DevOps</li><li>Proven experience building APIs and integrating enterprise systems</li><li>Strong SQL Server / T-SQL and backend data experience</li><li>Experience working in complex legacy or brownfield environments</li><li>Experience with messaging and event-driven systems (e.g. Azure Service Bus)</li><li>Strong troubleshooting, debugging, and problem-solving skills</li></ul>Desirable<ul><li>Exposure to web and application development</li><li>Experience integrating with Salesforce APIs and/or Microsoft Dynamics 365 Finance & Operations</li><li>Experience with React.js or Next.js</li></ul>Apply TodayLearn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGVhaC50b3duc2VuZC4zODY3OS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">
2026-10-08T04:28:51Z

7 results for Customer Service Team Leader in Brisbane, Queensland